Holiday Inn Express - Berlin - Alexanderplatz by IHG

Hotels
•
Holiday Inn Express
8.6 (12286 reviews)
Stralauer Strasse 45 , Berlin , DE
+49 30 7501070

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast options
Cons:
Inadequate room amenities
Cleanliness issues
Service delays in some areas

Categories

Cleanliness
8.29
There were comments regarding cleanliness being less than optimal, especially with issues in room cleanliness.
Service
9.06
Multiple reviews indicated helpful and friendly service from the staff.
Location
9.1
Guests highlighted the excellent location of the hotel, being close to transportation and attractions.
Room Quality
8.46
Rooms were generally described positively, although some mentioned discomfort with furnishings.
Amenities
8.08
Some guests noted missing amenities such as mini-fridges and insufficient breakfast variety.
Value for Money
8.45
Overall perceived as good value, although some felt the price could be high for certain offerings.
Food and Beverage
8.69
Breakfast received positive feedback but mentioned a need for more variety at times.
Overall Experience
8.66
The majority of reviews were positive, leading to a favorable overall impression of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:23

Property Description

Modern Design and Amenities
The Holiday Inn Express - Berlin - Alexanderplatz offers rooms with a sleek modern design, complete with air conditioning, flat-screen TVs, and USB ports for your convenience. Certain rooms even come with a cozy seating area for relaxation.

Convenient Location
Located in the heart of Berlin's Mitte district, this hotel is a stone's throw away from iconic landmarks like the Berlin TV Tower and Alexanderplatz. Explore the Nikolai historic district and the UNESCO Museum Island, all within walking distance.

Accessible Transportation and Parking
With the Klosterstraße Underground Station just steps away, guests have easy access to major attractions and districts in Berlin. For those driving, the hotel provides private parking with electric vehicle charging stations available, ensuring a hassle-free stay.

Book your stay at the Holiday Inn Express - Berlin - Alexanderplatz for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Property Accessibility

Total Disability Score: 80.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 12286 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.1
Room Quality: 8.46
Amenities: 8.08
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
M
Marianne • couple • nl
8
Prima maar de dekbedden moeten vervangen worden, dat kan echt niet
Pros:

Geweldig ontbijt, aardig personeel en top locatie!

Cons:

De dekbedden waren slecht, alsof je een donzen dekbed niet goed gedroogd hebt en je onder een zak met ballen erin ligt.

2026-09-19 • via Nuitee
A
ADDI • family_with_children • de
9
2026-09-19 • via Nuitee
M
Marie • extended_group • fr
8
Bien
Pros:

Le personnel très réactif
Le petit dej incroyable
Plus de place au parking mais un parking à 5 min à pieds nous y sommes restés 2 nuits et journées et au lieu de payer les 2 jours j’ai fait ticket oublié et je n’ai payé que 20€ 🤩

Cons:

Literie de notre première chambre catastrophique mais on nous a changé de chambre pour la deuxième nuit. Par contre problème connu et je ne comprends pas qu’il faille que d’autre se plaigne pour faire de bouger les choses car ça nous a bousillé la première nuit et au prix où ça coûte…je suis ça préjudiciable

2026-09-18 • via Nuitee
M
Maria Eugenia • solo_traveller • es
8
Pros:

La ubicación muy bien,cerca del metro y de Alexander plaza.

Cons:

El café y los zumos ,probé varios y no me gustó ninguno.

2026-09-18 • via Nuitee
L
lcre0002 • family_with_children • mt
9
Thank you
Pros:

Staff was always available to help.
Abundant breakfast.
Very clean rooms.
We loved the shower quality and bathroom quality.
Many dining facilities nearby.

Cons:

Probably not hotel's fault, but rooms could have been a tad bigger.

2026-09-18 • via Nuitee
P
Przezdziecka • family_with_children • pl
10
Pros:

Świetny pobyt

Cons:

Mieliśmy tylko problem ze zlewem, którego nie potrafiłyśmy odetkać

2026-09-18 • via Nuitee
F
Frank • extended_group • de
9
Zentrale Lage. Ordentliches Frühstück.
Pros:

Die Lage ist topp. Man ist in wenigen Minuten zu Fuß am Alexanderplatz. Die Anbindung an U- und S-Bahn ist ideal. Das Personal ist freundlich und zuvorkommend.

Cons:

Die Zimmer sind sehr klein. Das Mobiliar scheint schon ein bisschen in die Jahre gekommen zu sein. Der Teppich im Zimmer wirkte nicht besonders sauber.

2026-09-17 • via Nuitee
S
Sandra • solo_traveller • ar
10
Pros:

El desayuno impecable. Ubicación inmejorable y a pasos de la entrada al subte y ya se ahí te conectas con todos los trenes. Me gustó mucho.

Cons:

Medio caro. Si no se avisa en recepción no limpian todos los días. Por la ecología. Pero no hacen ecología del precio

2026-09-17 • via Nuitee
D
Dariia • extended_group • ua
8
2026-09-17 • via Nuitee
S
Sandra • extended_group • de
10
Wir können es nur weiter empfehlen und würden immer wieder kommen
Pros:

Sehr freundliches Personal, sehr gepflegt, Gutes Frühstück

2026-09-17 • via Nuitee
G
Gitte & Lars • extended_group • dk
10
2026-09-17 • via Nuitee
M
Miro • solo_traveller • hr
8
2026-09-16 • via Nuitee
R
Ronald • solo_traveller • de
5
Cons:

Den Abwasser Geruch war schlimm.

2026-09-16 • via Nuitee
M
Myriam • couple • ca
10
Métro à deux pas de l’hôtel, près d’Alexanderplas
Pros:

Le personnel très accueillant. Chambre très propre

Cons:

Un petit frigo dans la chambre aurait été apprécié

2026-09-15 • via Nuitee
T
Timon • couple • nl
8
Fijn verblijf in modern hotel
Pros:

Goed gelegen in centrum Berlijn
Prima parkeergelegenheid voor auto

2026-09-15 • via Nuitee
K
Klaudia • solo_traveller • pl
10
Pros:

Lokalizacja, pyszne jedzenie i przemiły personel.

2026-09-15 • via Nuitee
J
jan • couple • nl
9
2026-09-15 • via Nuitee
B
Bjarne • extended_group • dk
9
2026-09-15 • via Nuitee
K
Karsten • solo_traveller • de
8
Sehr schöner Aufenthalt während einer Dienstreise
Pros:

Ein ruhiges schönes Zimmer. Freundliches Personal

2026-09-15 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-09-14 • via Nuitee