Hotel U Prince Prague by BHG

Hotels
8.7 (555 reviews)
Staromestske Namesti 29 , Prague , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Charming decor
Friendly staff
Cons:
Breakfast quality issues
Room lighting complaints
High restaurant prices

Categories

Cleanliness
7.94
Multiple mentions of cleanliness; however, there are complaints about breakfast quality, which impacts the overall impression.
Service
9.41
General praise for staff availability and friendliness, enhancing the overall service experience.
Location
9.45
Widely regarded as excellent with convenient access to attractions in Prague, noted positively in several reviews.
Room Quality
8.4
Compliments on the room's decor and comfort but mention issues with lighting and views in some cases.
Amenities
8.93
The hotel boasts a charming bar and great restaurants, although there were some complaints about breakfast availability.
Value for Money
8.89
Considered good value given the location and quality, despite some complaints about high restaurant prices.
Food and Beverage
7.44
Various issues were raised about breakfast quality and variety, impacting the score.
Overall Experience
9.11
Overall positive experience highlighted by charm, location, and room quality, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:03

Property Description

Historic Charm and Modern Luxury

Step into history at Hotel U Prince Prague, a beautifully renovated 12th-century building overlooking Old Town Square. Enjoy a glass of sparkling wine upon arrival and immerse yourself in rooms adorned with antique furniture, offering breathtaking views of the Golden City from the rooftop terrace.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurant and terrace, where you can savor traditional Czech specialties and international dishes. For a unique experience, visit the award-winning Black Angel Bar in the hotel's basement, offering a wide selection of quality drinks in a stylish setting.

Convenience and Comfort

Experience top-notch service with 24-hour room service and the convenience of a covered parking lot just 500 meters away. Book your stay at Hotel U Prince Prague and create unforgettable memories in the heart of Prague.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

8.7
Based on 555 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.44
Overall Experience: 9.11
B
Beata • family_with_children • ch
8
Pros:

Všetko bolo v poriadku, s ubytovaním a službami sme boli spokojní.

Cons:

Jediné, čo by som vytkla, boli raňajky – prišli mi málo rozmanité a privítala by som širší výber.

2026-06-17 • via Nuitee
F
frederic • couple • fr
10
2026-06-17 • via Nuitee
J
Jon • solo_traveller • us
8
Nice hotel, great breakfast, the single room is cramped.
Pros:

The hotel is literally on the same square as the clock tower. Can’t get any closer to the action than that. The hotel is nice. It has an old world feel to it – not super grand but also not super stuffy. The staff is very friendly and breakfast is included! Very nice breakfast by the way.

Cons:

This applies on people who booked the single room. The single room I had on the fifth floor (the the elevator doesn’t go to the fifth floor) is an extremely odd room. It is up in the attic, and the roof is tilted at a severe angle in the entrance of the room all the way to the main area of the room, which is quite small. This means for person as tall as I am 6 foot four that it’s impossible to stand up straight in that area. The angle of the roof is that slanted. It’s hard even to reach down to open the mini fridge or to use the place to store your wallet for the night a little stand. The same is true for the bathroom. When I got in the shower, I could not stand up straight without opening the window and sticking my head up. I know that sounds ridiculous, but it is true. People of average height will probably be fine. But tall people he is not a great situation.

2026-06-17 • via Nuitee
B
Bronwyn • couple • au
8
2026-06-05 • via Nuitee
T
Teresa • extended_group • gb
5
Great location, stunning hotel, service very lacking for 5 stars!
Pros:

The style of property was stunning in keeping with the old town beautiful.

Cons:

The service was awful not a 5 star quality you are paying for a stunning hotel in a fabulous location but awful service sadly.
Negatives:
Breakfast awful no fresh orange juice to get freshly squeezed you have to pay extra!
No hot water for cup of tea the water given was tap hot water not from a kettle!
Squashed into a small room for breakfast.
Concierge- what a joke this is in respect of the tall blonde one not the dark haired (sorry didn’t get names) asked him a few questions related to places to go and he had no idea we wanted advice about getting to Kutná Hora and he just looked blank and could not help!! Luckily I had researched but we wanted advice.
To wrap it up when looking at the bill they had the cheek to charge 200czk per night without even telling us it was on there. To be honest it isn’t a huge amount I know but the principle of not saying and you are paying up front for a tip when you don’t know if service is good.
Positives:
Absolutely stunning hotel beautiful decor great location we had a junior suite where we overlooked the astronomical clock.
We had lunch in the hotel restaurant and food was delicious and service was great.
The bar is also very atmospheric and worth going too.
So despite my gripes the hotel is amazing but the 5 stars must have been given due to location not ability, service or hospitality.

2026-06-03 • via Nuitee
E
Erin • couple • ie
9
Really nice hotel. Great location. Great food and friendly staff
Pros:

Location was amazing and hotel was lovely. The food was excellent and the staff was friendly and accommodating. Room was lovely with a lovely view but many areas had very short ceilings so the space couldn’t really be used. The bathroom didn’t have a shower and was very hard for a tall person to wash comfortably in. If we had known so much of the floor space would have ceilings too low to walk in, we would have selected a larger room.

