Hinoki Hotel - ONSEN Chiang Mai

Hotels
8.1 (218 reviews)
308 Moo 1 Chang Puaek, Muang Chiang Mai , Chiang Mai , th
+66 81 603 8889

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good onsen
Cons:
Cleanliness issues
Limited food options
High charges for lost items

Categories

Cleanliness
6.99
Multiple reviews mentioned dirty rooms and unclean facilities.
Service
8.96
Staff received positive mentions for helpfulness and friendliness.
Location
8
Location is considered far from the center but convenient for some.
Room Quality
8.45
Rooms described as spacious and comfortable.
Amenities
8.48
Onsen and pool noted as nice amenities.
Value for Money
7.94
Considered fair but impacted by high key card charge.
Food and Beverage
7.49
Limited food options were noted.
Overall Experience
8.46
General positive experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Luxurious Accommodation
Experience a luxurious stay at Hinoki Hotel - ONSEN Chiang Mai, located near Chiang Mai International Convention and Exhibition Centre. Enjoy modern amenities such as free bikes, a fitness centre, and a garden.

Relaxation and Wellness
Indulge in ultimate relaxation with a sauna and the option for room service at this 4-star hotel. Unwind in the comfort of well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free toiletries.

Convenient Location
Benefit from a prime location with easy access to Chiang Mai's top attractions, including the 700th Anniversary Stadium and Chang Puak Market. Let our multilingual staff assist you during your stay. Book now for an unforgettable experience at Hinoki Hotel - ONSEN Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNX

Location

Guest Reviews

8.1
Based on 218 reviews
Cleanliness: 6.99
Service: 8.96
Location: 8
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
E
Essayaporn • family_with_children • us
10
Pros:

"I stayed here for about 8 days, and not a single day went by without me thoroughly enjoying it! The breakfast was wonderful, the coffee was great, and above all, every single staff member was so lovely and welcoming—from the housekeeping team and receptionists to the servers and even the chefs. They made me feel like family. I will definitely be coming back one day. Thank you all so much!" ตลอดระยะเวลาประมาณ 8 วันที่ฉันพักอยู่ที่นี่ ไม่มีวันไหนเลยที่ไม่รู้สึกเอ็นจอย! อาหารเช้าอร่อย กาแฟดีเยี่ยม และที่ประทับใจที่สุดคือพนักงานทุกคนน่ารักมาก ๆ ไม่ว่าจะเป็นพี่ ๆ แม่บ้าน พนักงานต้อนรับ (Reception) พนักงานเสิร์ฟ หรือแม้แต่เชฟทำอาหาร ทุกคนดูแลดีจนทำให้รู้สึกเหมือนเราเป็นส่วนหนึ่งของครอบครัวจริง ๆ อบอุ่นใจมากค่ะ ฉันจะต้องหาโอกาสกลับมาพักที่นี่อีกอย่างแน่นอน ขอบคุณทุกคนมาก ๆ นะคะ

Cons:

I don't like coin-operated washing machines; they look very old.

2026-09-08 • via Nuitee
N
Nino • couple • si
10
2026-08-29 • via Nuitee
T
Toshifumi • couple • th
8
2026-08-20 • via Nuitee
จิรัณธนิน • couple • th
10
Pros:

อาหารอร่อย เดินทางไม่ยาก

2026-08-02 • via Nuitee
D
Dmitrii • couple • ru
10
Ikigai
Pros:

Everything

Cons:

Nothing

2026-06-29 • via Nuitee
T
Treerawad • couple • au
8
Beautiful cute Japanese vibe away from the noise
Pros:

The hotel was cute, I felt like I was in Japan, It was nice peaceful, clean tidy, staff was great, good price oh and the onsen was a bonus if you like onsen too l

Cons:

Location mainly

2026-06-28 • via Nuitee
K
Khoeisanit • couple • th
10
Pros:

Facilities and Onsen

2026-06-19 • via Nuitee
Юлия • couple • ru
10
2026-04-14 • via Nuitee
C
Chunhui • couple • cn
6
2026-04-12 • via Nuitee
A
Alisa • solo_traveller • jp
3
Pros:

The big onset bath was nice

Cons:

It was too far from the center

2026-04-04 • via Nuitee
J
Jakub • couple • cz
8
Xxx
Pros:

Xxx

Cons:

Xxx

2026-04-03 • via Nuitee
E
Eksak • couple • th
10
2026-03-15 • via Nuitee
P
Parinthon • solo_traveller • th
8
2026-03-09 • via Nuitee
M
Maximilian • couple • de
7
2026-03-05 • via Nuitee
J
joanna • extended_group • gb
7
Lively and relaxing
Pros:

The onsen and the pool fabulous

Cons:

Bit too far out of town and it needed an update

2026-03-04 • via Nuitee
T
Tisha_47 • family_with_children • au
10
2026-02-28 • via Nuitee
S
Shahnaz • couple • au
8
Thank you for all your quality service and friendly support.
Pros:

Staff were very friendly and supportive.

Cons:

There was no sink to wash the cups,…and the sink inside the bathroom was very small and couldn’t hold the tap water properly.

2026-02-27 • via Nuitee
S
Stalder Renè • family_with_children • ch
10
2026-02-25 • via Nuitee
M
May Thu Thu • family_with_children • es
6
Pros:

I like the selection of breakfast most days. It is in a quiet place if you are looking to stay away from the hustle and bustle of city life. The onsen and sauna are quite decent.

Cons:

The water temperature for the shower was so inconsistent. The temperature kept changing, so it was hard to enjoy the shower because we felt cold in the middle of it. The staff was quite chaotic. Sometimes, you have to look for them. The location is great if you want to stay away from the city, but you need to have a car or rely mostly on taxi. The breakfast was good, but they were so slow to refill the food. It is Japanese style, but I would say 'a budget Japanese style hotel'. The facilities were bad. The TV was so old, and the sofa was very uncomfortable. There was no sink in the toilet. The sink outside in the living room was so old. I do not think it will go back there.

2026-02-13 • via Nuitee
J
Jean Pierre • family_with_children • fr
7
Pros:

L'accès gratuit au sauna et au spa
La taille importante des chambres
La piscine
Les petits déjeuners style japonais

Cons:

L'emplacement très excebtré

2026-02-12 • via Nuitee