Hyatt House Irvine/John Wayne Airport

Hotels
Hyatt House
8.9 (597 reviews)
2320 Main Street , Irvine , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained facility
Convenient location
Cons:
Mattress comfort
Lack of better amenities

Categories

Cleanliness
8.99
Overall cleanliness praised in several reviews.
Service
9.46
Consistently highlighted as friendly, professional, and accommodating.
Location
9.5
Convenient for visitors, especially for access to local attractions.
Room Quality
8.45
Generally positive but noted issues with mattress comfort.
Amenities
7.98
While praised, there were mentions of missing facilities like an indoor pool.
Value for Money
8.94
Standard quality for this hotel tier; the price is appropriate for the experience.
Food and Beverage
8.49
Breakfast options mentioned positively, but some improvement suggested.
Overall Experience
9.36
Highly positive sentiment with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:55

Property Description

Luxurious Accommodation with Top-Notch Amenities

Modern Rooms and Fully-Equipped Kitchenettes
Guests can enjoy air-conditioned rooms with free WiFi, a seating area, and a flat-screen TV. Some rooms even feature a convenient kitchenette with a dishwasher and stovetop, ensuring a comfortable stay for all.

Relaxation and Dining Options Galore
From the outdoor swimming pool to the fitness center, guests have ample opportunities to unwind. The hotel's restaurant offers delicious meals, while the on-site bar is perfect for a nightcap. Additionally, the buffet breakfast and barbecue add to the delightful dining experience.

Convenience at Its Best
With free shuttle service, private parking, and a 24-hour front desk, guests' needs are always met promptly. The business area caters to professionals, making it an ideal choice for both leisure and business travelers.

Book your stay at Hyatt House Irvine/John Wayne Airport for a memorable and convenient experience.

Important information:

Please note: Both self-parking and valet parking are available for a charge on site. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Guest Reviews

8.9
Based on 597 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.36
G
Gehan couple us
9
Nice and clean and convenient location
Pros:

Everything

Cons:

Paying money to park the car

2026-08-29 via Nuitee
Z
Ziad family_with_children us
1
Pros:

N/A

Cons:

Dear Booking.com Management

I am writing to formally complain about our extremely disappointing stay at Hyatt House Irvine/John Wayne Airport on August 8, 2026, and to request a full refund due to the unacceptable condition of the room and the lack of response after we reported these problems to the front desk.

My family and I traveled from San Diego to Irvine specifically to spend the night and have a pleasant family stay. We chose Hyatt House Irvine/John Wayne Airport expecting the quality and cleanliness normally associated with the Hyatt brand. Unfortunately, this was literally one of the worst hotel experiences our family has ever had.

Reservation details:

Guest Name: Ziad Abou

Hotel: Hyatt House Irvine/John Wayne Airport

Address: 2320 Main Street, Irvine, CA 92614

Check-in: August 8, 2026 at approximately 3:00 PM

Room Type: 1 King Studio Suite with Sofa Bed and Kitchen

Booking.com Reservation Number: 5415710962

Room Charge: $201.89

Parking: $28.00

Total Paid: $229.89

The condition of the room was unacceptable for a hotel stay at this price:

• The room was not properly clean when we arrived.

• The refrigerator was not working.

• The freezer was full of water and contained an ice cube container that was dirty.

• We had to clean the refrigerator and freezer ourselves simply to be able to use them.

• Even the bed sheets did not appear to be clean, which made us extremely uncomfortable sleeping in the room.

Most importantly, we did not simply leave these problems unreported. We contacted the front desk and informed them about the issues during our stay. Unfortunately, nothing meaningful was done to resolve the situation.

We traveled from San Diego to Irvine with my wife and son specifically expecting to have a comfortable and enjoyable night away from home. Instead, we spent part of our stay dealing with a dirty room and a non-functioning refrigerator/freezer, and we were left feeling that our concerns were not taken seriously.

2026-08-19 via Nuitee
A
Aileen family_with_children us
10
2026-08-19 via Nuitee
H
Hidemi extended_group us
6
2026-08-18 via Nuitee
M
Mercy couple us
10
In general, it was pleasant stay
Pros:

Room is quiet, AC is no noise

Cons:

the breakfast don't have vegetables and end at 9:30 am for weekdays, it will be better end at 10 am

2026-08-16 via Nuitee
L
Lawson couple us
4
Not impressed
Pros:

Not much

Cons:

The room smelled. The breakfast was awful and cold!

2026-08-03 via Nuitee
C
Coastal61884899434 NONE
10
Great hospitality
Pros:

Amazing comfort, equipped kitchen, and delicious breakfast. I had a very nice stay combined with friendly staff. I'll be back.

