Best Western Kutaisi City Center

Hotels
•
Best Western
8.8 (1320 reviews)
11 Joseb Grishashvili Street , Kutaisi , ge

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Limited breakfast options
Concerns about cleanliness

Categories

Cleanliness
8.35
Some concerns about cleanliness were raised, particularly regarding room carpets.
Service
9.55
Staff was very friendly and always ready to help, contributing to a positive experience.
Location
9.35
Perfect location for exploring the city; numerous attractions and public transport nearby.
Room Quality
8.85
Rooms are described as comfortable and spacious, meeting guest expectations.
Amenities
8.35
Amenities are generally good, though some guests noted limited options in food and beverage.
Value for Money
8.85
Overall good value for the experience provided, especially considering the central location.
Food and Beverage
8.15
Breakfast options were limited, with some guests expressing dissatisfaction with the food.
Overall Experience
8.95
Guests enjoyed their stays overall and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:55

Property Description

Luxurious Accommodation
Best Western Kutaisi offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even provide a stunning city view, ensuring a comfortable and scenic stay for guests.

Dining and Leisure
Indulge in a variety of American and European dishes at the hotel's restaurant, or unwind with a refreshing cocktail at the bar. Additionally, guests can start their day with delicious buffet and American breakfast options each morning.

Convenience and Hospitality
With a business centre, car rental service, and multilingual staff fluent in English and Russian, guests can expect convenience and exceptional service throughout their stay. Whether it's practical advice or assistance with arrangements, the accommodating staff is always ready to help.

Ready to experience luxury and convenience in Kutaisi? Book your stay at Best Western Kutaisi now!

Important information:

Please note that pets up to 5 kg are allowed in the property.

A refundable deposit is requested upon check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1320 reviews
Cleanliness: 8.35
Service: 9.55
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.15
Overall Experience: 8.95
C
Chubabria • couple • ge
6
I was hoping for better but the breakfast really upset me.
Cons:

I did not like breakfast. The hair dryer wasn’t fully functional.

I did not like Russian tv channels and state propaganda media on tv.

2026-05-29 • via Nuitee
N
Natalia • solo_traveller • ru
9
Спокойный отдых
Pros:

Расположение отеля прямо в центре города, переходя через мост вы попадаете в старый Кутаиси.
Хочется отметить вежливое обслуживание на рецепшен. Спасибо Вако за отличную работу, всегда был готов помочь нам.
Завтраки хорошие, есть яйца, сосиски,другие горячие блюда, овощи, фрукты и немного выпечки (круассаны понравились).
В следующий раз, если будем в Кутаиси, вновь забронируем отель.

Cons:

Мало место для парковки машины, но это проблема крупного города.

2026-05-29 • via Nuitee
A
Anna Truntova • solo_traveller • de
7
Pros:

Расположение отеля, конечно центральное.
Персонал приветливый
Вид из окна на улицу- она тихая,тупиковая, но частично видно бурную реку, для кого-то может показаться шумно,т к течение очень сильное.
Оснащение в номере стандартное. Кровать удобная.
Очень вкусный кофе на завтрак, из кофемашины на баре.
Остановка на день - два,если вы не очень привередливый турист- возможна:)

Cons:

Ковровое покрытие в нашем номере,как будто не пылесососилось пару месяцев. Полотенца были уже чуть желтоватые, кое - где в душевой проглядывалась плесень в швах между плитками. Мебель частично сломана. У нас шарниры в шкафу не очень функционировали. И полка в туалете размокла от влажности. Жить это конечно не мешало.

2026-05-27 • via Nuitee
P
Pankaj • solo_traveller • pl
9
2026-05-25 • via Nuitee
C
Carmen • solo_traveller • de
9
2026-05-25 • via Nuitee
M
Micha • solo_traveller • de
8
Pros:

Lage 1A, sehr freundliches Personal, gute Betten.

2026-05-25 • via Nuitee
G
Godard • solo_traveller • pl
8
Pros:

L’emplacement central
Le confort de la chambre
Le rooftop restaurant

Cons:

Le petit dej: salle exigüe, très peu de choix
L’insonorisation de la fenetre (J’ai cru qu’elle etait ouverte)

2026-05-20 • via Nuitee
A
Agata • extended_group • pl
3
Pros:

Lokalizacja

Cons:

Do tej pory nie otrzymalem faktury za pobyt w hotelu. Jakosć pokoi bardzo słaba.

2026-05-20 • via Nuitee
E
Evangelos • couple • gr
10
2026-05-18 • via Nuitee
A
Artur, Garegin • couple • am
8
2026-05-17 • via Nuitee
A
Artur, Garegin • solo_traveller • am
8
2026-05-17 • via Nuitee
S
Silvia • solo_traveller • it
10
Ottimo
Pros:

Il confort della stanza

2026-05-17 • via Nuitee
K
Koehn • solo_traveller • de
10
Bei einem nächsten Besuch in Kutaissi wäre das Hotel meine erste Wahl
Pros:

Sehr gute Lage und freundliches Personal.

Cons:

Es gab nichts zu bemängeln

2026-05-15 • via Nuitee
E
Eduard • solo_traveller • de
6
Pros:

Das Zimmer war groß und gut ausgestattet.

Cons:

Vor allem die Teppiche im Zimmer waren sehr stark verschmutzt und haben schlecht gerochen, es müffelte im Zimmer. Wir waren 10 Tage dort und in der gesamten Zeit wurden die Böden nicht gereinigt. Es gab nur eine geringe Auswahl zum Frühstück und der Raum war sehr klein sodass nicht viele Gäste Platz hatten, man musste zum Teil warten. Das Personal ist unaufmerksam und zu langsam.

2026-05-13 • via Nuitee
T
Taro_Y • solo_traveller • jp
9
Pros:

KUTAISIの中心に位置し、観光や有名なジョージア料理のレストランへ行くのに便利なロケーション。スタッフの対応、部屋の快適さなど、何の問題もありませんでした。

2026-05-07 • via Nuitee
V
Vakhtangi • couple • ge
10
Pros:

Комфортно

2026-05-07 • via Nuitee
L
Leoni • extended_group • cy
8
2026-05-07 • via Nuitee
A
Alexander • family_with_children • cy
10
2026-05-06 • via Nuitee
A
Auksė • couple • lt
10
2026-05-05 • via Nuitee
A
Anna • couple • cy
8
Pros:

Location and facilities very well

Cons:

The breakfast, they had to options to pay for eg waffles

2026-05-02 • via Nuitee