Fenicius Charme Hotel

Hotels
8.4 (2153 reviews)
Rua Andrade 23 , Lisbon , pt

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Breakfast variety
Room size
Cleanliness issues

Categories

Cleanliness
8.09
Multiple mentions of cleanliness being satisfactory, though some reviews suggest improvement is needed.
Service
8.86
Reception available 24/7 and friendly staff were highlighted positively in many reviews.
Location
9.1
Repeated praise for the hotel's location being convenient for public transport and city exploration.
Room Quality
8.25
Rooms were generally described as comfortable, though some found them small.
Amenities
8.08
Basic amenities were acknowledged, with some comments on the absence of items like kettles.
Value for Money
8.44
Overall good value for the quality provided, despite some noted issues.
Food and Beverage
7.89
Breakfast was mentioned positively, but some reviews suggested there could be more variety.
Overall Experience
8.46
Leaning towards positive experiences, with a good balance of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:22

Property Description

Unique Decor and Scenic Views
Experience the charm of Lisbon at Fenicius Charme Hotel, where each room is designed with a unique décor inspired by Portuguese personalities, offering plenty of natural light and scenic city views.

Convenient Location and Transportation
Located in the heart of Lisbon, just 200 meters from Intendente Metro Station, guests can easily explore the historic downtown and iconic attractions like Rossio Square and Avenida da Liberdade. The hotel's proximity to the 28 Yellow Tram stop adds to the convenience of exploring the city.

Comfort and Hospitality
Enjoy modern amenities such as air conditioning, flat-screen satellite TV, and free WiFi in every room. Start your day with a delicious breakfast buffet and rely on our 24-hour front desk staff for recommendations and assistance throughout your stay.

Book your stay at Fenicius Charme Hotel now for an unforgettable Lisbon experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 2153 reviews
Cleanliness: 8.09
Service: 8.86
Location: 9.1
Room Quality: 8.25
Amenities: 8.08
Value for Money: 8.44
Food and Beverage: 7.89
Overall Experience: 8.46
S
Sarah extended_group ca
9
Pros:

The personnel at reception is very courteous, friendly and helpful.
The bathroom was very clean and modern/updated.

2026-08-14 via Nuitee
M
mari solo_traveller es
7
No todo es perfecto
Pros:

La atención prestada especialmente por Ruben en recepción.

Cons:

No ponian cada dia agua ni amenities. Faltan enchufes, no hay nevera para poder poner sobretodo medicacion.
Las cortinas no estan en muy buen estado, hay agujeros.

2026-08-13 via Nuitee
M
Maria solo_traveller it
9
Pros:

Cortesia, disponibilità. Ottima la colazione.

2026-08-13 via Nuitee
M
marzia couple it
7
Personale gentile, struttura bene posizionata colazione migliorabile
Pros:

Posizione della struttura. Parcheggio. Ottimo ci stava anche il balcone.

2026-08-13 via Nuitee
I
ilaria couple ch
6
Pros:

La location

Cons:

Niente frigo bar né ristorante né altri servizi

2026-08-12 via Nuitee
P
Petra solo_traveller de
7
Pros:

Es waren sehr viele Sehenswürdigkeiten zeitnah erreichbar, zu Fuß oder auch mit der nahegelegenen Metro.
Das Personal war sehr zuvorkommend und freundlich.

Cons:

Der Frühstücksraum war zeitweise überfüllt und es zog auf vielen Plätzen sehr kalt von der Klimaanlage.
Leider hatten wir das Zimmer über dem Frühstücksraum und wurden vom Stühlerücken ab Frühstücksbegin um 7.30 Uhr wach.

2026-08-11 via Nuitee
L
Lorena solo_traveller es
8
Vacaciones pareja
Pros:

El hotel esta bien, el personal fue amable, la habitación era de un buen tamaño y el cuarto de baño también. Hay cerca paradas de transporte público pero aunque parece que esta algo retirado se llega enseguida al centro dándo un paseo.

Cons:

El aire acondicionado del salón del desayuno estaba muy fuerte y se pasa frío. Más de un huésped bajaba con chaqueta a desayunar.

2026-08-11 via Nuitee
M
Mary couple hu
3
Disappointing
Pros:

Great location. Room was clean. A/C worked. Internet was secure (a bonus). All the basics covered. Reception open 24/7. Had to leave a €5 deposit for an extra key.

Cons:

It was a big birthday for me. My husband checked if they would accept delivery of flowers. 2 dozen red roses. They said they would. But did not put them in water. The roses were all but dead. When I asked why, I was fobbed off by the staff member with 'not our responsibility'. There was no apology. Nothing. Just a dismissive, repeated, 'we are not responsible.' The manager was in the next room. He went to check with her and came back with yet another quite rude denial. Flowers + water. Not too much to ask from a hotel who seemingly prides itself on customer service. Very very disappointing.

2026-08-09 via Nuitee
I
Ilaria couple it
10
2026-08-09 via Nuitee
I
Ilse solo_traveller nl
8
Pros:

Locatie was prettig, super dichtbij metro en niet te ver van het stadscentrum.

2026-08-09 via Nuitee
G
Giacomo couple it
8
Soggiorno molto buono! Consigliato! Hotel pulito e con parcheggio. Staff educato e gentile.
Pros:

Accoglienza, parcheggio, colazione,pulizia

Cons:

Un po’ distante dal centro a piedi

2026-08-08 via Nuitee
C
cara solo_traveller es
9
Pros:

La atención es muy buena y el personal muy atento

Cons:

La ubicación. La zona no es muy buena

2026-08-08 via Nuitee
O
Oscar solo_traveller es
7
Pros:

El personal de recepción muy atento

Cons:

La ubicación es pésima,situado en calles sucias y con no muy bien ambiente

2026-08-08 via Nuitee
E
Erika solo_traveller it
8
Pros:

Hotel con camera accogliente e pulita. Bagno ok ma con le porte della doccia difficoltose nello scorrimento. Servizio garage a pagamento 15€ al giorno ottima soluzione vista la mancanza di parcheggi gratuiti in strada. Colazione continentale. Ottima la vicinanza alla metro e alla fermata del tram 28.

Cons:

La zona in cui è ubicato l'hotel

2026-08-07 via Nuitee
W
Wim solo_traveller be
8
Pros:

Vriendelijk personeel goede liging

Cons:

Niets

2026-08-06 via Nuitee
A
Ana solo_traveller pt
7
2026-08-06 via Nuitee
J
Julio extended_group pt
7
Cons:

Difícil obter fatura

2026-08-05 via Nuitee
T
Torres solo_traveller es
10
2026-08-05 via Nuitee
A
alessia couple it
10
2026-08-04 via Nuitee
M
Marcel couple nl
9
2026-08-03 via Nuitee