2026-08-02 via Tripadvisor
D
Destination769902 Business
10
You should stay here.
Pros:

Very clean hotel. Great staff. Nice area.

I had to extend my trip and they accommodated me with everything I needed.

Would recommend staying here.

2026-07-27 via Tripadvisor
R
Raluca family_with_children ro
10
2026-07-25 via Nuitee
A
annlT6801OD Business
8
Good Hyatt Stay
Pros:

The hotel staff and accommodations were as expected. The shuttle was available when I needed it at the airport and the staff was responsive and courteous. The room was clean however I did have to wait 30 minutes after check-in before it was ready. My only complaint is that they did not have safes in the rooms for my valuables. Other than that, I would stay there again.

2026-07-23 via Tripadvisor
V
Valerie couple us
8
2026-07-23 via Nuitee
A
Arvidson solo_traveller us
9
The hotel is pleasant and in an excellent location. The staff was extremely personable. The breakfast was very good.
Pros:

It was clean and updated.

Cons:

The shower had a strange configuration that made opening the faucet odd.

2026-07-13 via Nuitee
S
Stephanie solo_traveller us
8
2026-07-08 via Nuitee
M
Mary rose couple us
10
hotel and amenities are excellent but staff at the front desk needs more training
Pros:

the room was not very spacious but everything we need is there love the extra sofa too and study table
it was clean and does not smell like any other hotel it smells fresh

Cons:

the breakfast needs more variety
especially on the soup and protein
staff at the reception does not seem very knowledgeable yet on the system that we were asked to call our 3rd party booking platform to help us without properly exhausting all efforts on her end
needs to work on customer service skills too

2026-07-06 via Nuitee
F
F3150JHwadec Family
2
Under new ownership. Do not recommend
Pros:

Under new ownership. Room was dirty, lights didn’t work, dirty linens outside room when arrived. Keep in mind housekeeping does light cleaning 2nd day of stay, and a full cleaning on the 5th day, when you are most likely gone. New assistant general manager Cindy Chen did not want to help with issues at all, claimed they were resolved. This used to be a great family stay, not anymore. I wouldn’t recommend.

2026-07-05 via Tripadvisor
R
Rui couple cn
9
Pros:

very kind service

2026-07-03 via Nuitee
A
Andre couple us
5
I’m glad it was only for one night
Pros:

Kitchenette set

Cons:

One TV that had to be rotated between the bedroom and the living room; therefore if someone was in the bedroom watching TV then no one could watch TV in the living room and vice versa
Also the shower head was so close to the wall you couldn’t adjust it to where you wanted the water to go

2026-06-29 via Nuitee
U
UndercoverAngel Solo travel
10
Don't Miss This One
Pros:

Excellent hotel, airport shuttle service was efficient and friendly, good breakfast, I would be happy to stay here again.

2026-06-25 via Tripadvisor
T
troyi250 NONE Henderson, Nevada
10
2nd Stay at Hyatt Houes Irvine/John Wayne for family UCI Graduation
Pros:

Return stay for niece UCI graduation. Check in process went very smoothly. Rooms were large and well appointed. got to use the kitchen ammenities that came in handy. Room was clean and everything in working order. welcomed as a globalist. Hotel location is great- next to many eateries and shopping. close proximty to UCI and Costco for Fuel- Cali fuel is silly expensive. Breakfast was adequate for a hyatt hosue and convenient way to start your day. Would return and recommend to friends and family. Hyatt Regency is less then a block away. might have to try that property too.

2026-06-22 via Tripadvisor
I
Inspire43497487428 Solo travel Seattle, Washington
10
Impressive Hideaway
Pros:

Beyond the front entrance of this hotel is a spacious lobby that accommodates a business center, snack area and lobby seating area before being greeted by the two-member front desk hotel staff.
This is a very clean hotel that provides a wonderfully put-together complimentary full breakfast! They do offer limited lounge type foods including spirits late in the afternoon. Outside is a small pool area and/or quaint seating area to enjoy, to include an indoor gym. They also offer a free shuttle ride to the John Wayne Airport located 10 minutes away.
This hotel is simply perfect for travelers who appreciate the pleasure of relaxation, comfort and peace of mind away from "hustle and bustle" activities.
I would like to commend both Steffany and Hector (Front Desk Representatives) for their genuinely energetic and excellent customer service! The both of you are passionately driven to ensure guest experinces is held to the highest standards - amazing!!!
Hyatt should commend you both greatly for being ambassadors behind their successes!!

2026-06-21 via Tripadvisor