Hyatt Place Dallas/The Colony

Hotels
•
Hyatt Place
8.4 (595 reviews)
5200 Memorial Drive , The Colony , US
+1 972-625-2300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good breakfast options
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room configuration problems

Categories

Cleanliness
7.54
Multiple mentions of cleanliness issues, including stained duvet and rooms not being clean.
Service
9.51
General positive sentiment about staff friendliness and service.
Location
9.05
Location was positively mentioned; generally favorable impressions.
Room Quality
8
Some complaints about room size and configuration; not completely up to expectations.
Amenities
8.53
Amenities like breakfast had mixed reviews but were generally satisfactory.
Value for Money
7.99
Some guests felt that the value did not meet their expectations.
Food and Beverage
7.54
Concerns about breakfast variety and quality.
Overall Experience
9.01
Positive sentiments on overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:11

Property Description

Luxurious Accommodation
Experience luxury at its finest at Hyatt Place Dallas/The Colony. Our hotel is located just 4.4 km from the prestigious Castle Hills Master Planned Community, offering you a tranquil escape from the city hustle.

Convenient Shuttle Service
Forget the stress of transportation with our complimentary shuttle service. Whether you're arriving at the nearby Dallas-Fort Worth International Airport, just 25 km away, or exploring the local area, we've got you covered.

Modern Amenities
Indulge in modern comforts during your stay with us. From spacious rooms to top-notch facilities, we ensure a seamless and enjoyable experience for all our guests.

Book now for an unforgettable stay at Hyatt Place Dallas/The Colony.

Important information:

Please note that free shuttle service is provided on weekdays within an 5 mi radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.4
Based on 595 reviews
Cleanliness: 7.54
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
M
Melissa • couple • us
10
Great stay, great place!
Pros:

Safe and clean!

Cons:

No issues

2026-09-14 • via Nuitee
T
Tracy • family_with_children • us
10
2026-09-02 • via Nuitee
J
Jenifer • couple • us
10
2026-08-29 • via Nuitee
D
Denis • solo_traveller • fr
5
Pros:

Literie bien.

Cons:

Pas assez de place pour les clients au petit déjeuner.
Pas de café et eau chaude à disposition. Tables non nettoyés.chaleur insupportable dans l'ascenseur pas de clim.
Personnel pas jovial à l'accueil. Peu de serviettes dans la salle de bains, douche mauvais état.
Juste à côté d'un centre entraînement de golf , les projecteurs sont allumés tard et éclairent fortement.

2026-08-26 • via Nuitee
M
Marcelo Jose • solo_traveller • py
10
2026-08-23 • via Nuitee
P
Pheba • family_with_children • us
9
2026-08-20 • via Nuitee
R
Rosalva • family_with_children • us
10
Excellent stay for my family
Pros:

Clean, stag was friendly

Cons:

Our room didn’t have a microwave

2026-08-17 • via Nuitee
M
Mariangela • couple • us
10
Fue fácil y cómodo
Pros:

Me encantó

Cons:

Todo estaba bien limpio y fue fácil reservar aún cuando la hora que reservé en ningún otro lado podía, eran las 2 de la mañana y lo necesita de una vez

2026-08-14 • via Nuitee
N
Nadia • family_with_children • us
8
2026-08-12 • via Nuitee
J
Jeanette • family_with_children • us
10
Pros:

Very clean and comfortable beds

2026-08-10 • via Nuitee
J
Juan • family_with_children • us
10
2026-08-06 • via Nuitee
T
Tolulope • couple • us
6
2026-08-03 • via Nuitee
D
Dana • family_with_children • us
4
Mediocre, won’t give extra pillows, carpet sticky.
Pros:

The lobby was clean, breakfast was good.

Cons:

The carpet in our room was sticky and the room felt muggy. Also the front would not give any extra pillows for the room even for the pull out couch.

2026-08-02 • via Nuitee
A
Ashley • solo_traveller • us
10
Lovely hotel and great location
Pros:

Loved the entire stay. Hotel staff was lovely, our room was clean and spacious. Good breakfast with sausage and waffles. We plan on staying again to visit the cosm.

Cons:

Nothing, the whole stay was wonderful

2026-07-21 • via Nuitee
F
Fabiola • family_with_children • ve
10
Pros:

Todo me gustó la ubicación excelente el
Hotel súper limpio bonito el personal amable el desayuno muy bueno

2026-07-20 • via Nuitee
K
Kristi • solo_traveller • us
9
2026-07-20 • via Nuitee
S
Sanchez • couple • us
10
Pleasant stay definitely next stay.
Pros:

Clean

2026-07-18 • via Nuitee
R
Rogelio • solo_traveller • us
9
Excellent
Pros:

The location was nice and quiet

Cons:

The breakfast was to simple in the website said breakfast buffet and it wasn't

2026-07-16 • via Nuitee
P
Pacheco • solo_traveller • us
6
Pros:

Cleanliness and services were very good.

Cons:

Check-in is at 3:00 PM and check-out is at 12:00 PM.
It should be at the same time you checked in.

2026-07-13 • via Nuitee
L
Lawrence • couple • us
8
Great location and great staff.
Pros:

Location. Staff.

Cons:

No adjoining rooms.

2026-07-06 • via Nuitee