Hotel Luna Mondschein

Hotels
9.6 (431 reviews)
Str. Purger 81 , Ortisei , IT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent cleanliness
Outstanding food
Cons:
Some minor noise issues from street
Repetitive breakfast options

Categories

Cleanliness
9.49
Immaculate cleanliness noted in several reviews.
Service
9.96
Staff are described as excellent, accommodating, and friendly.
Location
10
Location is ideal and accessible, close to amenities.
Room Quality
9.45
Rooms are spacious and well-maintained, with good decor.
Amenities
9.48
Availability of spa and outdoor pool featured positively.
Value for Money
8.94
Great value for the quality and services offered.
Food and Beverage
9.49
Breakfast and meals received high praise throughout reviews.
Overall Experience
10
Consistently positive experiences; many reviews refer to the hotel as perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:02

Property Description

Luxurious Accommodation and Wellness
Hotel Luna Mondschein offers a free underground garage, elegant rooms, and a large wellness center with an indoor pool. Enjoy classical furnishings, a welcome drink, and a rich breakfast buffet.

Exciting Activities and Services
Explore mountain trails with organized excursions by Catores guides in summer, and sleigh tours in winter. Benefit from a private shuttle to ski tracks, public transport at the doorstep, and themed dinners at the on-site restaurant.

Relaxation and Leisure
Unwind in the spa with an indoor pool, sauna, Turkish bath, and herbal infusions. Indulge in the beauty and wellness farm, afternoon buffet, and fitness room. Plus, access to tennis facilities for sports enthusiasts.

Book now to experience a perfect blend of comfort and adventure at Hotel Luna Mondschein.

Important information:

When booking the half-board service, please note that beverages are not included with the meal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 431 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 10
J
Jillian • couple • us
10
We loved it!
Pros:

Beautiful property. Great breakfast. Pool area was beautiful. Great location and easy parking.

Cons:

No AC. And no outlets to plug in near the bed.

2026-09-16 • via Nuitee
D
Denise • couple • ca
10
Thoughtful, beautiful, and peaceful.
Pros:

We loved everything about this hotel. The staff were extremely helpful and friendly, and the facilities were awesome. The first day, one of the staff recommended a hike that wasn’t even on our radar and it was awesome - less crowded! We loved using the outdoor pool after a day of hiking. The garden was beautiful to sit in as well. Our room had a stunning view of the mountain which was lovely. We also really enjoyed the breakfast - rare for a hotel in my opinion. We had focaccia sandwiches one day for lunch and they were super fresh as well. All in all we had a wonderful stay here and would highly recommend it!!

Cons:

It was a bit of a walk from the main centre (about 10-12 min and uphill). After a day of hiking, we were pretty beat and tired of climbing uphill. There was a bit of road noise at night, so if you’re a light sleeper I would recommend headphones or earplugs. Not a huge deal in my opinion.

2026-09-16 • via Nuitee
E
Ellie • couple • gb
10
Best place to stay in Ortisei!!!
Pros:

Beautiful family owned property! Super clean, spa and pool facilities were incredible !!

Cons:

Nothing!

2026-09-16 • via Nuitee
R
Razvan • couple • fr
8
Pros:

Everything

Cons:

Car charging available at a fee. For a 500€/night room, you would expect this to be included. It’s just a minor detail, the place is really nice and staff very welcoming.

2026-09-14 • via Nuitee
L
Lori • couple • us
10
Super convenient to everything, very comfortable stay.
Pros:

The hotel was fantastic. Breakfast included. Dinners were very good. The grounds of the hotel were very pretty. Lots of areas to enjoy yourself. The pool, sauna, steamer and relaxation area felt like you were in a spa setting. Lounge area was very comfortable. Very convenient walk to town.

Cons:

The only thing g that would be nice is if you could order 1 thing for dinner instead of a set 4 course meal. Sometimes we weren't hungry enough to eat that much and it was a set price. Also the hot tub wasn't hot

2026-09-14 • via Nuitee
C
Christine • extended_group • us
10
Pros:

The location is perfect. Walking distance to all the lifts and downtown. The spa facilities are heaven. The setting with outdoor space is lovely. The staff is kind and very helpful

2026-09-13 • via Nuitee
K
Kai • solo_traveller • us
9
2026-09-10 • via Nuitee
M
Manly • couple • us
10
2026-09-10 • via Nuitee
L
Lok Man • couple • hk
10
2026-09-10 • via Nuitee
Y
YI ZHOU • couple • de
6
Pros:

有自己的地下車庫,並且免費。
位置還算可以,因為本來城市就不大
泳池和桑拿房超讚

Cons:

早餐一般,晚餐品種太少
作為4星酒店竟然不提供喝水杯子
住客需要憑卡領取游泳浴巾,並規定如何歸還,感覺像防賊的樣子
房子比較老舊,沒有空調,感覺很悶熱

2026-09-10 • via Nuitee
V
Valerie • couple • us
10
2026-09-09 • via Nuitee
M
Michelle • solo_traveller • au
9
Pros:

I loved where the property was located, the size of the room and the wellness area (even though I didn’t have much time to use it with all the hiking i did.

