The Cloud One Berlin-Upper West, part of Motel One Group

Hotels
8.8 (1766 reviews)
Kantstraße 163-165 , Berlin , DE
+49 30 322931900

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Small room size
Limited amenities
Issues with common area cleanliness

Categories

Cleanliness
8.46
Rooms were clean, but some issues with common areas.
Service
9.33
Staff were consistently friendly and helpful, especially at the reception.
Location
9.17
Central location with easy access to public transport and attractions.
Room Quality
8.32
Rooms were small, but modern and stylish.
Amenities
8.75
Amenities met expectations, some missing items like electric kettle.
Value for Money
8.61
Good value given the location and overall experience.
Food and Beverage
8.86
Breakfast options were good, but could have more variety.
Overall Experience
8.93
Overall a very pleasant stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:51

Property Description

Contemporary Design and High-Quality Amenities
Indulge in modern comfort at Motel One Berlin-Upper West with stylish rooms featuring air conditioning, flat-screen TV, and raindance showers. Enjoy breathtaking city views from select rooms on higher floors.

Convenient Location
Perfectly positioned in Charlottenburg, our hotel is near iconic landmarks like the Kaiser-Wilhelm Memorial Church and the vibrant Ku'damm boulevard. With Kurfürstendamm Underground Station a short walk away, exploring Berlin is effortless.

Exceptional Services
Experience top-notch hospitality with a 24-hour reception, free WiFi, and a delicious buffet breakfast served daily in the One Lounge. Book now and elevate your stay in western Berlin at Motel One Berlin-Upper West.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1766 reviews
Cleanliness: 8.46
Service: 9.33
Location: 9.17
Room Quality: 8.32
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
S
Shannon • couple • us
10
2026-09-19 • via Nuitee
I
Irmgard • solo_traveller • at
10
2026-09-19 • via Nuitee
F
Francine • solo_traveller • fr
7
Pros:

Emplacement

Cons:

Chambre trop petite

2026-09-19 • via Nuitee
C
Claudia • extended_group • de
8
2026-09-18 • via Nuitee
M
Marion • solo_traveller • de
8
2026-09-17 • via Nuitee
C
Cristian • solo_traveller • it
9
2026-09-17 • via Nuitee
B
Bettina • couple • de
10
2026-09-17 • via Nuitee
R
Roland • family_with_children • at
9
2026-09-17 • via Nuitee
S
Stephan • solo_traveller • de
9
Pros:

Vorzügliche Lage, zuvorkommend Personal

2026-09-17 • via Nuitee
D
Dennis • couple • de
7
2026-09-16 • via Nuitee
K
Krzysztof • couple • pl
8
Kolejny raz najwyższa jakość. Wrócę znów.
Pros:

Lokalizacja, czystość i uprzejma obsługa

Cons:

Jak wyżej

2026-09-16 • via Nuitee
U
Ute • couple • de
9
2026-09-16 • via Nuitee
Z
Zischan • solo_traveller • de
10
2026-09-16 • via Nuitee
B
Biallas-Simon • solo_traveller • de
9
2026-09-15 • via Nuitee
C
Christopher • solo_traveller • gb
5
A pleasant stay in a very small room
Pros:

The hotel looks very aesthetically pleasing, the room looks modern, fresh, and the location is convenient. The bed was comfortable. I didn't hear any noise from the street even though I looked out onto the street, and I found the hotel staff were helpful.

Cons:

I knew the room was going to be a little smaller than I'd have liked but I wasn't quite prepared for it to be as small as it was. I was travelling with a large suitcase and even by myself I felt very cramped in the room. There wasn't hardly space to hang your stuff up or get stuff out and there was nowhere for the suitcase to live apart from on the floor. If you're staying for one night this would probably be fine but if you're staying for 3-5+ nights, then the room in my opinion, is too small. It felt like I was boxed in.

Many times when I went to have a shower, I felt the hot water took an exceptionally long time to come through.

2026-09-15 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-09-15 • via Nuitee
L
Ljiljana • couple • de
8
gerne wieder
Pros:

Ü ohne Frühstück !

2026-09-15 • via Nuitee
T
Thomas • extended_group • de
9
2026-09-15 • via Nuitee
C
Cristina • couple • de
9
2026-09-14 • via Nuitee
J
JOERY • couple • be
10
2026-09-14 • via Nuitee