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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Best Western Kutaisi offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even provide a stunning city view, ensuring a comfortable and scenic stay for guests.
Dining and Leisure
Indulge in a variety of American and European dishes at the hotel's restaurant, or unwind with a refreshing cocktail at the bar. Additionally, guests can start their day with delicious buffet and American breakfast options each morning.
Convenience and Hospitality
With a business centre, car rental service, and multilingual staff fluent in English and Russian, guests can expect convenience and exceptional service throughout their stay. Whether it's practical advice or assistance with arrangements, the accommodating staff is always ready to help.
Ready to experience luxury and convenience in Kutaisi? Book your stay at Best Western Kutaisi now!
Please note that pets up to 5 kg are allowed in the property.
A refundable deposit is requested upon check-in.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Прекрасный отель с отзывчивым персоналом. Расположен прямо в центре напротив реки. Очень вкусный завтрак
The room was not clean, everything looked old and poorly maintained. There was a carpet in the room with old stains.
I think the location is one of the best or probably for me. It was amazing. It's walking distance from a lot of attractions. You're next to the old city you can go around. It's comfortable I think at night it felt a bit maybe unsafely night to walk around the street, but overall great location. Staff is great really kind and always happy to help so very joyful stay I would highly recommend.
The one thing we did not enjoy was the food. The breakfast was very minimal a few times the eggs were not cooked properly and were served cold. The selection was very minimal. Even when we tried to order an extra paid breakfast downstairs. It was really terrible. I'm sorry I don't have any other options to say that it was just terrible.
Other than the food situation, the hotel was great
Good location
The room was tiny. We booked the standard king room but there was not even enough space to open 2 suitcases.
The wifi was very weak and lost connection every few minutes.
The breakfast was below average - it lacked variety and they served the EXACT same items for 3 straight days that we stayed there. The pictures on booking.com showed a grand buffet but the experience was nothing close to it. Very misleading.
On the first dsy, there weren't enough indoor seats for guests to sit and the staff asked us to wait or sit outside in a canopy while is was chilly and raining. And on the last day, while we got seats inside, there was broken glass all over our seat. Fortunately we noticed it before sitting down but could have led to injury.
I did not like breakfast. The hair dryer wasn’t fully functional.
I did not like Russian tv channels and state propaganda media on tv.
Расположение отеля прямо в центре города, переходя через мост вы попадаете в старый Кутаиси.
Хочется отметить вежливое обслуживание на рецепшен. Спасибо Вако за отличную работу, всегда был готов помочь нам.
Завтраки хорошие, есть яйца, сосиски,другие горячие блюда, овощи, фрукты и немного выпечки (круассаны понравились).
В следующий раз, если будем в Кутаиси, вновь забронируем отель.
Мало место для парковки машины, но это проблема крупного города.
Расположение отеля, конечно центральное.
Персонал приветливый
Вид из окна на улицу- она тихая,тупиковая, но частично видно бурную реку, для кого-то может показаться шумно,т к течение очень сильное.
Оснащение в номере стандартное. Кровать удобная.
Очень вкусный кофе на завтрак, из кофемашины на баре.
Остановка на день - два,если вы не очень привередливый турист- возможна:)
Ковровое покрытие в нашем номере,как будто не пылесососилось пару месяцев. Полотенца были уже чуть желтоватые, кое - где в душевой проглядывалась плесень в швах между плитками. Мебель частично сломана. У нас шарниры в шкафу не очень функционировали. И полка в туалете размокла от влажности. Жить это конечно не мешало.
Lage 1A, sehr freundliches Personal, gute Betten.
L’emplacement central
Le confort de la chambre
Le rooftop restaurant
Le petit dej: salle exigüe, très peu de choix
L’insonorisation de la fenetre (J’ai cru qu’elle etait ouverte)
Lokalizacja
Do tej pory nie otrzymalem faktury za pobyt w hotelu. Jakosć pokoi bardzo słaba.
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