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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Outdoor furniture
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Comforts
Scenic Views and Delicious Dining
Enjoy a full English breakfast in our dining room overlooking The Common, setting the perfect start to your day.
Cozy Rooms with Convenient Amenities
Relax in rooms with private bathrooms, Freeview TVs, and complimentary tea and coffee. Some rooms even offer free Wi-Fi, while our annexe rooms feature a kitchenette for added convenience.
Experience the best of Tunbridge Wells with the historic Pantiles and beautiful Calverley Gardens a short stroll away. Book your stay at Russell Hotel for a delightful blend of history and comfort.
Due to the historic nature of the building, neither the main building nor the annex have elevators. The hotel does not serve lunch or dinner, however there are many different restaurants within 2-10 minutes’ walk.
The property only has 1 ground floor room with a disable bathroom. This room is subject to availability upon request.
The property has a limited number of cots and extra/sofa beds that can fit in certain rooms only. These cots/sofa/extra beds are subject to availability upon request.
Guide dogs are allowed.
Please note that parking spaces are limited and are on a first-come, first-served basis. Further parking can be found in nearby locations and charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Comfortable and affordable stay. An issue we had was dealt with efficiently.
Nice people
Very Shabby decoratively - noisy plumbing.
Low quality breakfast.
Die Betten waren super, Zimmer groß, Frühstück war ausreichend mit Müsli und Toast. Lage sehr zentral und Parkplatz am Haus
Direkt an der Hauptstraße recht laut. Haus und Einrichtung sind etwas in die Jahre gekommen
Great location, Good customer service & great breakfast, room was clean
No lift however we are used to properties with no lift & bring small bag to take up only what we leave our suitcase in the car
The property need a Reno but it’s has no mouldy smells like other properties we have visited
Big room and a bath
Didn’t provide shower gel for second night. Didn’t replace the milk for second night.
Not empty bins.
Desayuno ingles muy sabroso
No hay ascensor
I liked very much how nothing was too much trouble to help.
I cannot find a single item that I didn't like.
Für mich der ideale Ausgangsort. Äusserst freundlich und hilfsbereite Mitsrbeiterinnen.
Freundliches Personal
Laut, an einer stark befahrenen Strasse
We had a room on the top floor 4/5th and only stairs. Should have asked before making the reservation....
Very friendly, great location, great breakfast. Quiet and very comfortable.
All good really. Yes the decor is a bit old fashioned and you have to use stairs but really nice and friendly. I very rarely use TVs in hotels anymore but I had brought an HDMI lead to watch the rugby from my laptop so, on this occasion, a bigger TV would have been lovely 🤣
Locatiin, Parking and Breakfast
The furniture is from the 1980s. A lot of potential, but needs upgrading.
Het ontbijt was voortreffelijk!
The location.
Very clean.
Breakfast hot as cooked to order.
Too many stairs for an older person and no lift.
Pls note I did not request a quiet room.
Would have really liked a bath but was informed single rooms didn't have baths.
Breakfast was great, cooked to order mmmmmmm
We found our room was very noisy through the night, in the morning we discovered a window was wide open, we shut it and the sound was much less, we wish we found the open window before we went to bed!!
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