Hotel Cappuccino - Palma

Hotels
9.2 (1028 reviews)
Plaza de Cort , Palma de Mallorca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Beautiful hotel
Cons:
Parking difficulties
Expensive pricing
Small pool

Categories

Cleanliness
9.26
Rooms were cleaned after every return and spacious.
Service
9.73
The staff was highlighted as friendly and attentive.
Location
9.77
Perfect location in the centre of Palma, close to historic landmarks.
Room Quality
9.22
Room was spacious, cozy, and comfortable.
Amenities
8.25
Some amenities like the spa were noted as below standard for a 5-star hotel.
Value for Money
8.71
Some guests mentioned the price was a bit on the expensive side.
Food and Beverage
9.26
Breakfasts were very tasty and ordered individually from the menu.
Overall Experience
9.43
Overall experience was highly praised by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Luxury in the Heart of Palma de Mallorca

Rooftop Pool with City Views, Spa, and Cinema
Indulge in luxury at HOTEL CAPPUCCINO with a rooftop pool offering stunning city views, a relaxing spa, and even a cinema for your entertainment.

Exclusive Rooms Designed by Jacques Grange
Experience true luxury in each exclusive room designed by renowned interior designer Jacques Grange, complete with modern amenities like air conditioning, flat-screen satellite TV, and a minibar.

Art Collection and Interior Courtyard
Immerse yourself in culture at the hotel's large art collection and relax in the tranquil interior courtyard surrounded by swaying palm trees.

Book your stay at HOTEL CAPPUCCINO, The Magic Hotel by Grupo Cappuccino for a truly unforgettable experience in Palma de Mallorca!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

Credit cardholder must match guest name or provide authorization.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1028 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
E
Eva • couple • cz
9
Very pleasant stay with great service
Pros:

I really liked the location, nice design of the room, tasty food and very nice approach of the stuff. Also the service as itself was pretty good, including the cleaning service and bottles of water every evening.

Cons:

We would welcome quicker service at the restaurant. The waiting time for the breakfast was at one day more than 20 minutes and it took us 45 minutes just to start breakfast. Might be a problem when you have plans in the morning. Also there is not so good noise protection from other rooms. We stayed in the junior suite just for the reference.

2026-07-11 • via Nuitee
B
Brenda • couple • gb
10
The most perfect boutique Hotel in Palma
Pros:

The location, the rooms and the rooftop pool area

Cons:

Rooms were too cold even with aircon off

2026-07-05 • via Nuitee
A
ANNA • couple • mc
10
Comfortable beautiful and uplifting
Pros:

The deco, the kindness of staff

Cons:

The prices of food and beverages are way too high. 33 euros for not so fresh salad is not acceptable

2026-07-01 • via Nuitee
F
Franco • couple • cl
10
Hotel boutique de lujo en el corazón de Palma.
Pros:

Un hotel boutique de lujo en el Centro de Palma.

Cons:

Nada

2026-07-01 • via Nuitee
Z
zarko • solo_traveller • hr
10
2026-06-24 • via Nuitee
L
lukas • solo_traveller • cz
10
2026-06-22 • via Nuitee
V
Vladimir • couple • bg
10
2026-06-20 • via Nuitee
S
Susanne • extended_group • at
10
2026-06-15 • via Nuitee
H
Holly • solo_traveller • gb
8
Loved the location and the room was gorgeous. Food was delicious.
Pros:

Decor and bedrooms were lovely

Cons:

Small pool with not enough staff around to help

2026-06-12 • via Nuitee
S
Sabrina • couple • de
8
2026-06-10 • via Nuitee
K
Karsten Schmidt • couple • de
8
2026-06-09 • via Nuitee
R
Robert • couple • gb
10
2026-06-08 • via Nuitee
M
Mohammed • couple • qa
10
2026-06-05 • via Nuitee
S
Stephanie • family_with_children • nl
10
2026-06-03 • via Nuitee
E
Emma • couple • ae
9
Pros:

Room size, very central location , comfortable bed and pillow selection, excellent food everything we ate was very fresh and tasty , tables reserved for food and drinks in the front of hotel for hotel guests, luxurious and elegant feel to the hotel , lovely staff in the restaurant and housekeeping

Cons:

Internet did not work in the room, had to walk to the bathroom everytime to use it which was very inconvenient
Red lights flashing all night on both of the ceiling alarms

2026-06-02 • via Nuitee
M
Mariano • couple • ch
10
2026-06-02 • via Nuitee
C
Claire • couple • gb
9
2026-05-31 • via Nuitee
S
Sebastian • couple • de
9
2026-05-28 • via Nuitee
A
André • family_with_children • fr
10
2026-05-27 • via Nuitee
F
Frank • couple • de
8
2026-05-25 • via Nuitee