2026-06-01 • via Nuitee
Y
Yu • couple • us
9
Excellent location and very convinient
Pros:

Excellent location

Cons:

A little noise outside at night

2026-05-30 • via Nuitee
I
Iryna • couple • cz
5
Pros:

Расположение и интерьер.

Cons:

В 5* отеле не было косметических принадлежностей.Не было кофеварки в номере.Рулон туалетной бумаги весел начатый🤦‍♀️Шампуни и кондиционера тоже не было.И ванна есть ,но наполнить её водой нельзя,потому что так сделано,что она не закрывается 🫣
Это не 5 звёзд,извините🤷‍♀️
Хотя и интерьер очень красивый.И расположение отеля отличное.

2026-05-28 • via Nuitee
D
Denitza • family_with_children • bg
9
Wonderful hotel with the best possible location in the city
Pros:

Perfect location in the very center of the city, clean rooms and nice interior. Wonderful view from the room.
There was a coffee machine in the room, and the coffee capsules, cream and tea were complimentary and refilled daily.
The staff was very kind and attentive to all our requests - they arranged transfers from and to the airport for us, and they also made a reservation for us at the rooftop bar of the hotel which is very popular because of the view and people are waiting in line to get in.

Cons:

There was a paid minibar in the room, and the water was also for a charge. I would have appreciated if the water was complimentary.
The bed was too soft for me, and I couldn't sleep well. My daughter slept well and found the bed comfortable, so I guess that is personal.
What was offered for breakfast was good but it was the same every day and I would have appreciated a greater variety.

2026-05-27 • via Nuitee
I
Igor • couple • cz
10
Jinak spojení historie a spaní přímo v centru . Krásné . Restaurace na střeše nemá chybu .
Pros:

Lokalita vybavenost apartmánu . Druhý pokoj hodně malý , ale útulný .

Cons:

Snídaně , výběr hodně ošizen doplňování vůbec neprobíhalo ani po upozornění . Jídelna pro snídani hodně malá , musí se chodit vedle do restaurace. Možná prohodit vše do restaurace .

2026-05-25 • via Nuitee
A
Aysel • family_with_children • de
10
Das Hotel U Prince in Prag hat mich mit seiner einzigartigen Atmosphäre wirklich begeistert. Vom ersten Moment an fühlte
Pros:

Besonders gefallen hat mir die Terrasse mit dem schönen Blick

2026-05-25 • via Nuitee
A
Aleksandra Lund • couple • dk
9
2026-05-25 • via Nuitee
A
Andrea • solo_traveller • us
4
Would recommend but beware of no air conditioning and beds uncomfortable.
Pros:

Perfect location for exploring Old Town.

Cons:

Food was mediocre, no air conditioning and tricky footing throughout this old property.

2026-05-24 • via Nuitee
R
RICCARDO • solo_traveller • it
6
Locale storico bello ma scomodo. Vale solo per la posizione
Pros:

Posizione. Edificio storico. Vista

Cons:

Dover usare ascensore per reception 1 piano e camera 5 piano con ascensore spesso affollato perché usato per permettere accesso al pubblico della terrazza.Accesso camera con scala perché
ascensore arriva al 4 piano. Bagno con doccia in vasca che è di modello obsoleto con sponde alte e quindi di difficile accesso.

2026-05-21 • via Nuitee
S
Simona • couple • cz
10
2026-05-21 • via Nuitee
E
Ercan • couple • fr
9
Un hôtel au cadre exceptionnel et à l’emplacement unique à Prague, avec quelques points perfectibles sur le service et l
Pros:

L’emplacement est absolument imbattable : en plein cœur de la Vieille Ville, tout se fait à pied et la vue sur la place de l’Horloge Astronomique est un spectacle à part entière. La chambre est spacieuse, bien agencée, avec une literie de très bonne qualité. La propreté est irréprochable, de la chambre aux parties communes. Pour le prix, le rapport qualité/prix est franchement excellent compte tenu de l’adresse.

Cons:

Le personnel est professionnel mais manque un peu de chaleur — on attendait davantage de cette catégorie d’hôtel. La VMC de la chambre est légèrement bruyante, ce qui peut gêner les nuits. Le petit-déjeuner est décevant : peu de choix et sans grand relief. Le WiFi est assez aléatoire.

2026-05-18 • via Nuitee
P
Patrick • couple • gb
9
2026-05-14 • via Nuitee
I
ISRAEL • solo_traveller • il
8
Cons:

מקלחת

2026-05-14 • via Nuitee
D
DAVID • couple • us
10
See above
Pros:

Exceptional location. Like our room, the rooftop Terrance and the Black Angel’s Bar (quite the experience)!!!

2026-05-13 • via Nuitee
B
Banaha • couple • ua
10
2026-05-13 • via Nuitee