ibis Styles Batam Nagoya

Hotels
•
ibis Styles
7.4 (447 reviews)
Jl Yos Sudarso Bengkong Laut , Nagoya , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (Imaa, Rizki, Ayong praised)
Comfortable beds and good room size (deluxe)
Clean-feeling lobby with modern look
Some guests enjoyed the buffet breakfast and rooftop bar
Quiet and reasonably placed near Nagoya Hills/ferry/nightlife
Cons:
Swimming pool and kids' pool closed for renovation
Cleanliness issues: mold, dirty curtains/balcony, damp sheets/towels
Inconsistent room amenities and non-working fridges
Breakfast quality and service inconsistent or poor (items not topped up)
Extra charges for towels/pillows/comforters and value concerns
Slow Wi‑Fi and some facility/payment inconveniences (vending machine, ice buckets)

Categories

Cleanliness
5.8
Multiple reviews note cleanliness problems: mold on shower ceiling, dirty balcony/curtains/towels, damp-smelling bedsheets and comforters; cleanliness is a clear negative.
Service
9.7
Service is repeatedly praised (friendly, polite check-in staff; standout employees Imaa, Rizki and Ayong singled out for excellent, attentive service), which strongly offsets other negatives.
Location
8.55
Location is generally convenient — midway between ferry terminal, nightlife and Nagoya Hills — though some guests find it 'a bit out'.
Room Quality
6.8
Room size and beds/pillows are comfortable, but issues reported include inconsistent in-room amenities, non-working fridges and occasional mold or damp smells.
Amenities
6.8
Amenities are mixed: rooftop bar and facilities noted positively by some, but the swimming pool/kids pool closed for renovation, vending machine/payment issues and missing in-room items were problems.
Value for Money
6.2
Value concerns cited: extra charges for towels/pillows/comforters, small drink portions for price, repetitive food and slow Wi‑Fi reduce perceived value.
Food and Beverage
6.8
Food feedback is mixed: some guests enjoyed the buffet, others reported boring menus, poor breakfast service (items not topped up, slow refills) and overall disappointment.
Overall Experience
8.55
Overall impression is mixed but leans positive due to strong service and comfortable rooms for some guests; however cleanliness, amenities and food issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Located in Nagoya, just a short drive away from popular attractions like Nagoya Hill and Harbour Bay Ferry, Ibis Styles Batam Nagoya offers easy access to key destinations in the area.

Comfortable Accommodation
The air-conditioned rooms are well-equipped with modern amenities including a flat-screen TV, personal safe, and minibar. Guests can relax in the cozy seating area and enjoy complimentary toiletries for a pleasant stay.

Relaxation and Entertainment
Guests can unwind by the swimming pool, stay active at the fitness centre, or indulge in pampering massages at the spa. Families can also make use of the Kid's Club for added convenience.

Book your stay at Ibis Styles Batam Nagoya for a memorable and enjoyable experience!

Important information:

Please note that credit card used for booking must be presented upon check-in, otherwise full payment will be charged immediately using an alternative method and the prepayment will be refunded to the card used for booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BTH

Location

Guest Reviews

7.4
Based on 447 reviews
Cleanliness: 5.8
Service: 9.7
Location: 8.55
Room Quality: 6.8
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 6.8
Overall Experience: 8.55
I
ivan • family_with_children • my
5
Pros:

Breakfast not bad

Cons:

First night that sink choke

2026-10-30 • via Nuitee
S
Suhaira • extended_group • my
8
2026-09-19 • via Nuitee
T
Truong Duy • couple • vn
8
2026-09-17 • via Nuitee
R
Ramli Ador • solo_traveller • sg
9
Pros:

No comment

Cons:

Swimming pool are closed for renovation

2026-09-17 • via Nuitee
N
Norharianah • couple • sg
4
Pros:

NIL

Cons:

Reason I booked the hotel because I got to know that there’s free shutter to a few places. But turns out need to booked, and claim to be full. And the timing gap was long (etc 11am, 2pm). And the swimming pool was renovated, another reason I booked the hotel because of the kids pool. But it was on renovation.

2026-09-14 • via Nuitee
N
Nancy • couple • sg
4
Pros:

The size of the room(deluxe) was good for my family.
Bed and pillows are comfortable for sleep

Cons:

Inconsistent amenities. One room has no amenities (toothpaste/toothbrush/comb) and the other room has no tissue in the tissue box.
Fridge in both room are not working.
Will be good if the breakfast quality can be improved

2026-09-11 • via Nuitee
Z
Zaidil Yassin • solo_traveller • sg
10
2026-09-06 • via Nuitee
N
nurul • solo_traveller • my
10
2026-09-03 • via Nuitee
F
Fiona • extended_group • sg
8
Gd stay, clean n modern.
Pros:

Clean. Upon entering the hotel has a nice clean smell. Staff at check in was very friendly n polite.

Cons:

Location abit out.

2026-09-03 • via Nuitee
N
Nur • extended_group • my
7
2026-08-28 • via Nuitee
N
Nur • extended_group • my
7
2026-08-28 • via Nuitee
R
Rico Aan Dey • solo_traveller • my
9
2026-08-26 • via Nuitee
R
Rosmawati • couple • my
8
Overall stay - awesome
Pros:

Room/beds - very nice

Cons:

Breakfast - to be improved, boring menu

2026-08-26 • via Nuitee
S
syahera • extended_group • my
10
2026-08-25 • via Nuitee
R
Rabushah • solo_traveller • my
9
2026-08-24 • via Nuitee
J
JERALLK • solo_traveller • my
8
2026-08-21 • via Nuitee
T
Tan • solo_traveller • sg
6
2026-08-13 • via Nuitee
A
Azmi • solo_traveller • my
8
Pros:

1. The buffet breakfast is delicous
2. The facility is good

2026-07-08 • via Nuitee
P
Prashant Ryan • extended_group • sg
8
Good, Quiet,comfortable stay near Nagoya Hills
Pros:

Mid way between the ferry terminal, night life and Nagoya hills. Good roof top bar, and the room was pretty comfortable (apart from the mold on the ceiling in the shower)

Cons:

Restaurants are closed for lunch. The vending machine does not take cards, and you need to pay for buckets of ice.
Small issues, but they do matter after a while

2026-07-01 • via Nuitee
J
jamilah • couple • my
5
Cons:

Cermin di bathtub nmpk kotor, dan balkoni pon agak kotor, dan langsir bilik pun agak kotor,

2026-06-25 • via Nuitee