Cons:

Was a little disappointed with the dinner, was changed €55 even when I had a plate of the salad bar (no meals) I’m not a very big eater. So, was quite disappointed, definitely felt overcharged here.

2026-09-07 • via Nuitee
D
Denise • couple • ie
9
Superb Hotel!
Pros:

Exceptional hotel, with fantastic spa facilities. Spacious, quiet and comfortable room. Fantastic staff. Both Breakfast and dinner were brilliant, with great variety and service. 10 minute walk from the centre of Ortisei and most cable cars.

2026-09-06 • via Nuitee
K
kim • couple • kr
10
최고의 호텔
Pros:

신혼여행으로 4박 5일 묵었는데 정말 완벽했어요.
가장 좋았던 건 하프보드였어요. 매일 저녁 프리모-세컨도-디저트를 코스로 골라 먹는 재미가 있었고, 고기 카넬로니에 꾀꼬리버섯, 오소부코 알라 밀라네제 같은 남티롤 정통 요리를 제대로 맛볼 수 있었어요. 조식도 7시 반부터 여유롭게 준비돼 있었고요.
체크인 하기전 받은 발 가르데나 게스트 패스도 정말 유용했어요. 남티롤 전역 버스와 기차가 무료라, 볼차노에서 오르티세이까지 350번 버스도 추가 비용 없이 탈 수 있었어요. 렌터카 없이 여행하게 됐는데도 전혀 불편함이 없었던 이유가 바로 이 패스 덕분이었습니다. 게다가 정류장(SARTEUR)이 호텔에서 도보 100m라 접근성도 최고였어요.
위치도 훌륭했습니다. 세체다와 알페 디 시우시 케이블카 승강장까지 다 도보로 갈 수 있어서 차 없이 다니기에 최적의 위치였어요.
리셉션 직원분들도 정말 친절하셨어요. 저희가 이메일로 이것저것 문의드릴 때마다 꼼꼼하게 답해주시고, 여행 계획이 갑자기 바뀌었을 때도 세심하게 챙겨주셨습니다.
다음에 돌로미티 다시 오면 무조건 또 묵고 싶은 곳이에요. 정말 감사했습니다!

Cons:

없음

2026-09-05 • via Nuitee
L
Laura • family_with_children • us
10
Pros:

Gorgeous hotel! Especially loved the pools and sauna area. Comfortable rooms and beds, lovely balcony with a nice view. Great breakfast in the morning!

Cons:

Housekeeping didn’t replace things like conditioner and bottled water that we used up on the first day. We also asked for help in getting a taxi, and usually these types of hotels will organize and book the transport for you, but they just gave us the number to call. These are really minor details - we really loved this hotel!

2026-09-04 • via Nuitee
T
Tamsin • solo_traveller • gb
10
2026-09-04 • via Nuitee
P
PIERANTONIO • couple • it
10
tutto perfetto, sicuramente tornerò in questo hotel
Pros:

spa meravigliosa, colazione ottima, pulizia ottima,

Cons:

io se fossi la direzione dell'hotel metterei qualcuno come aiuto per i bagagli, o se c'è già, a me non è stato offerto

2026-09-04 • via Nuitee
J
Jean • couple • us
10
A wonderful stay
Pros:

The property was well maintained and in a good location. The half board was a real value, dinners were delicious. A good selection at breakfast as well.

Cons:

Nothing

2026-09-04 • via Nuitee
A
ana • couple • es
8
2026-09-02 • via Nuitee
A
Alice • family_with_children • it
9
Fuga al fresco di Ortisei
Pros:

Hotel bellissimo! Ha due piscine, una esterna e una interna, veramente belle. Ha un'area giochi all'aperto per i bambini e la colazione è molto abbondante. Noi abbiamo utilizzato la formula "mezza pensione": abbiamo sempre cenato benissimo devo dire, ottima cucina!

Cons:

Nulla

2026-09-02 • via Nuitee