Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Safety concerns at night
Lack of amenities in rooms

Categories

Cleanliness
8.46
Several reviews mention cleanliness positively, but some rooms felt bare.
Service
9.43
Personnel were often described as friendly and accommodating.
Location
8.97
The central location was frequently highlighted as a positive, despite safety concerns at night.
Room Quality
8.92
Rooms were noted as stylish and comfortable, though some were described as sparse.
Amenities
8.45
Basic amenities like coffee machines were missing in some rooms.
Value for Money
9.41
Most guests felt the stay was worth the price given the location and charm.
Food and Beverage
9.46
Breakfast was praised across multiple reviews.
Overall Experience
8.93
Generally positive experiences, with some minor mentions of issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:41

Property Description

City Views from a Historical Building
Hotel Palazzo Grillo offers a unique stay in Genoa, with free WiFi and a terrace showcasing stunning city views from a historical building.

Modern Amenities and Design
Each air-conditioned room features a flat-screen TV, designer furniture, and a private bathroom with free toiletries. Guests can enjoy comfort and style during their stay.

Entertainment and Convenience
With a 24-hour front desk and the option to play billiards on-site, Hotel Palazzo Grillo ensures round-the-clock assistance and leisure activities for guests.

To experience the charm of Genoa from a historic vantage point, book your stay at Hotel Palazzo Grillo today.

Important information:

The hotel is in a pedestrian area restricted to traffic, about 1640 feet from the nearest public parking.

Please note that The hotel now has a Bar Bistro. It's called Bar Gilda - Italian cuisine with lunch until 5 p.m., wines and cocktails for aperitifs, and vinyl records.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2012 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
V
Valerie • couple • ch
9
2026-07-25 • via Nuitee
M
maria • family_with_children • es
10
2026-07-25 • via Nuitee
J
jean+pascal • couple • fr
10
Séjour d’excellence pour découvrir genes 
Pros:

Mariage du mobilier contemporain avec une structure renaissance. Tout est d’un goût parfait. !! personnel aux petits soins , salle de lecture impressionnante !! une expérience parfaite pour découvrir la Strada nuove ou la cathédrale, car tout se trouve à proximité .. même les bars sympa !!

Cons:

Difficile de trouver

2026-07-24 • via Nuitee
I
Igor • family_with_children • ua
10
2026-07-22 • via Nuitee
D
David • extended_group • gb
7
Central, pleasant, but hardly economical. Punching above its weight?
Pros:

The location for those wanting to explore historic portside Genoa is excellent. The hotel is tucked away in a lovely square (which has a very good, reasonable restaurant 'Fabbro', and a good cafe for breakfast). Around the square are less agreeable quarters, albeit very 'authentic'. The port is a couple of minutes' walk away.
The hotel itself is in a splendid 16th c. palazzo. The facade, reception area and a large, main, common room on the piano nobile (seemingly never used) are most impressive, and even frescoed. The hotel has all mod cons, including AC (except in nthe bathrooms) and good wifi and our room, at least, was very quiet. It is imperccably clean and towels/sheets are changed regularly.
The staff were all exceptionally helpful and pleasant.

Cons:

By contrast with the reception areas, the actual rooms are disappointing. What you don't realise from the advert is that the palazzo has been completely gutted to make of it a hotel. The Renaissance facade is pushed heavily on the advertisements. So the rooms are entirely modern and spartan, to say the least. The twin beds were narrow and basic. The bathroom, at least in our case, however, was very spacious. AC in July was essential and worked, but sometimes one had to ask for it to be activated from reception, or phone the hotel a bit before you were coming back, for them to switch it on. At the price, this seemed mean in temperatures of 30+C.
breakfasts are expensive at 18 euros a head and served on the fifth floor in a modern room with a terrace, not particularly pleasant. One can have breakfast out on the square for a fraction of the cost. One wonders why breakfast could not be served in the main reception room, which is splendid.

2026-07-22 • via Nuitee
F
Francesca • couple • it
9
2026-07-21 • via Nuitee
T
Tim • solo_traveller • au
9
Pros:

Fantastic hotel, staff and location! Highly recommend

2026-07-20 • via Nuitee
M
Marc Picard • solo_traveller • za
9
Stinkiest summer location ever
Pros:

Beautiful interior, great lounge, good room. Surprisingly good shutters to darken the room at night,. speedy wifi.

