Hotel Regina Kawaguchiko

Hotels
8.7 (1416 reviews)
Funatsu 5239-1 , Fujikawaguchiko , jp

Children allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Great location
Nice food quality
Helpful staff
Cons:
Shuttle service limitations
Charges for luggage storage

Categories

Cleanliness
8.19
Most reviews highlight cleanliness, though one mentions issues with temperature control.
Service
8.66
Staff is described as kind and helpful, but some service issues were noted regarding shuttle scheduling.
Location
8.7
Central location with shuttle service, though limited walking distance at night.
Room Quality
8.65
Rooms are spacious with good views, though some felt they were not as large for the price.
Amenities
8.68
Amenities like table tennis and ice cream vending machine received positive remarks.
Value for Money
8.64
Concept of charging for additional services was criticized, impacting perceived value.
Food and Beverage
9.19
High praise for breakfast variety and dinner quality.
Overall Experience
8.86
Generally positive with memorable experiences, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Spectacular Views of Mount Fuji
Hotel Regina offers stunning balcony views of Mount Fuji from each room, providing a picturesque backdrop to your stay. The floor-to-ceiling windows and cozy seating area enhance the experience, making it the perfect retreat after a day of exploration.

Convenient Location and Complimentary Shuttle Service
Situated just a short drive from Fujikyu Highland Amusement Park and with a free shuttle to Kawaguchiko Train Station, Hotel Regina ensures easy access to popular attractions. The proximity to Lake Kawaguchi-ko and Mount Fuji’s 5th Stage allows guests to immerse themselves in the beauty of the region effortlessly.

Relaxation and Culinary Delights
Unwind in the hotel's hot-spring bath or enjoy a game of tennis before indulging in a buffet breakfast at Jyukai. The traditional Japanese kaiseki multi-course dinner offers a taste of local flavors, adding a touch of authenticity to your stay.

Experience the beauty of Mount Fuji at Hotel Regina - Book your stay now!

Important information:

Renovation work is done from Monday, 1st April 2024 to Saturday, 31st August 2024, daily. The entire building is under renovation. Some rooms may be affected by noise and odor. Please note that some rooms may not have views or use of balconies.

The hotel's free shuttle service runs as follows.
From Kawaguchiko train or bus station, or Fujikyu Highland: between 15:00 and 20:00. Please call upon arrival.
From the hotel to Kawaguchiko train and bus station: every 30 minutes between 08:00 and 11:00.

The hot-spring bath is open from 06:00-24:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 1416 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.86
B
Brodie solo_traveller nz
10
Pros:

Our room was amazing the staff were so helpful
The shuttle was super handy
Oh and the view of fuli was the best

Cons:

A little outnof the main center and away from the lake but thats not necessarily a bad thing.

2026-06-19 via Nuitee
N
Nic couple au
7
Great room and view and staff
Pros:

Very comfortable bed and room. The view of Mt Fuji was good when we got a glimpse through the clouds on our 1st day. It would have been spectacular had it been a clear day. The location was a little way from the station, there was a shuttle bus but the times were strict & there were a few rules. Next time we'd consider hiring a car so that we could get ourselves around explore the area.

Cons:

Breakfast was ok but not great with some food overcooked. The shuttle bus could have been available more often or have flexible times.

2026-06-18 via Nuitee
F
Filippo solo_traveller jp
8
2026-06-18 via Nuitee
H
Hsien-Ta solo_traveller tw
8
2026-06-18 via Nuitee
E
Ethan solo_traveller us
10
Pros:

Best views of Fuji. I was on the lower floors and could still see it perfectly! Room was super comfortable as well. Only downside is it's a little far from any stations.

2026-06-18 via Nuitee
A
Andreia extended_group pt
10
Excecional!
Pros:

O tamanho do quarto, conforto e qualidade do WC! E a vista para o Fuji foi o melhor :)

Cons:

Um pouco longe de restaurantes e zonas para visitar perto do lago

2026-06-17 via Nuitee
T
Teresa solo_traveller nz
10
Great service, great staff, perfect place to view My Fuji.
Pros:

The views of Mt Fuji from every room

2026-06-16 via Nuitee
T
TSAILING couple tw
10
Pros:

房間超級大
而且可以很清楚的看到山景
有泡湯池(不大)
晚餐還不錯

Cons:

地點離車站大概走路半小時 不過有到車站的接駁車
離富士山的各景點都有點距離
附近沒有超商 不過有商場跟藥局(但要走一小段路
早餐的種類不多 但味道還行~

2026-06-16 via Nuitee
J
Joseph Siew Chiong couple sg
10
NA
Pros:

A good variety of foods during breakfast. Value for money.

Cons:

Nil

2026-06-15 via Nuitee
R
Rika couple gb
7
2026-06-15 via Nuitee
L
Louis extended_group sg
9
Every thing was good, except the hotels driver who dropped us back at station. He was extremely rude with his attitude n
Pros:

Very close to the Kawaguchiko station.

Cons:

Convenience stores are at-least 10 to 15 minutes away

2026-06-15 via Nuitee
K
Karen Rosales Weilg couple es
10
Espectacular lo mejor de nuestro viaje a Japon.
Pros:

Sin lugar a dudas lo mejor de este hotel son las vistas!. Tuvimos mucha suerte porque el dia que llegamos el Monte Fuji se dejo ver y ya van 10 dias que no se deja ver. Fuimos muy afortunados. Unas vistas maravillosas, da a un bosque tranquilo, sentado en el sofa con esa vista y la brisa fresca fue lo mejor!. El personal muy amable, es recomendable contratar la cena, fue una gran experiencia, y tienen Onsen! fue una gran experiencia toda la estancia, fue lo mejor de nuestro viaje a Japon!. Llegamos a la estacion de Kawachiko y fuimos caminando al hotel, el camino muy bonito!. Ellos tambien te pueden recoger pero nosotros decidimos caminar y fue una gran experiencia.

Cons:

Irnos! Nos hubiera encantado quedarnos mas tiempo.

2026-06-12 via Nuitee
D
Denis Fuzii solo_traveller br
9
2026-06-11 via Nuitee
N
Noam solo_traveller il
10
2026-06-08 via Nuitee
K
Konnyermon couple au
8
2026-06-06 via Nuitee
L
Leander solo_traveller nl
10
Pros:

Een fantastisch hotel met een mooi uitzicht op de mt. Fuji en vriendelijk personeel. Alles netjes en een goede onsen. We waren in het laagseizoen en kregen een gratis upgrade naar een zeer ruime kamer.

2026-06-06 via Nuitee
S
Stephania couple ar
8
Pros:

la vista es increible.

2026-06-03 via Nuitee
M
Muhammad solo_traveller au
10
2026-06-03 via Nuitee
R
Rebeca couple es
10
Estancia perfecta en Mt Fuji
Pros:

Todo perfecto. Habitación enorme. Vistas preciosas al Mt Fuji. Muy amables. Buen onsen

Cons:

Nada

2026-06-01 via Nuitee
P
Piers couple fr
10
2026-05-30 via Nuitee