ibis Styles Batam Nagoya

Hotels
ibis Styles
7.6 (509 reviews)
Jl Yos Sudarso Bengkong Laut , Nagoya , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Modern facilities
Good breakfast options
Cons:
Noise disturbances
Maintenance issues
Slow check-in process

Categories

Cleanliness
6.81
While room cleanliness was praised, multiple mentions of dirty windows and moldy grout lines in bathrooms affected the overall perception.
Service
7.78
Service was generally regarded as standard but was criticized for poor communication and responsiveness regarding issues.
Location
7.32
The location was described as less desirable for exploring but had the upside of quiet nights.
Room Quality
8.77
Rooms were generally spacious, comfortable, and well-maintained, with good amenities.
Amenities
6.8
Some amenities like the fridge and TV were reported as not working, reducing satisfaction.
Value for Money
8.26
Overall, guests felt the hotel offered good value for the price paid.
Food and Beverage
7.81
Food quality was mixed, with some guests enjoying breakfast while others felt it could be improved.
Overall Experience
7.28
The overall experience was fairly positive but impacted by several service and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:03

Property Description

Convenient Location
Located in Nagoya, just a short drive away from popular attractions like Nagoya Hill and Harbour Bay Ferry, Ibis Styles Batam Nagoya offers easy access to key destinations in the area.

Comfortable Accommodation
The air-conditioned rooms are well-equipped with modern amenities including a flat-screen TV, personal safe, and minibar. Guests can relax in the cozy seating area and enjoy complimentary toiletries for a pleasant stay.

Relaxation and Entertainment
Guests can unwind by the swimming pool, stay active at the fitness centre, or indulge in pampering massages at the spa. Families can also make use of the Kid's Club for added convenience.

Book your stay at Ibis Styles Batam Nagoya for a memorable and enjoyable experience!

Important information:

Please note that credit card used for booking must be presented upon check-in, otherwise full payment will be charged immediately using an alternative method and the prepayment will be refunded to the card used for booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BTH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children 3 years old stay for free when using an existing bed.
    People 10 years old and over stay for Rp 270,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 509 reviews
Cleanliness: 6.81
Service: 7.78
Location: 7.32
Room Quality: 8.77
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 7.28
M
Michael solo_traveller sg
8
Pros:

Excellent service

Cons:

No openable window. Smoke smell leaking from the bathroom vent of my non-smoking room.

2026-06-18 via Nuitee
R
REJISH solo_traveller in
8
2026-06-14 via Nuitee
N
Nurul Najihah couple my
8
2026-06-12 via Nuitee
H
Hashimah solo_traveller sg
5
Overall will not be coming back anytime soon.
Pros:

Perfectly assisted by Imaa and Rizki from FullMoon. They deserve 5 star with that smiley service always. Feels comfortable. Good service by them! Love it!

Ayong from reception / guest service / bellhop service have NEVER been dissapointing. Ayong is very dedicated in his work GENUINELY and didnt ask for tips. Very honest..and very helpful. Management should promote him. Ayong is a true gem to your hotel. Guest will keep come back as long as wherever he works because he is really really helpful! Great job Ayong!!!

Cons:

However drinks portion at FullMoon should be more for the price charged thou. Glasses offered too small for high price.

We were also shocked to be charged 50ribu each for any extra towel or pillow or even comforter. No other hotels have ever imposed this regulations. So please discontinue this charges as it will put guest off from coming again. Dissappointing.

Bedsheets and comforters have the damped smell. Gives me headache. Towels was not completely white and clean. Can do better in cleaning and hygiene. Fridge was not cold at all.

Breakfast was HORRIBLE! arrived at 8plus am and MOST of food is almost finish and no top up! Slow in ensuring utensils, food, coffee is top up. Service in food should be fast. Egg servers was not smiley at all. No enthusiastic. Restaurant Manager should be more attentive and ready. I would say no to breakfast spread as it was dissapointing! Food taste in warung is farrrr better i promise u. So please keep up fast before bad reviews keep coming in.

2026-06-09 via Nuitee
N
Nurelisa extended_group my
8
hotel ibis best
Pros:

bilik dlm keadaan bersih,staff pn baik, air dlm toilet&bilik mndi jga kuat , tv siap ada channel dri malaysia ya i was soooo terkejut🤣

Cons:

wifi agak slow, mknan setiap hri yg sama x tukar

2026-06-06 via Nuitee
D
Den couple my
10
2026-05-28 via Nuitee
C
Chee how solo_traveller my
10
2026-05-15 via Nuitee
S
Shannon couple sg
9
Pros:

Clean and comfortable

Cons:

Nothing much around within walking distance

2026-05-04 via Nuitee
A
ahdan sepet solo_traveller sg
1
Pros:

nothing!

Cons:

all of it, 1st thing 1st when i reached the hotel room its have a lot of mosquito, i told the front desk it have secharge 200ribu which around 15sgd, its not worth it. i even bought my own mosquito equipment from alfamart. i have a daughter 4months old. we asked none smoking room. but the room smells cigarette its kinda weird. ive been alot of hotels in Indonesia bali surabaya. didn't encounter this kind of thing. this is my 1st and the last im staying here. please boycot this hotel thank you they will keep asking for money! no hospitality at all

2026-04-27 via Nuitee
A
ahdan sepet solo_traveller sg
1
2026-04-25 via Nuitee
E
Evi solo_traveller id
7
2026-04-23 via Nuitee
J
Joanne solo_traveller my
7
Nice stay, but the water outage was a bummer.
Pros:

Big, spacious room.
Nice big balcony with city view.
Staff were friendly.

Cons:

There was a water outage at 1 night, no clear water for the shower/sink till next morning.

2026-04-16 via Nuitee
G
Geoffrey solo_traveller ke
9
2026-04-15 via Nuitee
G
Geoffrey solo_traveller ke
10
2026-04-15 via Nuitee
G
Goh couple my
9
2026-04-06 via Nuitee
D
Detlef couple de
5
2026-04-05 via Nuitee
M
Mohammad family_with_children sg
9
2026-04-01 via Nuitee
M
Manuel Jose solo_traveller sg
9
2026-03-29 via Nuitee
L
loke family_with_children sg
8
Pros:

Spacious room. Friendly staff

Cons:

The room not very clean. Still can see leftover rubbish from previous guest on the floor. There are stains on the towel provided. Breakfast choice is limited

2026-03-21 via Nuitee
C
Chee how solo_traveller my
10
Pros:

Very good

2026-03-06 via Nuitee