Holiday Inn Express - Berlin - Alexanderplatz by IHG

Hotels
•
Holiday Inn Express
8.5 (12407 reviews)
Stralauer Strasse 45 , Berlin , DE
+49 30 7501070

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent, central location (near metro/Alexanderplatz)
Friendly and helpful staff (multiple staff called out by name)
Good breakfast
Comfortable beds and generally clean rooms
Good value for money
Cons:
No or poor air-conditioning in some rooms
No fridge in rooms
Rooms can be small/cramped and street-side rooms can be noisy
Breakfast area crowded; limited seating and occasional shortages
Occasional housekeeping timing issues and isolated bathroom odor

Categories

Cleanliness
8.4
Generally praised as very clean in multiple reviews, though some guests reported late housekeeping, a messy clean on one stay and an occasional bathroom drain odor.
Service
9.6
Consistently highlighted as friendly and helpful (staff names praised across languages), with multiple mentions of attentive reception and quick assistance.
Location
9.5
Very central and convenient (steps from metro/Alexanderplatz); location repeatedly described as excellent and ideal for city trips.
Room Quality
6.8
Mixed: comfortable beds and quiet in some rooms, but several reports of small/cramped rooms, street noise, no wardrobe, leaking/low showers and issues with air conditioning and lack of fridge.
Amenities
7.6
Some useful features (snack area noted positively) but gaps reported: no fridge in rooms, weak air-conditioning in places, and guests requested ironing/washing facilities.
Value for Money
9
Frequently called good value or preiswert; guests cited strong quality-for-price and recommended the hotel.
Food and Beverage
8.4
Breakfast is often praised as complete and good, though several guests noted crowding, limited seating and occasional shortages during busy periods.
Overall Experience
8.7
Overall positive experience with many recommendations: excellent location, helpful staff and good breakfast, tempered by some room/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Modern Design and Amenities
The Holiday Inn Express - Berlin - Alexanderplatz offers rooms with a sleek modern design, complete with air conditioning, flat-screen TVs, and USB ports for your convenience. Certain rooms even come with a cozy seating area for relaxation.

Convenient Location
Located in the heart of Berlin's Mitte district, this hotel is a stone's throw away from iconic landmarks like the Berlin TV Tower and Alexanderplatz. Explore the Nikolai historic district and the UNESCO Museum Island, all within walking distance.

Accessible Transportation and Parking
With the Klosterstraße Underground Station just steps away, guests have easy access to major attractions and districts in Berlin. For those driving, the hotel provides private parking with electric vehicle charging stations available, ensuring a hassle-free stay.

Book your stay at the Holiday Inn Express - Berlin - Alexanderplatz for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Property Accessibility

Total Disability Score: 80.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 12407 reviews
Cleanliness: 8.4
Service: 9.6
Location: 9.5
Room Quality: 6.8
Amenities: 7.6
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 8.7
A
Annabelle • couple • de
10
2026-11-07 • via Nuitee
ΑΛΕΞΑΝΔΡΑ • family_with_children • gr
10
Pros:

Πολύ καλό ξενοδοχείο σε καλή τοποθεσία...το προσωπικό ευγενικό , το πρωινό φανταστικό και γενικότερα οι παροχές του πολύ καλές για την τιμή του.

Cons:

Το μόνο που έλειπε από το δωμάτιο είναι ένα ψυγειάκι.

2026-11-07 • via Nuitee
H
H • family_with_children • be
8
Alles ok
Pros:

Mooie badkamer met een goeie douche.

Cons:

De bedjes lagen niet zo comfortabel en geen spekjes bij de eitjes bij het ontbijt.

2026-11-07 • via Nuitee
V
Valérie • extended_group • fr
10
Foncez-y !
Pros:

Le personnel était vraiment adorable, souriant et très serviable. La chambre et le petit déjeuner étaient extra. L'emplacement idéal car très pratique. Aucun problème non plus pour laisser nos bagages le temps de visiter la ville. Nous avons été enchantées du choix de cet hotel pris un peu par hasard.

2026-11-06 • via Nuitee
M
Mari LEPIK • couple • ee
9
Pros:

Asukoht hea, toad vaiksed ja puhtad.

Cons:

Hommikusöök oli kesine

2026-11-06 • via Nuitee
M
Marcelo • solo_traveller • uy
10
Buena estadía y personal muy atento .
Pros:

Si , todo impecable.

Cons:

Nada en particular

2026-11-06 • via Nuitee
P
Peinado España • family_with_children • es
10
Pros:

Tiene muy buena ubicación con el metro a escasos metros del hotel, el personal es muy amable , el desayuno es bufet y tiene mucha variedad, la habitacion no es muy grande pero las camas son muy cómodas y está todo muy limpio. Sin duda repetiría.

2026-11-06 • via Nuitee
L
Laura Patricia • couple • ar
9
Muy buena
Pros:

Habitación, limpieza, decoración, comodidad de las camas

Cons:

Nada

2026-11-06 • via Nuitee
J
JULIA • family_with_children • br
8
Pros:

Instalações, atendimento dos funcionários, localização.

Cons:

O hotel precisa investir em melhorias no setor do restaurante, otimizar o cardápio noturno e garantir que o café da manhã não fique tumultuado devido à quantidade de hospedes.

2026-11-05 • via Nuitee
K
Kateryna • couple • ua
9
2026-11-05 • via Nuitee
M
Mia • family_with_children • dk
10
Alt spillede bare, ligesom første gang vi var der
Pros:

Morgenmaden er fantastisk.
Værelserne er fantastisk.
Personalet er de mest fantastiske mennesker, altid smilende og hjælpsomme

Cons:

Flere parkeringspladser

2026-11-05 • via Nuitee
U
Ulf • couple • se
8
2026-11-05 • via Nuitee
S
Sandra • extended_group • co
8
2026-11-05 • via Nuitee
F
Ferenc • family_with_children • de
10
Perfekt
Pros:

Zentral

Cons:

-

2026-11-05 • via Nuitee
M
Maura • couple • it
10
Pros:

Tutto

2026-11-04 • via Nuitee
J
Jan • family_with_children • cz
8
2026-11-04 • via Nuitee
K
Kacper • couple • pl
9
2026-11-04 • via Nuitee
K
Krishnakali • solo_traveller • us
5
Was ok. Breakfast made up for some of the deficiencies.
Pros:

The breakfast was good and with good variety. Hotel was relatively close to a shopping Mall. On the day we left the front desk guy at check out was very polite and offered us tea/coffee.

Cons:

The room had very little storage for clothing etc. Hardly any shelves/no closets. The carpeting was stained all over. The room was stifling without being able to open the one window. Was enclosed with walls all around ! The woman at the front desk offered to open the window at our own risk! We were sweating in the room!

2026-11-04 • via Nuitee
G
Gabriela • family_with_children • at
9
2026-11-04 • via Nuitee
C
Christina • couple • de
10
Ich würde dieses Hotel mehrmals buchen, war alles top
Pros:

Alles. Personal war super freundlich und sehr hilfsbereit, Hotel und Zimmer sehr sauber, die Lage war top. Frühstück sehr gut. Kann ich nur weiterempfehlen

2026-11-04 • via Nuitee