Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Great location
Friendly service
Spacious accommodations
Cons:
Overpriced for some guests
Inconsistent food quality
Minor service issues reported

Categories

Cleanliness
9.14
The rooms are very clean and well-maintained.
Service
9.61
Overall positive experiences with staff assistance and service levels.
Location
10
Located in an upscale area, close to shops and restaurants.
Room Quality
9.6
Rooms are spacious, comfortable, and well-maintained.
Amenities
9.63
Good amenities including a nice gym, pool, and Regency Club access.
Value for Money
8.6
Some guests felt the hotel was overpriced.
Food and Beverage
8.64
Food quality noted as inconsistent, with some excellent offerings but also some disappointments.
Overall Experience
10
Generally a marvelous experience, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:14

Property Description

Luxurious Accommodations
Experience a residential feel in each room at Hyatt Regency Andares Guadalajara, complete with hi-tech amenities, designer décor, and a soothing color palette.

Indulgent Dining and Entertainment
Savor contemporary cuisine at the on-site restaurant, then unwind at the Lounge bar's terrace with stunning views of the Andares development.

Relaxation and Wellness
Take a dip in the indoor pool, stay active at the fitness centre, or simply unwind in the serene ambiance of the hotel.

Experience luxury, comfort, and convenience at Hyatt Regency Andares Guadalajara. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 13 per day.

Location

Guest Reviews

9.4
Based on 757 reviews
Cleanliness: 9.14
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 9.63
Value for Money: 8.6
Food and Beverage: 8.64
Overall Experience: 10
B
B5785IZgaryb NONE Puerto Vallarta
2
Never again.
Pros:

I wish I could effectively express how disappointed I am in this situation and this Hyatt property. This was my second visit to this property and both times were horrible. I could not wait to leave. And the glue smell from the work on the room next door, gave us headaches. I believe that they have a problem with the our community as they treated my husband and I without respect. I will never return to this property again!

2026-05-21 via Tripadvisor
S
Sofía couple mx
10
2026-05-21 via Nuitee
C
cherylmelina NONE Pasadena, California
10
Outstanding hotel
Pros:

This is a fine hotel! Centrally located with terrific restaurants all around as well as nice shopping as there is a nearby mall. Not exactly local stores , as I saw a HM yet if you need an outfit, shoes, everything is right here. The rooms were very nice! Comfy bed, mini bar. We were on the 9th floor- had a nice view. Very nice shower and the motion lights that came on if you use restroom in middle of night were helpful as you don’t need to light up entire room. Bar served superb margaritas and guacamole. Their breakfast buffet was plentiful and a variety. The best fresh fruit !Staff on ALL levels were very accommodating. I’d stay here again and again!

2026-05-19 via Tripadvisor
J
Javier family_with_children mx
1
2026-05-19 via Nuitee
M
Max Rovelli solo_traveller it
10
2026-05-18 via Nuitee
H
Heriotsrugby Business Drumnadrochit, Loch Ness Region, Scottish Highlands, Scotland
10
Superb
Pros:

Wonderful hotel. Friendly and helpful staff. Rooms just beautiful and very nice public spaces and facilities. Can’t wait to visit again.

2026-05-17 via Tripadvisor
Y
YURIRIA solo_traveller mx
10
2026-05-10 via Nuitee
C
carlos couple pe
7
2026-05-03 via Nuitee
K
Kacie couple us
10
2026-05-03 via Nuitee
K
Karen couple mx
10
nice
Pros:

Everything

Cons:

No complaints

2026-05-01 via Nuitee
R
roxanec617 Business Montreal, Quebec
10
Guadalajara won my heart
Pros:

If you want a beautiful experience in Guadalajara, the Hyatt Regency is the place to stay. Its location is ideal, offering a variety of shopping and wonderful restaurant options. The hospitality and service are among the highest I have received around the world. Such nice welcoming people. Honestly, such a lovely surprise. Will be back!

2026-04-28 via Tripadvisor
C
Chauncey couple us
8
2026-04-28 via Nuitee
D
Daniela couple cr
10
2026-04-20 via Nuitee
E
Excursion40973620953 NONE
10
Excellent Stay for a Friend’s Wedding with Outstanding Service and Location
Pros:

My stay at Hyatt Regency Andares Guadalajara in April 2026 was excellent. I traveled for a friend’s wedding, and the hotel consistently delivered a high level of service and quality that made the trip both productive and enjoyable.
The location is outstanding, with convenient access to some of the best restaurants and shopping in the Andares area, it is a perfect setting whether you are traveling for business or leisure.
The rooms were clean, well maintained, and comfortable, providing a quiet environment to unwind after a long day, cleanliness across the hotel was clearly a priority, and everything felt well cared for.
The service truly stood out, staff were professional, attentive, and always willing to help, this level of hospitality made a noticeable difference throughout my stay.
I also had the opportunity to dine at Cassola, where both the food quality and presentation were excellent, complemented by great service.
In terms of value, the overall experience aligns well with expectations for a property of this caliber, one area for improvement would be offering business center access as a standard amenity for Hyatt members, as this would further enhance the experience for business travelers.
Overall, a very strong stay, and I would definitely return on future visits to Guadalajara.

2026-04-13 via Tripadvisor
R
Rafael Alberto solo_traveller mx
9
2026-04-13 via Nuitee
L
Lynda family_with_children us
9
Would definitely return back !
Pros:

the room was amazing , loved the view!

Cons:

NA

2026-04-13 via Nuitee
L
Luis Enrique solo_traveller co
8
Buena ubicación y camas cómodas, pero fallas importantes.
Pros:

Buena ubicación y las camas dobles grandes pues pudimos dormir cómodamente mi esposo mi hija y yo.

Cons:

La primera noche nos asignaron una habitación en la que fue imposible descansar, ya que se filtraba constantemente el ruido de un motor desde el exterior. A la mañana siguiente lo reportamos y amablemente nos cambiaron de habitación.
Si bien en la nueva habitación ya no había ese problema, durante la madrugada el baño presentaba un olor muy desagradable, similar al de un excusado. Considero que este es un punto bastante delicado, especialmente tratándose de un hotel de este nivel y costo, donde la expectativa es no tener ningún tipo de incomodidad, y menos en algo tan básico como el baño.
Otra cosa, el desayuno deberia ser más variado..para mi la proteina no fue suficiente.
Ojalá que en una próxima estancia estos aspectos estén mejores y sobre todo completamente solucionado lo del baño, ya que por lo demás la experiencia podría ser mucho mejor.

2026-04-12 via Nuitee
P
Paul family_with_children gb
9
Very enjoyable stay.
Pros:

This was our 8th time staying here and it was great as usual.
Staff are friendly
Facilities are great
Rooms are clean
Location s the best in Guadalajara

Cons:

Nothing to report

2026-04-08 via Nuitee
A
Alexander family_with_children mx
10
Pros:

Todo

2026-04-06 via Nuitee
M
Marcela couple mx
9
Pros:

la ropa de cama era muy suave al tacto!

Cons:

la puerta del baño no cerraba muy bien, había que jalarla desde dentro para que funcionara

2026-03-31 via Nuitee