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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Allergy-free room
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Prime Location near Vanderbilt University
Located less than a mile from Vanderbilt University in downtown Nashville, The Hayes Street Hotel offers convenience and comfort for your stay in the city.
Modern Amenities for a Comfortable Stay
Each room features a flat-screen HDTV, premium cable channels, a small refrigerator, and a coffee maker, ensuring you have everything you need for a relaxing stay.
Convenient Facilities and Services
Enjoy access to the fitness center, 24-hour business center, and valet dry cleaning services during your stay at the hotel, making your visit hassle-free.
Experience the best of Nashville with attractions like the Country Music Hall of Fame and Museum, Grand Ole Opry, and Nashville International Airport just a short drive away.
Book your stay at The Hayes Street Hotel now for a memorable Nashville experience.
When booking 5 or more rooms, guests will need to contact the hotel for group sales department. Guests can’t book multiple reservations with the threshold of 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
This hotel/staff definitely read the reviews and took the customers suggestions!! Staff was very friendly, even provided a free drink upon arrival. Parking garage was only $20/day. They allowed us to check in early without an extra cost. No hidden fees. Great location, not too far away from Broadway.
Only down side was that there are no microwaves in the rooms, it’s only on the first level. Also the fridge in my room was not cold at all. Lastly, there is only one elevator working and it’s very slow.
The staff was very friendly and helpful, and the facility was very clean. Sheets weren't scratchy, temp was good throughout the hotel.
Would have liked more counter space in the bathroom. Maybe more bathrooms on the first floor.
It's a nice independent hotel. We really like the lobby area, part of which is also dining space for breakfast. The location is very good - close to Vanderbilt, Broadway, dining around the hotel in walkable distance. Centennial Park is also close-by. Good, healpful staff. The breakfast was included, and quite good. The usual fare: make-your-own waffles, bagels and cream cheese/butter, scrambled eggs, sausages mini-muffins, fruit, yogurt cups, juice, coffee, tea, jams/fruit spreads. The beds, pillows, linens clean and comfortable. AC in the room work very well, which was necessary in the hot weather spell.
They have generous check-out time of 12 pm, and check-in time of 3 pm. We arrived on a red-eye flight very early morning. They allowed us to check-in way earlier and also check out late. We really appreciated that.
Parking info: There's on-site paid parking for $20-$25. There's also free parking in front of the hotel on Hayes Street, but usually not available. There is paid street parking and paid parking lots on Hayes Street around the hotel. Parking is enforced from 6am - 12am (saw an attendant give tickets at 11:45 pm).
Not big issues, honestly! The room was not unclean, but cleanliness could be tad bit better. The elevators are slow, and one elevator was probably not working at all. This was the second time we stayed and the breakfast was same everyday both times. May be a bit of variety would be welcome.
The hotel meet all our expectations
Nothing
Clean, stylish decor. Friendly staff
Housekeeping needed to be requested. Few outlets for charging devices
The hotel is well localized easy to go to downtown.
We can go walking to downtown.
Nice breakfast.
N/A
It was clean but not kept well, hole in the wall where an outlet was supposed to be.
The staff were rude and not helpful. The location for Broadway was poor, not far for walking but not safe. Used needles and several homeless people on the walk to Broadway. We told an Uber back.
Excellent hotel with modern facilities and outstanding service. The property was spotless and very well maintained. The breakfast was exceptional, offering a great variety of high-quality options. The staff were friendly, attentive, and always willing to help, making the overall experience even more enjoyable.
The main downside was that the room was not cleaned daily and additional towels were not provided unless specifically requested. The location was good, but it was a little too far to comfortably walk to some of the city's main attractions.
Limpieza, ubicación y atención del personal
El desayuno, no es tan saludable.
Staff was very nice and helpful. Hotel is very clean.
I did not like a parking situation
Proximity to downtown
Water in bathtubs were not indicated correctly. Had to pay for parking at hotel. Sheets were cheap microfiber. Staff did not seem to happy to be working there. Navigating hotel to parking lot was not easy. Cheap toiletries
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