Splendid Hotel & Spa

Hotels
9.8 (1483 reviews)
​06 Hang Hanh street , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Showers turned cold quickly
Inconveniences with check-in process

Categories

Cleanliness
9.6
Some reviews indicated rooms looked better in photos; cleanliness was generally acceptable.
Service
10
Many reviews praised the staff as very accommodating and helpful.
Location
10
Location was frequently described as excellent and unbeatable.
Room Quality
9.6
Rooms were comfortable but some comments noted they did not match the photos.
Amenities
9.6
Facilities were generally good, though there were mentions of missing amenities like a kitchen and pool.
Value for Money
10
Good value mentioned for the location and services provided.
Food and Beverage
9.6
Limited information noted; some reviews mentioned discrepancies with food photos.
Overall Experience
10
Numerous reviews expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:52

Property Description

Contemporary Accommodation with Garden & Spa

Luxurious Rooms with Free WiFi
The Splendid Hotel & Spa in Hanoi offers contemporary air-conditioned rooms with a garden, sun terrace, and spa center. Each room features free WiFi, a seating area, and a satellite flat-screen TV. Guests can relax on their balcony or patio with a cup of tea, and the private bathrooms come with bathrobes and free toiletries.

Concierge Services and Nearby Attractions
The bilingual staff provides excellent service, including express check-in/out and luggage storage. The hotel also offers car hire, shuttle services, and airport transfers. Located near Hoan Kiem Lake and St. Joseph Cathedral, with Dong Xuan Market just 700 meters away, the hotel is in a prime location for exploring Hanoi.

Book your stay at Splendid Hotel & Spa for a truly relaxing and convenient experience in Hanoi.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1483 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
E
Egi • couple • de
10
Gerne wieder Thank you
Pros:

Hans Bling war sehr nett super zentral alles

2026-10-31 • via Nuitee
R
Raphael • couple • fr
10
Pros:

Établissement très propre. Très bien situé. Personnel super agréable et serviable

2026-10-30 • via Nuitee
E
eric • couple • fr
9
Hôtel correct pour visiter la ville
Pros:

Très bien éclairé pas comme d’autres hôtels qui sont sombres à cause de leurs luminaires.
Le personnel sont très accueillant et respectueux.

Cons:

La cuvette wc n’a pas été bien nettoyé car il y avait un morceau de déjections restés en suspens dans l’eau.
Après avoir nettoyé par le personnel nettoyage il restait une trace autour du col .
Je retire une étoile pour ça.

L’allée pour circuler dans la chambre est à mon goût, trop petite et étroite.
Même pas la place pour ouvrir 4 valises ouvertes complètement.
On se cogne les pieds souvent

2026-10-30 • via Nuitee
D
Dung • couple • us
3
The property is not worth the price charged for the stay.
Cons:

The property looks nothing like the photos advertised. The room is outdated and unclean. The sink, shower, and toilet are old and visibly dirty, and the towels appear worn and outdated.

2026-10-29 • via Nuitee
L
Laura • couple • es
10
Todo bien.
Pros:

La ubicación y el personal, están muy atentos en todo momento y son muy amables.
Nuestra habitación estaba bien, lo necesario para pasar noche en Hanoi.

2026-10-29 • via Nuitee
H
Harry • couple • gb
10
Great stay near lake
Pros:

Room and staff were excellent great location. It's surprisingly quiet when right next to the lake. Hannah Bling was excellent and helped us.

2026-10-26 • via Nuitee
J
J.C. Robles • solo_traveller • nl
8
2026-10-25 • via Nuitee
C
Claire • family_with_children • au
10
Pros:

Hannah was very friendly and helpful and the hotel is in a great location in the middle of the Old Quarter

2026-10-24 • via Nuitee
M
Marina • extended_group • es
10
Muy bien
Pros:

Todo genial, hanna en recepción súper servicial y atenta a todo.

Cons:

Elegimos el hotel por la piscina pero no está en el hotel sino en un edificio cercano así que no pudimos disfrutarla (por tiempo y logística) 🥲

2026-10-24 • via Nuitee
L
Laetitia • couple • fr
10
Pros:

Le personnel était adorable toujours là pour nous aider et conseiller surtout la femme à l'accueil merci beaucoup
On est arrivé tôt et nous ont prévenu dès que la chambre était prête
Confortable et bien situé dans le vieux quartier à côté du lac

Cons:

Il faut le savoir la piscine est dans l'hôtel à 5min à pieds cela ne nous a pas dérangé mais ce n'est pas indiqué

2026-10-17 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Un emplacement au top
Pros:

L’équipe est très sympa et serviable ! Ma chambre donnait sur le lac, super vue sur le lac. La déco est assez standard. Ma chambre était petite (premier choix sur booking) mais propre et la literie de qualité. L’emplacement de l’hôtel est idéal pour bouger partout à pied (shopping à 5 mn, musées éloignés etc à 30-40mn)si vous ne voulez pas prendre le taxi. Et c’est climatisé. Le rapport qualité-prix n’est pas optimum mais il reste raisonnable ! Je pourrais y retourner avec plaisir.

Cons:

La salle de bain est propre mais un peu vieillotte.

2026-10-16 • via Nuitee
E
Ella • couple • be
9
2026-10-15 • via Nuitee
J
Jari • couple • nl
10
Would recommend this place to anyone!:)
Pros:

The staff were super kind and gave us a warm welcome everytime we came back. The hotel is also nearby the lake so it’s super close to everything!

2026-10-14 • via Nuitee
T
Tara • couple • au
10
Staff very friendly and rooms very clean
2026-10-14 • via Nuitee
A
Anno • couple • de
10
Pros:

Nice hotel with great location, we thourougly enjoyed our stay! The staff are incredibly nice and always ready to help

2026-10-14 • via Nuitee
C
Corey • couple • au
10
2026-10-12 • via Nuitee
E
Elizabeth • family_with_children • au
7
Great
Pros:

Location

Cons:

Friendly staff

2026-10-12 • via Nuitee
A
Anton • solo_traveller • de
10
2026-10-11 • via Nuitee
A
Aukse S. • solo_traveller • gb
10
Highly recommend!
Pros:

The location was amazing and definitely great value for money, but the staff were what truly made our stay unforgettable. The service was impeccable,everyone was so friendly and helpful! We used both the laundry service and the airport transfer and we felt extremely well looked after.

2026-10-10 • via Nuitee
N
NICOLAS • couple • fr
10
2026-10-07 • via Nuitee