Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Limited restaurant options
Cleaning issues in some areas

Categories

Cleanliness
8.8
Mentioned cleanliness in rooms, but some issues in maintenance noted.
Service
9.77
Generally positive service, though some experiences were disappointing.
Location
10
Excellent central location with easy access to main attractions.
Room Quality
9.31
Rooms comfortable, but some reported issues with views and facilities.
Amenities
9.26
Good amenities, but some users felt pool area needed renovation.
Value for Money
9.79
Overall perceived as good value considering location and services.
Food and Beverage
8.25
Restaurant options limited and menu bland for some guests.
Overall Experience
10
Mostly a very positive experience despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:51

Property Description

Luxurious Accommodation

The Lapis Hotel in Hanoi offers a luxurious stay just steps away from Hanoi Opera House. Each room is elegantly furnished with modern amenities, including air conditioning, flat-screen TV, and a well-stocked minibar. Relax in comfort with plush bathrobes and slippers provided in every room.

Dining Excellence

Indulge in a culinary journey at Gambetta Restaurant, where you can enjoy a delicious international buffet breakfast or savor a la carte specialties prepared by the talented chef. The restaurant caters to diverse tastes and welcomes special requests for a personalized dining experience.

Exceptional Services

Experience top-notch service with multilingual staff available round the clock to assist with any needs, from currency exchange to travel arrangements. Take advantage of the outdoor swimming pool, sun terrace, and shared lounge for relaxation during your stay.

Book now for a memorable stay at The Lapis Hotel and enjoy unparalleled hospitality in the heart of Hanoi!

Important information:

Guests who would like the airport transfer service can choose from the options below:
- Option 1: 4-seat car (max. 3 people): VND 600,000/way or VND 1,100,000/2 ways
- Option 2: 7-seat car (max 5 people): VND 700,000/way or VND 1,300,000/2 ways
- Option 3: 7-seat car: VND 900,000/way or VND 1,700,000/2 ways
- Option 4: 16-seat Van: VND 900,000/way or VND 1,700,000/2 waysGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 909 reviews
Cleanliness: 8.8
Service: 9.77
Location: 10
Room Quality: 9.31
Amenities: 9.26
Value for Money: 9.79
Food and Beverage: 8.25
Overall Experience: 10
A
ariane • family_with_children • fr
10
Pros:

Tres bon emplacement
L'hôtel est calme et tres propre
Le lit, tres confortable !
Le personnel agréable
Le spa et la piscine sont un vrai plus assez rare dans ce quartier

Cons:

Pas de fenêtre dans la chambre

2026-10-23 • via Nuitee
吳 • family_with_children • tw
8
Pros:

設施&整體清潔度&美味可口且精緻的早餐，飯店員工親切的服務品質

Cons:

房間雖不大但是很溫馨個人的感覺是枕頭偏軟，浴室小沒問題但是在浴缸邊加上玻璃隔間反而讓浴室內空間變的更小

2026-10-22 • via Nuitee
J
Jarrah • couple • au
10
2026-10-22 • via Nuitee
H
Hayley • couple • gb
10
Lovely hotel great staff
Pros:

Great location comfortable beds fabulous rooftop pool

Cons:

N/A

2026-10-21 • via Nuitee
J
Jordan • couple • gb
10
Well worth it
Pros:

Staff were amazing. Great location with a short walk to the busy areas. A bit more peaceful than staying right in the old quarter. Lake area super close.

2026-10-19 • via Nuitee
C
Cheryl • couple • au
9
Fabulouse
Pros:

Pool was great however requires some maintenance
Food was delicious, both breakfasts & dinners
Our room was very comfortable Spacious

Cons:

Climbing into the bath for a shower posed its own problems as it would have been very easy to slip
No milk in room for an early morning cuppa

2026-10-18 • via Nuitee
C
Cheryl • couple • au
9
Very comfortable stay, easy to get around & staff very friendly
Pros:

Breakfast was very enjoyable.
Pool could do with a bit of maintenance but other than that it was great.
Dinners at the Lapis were very delicious, wait staff were very helpful, friendly & attentive.
Reception staff friendly & helpful.
Also, very close to the Old Quarter, 5 min in a GRAB.

Cons:

I don't feel there was anything that we did not like.

2026-10-18 • via Nuitee
N
Nguyễn • couple • de
10
2026-10-12 • via Nuitee
K
Kara • couple • au
10
Amazing staff, facilities and location. We will see you again
Pros:

Beautiful hotel, very reasonably priced with excellent steam room, sauna and spa all free for guests

Cons:

Nothing

2026-10-12 • via Nuitee
K
Kishore • solo_traveller • in
8
Very good experience. Friendly staff
Pros:

Hospitality

Cons:

Handwash to be provided

2026-10-12 • via Nuitee
H
hazaa • solo_traveller • kw
8
2026-10-11 • via Nuitee
G
Gabrielle • family_with_children • au
8
We had a great stay at Lapis Hotel in Hanoi. The pool was a real highlight for the whole family, and the family rooms we
Pros:

Location, facilities

Cons:

Limited space in the outdoor area.

2026-10-10 • via Nuitee
K
Kara • couple • au
10
Great value property in the heart of Hanoi’s French quarter
Pros:

Great location only a short walk to Train street and lots of bars and restaurant options. Room was quiet and super comfy bed. We really enjoyed the pool, sauna, steam room and spa.

Cons:

Nothing

2026-10-09 • via Nuitee
E
Emma • family_with_children • gb
10
Perfect 8 night stay. Breakfast was amazing each morning and the staff couldn’t do enough to help us during our stay. Sh
Pros:

We booked the suite as a treat for us. The room had everything we could need during our stay. Bedding was changed daily and water left each day. Tea and coffee throughout. The room offered spacious accommodation for us and our teenager so we all had the space we needed. The pool jacuzzi and steam/ sauna rooms were a welcome respite from the bustle and noise of the old town. The gym was favoured by our teenager although it was basic. We had welcome drinks on arrival and a fruit platter brought to our room once we had settled in. It was my husbands whilst we were there and reception picked this up themselves when taking our passport details and organised a lovely gift during breakfast that morning. It made his day very special.

Cons:

The Luke warm jacuzzi but guess people use it more to cool down given the outside heat.

2026-08-31 • via Nuitee
M
Michala Louise • family_with_children • dk
8
Meget fint ophold
Pros:

Meget fint ophold! Damen og manden i receptionen var virkelig fantastiske, imødekommende og åbne. Sengene var gode og atmosfæren var god

Cons:

Måske poolen var en anelse for varm

2026-08-14 • via Nuitee
X
Xavier • couple • fr
9
2026-08-13 • via Nuitee
L
Loïc • extended_group • fr
10
2026-08-12 • via Nuitee
F
Farkad • family_with_children • gb
8
2026-08-09 • via Nuitee
L
Luiz • couple • es
10
Pros:

Todo moderno, amplio, instalaciones muy chulas y completo. Las vistas de la piscina infinita son increíbles

Cons:

Nada, todo perfecto

2026-08-08 • via Nuitee
M
Marie Emilie • family_with_children • ca
7
2026-08-07 • via Nuitee