Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good service
Great location
Tasty breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.65
Some reviews mention issues with cleanliness and maintenance, such as the bathroom not being particularly well-kept.
Service
9.61
Positive mentions of helpful and friendly staff throughout multiple reviews.
Location
10
Consistently positive remarks about the hotel's excellent location for exploring the area.
Room Quality
9.1
Generally good feedback, although some noted slight wear and tear in the rooms.
Amenities
9.13
Mixed comments regarding additional amenities such as the jacuzzi and breakfast options.
Value for Money
9.59
Guests felt that the hotel offered good value for its price, despite some minor downsides.
Food and Beverage
9.14
Breakfast was positively reviewed but some found issues with service and options.
Overall Experience
10
Overall a very positive experience as reflected in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:59

Property Description

Luxurious Accommodations
Experience elegance and modernity in every room at Caportigia. Enjoy amenities like air conditioning, a flat-screen TV, and a minibar for your comfort.

Gourmet Dining
Delight your taste buds at our on-site restaurant and start your day with a delicious buffet breakfast featuring a variety of sweet and savoury options.

Convenient Services
Our 24-hour front desk is always available to assist you, and take advantage of our bike hire service to explore the beautiful surroundings of Siracusa.

Book your stay at Caportigia now to indulge in luxury and convenience during your Sicilian getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 554 reviews
Cleanliness: 8.65
Service: 9.61
Location: 10
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 10
P
Paulina • solo_traveller • pl
10
2026-07-04 • via Nuitee
S
Shuba • extended_group • us
1
TERRIBLE!
Cons:

One of the worst hotels in Siracusa/Ortigia. The room was warm. The temperature was at 16. By that logic, the room should have been cold. But it wasn't. My room was on the first floor, and my friend's was on the second floor. Her room was quite cold and lived up to the temperature control. Mine wasn't, and despite complaining 3 or 4 times, the staff was steadfast in blaming it on the fact that it was hot outside and that the room was facing in a way that the temperature was alright. I had to borrow a fan from the reception. I stayed for 3 nights and it was miserable. MARIO, the supervisor, would not listen to or take feedback and became quite combative. He was unwilling to listen to the fact that my room had not cooled down as much as it should have, compared to my friend's room on the 2nd floor. Neither was he willing to give me his manager's name with an email or phone to report to. He gave me a discount for a late check-out, which was inconsequential.

2026-07-04 • via Nuitee
A
Anastasya • couple • il
10
Остановились всего на одну ночь, но с удовольствием остались бы дольше. Очень чистые и уютные комнаты, вежливый персонал
Pros:

Уютный отель, недалеко от старого города на острове. Чисто, общественная парковка в минах пяти ходьбы

Cons:

Нет

2026-06-29 • via Nuitee
M
Michael • couple • nz
9
Top hotel experience in Siracusa.
Pros:

Property is well located for access to Ortega and walking distance to bus and train stations. Many restaurant options nearby.
Front desk staff were chatty and very helpful. The man who runs the breakfast does a particularly good job. He is very professional and always happy to make an extra coffees and fill up our water bottles. High-quality breakfast with lots of variation which changed each day.
In room facilities were good. Room serviced twice a day.

Cons:

Temperatures are very high at the moment, air-conditioning fairly good.

2026-06-28 • via Nuitee
D
debsi • Couples • Modi'in-Maccabim-Re'ut, Central District
10
Fabulous boutique hotel in great location.
Pros:

Fabulous hotel in a terrific location in Siracusa. It’s a short walk to Ortigia (Umberto bridge) and to the bus and train station. Kudos to Melania and Valentina who provided excellent and professional service and made our stay extra delightful. The breakfast is terrific with a large selection of everything and the best Sicilian pastries. Daniel also provided excellent service throughout our stay. We were glad to find free parking right outside the hotel which is also located right across the street from a park.

2026-06-23 • via Tripadvisor
L
Levani • couple • ua
6
Pros:

Местоположение

Cons:

Грязный номер, туалет не был почищен

2026-06-22 • via Nuitee
F
Fariba • couple • us
10
2026-06-22 • via Nuitee
B
bilge • couple • tr
9
Value hotel
Pros:

Fiyat performansı ve konumu çok iyi

Cons:

Odalar bşraz küçük

2026-06-21 • via Nuitee
D
DCM • solo_traveller • be
8
Pros:

Séjour très agréable, cadre franchement sympathique.

2026-06-17 • via Nuitee
D
Debbie • couple • il
9
2026-06-16 • via Nuitee
F
federica • couple • it
8
2026-06-16 • via Nuitee
L
Lucie • solo_traveller • ch
8
Pros:

L'emplacement de l'hôtel. La gentillesse du personnel.

Cons:

Pour trouver une place de parc. Climatisation un peu bruyante

2026-06-14 • via Nuitee
I
Isabella • solo_traveller • it
7
Pros:

Zona tranquila, parcheggio pubblico davanti all'hotel. Posizione molto comoda per visitare Ortigia

Cons:

Camera molto angusta con affaccio su un piccolo cortile interno

2026-06-14 • via Nuitee
F
Frank • couple • de
10
2026-06-12 • via Nuitee
M
Maria Jose • couple • uy
10
Lo máximo!
Pros:

Todo estuvo excelente, conseguimos parking en la calle frente al hotel, nos hicieron un upgrade y la atención fue muy amable

2026-06-11 • via Nuitee
K
karen • couple • us
9
Great place to stay close to Caportigia
Pros:

Excellent breakfast, Large modern room.

2026-06-11 • via Nuitee
M
Muschialli • couple • gb
9
very nice place and would recommend
Pros:

Very well presented and positioned hotel about 5 minutes walk from the island. Easy walking distance and a good location to dip in and out of the main area, Hotel has nice restaurant but we didnt dine there as we wanted to have experience of trying different places.

Cons:

No parking but only a short walk from car parks 10-15 minutes. No negative things at all, staff were very helpful and friendly, room was a really good size and as mentioned a great location close to the market and the bay

2026-06-10 • via Nuitee
L
Laurence • couple • ca
9
Pros:

Good location. Great staff. Very helpful and accommodating. Clean room with good amenities.

2026-06-10 • via Nuitee
C
cesar • couple • br
9
Hotel confortável, recomendo
Pros:

Conforto e limpeza

Cons:

Quarto com pouca vista da rua e funcionaria do café muito grossa

2026-06-09 • via Nuitee
R
Riccardo • couple • it
9
2026-06-07 • via Nuitee