Cons:

Cumbersome transport from parking, and while the location is in the historic centre, summer temperatures make this the wrong place to be. Party people and homeless pee everywhere around these streets, so while we stayed there, there was a bad stench of human pee and (dog?) poop all around the hotel with 30°+. Watch where you set foot!
This became unbearable, prompting us to leave the narrow streets here. Hence, I am downvoting the location, but it might be well worth a visit in colder, rainy weather.
For full disclosure, there was never any smell inside the hotel.
Also, the hotel street bar is very limited so after waiting there for a while, we chose to always dine out and have coffee outside the hotel.

2026-07-20 • via Nuitee
C
Catalin • family_with_children • ro
7
2026-07-20 • via Nuitee
K
Keith • couple • au
9
2026-07-19 • via Nuitee
S
Sergey • solo_traveller • ae
10
Cons:

AC was suboptimal because it's behind the curtain, so if you don't want sun in the morning, you won't have cold air.

2026-07-19 • via Nuitee
M
Maria • solo_traveller • it
10
Soggiorno elegante e silenzioso.
Pros:

Palazzo storico, elegante, gentilezza staff

Cons:

Poche prese in camera comode (accanto al letto).

2026-07-18 • via Nuitee
U
Umberto • extended_group • ch
8
Pros:

hotel historique au coeur de la vieille ville

Cons:

pas de service bar au roof top

2026-07-17 • via Nuitee
R
Rodella • couple • it
9
2026-07-16 • via Nuitee
X
Xavier • couple • fr
5
Une halte pour voir de la famille… mais plus jamais dans cet établissement qui au demeurant est un véritable régal pour
Pros:

Tres joli établissement
Bien situé effectivement

Cons:

Critères de sélection sur Booking.com « parking »
Or il n y en a pas… c etait en plus du référentiel de l établissement mon critère le plus important ( des 4* à Genes de bonne facture il y a pléthore)
Ce n’est que par un message une fois réservé (que je n ai pas lu car je conduisais) que l on m informe qu’il n y a pas de parking… sinon un conseil avec un qui est conventionné…
Donc pas de parking
Je vais aussi faire une réclamation auprès de Booking.com pour information mensongère
Le personnel est particulièrement exécrable et ne communique pas
L anglais est très approximatif voire inexistant quant au français inutile d essayer
Bref un bel établissement bien situé (enfin presque venir à 21h du parking recommandé en passant par des petites ruelles est très intrigant… des prostituées et des zombies shootés)
Ne venez pas… si vous avez des enfants ou que vous êtes de nature inquiète…
Ressemble à un traquenard avec des personnes qui vous suivent en faisant des signes à d autres personnes que vous avez croisé…

2026-07-16 • via Nuitee
R
Roger • extended_group • nl
9
2026-07-15 • via Nuitee
S
Sándor • couple • hu
8
Minden közel, de egy kicsit féltünk.
Pros:

Választékos reggeli, kedves személyzet, szép épület, egyszerű, de használható szobabelső.

Cons:

A környék - különösen naplemente után - ijesztő. A szállás a történelmi belváros közepén fekszik, de este igazi kikötővárosi hangulat uralkodik.

2026-07-14 • via Nuitee
C
Christian • couple • ch
10
Pros:

Historisches Hotel an sehr zentraler Lage mitten in der Altstadt. Wunderbare Hoteleinrichtunh. Grosses Zimmer mit schönem Badezimmer. Gutes Frühstück mit tollen italienischen Süssgebäcken.

Cons:

Im Zimmer gab es wenig Ablage und Staufläche.

2026-07-14 • via Nuitee
V
Veronka23 • solo_traveller • ar
10
Bellísimo Palazzo en el centro de Genova
Pros:

El edificio es bellísimo por dentro y por fuera. Las instalaciones con acogedoras y hermosas. La habitación estaba muy bien también.

Cons:

Nos costó llegar al hotel desde el parking de la marina, fue en un horario donde no había servicio de tuctuc y el taxi que tomamos nos dejó bastante lejos.

2026-07-13 • via Nuitee
L
Laurent • extended_group • be
8
2026-07-13 • via Nuitee