The Park Hotel

Hotels
8.8 (2861 reviews)
Rugby Park , Kilmarnock , GB
+44 1563 545999

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Dated rooms
Inconsistent service quality at breakfast

Categories

Cleanliness
8.5
Most reviews commented positively on cleanliness, but there were mentions of dated rooms.
Service
9.2
Staff were described as friendly and helpful in multiple reviews.
Location
9.2
Central location was frequently praised by guests as a major advantage.
Room Quality
8.2
Some rooms were noted as needing refurbishment, but overall comfort was mentioned.
Amenities
8.7
Amenities such as the bar and restaurant were well received, though some were missing in rooms.
Value for Money
9
Guests felt they received good value based on the location and services provided.
Food and Beverage
8.6
Breakfast and restaurant offerings received positive feedback despite a few minor critiques.
Overall Experience
9
Overall very good experience for most guests, highlighted by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Convenient Location & Amenities
The Park Hotel, located next to Kilmarnock F.C Rugby Park stadium, offers free Wi-Fi, free parking, and is close to Kilmarnock Rail Station. Each room features a large en suite bathroom, tea/coffee facilities, and a 37-inch TV.

Dining Options
Indulge in a modern menu of local produce at Blues Restaurant & Bistro or enjoy light meals at the Coffee Shop during your stay at The Park Hotel.

Access to Fitness Facilities
Guests can enjoy full access to The Galleon Centre's facilities, including a gym, swimming pool, steam rooms, sauna, and fitness classes. Passes are available at reception for a rejuvenating experience.

Book your stay at The Park Hotel for a blend of comfort, convenience, and leisure facilities.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

8.8
Based on 2861 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 9
M
Margaret • family_with_children • au
8
Great Food & Location
Pros:

Restaurant & Cafe

2026-10-31 • via Nuitee
K
Kenneth • couple • gb
8
Pros:

Bar area though busy was well run and service was good. Standard of food was good and the restaurant staff friendly and attentive.

Room was clean and well-maintained.

Cons:

Not much to quibble about.

2026-10-30 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-10-30 • via Nuitee
P
Philip • couple • gb
9
Clean warm and comfortable with very attentive staff
Pros:

Location very convenient
Meals first class

Cons:

Nothing springs to mind

2026-10-29 • via Nuitee
L
Leigh • extended_group • gb
10
Great
Pros:

Perfect

Cons:

Nothing bad

2026-10-29 • via Nuitee
M
Mark • family_with_children • gb
9
2026-10-28 • via Nuitee
D
DAVID • couple • gb
10
The hotel full filled all expectations
Pros:

Very good served on hot plates with a choice of type of eggs

Cons:

Everything was first class the hotel

2026-10-24 • via Nuitee
A
Aileen • solo_traveller • gb
9
2026-10-24 • via Nuitee
P
Paul • solo_traveller • gb
5
A premier inn is more comfortable
Pros:

Good location and friendly staff

Cons:

Very basic facilities, uncomfortable mattress and pillows. Breakfast very basic and lacked fresh coffee

2026-10-24 • via Nuitee
L
Lauren • solo_traveller • gb
10
Excellent short stay.
Pros:

The staff at the hotel are lovely and the food was very good.

2026-10-23 • via Nuitee
A
Andrew Dunlop • family_with_children • gb
10
Good night at the Park again 8
Pros:

Everything especially the big room big bed and coffee machine

Cons:

Nothing

2026-10-23 • via Nuitee
J
John • solo_traveller • gb
8
comfortable, as expected from previous visits
Pros:

convenient location, ticked all the boxes

2026-10-21 • via Nuitee
E
Elizabeth • couple • gb
8
Would return if in the area
Pros:

Excellent location. Handy for the function we had to attend. Spacious room. Table & 2 chairs. Chair at desk. Charging points. Coffee machine. Good breakfast choice, cooked well and wonderful service from the staff. Water taps and jug for use too.

Cons:

Football caused busy roads and bar area. Chair at the desk was not cleaned. It was covered in hairs. Beds were a bit lumpy for our taste.

2026-10-20 • via Nuitee
M
Mark • solo_traveller • gb
8
Comfortable and spacious.
Pros:

Spacious room, friendly local staff, a wide choice on the dinner menu, easy parking and EV charging available at a good rate.

Cons:

The buffet part of the breakfast offering could have been better (no plain yoghourt, fruit didn't look appealing), but the cooked to order hot offering was very good.

2026-10-20 • via Nuitee
M
McAuley • extended_group • gb
9
2026-10-20 • via Nuitee
A
Alex • family_with_children • gb
7
Pros:

Food and service

Cons:

Rooms and halls are dated

2026-10-17 • via Nuitee
R
Rose • couple • gb
8
2026-10-17 • via Nuitee
M
Margaret • family_with_children • gb
9
Pros:

The staff were brilliant
The room was spacious and spotless
The food was very good

2026-10-16 • via Nuitee
L
Lesley Anne • family_with_children • mt
9
I travelled with my mum and we enjoyed our stay very much. We will definitely return.
Pros:

Breakfast - lovely and catered for everyone. Staff very nice and friendly
Room Service - the staff who delivered our sandwiches to our room were lovely.

Cons:

Room 114 - The room up above had loose floorboards which creaked each time they were walked upon. Also, the heater in the bedroom dripped like a tap sound when heating up and cooling down so ended up switching it off.

2026-10-14 • via Nuitee
S
steven • couple • gb
8
Pros:

Breakfast was great, the coffee machine was a bit frustrating and slow but not a big deal. Bar, restaurant and function room were all very good. Very happy with my stay, would recommend.

2026-10-13 • via Nuitee