The Old Quay House

Hotels
8.5 (428 reviews)
Griggs Quay Hayle , Hayle , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Bar
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Lovely views
Cons:
Limited food options
Average service interaction
Higher price point than expected

Categories

Cleanliness
8.25
Generally clean rooms were mentioned, but some comments suggest room for improvement.
Service
8.75
Service was decent but lacked personal attention at times.
Location
9.25
Great location with lovely views over the estuary, described positively in multiple reviews.
Room Quality
8.75
Rooms were generally comfortable but with mixed opinions on size and amenities.
Amenities
8.25
Basic amenities available, but some services like breakfast were not directly provided.
Value for Money
8.25
The price was considered high compared to the offered quality in some reviews.
Food and Beverage
7.75
Food options were limited and described as standard pub food, which could be improved.
Overall Experience
8.75
Despite some drawbacks, the overall stay was pleasant with great views and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:03

Property Description

Stunning Waterfront Views

Luxurious Accommodations
Indulge in comfort with flat-screen TVs, coffee machines, and outdoor seating areas in all rooms. Relax in private en-suite facilities with complimentary bathrobes and slippers.

Convenient Location
Explore Cornwall easily with a nearby train station and bus stop. Discover Penzance and Falmouth a short drive away. The Old Quay House offers a serene escape with easy access to nearby attractions.

Book now to experience a tranquil stay at The Old Quay House and immerse yourself in the beauty of Hayle Tidal Estuary Nature Reserve.

Important information:

Please note that both the 'Double or Twin Room with Bathroom' , 'Deluxe double or twin room with sea view and 'Superior Double or Twin Room' require a 24H notice to update bed configuration.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children from 1 year old to 9 years old stay for £35 per person per night when using an existing bed.
    Children from 10 years old to 16 years old stay for £45 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 428 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
B
Bruce solo_traveller gb
5
2026-07-17 via Nuitee
S
Stephen couple gb
8
Pros:

Convenient great views across estuary

Cons:

Bathroom was a bit small

2026-07-14 via Nuitee
J
Jane couple gb
9
Great location, friendly staff and varied menu.
Pros:

Lovely setting and friendly staff.

2026-07-13 via Nuitee
J
Jacqueline couple gb
8
Very comfortable. Great location.
Pros:

Excellent location. Within walking distance from
St Erth station with direct line to St Ives.
Beautiful views.
Wet good bar and garden areas.

2026-07-11 via Nuitee
G
Gareth couple gb
10
2026-07-05 via Nuitee
T
Trevor couple gb
6
2026-07-02 via Nuitee
M
Mark solo_traveller gb
10
2026-06-29 via Nuitee
M
Muriel couple gb
9
2026-06-29 via Nuitee
C
Calvin couple gb
10
We just stumbled up this place and it was really handy for the train station! Could park our car and take the train
Pros:

We had our own little chalet.

2026-06-28 via Nuitee
M
Mavis solo_traveller gb
9
Pros:

I liked the estuary

2026-06-26 via Nuitee
J
JAMES solo_traveller gb
9
Relaxing and ambience.
Pros:

The staff and location.

2026-06-26 via Nuitee
D
Diane couple gb
9
Very comfortable couple of days
Pros:

Our double sea view room or ‘garden lodge’ as it was described, was in a block of 3 overlooking the tidal estuary. It was compact with en-suite compact shower room but very well equipped with tea, coffee, biscuits, coffee machine, fridge with milk and bottled water, bathrobe, iron and ironing board. It was nicely laid out, very clean and extremely comfortable. We had a great sleep! The owners had even provided an RSPB bird book and binoculars which as it is close the RSPB reserve with bird life outside your door you can sit at the bistro table and chairs and see what birds are nearby. There are bigger superior rooms available if you want more space. Our room was absolutely fine for our couple of nights. I noticed that when outside you can hear some road noise and of course the birds but inside the lodge you couldn’t hear anything so was very peaceful. Excellent little information book provided offering extras if needed like grab rails if unsteady and information on door widths etc. Not seen this before so was impressed by the thought put into this. No breakfast provided but Birdies bistro was about 5 mins walk and residents get 10% discount. St Erth railway is close by providing park and ride train to St Ives every half hour. All in all a great couple of nights stay whilst in the area.

Cons:

Nothing.

2026-06-26 via Nuitee
B
Brian couple gb
8
2026-06-23 via Nuitee
J
James solo_traveller gb
8
Pros:

Quiet location. Nice room with a bath. Good restaurant.

Cons:

Sink much too small in tye bathroom.

2026-06-23 via Nuitee
B
Brij Pael solo_traveller gb
10
Lovely Location
Pros:

Everything

Cons:

Nothing To say

2026-06-21 via Nuitee
N
Norman couple gb
7
Good value for money with friendly staff
Pros:

It was an enjoyable stay with nice rooms. Has a good evening meal with them. Sadly they do not provide a breakfast onsite though do offer a 10% discount at a local facility.

Cons:

Great location with good facilities to relax

2026-06-21 via Nuitee
C
Clare solo_traveller gb
8
Pros:

Stunning view of the tidal estuary from our room and shared patio

2026-06-17 via Nuitee
W
Wendy couple gb
8
A good place to stay whilst exploring the area.
Pros:

We really liked the location overlooking the wetlands nature reserve and its centrality as a base to explore. Our room was large and comfortable and we found our stay very relaxing.

Cons:

The food in the restaurant was quite expensive for what it was.

2026-06-17 via Nuitee
K
knott couple gb
6
Disappointing accommodation
Pros:

Very good location

Cons:

Room very cramped. No space for chairs. No breakfast available. Shower needed deep clean.

2026-06-15 via Nuitee
J
Joseph solo_traveller gb
9
Very nice
Pros:

The location is beautiful. My second visit. Room. Was nice

2026-06-09 via Nuitee