Hayes Street Hotel Nashville Downtown

Hotels
8 (5457 reviews)
1909 Hayes Street , Nashville , us
+1 615-320-0110

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Hidden parking fees
Complaints about breakfast

Categories

Cleanliness
7.25
Cleanliness concerns were noted regarding dirty bathrooms, bugs, and maintenance issues.
Service
9.25
Most reviews mentioned friendly staff, though some complaints about rudeness were noted.
Location
9.25
Many reviews praised the great location and easy access to nearby attractions.
Room Quality
7.75
Room comfort was mentioned positively, but issues like bugs and maintenance detracted from the experience.
Amenities
7.75
Amenities were satisfactory but limited, with issues around parking fees and no microwave.
Value for Money
7.25
Hidden fees and unexpected costs were frequently mentioned, affecting perceived value.
Food and Beverage
7.25
Breakfast variety was criticized, with complaints about staff attitude and limited options.
Overall Experience
8.25
Mixed reviews overall, but many positive aspects noted alongside significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Prime Location near Vanderbilt University
Located less than a mile from Vanderbilt University in downtown Nashville, The Hayes Street Hotel offers convenience and comfort for your stay in the city.

Modern Amenities for a Comfortable Stay
Each room features a flat-screen HDTV, premium cable channels, a small refrigerator, and a coffee maker, ensuring you have everything you need for a relaxing stay.

Convenient Facilities and Services
Enjoy access to the fitness center, 24-hour business center, and valet dry cleaning services during your stay at the hotel, making your visit hassle-free.

Experience the best of Nashville with attractions like the Country Music Hall of Fame and Museum, Grand Ole Opry, and Nashville International Airport just a short drive away.

Book your stay at The Hayes Street Hotel now for a memorable Nashville experience.

Important information:

When booking 5 or more rooms, guests will need to contact the hotel for group sales department. Guests can’t book multiple reservations with the threshold of 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 5457 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 8.25
R
Roxane • extended_group • us
8
2026-07-24 • via Nuitee
K
kellyn987 • Solo travel • Indianapolis, Indiana
8
Perfect for a Quick Stop Over
Pros:

The staff is welcoming and friendly. My room was clean and quiet. The water pressure in the shower was great.

2026-07-23 • via Tripadvisor
A
Angela • solo_traveller • us
9
2026-07-23 • via Nuitee
A
Alannah • extended_group • ie
10
Fabulous
Pros:

Great hotel, lovely location so clean, breakfast was so easily accessible, staff were so friendly, kind and helpful. Loved my stay

Cons:

Nothing

2026-07-23 • via Nuitee
N
NURAL • solo_traveller • tr
6
Pros:

The staff were very helpful, the location was excellent and the breakfast was very good. The rooms were also spacious and comfortable.

Cons:

The towels were not clean and there were things on the floor that hurt my feet when I stepped on them.

2026-07-23 • via Nuitee
N
niki • solo_traveller • us
9
2026-07-23 • via Nuitee
J
Jo • solo_traveller • gb
10
Pros:

The staff were very helpful. George, the GM, was very helpful and accommodating when we were let down by different accommodations. Easy to access Nashville by foot or public buses.

Cons:

Nothing

2026-07-22 • via Nuitee
A
Andrea • couple • us
9
Nice and friendly employees
Pros:

Was in a nice spot

Cons:

Nice and clean

2026-07-22 • via Nuitee
B
Brian • solo_traveller • us
9
2026-07-21 • via Nuitee
D
Dragos • family_with_children • us
8
2026-07-20 • via Nuitee
Y
Yong • couple • ca
7
Good and acceptable.
Pros:

Location.

Cons:

Wifi is difficult to use. Additional charge for parking.

2026-07-20 • via Nuitee
C
Ciara • couple • ie
10
2026-07-19 • via Nuitee
J
John • extended_group • gb
10
Best hotel we have stayed in this trip
Pros:

Excellent

Cons:

Nothing

2026-07-18 • via Nuitee
G
George • extended_group • gb
8
2026-07-18 • via Nuitee
L
Lisa • solo_traveller • us
10
Great stay
Pros:

Rooms were nice and staff was great.

Cons:

Nothing

2026-07-17 • via Nuitee
S
Sarah • couple • us
9
Pros:

The location was great. The room was exactly what we needed. Comfortable stay, decent breakfast included. Very kind staff!

Cons:

Parking was a little complicated to figure out at first but staff pointed us in the right direction. Go to the front desk FIRST before parking.

2026-07-17 • via Nuitee
P
Perrino • couple • ar
10
Excelente
Pros:

Todo

Cons:

Nada malo para decir

2026-07-17 • via Nuitee
M
Meredith • solo_traveller • us
10
2026-07-17 • via Nuitee
T
Terry • family_with_children • us
8
Had a comfortable stay, short for dr. Appointments, all in all satisfied with accomidations and staf
Pros:

Breakfast was good, could yse a little more variety

Cons:

Paying for parking throuout city

2026-07-16 • via Nuitee
J
Julie • extended_group • gb
9
2026-07-16 • via Nuitee