Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Tasty breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.65
Some reviews mention issues with cleanliness and maintenance, such as the bathroom not being particularly well-kept.
Service
9.61
Positive mentions of helpful and friendly staff throughout multiple reviews.
Location
10
Consistently positive remarks about the hotel's excellent location for exploring the area.
Room Quality
9.1
Generally good feedback, although some noted slight wear and tear in the rooms.
Amenities
9.13
Mixed comments regarding additional amenities such as the jacuzzi and breakfast options.
Value for Money
9.59
Guests felt that the hotel offered good value for its price, despite some minor downsides.
Food and Beverage
9.14
Breakfast was positively reviewed but some found issues with service and options.
Overall Experience
10
Overall a very positive experience as reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:59

Property Description

Luxurious Accommodations
Experience elegance and modernity in every room at Caportigia. Enjoy amenities like air conditioning, a flat-screen TV, and a minibar for your comfort.

Gourmet Dining
Delight your taste buds at our on-site restaurant and start your day with a delicious buffet breakfast featuring a variety of sweet and savoury options.

Convenient Services
Our 24-hour front desk is always available to assist you, and take advantage of our bike hire service to explore the beautiful surroundings of Siracusa.

Book your stay at Caportigia now to indulge in luxury and convenience during your Sicilian getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 577 reviews
Cleanliness: 8.65
Service: 9.61
Location: 10
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 10
A
Arturo • couple • pe
9
Regresaría sin duda.
Pros:

El trato de Valentina de recepción

Cons:

El desayuno un poco limitado. Pero no tanto.

2026-10-10 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Comfortable bed , good linen, good shower,plenty sockets. communication response time impeccable,did not have breakfast but it did look good , great quiet location just across the bridges to Ortigia. staff charming and professional at all times ! Information given to us about the hotel and the suite we had booked was extensive and comprehensive ! A lift which was much appreciated for getting our luggage up and down the stairs.

Cons:

I must have received 5 or 6 invites to accept the hotels valet parking service for €50 per day , i had no intention of using my car during my 2 night stay and a €100 bill seemed a bit extreme, €40 car park fee, €60 for the valet ,mmmm !!! I felt it a bit pushy and trying to taking advantage of guests nervousness about parking near Ortigia! As a first time driver in Sicily, I found the parking,recommended by the hotel, easy to find and within 3 minutes walk , again exactly as I had been informed by the hotel ! My suite was on 2 floors, bedroom upstairs, not what I was expecting, and not ideal,it probably says this on the site , my mistake for not reading the details carefully enough ! The hotel did communicate this to me before my arrival ,but after the free cancellation deal had expired ! I was offered an alternate room which did not have a balcony, but decided to stick with the balcony room , bit of a mistake on my part as it was tiny , anyone with big feet would struggle to stand on it ! These were minor issues but a bit annoying!

2026-10-07 • via Nuitee
A
Alfred • family_with_children • ro
9
Siracusa , o destinatie remarcabila
Pros:

Interioare amenajate remarcabil

Cons:

Zgomote dimineata din activitati hoteliere , pot fi evitate . Spalare mecanizata exterior, vesela bucatarie ...

2026-10-07 • via Nuitee
E
Elena • couple • de
10
Pros:

Lage perfekt, Personal freundlich, Zimmer sauber. Traumhaft

2026-09-19 • via Nuitee
L
leonardo • family_with_children • uy
5
Flojo por lo que pagas
Pros:

Ubicacion

Cons:

El aire acondicionado no funcionaba
El parking no funcionaba
El restaurante no estaba disponible
En el desayuno había productos de pago

2026-09-17 • via Nuitee
C
Chiara • solo_traveller • it
10
Attenzione completa per l’ospite in una struttura elegante ed accogliente in un contesto centrale ma allo stesso tempo t
Pros:

La camera era molto ampia, pulitissima ed arredata con estremo gusto. I prodotti forniti per l’ospiti di alta qualità e varietà. La colazione superlativa e lo staff competente, professionale e molto gentile

Cons:

Assolutamente nulla

2026-09-16 • via Nuitee
M
Masoud • couple • us
8
2026-09-16 • via Nuitee
G
Gianluca • solo_traveller • at
10
2026-09-15 • via Nuitee
M
Marcus • couple • br
10
Ótima opção em Siracusa.
Pros:

Limpeza, organização, localização, staff atencioso, café da manhã muito bom.

Cons:

Nada

2026-09-09 • via Nuitee
J
Jean • couple • ie
7
Nice hotel but a lot of hidden costs
Pros:

Nice hotel,near Ortigia great location

Cons:

Quite expensive and looking to charge for extras at breakfast and use of jacuzzi on roof top which should be included in price given it is quite costly

2026-09-08 • via Nuitee
D
David Shanks • solo_traveller • gb
8
Pros:

Close to Ortigia . Nice well presented rooms.

2026-09-04 • via Nuitee
T
Tatiana • solo_traveller • us
10
It's a great place to stay and to eat.
Pros:

I liked everything. The staff is very welcoming and helpful. The location is great: it's half-way between Ortigia and the archeological site with Greek and Roman theatres. The restaurant is exceptionally good. The best food I've tried in all of Sicily.

Cons:

My room on the 1st floor had windows that didn't have shades to block the street light at night.

2026-09-02 • via Nuitee
C
Claudine • couple • ca
10
Excellent hotel! Bonne localisation, chambre confortable, personnel attentionné
Pros:

Qualité de l’hotel, l’emplacement, le personnel et la nourriture. Lit confortable.

Cons:

Manque d’insonorisation. Air climatisé bruyante.

2026-09-01 • via Nuitee
D
David • couple • ie
10
Look no further, this is the one
Pros:

Perfect location with excellent restaurants nearby. The room was spacious and very comfortable. All the staff were lovely, Valentina especially, who went above and beyond. The type of hotel you look forward to returning to.

Cons:

Nothing

2026-08-26 • via Nuitee
F
Fernando • extended_group • es
3
No volveré porque no tiene categoría de 5 estrellas , más bien de 3
Pros:

Casi nada

Cons:

No tiene parking
Muy escueto en el desayuno
Espacios muy pequeños

2026-08-23 • via Nuitee
R
Romedio • couple • ch
8
Sehr angenehm
Pros:

Ja

Cons:

Der style

2026-08-21 • via Nuitee
A
ALEXANDROS • couple • gr
10
2026-08-16 • via Nuitee
L
Luca • couple • it
10
Struttura eccellente
Pros:

Struttura posizionata a poca distanza da Ortigia la quale si può raggiungere facilmente a piedi. Staff molto cortese e disponibile. Ottima pulizia delle camere. Colazione eccellente.

2026-08-08 • via Nuitee
C
Charles • couple • gb
10
Loved it.
Pros:

The staff were exceptional; polite, friendly, knowledgeable and approachable. The rooms were immaculate and beds comfy. We were even given a free upgrade!! The location was perfect, only a 5 minute walk into Ortigia, and off the main road so it was very quiet at night. It was also only 5/10 minute walk from the train station. 10/10 would happily stay again.

2026-08-06 • via Nuitee
R
Regina • family_with_children • ch
9
2026-08-05 • via Nuitee