The Park Hotel

Hotels
8.8 (2861 reviews)
Rugby Park , Kilmarnock , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Dated rooms
Inconsistent service quality at breakfast

Categories

Cleanliness
8.5
Most reviews commented positively on cleanliness, but there were mentions of dated rooms.
Service
9.2
Staff were described as friendly and helpful in multiple reviews.
Location
9.2
Central location was frequently praised by guests as a major advantage.
Room Quality
8.2
Some rooms were noted as needing refurbishment, but overall comfort was mentioned.
Amenities
8.7
Amenities such as the bar and restaurant were well received, though some were missing in rooms.
Value for Money
9
Guests felt they received good value based on the location and services provided.
Food and Beverage
8.6
Breakfast and restaurant offerings received positive feedback despite a few minor critiques.
Overall Experience
9
Overall very good experience for most guests, highlighted by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Convenient Location & Amenities
The Park Hotel, located next to Kilmarnock F.C Rugby Park stadium, offers free Wi-Fi, free parking, and is close to Kilmarnock Rail Station. Each room features a large en suite bathroom, tea/coffee facilities, and a 37-inch TV.

Dining Options
Indulge in a modern menu of local produce at Blues Restaurant & Bistro or enjoy light meals at the Coffee Shop during your stay at The Park Hotel.

Access to Fitness Facilities
Guests can enjoy full access to The Galleon Centre's facilities, including a gym, swimming pool, steam rooms, sauna, and fitness classes. Passes are available at reception for a rejuvenating experience.

Book your stay at The Park Hotel for a blend of comfort, convenience, and leisure facilities.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

8.8
Based on 2861 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 9
A
Angela Gardiner • solo_traveller • gb
7
Pros:

Bedrooms nice and comfy beds. Enough space to move around in (i'm disabled) and use mobility aids to get around, sometimes an electric wheelchair, sometimes a rollator, which i used this time.
I did have to go back down to the front desk, as i had put in for an accessible room. Room i was given was on the ground floor and near the front of the hotel, where everything was situated. Problem was, it was a shower over a very high bath. I went back and he quickly gave meanother room, on the same floor but a lot further away from everything. This makes a big difference to someone who's mobility disabled, like myself. It was still a shower over a bath but the bath was much lower and had rails etc i could hold onto to get into it, to shower etc. I asked if all rooms were like this and he said the hotel had 1 accessible room with a walk-in shower but it's on the 1st floor and the lift was out of order! That's just crazy!! ALL Accessible rooms in ANY hotel, should be on the ground floor and not have to depend on whether or not a lift is working! So wrong on so many accounts.
There was what looked like a wedding reception in the main restaurant, so it was out of bounds to everyone not involved in it. There was a smaller restaurant in the hotel but by the time i got settled into my room, refreshed and along to this place, all hot food was off the menu, including in the Desserts Section. I had been travelling half the day, from Sauchie in Clackmannanshire, to Kilmarnock and further West, to the hotel, by Public Transport and was really looking forward to a hot meal, after snacking on sandwiches etc all day, so was least pleased to not be able to get into 1 restaurant and only cold food in the other. It wasn't even that late and i didn't know if there was anywhere nearby. We weren't exactly on the main rd or near other places, other than the football ground.
All in all, pretty disappointed in the Park hotel.

Cons:

Please see box above. Put the positives and negatives in the 1 box. Didn't realise above box was for positives only. I'm not repeating myself.

2026-09-18 • via Nuitee
O
Oghu • solo_traveller • gb
8
2026-09-18 • via Nuitee
C
Cheryl • extended_group • gb
10
Great hotel
Pros:

Breakfast was great so was the room

Cons:

nothing

2026-09-16 • via Nuitee
G
Gerry • couple • ca
8
The hotel was clean, reasonably priced, and in a fairly central location.
Pros:

Very helpful front desk staff.

Cons:

I found the beds a little hard.

2026-09-16 • via Nuitee
G
GRAHAM • couple • gb
9
A good base to see the best of the West of Scotland
Pros:

Room was clean as always. Staff polite and helpful. Good location with access to all mai roads

Cons:

Nothing

2026-09-16 • via Nuitee
C
Chris • couple • gb
9
An ideal stopover in a comfortable and relaxing hotel with excellent staff
Pros:

Ideal position on the outskirts of town. Relaxing bar area. Nice restaurant and food. Comfortable room.

Cons:

Only a very small point but would have preferred a room looking out onto football ground and surrounds rather than a small car park at the side.

2026-09-13 • via Nuitee
C
cafcaf • solo_traveller • gb
8
2026-09-11 • via Nuitee
C
carole • solo_traveller • gb
10
Amazing place
Pros:

Amazing hotel have been visiting this hotel for years with my disabled husband and always enjoy the place and kindness of the staff.

Cons:

Nothing

2026-09-10 • via Nuitee
S
Scott • solo_traveller • gb
8
Comfortable, pleasant stay improved by our evening meal
Pros:

Convenient location with onsite EV charging. Excellent menu choices in the restaurant.

Cons:

Some areas are becoming a little tired and breakfast choice didn’t live up to expectations.

2026-09-10 • via Nuitee
L
Laura • couple • gb
10
2026-09-09 • via Nuitee
Y
Yannick • solo_traveller • fr
7
2026-09-08 • via Nuitee
A
Alex • solo_traveller • gb
8
Pros:

The location to where we were going. Staff attentive ,everything you need in hotel .

Cons:

Not that I disliked ,for a hotel that has football stadium ,you don't have the screens to watch the football .it very unusual . Hotel very good no complaints .

2026-09-08 • via Nuitee
J
Janet • couple • gb
6
Ok felt it was a glorified premier inn
Pros:

The meal on Friday night was good
The barman on Saturday night was very helpful
Generally it was good

Cons:

One lady in particular at breakfast was not particularly cheerful
A lot of noise from a wedding, people running up and down corridors and outside late at night
Dirty glasses were left in the room after housekeeping had been in and the bed was barely re made after the previous night

2026-09-07 • via Nuitee
K
Kayleigh • couple • gb
8
Great place to stay
Pros:

Great location, staff were brilliant, bright and inviting reception area

Cons:

The bed wasn’t the most comfy

2026-09-07 • via Nuitee
A
Alduin88 • solo_traveller • it
9
2026-09-07 • via Nuitee
R
Robert • solo_traveller • au
9
Great place to stay
Pros:

The hotel has easy parking, restaurant with great food on site and great staff.
It is fairly modern and well maintained.
Despite being next a rugby pitch, on the night we stayed, it was quiet.

Cons:

No refrigerator in the room.

2026-09-06 • via Nuitee
L
Lesley • couple • gb
9
well worth it
Pros:

the staff were fantastic, facilities were good.

Cons:

our bedroom floorboards creaked from one end of the to the other. Which woke my husband up, when I got up during the night.

2026-09-06 • via Nuitee
L
Lee • couple • gb
10
2026-09-05 • via Nuitee
T
Thomas • solo_traveller • gb
10
Pros:

Great location, free parking and a fantastic breakfast

2026-09-05 • via Nuitee
K
Ken • solo_traveller • gb
9
Pros:

Lovely hotel and breakfasts.

Cons:

Room was very warm.

2026-09-05 • via Nuitee