Hotel Regina Kawaguchiko

Hotels
8.7 (1400 reviews)
Funatsu 5239-1 , Fujikawaguchiko , jp

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Children allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Great location
Nice food quality
Helpful staff
Cons:
Shuttle service limitations
Charges for luggage storage

Categories

Cleanliness
8.19
Most reviews highlight cleanliness, though one mentions issues with temperature control.
Service
8.66
Staff is described as kind and helpful, but some service issues were noted regarding shuttle scheduling.
Location
8.7
Central location with shuttle service, though limited walking distance at night.
Room Quality
8.65
Rooms are spacious with good views, though some felt they were not as large for the price.
Amenities
8.68
Amenities like table tennis and ice cream vending machine received positive remarks.
Value for Money
8.64
Concept of charging for additional services was criticized, impacting perceived value.
Food and Beverage
9.19
High praise for breakfast variety and dinner quality.
Overall Experience
8.86
Generally positive with memorable experiences, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Spectacular Views of Mount Fuji
Hotel Regina offers stunning balcony views of Mount Fuji from each room, providing a picturesque backdrop to your stay. The floor-to-ceiling windows and cozy seating area enhance the experience, making it the perfect retreat after a day of exploration.

Convenient Location and Complimentary Shuttle Service
Situated just a short drive from Fujikyu Highland Amusement Park and with a free shuttle to Kawaguchiko Train Station, Hotel Regina ensures easy access to popular attractions. The proximity to Lake Kawaguchi-ko and Mount Fuji’s 5th Stage allows guests to immerse themselves in the beauty of the region effortlessly.

Relaxation and Culinary Delights
Unwind in the hotel's hot-spring bath or enjoy a game of tennis before indulging in a buffet breakfast at Jyukai. The traditional Japanese kaiseki multi-course dinner offers a taste of local flavors, adding a touch of authenticity to your stay.

Experience the beauty of Mount Fuji at Hotel Regina - Book your stay now!

Important information:

Renovation work is done from Monday, 1st April 2024 to Saturday, 31st August 2024, daily. The entire building is under renovation. Some rooms may be affected by noise and odor. Please note that some rooms may not have views or use of balconies.

The hotel's free shuttle service runs as follows.
From Kawaguchiko train or bus station, or Fujikyu Highland: between 15:00 and 20:00. Please call upon arrival.
From the hotel to Kawaguchiko train and bus station: every 30 minutes between 08:00 and 11:00.

The hot-spring bath is open from 06:00-24:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 1400 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.86
P
Piers • couple • fr
10
2026-05-30 • via Nuitee
T
TAKESHI • solo_traveller • id
9
2026-05-29 • via Nuitee
M
Madeleine • couple • ch
8
2026-05-29 • via Nuitee
L
leo • couple • ca
6
2026-05-29 • via Nuitee
K
Kin Soon • solo_traveller • my
9
2026-05-28 • via Nuitee
D
Douel • couple • fr
7
2026-05-27 • via Nuitee
A
ariane • solo_traveller • ch
6
2026-05-26 • via Nuitee
P
Przemysław • solo_traveller • pl
10
2026-05-25 • via Nuitee
L
Leonor • solo_traveller • il
8
Pros:

המיקום היה טוב כי היינו עם רכב, הנוף מהחדר מהמם

2026-05-25 • via Nuitee
M
Min • couple • au
10
Pros:

The view of Mount Fuji from the room was fantastic & worth the stay at this hotel. The omakase was good

2026-05-25 • via Nuitee
M
Milja • couple • sg
10
2026-05-24 • via Nuitee
Y
Yonehara • couple • jp
8
リラックス出来た五月の休日
Pros:

隣の部屋の外国人客が大人数でベランダで大騒ぎしていて、めちゃくちゃうるさかったので何とかしてくれとフロントの方にお伝えしたところ、すぐに対応してくれて程なく静かになりました、感謝です
部屋も広々としていて快適てました

Cons:

特になし

2026-05-23 • via Nuitee
J
Jan • solo_traveller • gb
10
2026-05-21 • via Nuitee
Y
Yuval • solo_traveller • il
7
אחלה תמורה למחיר
Pros:

גודל החדר היה גדול מאוד
במלון היו מרחצות חמים
הנוף של ההר מהחלון

Cons:

במזגן בחדר לא היה ניתן לשלוט בטמפרטורה רק בעוצמה, המיטה לא הייתה כלכך נוחה, ארוחת הבוקר הייתה דיי דלה

2026-05-21 • via Nuitee
M
Mizrahi • solo_traveller • ar
9
Lugar excelente, recomendado
Pros:

Destacó por sobre todo las habitaciones y los balcones den de cara al monte Fuji, para poder desayunar con tremenda vista. Todo lo demás perfecto

Cons:

No hay disgustos

2026-05-21 • via Nuitee
A
Ann Kristin • couple • de
8
Tolle Aussicht auf Fuji, großes Zimmer, Shuttle hat Verbesserungspotenzial
Pros:

Die Lage am Mount Fuji ist toll. Direkter Blick vom Balkon. Das Zimmer war angenehm groß und komfortabel. Es gab die Möglichkeit, im Onsen zu baden.

Cons:

Es ist nicht möglich, vor 15Uhr vom Shuttle am Bahnhof Kawaguchiko abgeholt zu werden. Auch vor 8Uhr fuhr der Shuttle nicht zum Bahnhof Kawaguchiko. Abends nach einem Ausflug hatte das Information Center zu, sodass wir Probleme hatten das Hotel für einen Shuttle - ohne lokale Telefonnummer - zu benachrichtigen, welches bis 20Uhr rausfährt. Ein anderes Shuttle half uns dann.
Hier sollte unbedingt eine Lösung gefunden werden.

2026-05-21 • via Nuitee
拓三 • solo_traveller • jp
6
Pros:

清潔、きれい、富士山がよく見えた出来れば8階以上が木が邪魔しないで富士山を見える。

Cons:

トイレの流れがあまり良くない
気を付けて流すようにした。
洗面所への段差が大きく、降りる時は気を付けてる様にした。

2026-05-20 • via Nuitee
A
Anthony • solo_traveller • fr
9
2026-05-19 • via Nuitee
K
KOTARO • family_with_children • jp
7
Pros:

富士山が綺麗にみえて良かった

Cons:

夜中に火災探知機がなって止めるの手こずってたらしくずっとなってた

2026-05-19 • via Nuitee
R
Richard • couple • nl
8
De view op Fuji maakt alle bemerkingen die je zou kunnen hebben onbelangrijk.
Pros:

De locatie en de view op Mt Fuji (vanuit ALLE kamers) was geweldig! Bedden waren fijn.

Cons:

De algemene ruimtes deden wat sober aan.

2026-05-18 • via Nuitee