The Old Quay House

Hotels
8.5 (448 reviews)
Griggs Quay Hayle , Hayle , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Bar
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Lovely views
Cons:
Limited food options
Average service interaction
Higher price point than expected

Categories

Cleanliness
8.25
Generally clean rooms were mentioned, but some comments suggest room for improvement.
Service
8.75
Service was decent but lacked personal attention at times.
Location
9.25
Great location with lovely views over the estuary, described positively in multiple reviews.
Room Quality
8.75
Rooms were generally comfortable but with mixed opinions on size and amenities.
Amenities
8.25
Basic amenities available, but some services like breakfast were not directly provided.
Value for Money
8.25
The price was considered high compared to the offered quality in some reviews.
Food and Beverage
7.75
Food options were limited and described as standard pub food, which could be improved.
Overall Experience
8.75
Despite some drawbacks, the overall stay was pleasant with great views and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:03

Property Description

Stunning Waterfront Views

Luxurious Accommodations
Indulge in comfort with flat-screen TVs, coffee machines, and outdoor seating areas in all rooms. Relax in private en-suite facilities with complimentary bathrobes and slippers.

Convenient Location
Explore Cornwall easily with a nearby train station and bus stop. Discover Penzance and Falmouth a short drive away. The Old Quay House offers a serene escape with easy access to nearby attractions.

Book now to experience a tranquil stay at The Old Quay House and immerse yourself in the beauty of Hayle Tidal Estuary Nature Reserve.

Important information:

Please note that both the 'Double or Twin Room with Bathroom' , 'Deluxe double or twin room with sea view and 'Superior Double or Twin Room' require a 24H notice to update bed configuration.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NQY

Location

Guest Reviews

8.5
Based on 448 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
W
Wendela • couple • nl
9
Heerlijk
Pros:

Studio op begane grond met eigen ingang. Grote kamer.

Cons:

Locatie goed qua bussen maar niets in de buurt qua winkels. Geen ontbijt in het hotel, maar gelukkig op loopafstand een prima restaurant Birdies.

2026-08-29 • via Nuitee
W
Wendy • solo_traveller • gb
8
2026-08-29 • via Nuitee
K
Kate • solo_traveller • gb
5
Bathroom v small.
Pros:

Position

Cons:

Having to walk up the road to breakfast - but the food there was superior to the hotel.

2026-08-26 • via Nuitee
A
Andrew • couple • gb
6
Pros:

The room was clean

Cons:

The restaurant / bar closing so early every evening

2026-08-26 • via Nuitee
E
Emilia • couple • gb
8
2026-08-23 • via Nuitee
T
Tony • couple • gb
5
Ok, but it didn’t live up to the expectations
Pros:

The bed was very comfortable, however if one you moved the other was very aware as it was spongy mattress. The waitress for dinner was very helpful and the food was ok.
Birdies (not part of the hotel) was lovely for breakfast.

Cons:

We booked a sea room, but no sea arrived. Seems this only happens at very high tides, which we don’t have any during our stay. Also they say to keep the windows shut due to bugs from the marsh. The cabin was VERY small, the basin in the bathroom was so very small and not fit for its purpose, also zero soundproofing (I’ll leave that there).
I booked our room late, so had little choice but £330 for tiny tiny room or shed on a marsh with no breakfast seemed excessive.

2026-08-23 • via Nuitee
S
Sara • family_with_children • gb
9
Pros:

Location! Exceptional and very calm.

Staff - shout out to Leah and Richard for cheering helpfulness and the marvellous woman doubling up as room cleaner and bar staff!

2026-08-22 • via Nuitee
R
Ray • family_with_children • au
9
2026-08-21 • via Nuitee
M
michael • couple • gb
9
2026-08-21 • via Nuitee
C
CLIVE • couple • gb
9
2026-08-20 • via Nuitee
G
Gabriele • solo_traveller • gb
7
2026-08-18 • via Nuitee
J
jim • couple • gb
9
Great couple of days
Pros:

Food was very good staff were very helpfully

2026-08-17 • via Nuitee
W
Wolfgang1130 • solo_traveller • at
9
2026-08-16 • via Nuitee
G
Gilles • family_with_children • fr
9
Pros:

La vue; les oiseaux ; le calme

2026-08-15 • via Nuitee
L
Lij • solo_traveller • ch
10
Pros:

Posizione e tranquillità

2026-08-12 • via Nuitee
B
Bharat • couple • in
10
2026-08-12 • via Nuitee
M
Mark • couple • gb
10
Stayed on after a wedding at carbis bay had everything we needed for a couple of nights
Pros:

Nice room in a location that was needed

Cons:

Nothing

2026-08-09 • via Nuitee
J
Juliane • solo_traveller • de
9
Pros:

Eine wunderschöne Anlage. Das Zimmer war super, parken war ausreichend vorhanden.

Cons:

Leider war kein Frühstück verfügbar, aber im nahegelegenen Restaurant hat man 10% Rabatt mit Vorlage des Zimmerschlüssels bekommen

2026-08-08 • via Nuitee
J
Jeewantha • couple • gb
10
2026-08-05 • via Nuitee
J
Jon • extended_group • gb
8
2026-08-04 • via Nuitee