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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Pub crawls
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Cooking class
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Wine release events
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Reception hall
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
European-Inspired Elegance
Experience a touch of European-inspired elegance at AC Hotel by Marriott Raleigh North Hills. Situated in Raleigh's vibrant North Hills complex, our hotel offers a sophisticated and stylish retreat just a short drive from the city centre.
Modern Amenities
Indulge in modern amenities during your stay, including a 24-hour front desk, on-site restaurant and bar, and complimentary WiFi throughout the property. Relax in rooms featuring a 48-inch flat-screen TV, small refrigerator, and luxurious private bathrooms with glass-enclosed showers and designer toiletries.
Convenient Location
Conveniently located near popular attractions like the North Carolina General Assembly and the Museum of Natural Sciences, AC Hotel by Marriott Raleigh North Hills is the perfect choice for both leisure and business travelers. Don't miss the chance to book your stay at our upscale hotel today.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs USD 30 per day.
Location
Guest Reviews
Valet parking was speedy & very considerate. Parking w/o valet would be cumbersome.
No parking in the building.
As a lifetime Platinum member at Marriott, I expect a much higher standard of service than what I experienced during this stay. The check-in process was poor, and the valet service was equally disappointing. Both were frustrating and fell far below the standard I expect from Marriott.
A separate and much more serious issue occurred when I had already been granted a late checkout. Despite that, when I returned to my room, it had been left wide open with all of my belongings still inside, even though I had not checked out and was still within the approved late checkout time.
The problems continued from there and made the entire stay feel like a comedy of errors at my expense. This was an unacceptable experience.
Mattie gave great customer service
I did not dislike anything
Horrible customer service. I asked about getting a corporate rate and the sales director ignored my request for two days. The front desk went back each day to speak to the her and she said she would get back to me but did not. It wasn’t until I asked to speak to her that she came out to tell me that because they were fully booked that she could not credit me back the difference in rates. I had the exact same thing happen in Salt Lake AC Hotel and they refunded me the difference?! Way too expensive a hotel for the quality! Rooms are clean but very basic. There are many other options in the area. Don’t come here!
The front desk staff told me i could park for free in a parking lot across the street & i got a ticket
Location
Nothing
Nice and clean
Friendly staff. Friendly people. Great roof top restaurant.
Parking isn’t great.
The hotel design is beautiful
Parking was $30 for one day!!!! That’s ridiculous to pay to park where I’m staying. And if I am going to pay to park it should be a discount vs. non hotel guests.
I like that the guest hallways were lightly lit and the ambience was very appealing. The room setup was different from other rooms too in the sense that the sink was not in the bathroom so the actual bathroom only had toilet and a very nice shower, which I appreciated. Cool decor inside the room as well and the bed was nice.
I could hear noises in the hallway throughout my night stay, just mild bustling around maybe from other guests but I was at the end of the hall and never saw anyone else outside of the room, so I wasn't expecting to hear that many sounds.
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