Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Tasty breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.65
Some reviews mention issues with cleanliness and maintenance, such as the bathroom not being particularly well-kept.
Service
9.61
Positive mentions of helpful and friendly staff throughout multiple reviews.
Location
10
Consistently positive remarks about the hotel's excellent location for exploring the area.
Room Quality
9.1
Generally good feedback, although some noted slight wear and tear in the rooms.
Amenities
9.13
Mixed comments regarding additional amenities such as the jacuzzi and breakfast options.
Value for Money
9.59
Guests felt that the hotel offered good value for its price, despite some minor downsides.
Food and Beverage
9.14
Breakfast was positively reviewed but some found issues with service and options.
Overall Experience
10
Overall a very positive experience as reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:59

Property Description

Luxurious Accommodations
Experience elegance and modernity in every room at Caportigia. Enjoy amenities like air conditioning, a flat-screen TV, and a minibar for your comfort.

Gourmet Dining
Delight your taste buds at our on-site restaurant and start your day with a delicious buffet breakfast featuring a variety of sweet and savoury options.

Convenient Services
Our 24-hour front desk is always available to assist you, and take advantage of our bike hire service to explore the beautiful surroundings of Siracusa.

Book your stay at Caportigia now to indulge in luxury and convenience during your Sicilian getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 577 reviews
Cleanliness: 8.65
Service: 9.61
Location: 10
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 10
D
David • couple • ie
10
Look no further, this is the one
Pros:

Perfect location with excellent restaurants nearby. The room was spacious and very comfortable. All the staff were lovely, Valentina especially, who went above and beyond. The type of hotel you look forward to returning to.

Cons:

Nothing

2026-08-26 • via Nuitee
F
Fernando • extended_group • es
3
No volveré porque no tiene categoría de 5 estrellas , más bien de 3
Pros:

Casi nada

Cons:

No tiene parking
Muy escueto en el desayuno
Espacios muy pequeños

2026-08-23 • via Nuitee
R
Romedio • couple • ch
8
Sehr angenehm
Pros:

Ja

Cons:

Der style

2026-08-21 • via Nuitee
A
ALEXANDROS • couple • gr
10
2026-08-16 • via Nuitee
L
Luca • couple • it
10
Struttura eccellente
Pros:

Struttura posizionata a poca distanza da Ortigia la quale si può raggiungere facilmente a piedi. Staff molto cortese e disponibile. Ottima pulizia delle camere. Colazione eccellente.

2026-08-08 • via Nuitee
C
Charles • couple • gb
10
Loved it.
Pros:

The staff were exceptional; polite, friendly, knowledgeable and approachable. The rooms were immaculate and beds comfy. We were even given a free upgrade!! The location was perfect, only a 5 minute walk into Ortigia, and off the main road so it was very quiet at night. It was also only 5/10 minute walk from the train station. 10/10 would happily stay again.

2026-08-06 • via Nuitee
R
Regina • family_with_children • ch
9
2026-08-05 • via Nuitee
S
Sanziana • solo_traveller • it
7
While the staff is very nice and helpful, the hotel shows some signs of aging.
Pros:

Hotel is situated a quick walk from Ortigia Island where most of the restaurants and bars are at.

Cons:

The initial room I received had all frosted windows making it impossible to see outside (room was facing an inner courtyard), this was not something that was specified in the description of the room. The reception staff was very kind and helped me switch to another room that had regular windows - still overlooking an inner courtyard.
The rooms showed visible signs of wear an tear - like paint bubbling up from condensation in the bathroom and some of the fixtures had rust stains.

2026-08-04 • via Nuitee
Y
yanhua • family_with_children • cn
9
Pros:

本次住宿的费用没有包含早餐，需要再花费20欧元，但早餐种类非常丰富，味道可口。
酒店所在位置周围设施丰富，有超市、药妆店以及非常丰富的餐厅选择。从酒店步行到岛上也是一个不错的适当运动的距离。

2026-08-03 • via Nuitee
I
Ivan • couple • hr
6
2026-08-02 • via Nuitee
A
alessandro • couple • it
10
2026-07-25 • via Nuitee
D
Dagmara • couple • pl
10
2026-07-23 • via Nuitee
I
Izabela • solo_traveller • pl
8
Rewelacyjna kawa
Pros:

Śniadania rewelacyjne. Przepyszna kawa. Lokalizacja bardzo dobra.

Cons:

Pokój mały i ciasny wręcz klaustrofobiczny. Pokój jest tak usytuowany, że cały czas słychać głośne hałasy z restauracji hotelowej. Walenie talerzami do drugiej w nocy.

2026-07-19 • via Nuitee
M
Michele • couple • it
9
2026-07-16 • via Nuitee
M
Mandy • couple • gb
10
Perfect stopover to see Siracusa
Pros:

Great position lovely spacious room and the staff were so helpful

Cons:

Don’t like the fact we had to pay for sunbed towels and the use of jacuzzi

2026-07-10 • via Nuitee
J
JACKY • solo_traveller • fr
8
Pros:

Acceuil très professionnel. Nous devions partir tôt et nous avons eu un petit déjeuner à emporter. Très bien.

Cons:

Rien

2026-07-09 • via Nuitee
S
Sandro • family_with_children • hr
8
2026-07-05 • via Nuitee
C
Christopher • couple • gb
9
Lovely hotel with excellent staff and food.
Pros:

Convenient for Railway Station, town and attractions. Very good breakfast and excellent staff.

Cons:

Some issue with the plumbing making noises during the night.

2026-07-05 • via Nuitee
P
Paulina • solo_traveller • pl
10
2026-07-04 • via Nuitee
S
Shuba • extended_group • us
1
TERRIBLE!
Cons:

One of the worst hotels in Siracusa/Ortigia. The room was warm. The temperature was at 16. By that logic, the room should have been cold. But it wasn't. My room was on the first floor, and my friend's was on the second floor. Her room was quite cold and lived up to the temperature control. Mine wasn't, and despite complaining 3 or 4 times, the staff was steadfast in blaming it on the fact that it was hot outside and that the room was facing in a way that the temperature was alright. I had to borrow a fan from the reception. I stayed for 3 nights and it was miserable. MARIO, the supervisor, would not listen to or take feedback and became quite combative. He was unwilling to listen to the fact that my room had not cooled down as much as it should have, compared to my friend's room on the 2nd floor. Neither was he willing to give me his manager's name with an email or phone to report to. He gave me a discount for a late check-out, which was inconsequential.

2026-07-04 • via Nuitee