Splendid Hotel & Spa

Hotels
9.8 (1367 reviews)
​06 Hang Hanh street , Hanoi , vn

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and accommodating staff
Cons:
Showers turned cold quickly
Inconveniences with check-in process

Categories

Cleanliness
9.6
Some reviews indicated rooms looked better in photos; cleanliness was generally acceptable.
Service
10
Many reviews praised the staff as very accommodating and helpful.
Location
10
Location was frequently described as excellent and unbeatable.
Room Quality
9.6
Rooms were comfortable but some comments noted they did not match the photos.
Amenities
9.6
Facilities were generally good, though there were mentions of missing amenities like a kitchen and pool.
Value for Money
10
Good value mentioned for the location and services provided.
Food and Beverage
9.6
Limited information noted; some reviews mentioned discrepancies with food photos.
Overall Experience
10
Numerous reviews expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:52

Property Description

Contemporary Accommodation with Garden & Spa

Luxurious Rooms with Free WiFi
The Splendid Hotel & Spa in Hanoi offers contemporary air-conditioned rooms with a garden, sun terrace, and spa center. Each room features free WiFi, a seating area, and a satellite flat-screen TV. Guests can relax on their balcony or patio with a cup of tea, and the private bathrooms come with bathrobes and free toiletries.

Concierge Services and Nearby Attractions
The bilingual staff provides excellent service, including express check-in/out and luggage storage. The hotel also offers car hire, shuttle services, and airport transfers. Located near Hoan Kiem Lake and St. Joseph Cathedral, with Dong Xuan Market just 700 meters away, the hotel is in a prime location for exploring Hanoi.

Book your stay at Splendid Hotel & Spa for a truly relaxing and convenient experience in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for VND 239,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1367 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
2
207lindsaye • Friends getaway
10
Super-friendly and great value for money
Pros:

Hannah, Bling and Flora were the friendliest and most helpful staff team that I have ever come across at a hotel. Nothing was too much trouble and the stay was amazing value for money.
It's a small hotel, just 12 rooms, so very little disturbance from other rooms and everything was clean and lovely. Good air conditioning which was quiet at night and the bathroom/shower room was clean and good. One small consideration is that there is loud live music outside on some evenings (Friday or Saturday) but it stopped by 11pm. Generally, a quiet place, despite being in the lovely Old Quarter and right in the midst of good shops and restaurants.
The pool (and breakfast if you want it) is at the Solis (sister hotel) which is a short walk away. It's a lovely roof-top pool with a sky-bar.
I felt like this was home, as I stayed for two weeks while my son was in hospital in Hanoi.

2026-05-23 • via Tripadvisor
L
Lindsay • solo_traveller • gb
10
2026-05-23 • via Nuitee
S
Sofía • extended_group • es
10
Estancia súper agradable
Pros:

Excelente estancia en el Hotel Solis de Hanói. La habitación estaba muy limpia y era muy confortable, la comida estaba deliciosa y la ubicación es perfecta para recorrer la ciudad. Lo mejor, sin duda, ha sido la atención del personal: siempre amables, atentos y dispuestos a ayudarnos en todo momento. Muy recomendable.

2026-05-23 • via Nuitee
E
Elise • extended_group • nl
10
Pros:

Heel fijn personeel. Kamers waren mooi schoon!

2026-05-23 • via Nuitee
A
Anne-Sophie • extended_group • fr
10
À refaire sans hésitation, tout y était parfait !
Pros:

La gentillesse et la disponibilité du personnel, l’emplacement idéal avec chambre vue sur le lac, confort et propreté, tout était parfait. Service bagagerie et lingerie très appréciable également.

2026-05-23 • via Nuitee
V
VICKI • solo_traveller • au
10
Pros:

Staff were friendly
Location

Cons:

The only thing was no pool

2026-05-21 • via Nuitee
L
Léa • couple • fr
10
Très bien le personnel est très sympathique
Pros:

L’emplacement était vraiment très très bien
Thank Bling ans Hana

2026-05-20 • via Nuitee
C
Cora • solo_traveller • fr
8
2026-05-19 • via Nuitee
M
Melissa • family_with_children • au
10
Best location. Great staff who will do anything to make your stay better
Pros:

Amazing location. So close to walk to many places like the Note Cafe, Train St and Beer St

2026-05-16 • via Nuitee
R
Rebecca • solo_traveller • gb
8
Pros:

The staff were so helpful and friendly, and we were able to shower there after check out, before our sleeper train. There was an elevator which was useful!

Cons:

Rooms were a bit dated compared to the photos, and the swimming pool is at another hotel.

2026-05-15 • via Nuitee
K
Kate • couple • nz
10
Great location, amazing staff and Hanoi is such a awesome place
Pros:

The location was great. The staff were very wonderful and great. It was a keypad entry which was helpful as the aircon stayed on all the time so when you came back it was lovely and cool.

2026-05-14 • via Nuitee
M
McAuley • solo_traveller • ca
9
2026-05-13 • via Nuitee
J
Juan Pablo • solo_traveller • gb
10
Hanna and flora amazing service
Pros:

The service and the location . And tge breakfast

2026-05-11 • via Nuitee
K
Katrin • couple • de
4
Disappointed, not a good value for money
Pros:

Staff was very friendly, but mainly tried to sell extra activities and stuff

Cons:

This hotel was the biggest disappointment during our 3,5 weeks Vietnam trip. It Looks much nicer in the pictures than in reality. It looks like a big hotel, but it’s actually tiny with just 2 rooms per floor. There is NO pool, which was one of the main reasons we picked this hotel and there is also no spa. There is a weird smell throughout the building and in the room. I arrived alone around midnight and when I came to the room the door was left ajar, aswell as the balcony door which made me feel unsafe as a solo female traveller. There were some blood stains on the pillowcase.
Overall the value for money does not match at all.

2026-05-10 • via Nuitee
M
MICHAEL • solo_traveller • au
8
Pros:

The staff were very helpful and on one occasion Hanna turned up for work and had to show us where to go to catch the tour bus as pick up had changed that morning
The bathrooms were the cleanest I've seen in Vietnam.

Cons:

Needed to ring a bell and wait to get in after midnight

2026-05-10 • via Nuitee
T
Toni • extended_group • nz
8
Very enjoyable stay but could be 10/10 if a little maintenance done and photos accurately reflected size of rooms
Pros:

The location and staff were amazing

Cons:

The rooms advertised looked bigger than what they actually were. Bathrooms a little tired - a shame breakfast Waa not available still at hotel

2026-05-10 • via Nuitee
B
bertrand • solo_traveller • fr
7
Pros:

L'emplacement au cœur du vieux Hanoï et pas bruyant même avec la vue sur le haut du lac

Cons:

Que la piscine ne soit pas dans l'établissement, cela ne permet pas facilement la petite détente au retour de la journée de visite et avant le repas

2026-05-09 • via Nuitee
P
pierre • solo_traveller • fr
9
2026-05-08 • via Nuitee
B
Bauer • couple • es
8
Central location but with pool located in another hotel.
Pros:

Very central Hotel and Friendly staff.

Cons:

Hotel does not have a pool or spa within the same building. It is located in another hotel 5 min. away which was not clear previously. Installations are old and not reflecting very much the pictures shown.

2026-05-07 • via Nuitee
C
Cameron • family_with_children • au
9
Pros:

Small hotel in a great location. Was super impressed by the staff who were kind and generous.

Cons:

Nothing not to like. The facilities were a little tired, but this didn't have any affect on our enjoyment.

2026-05-06 • via Nuitee