Pets allowed

Facilities

Elevator
Fitness facilities
Snorkeling nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Wedding services
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful and relaxing property
Wonderful food and beverage
Cons:
Extension works potentially disruptive but not majorly negative

Categories

Cleanliness
9.26
Not explicitly mentioned, assumed high standard for hotel.
Service
10
Staff were very friendly and attentive, excellent service noted.
Location
9.73
Ideal location for exploring the slopes of Etna.
Room Quality
9.77
Beautiful grounds and rooms mentioned positively.
Amenities
9.22
Wonderful dinner restaurant and relaxing facilities noted.
Value for Money
9.25
High overall quality perceived, justifying the cost.
Food and Beverage
9.71
Excellence of breakfast and dinner restaurant emphasized.
Overall Experience
9.86
Very lovely stay overall, great honeymoon experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:33

Property Description

Luxurious Amenities
Indulge in massages, body treatments, and facials at the spa. Enjoy the outdoor pool, fitness center, and complimentary Wi-Fi.

Gourmet Dining
Savor regional cuisine at La Cucina di DonnaCarmela with a bar/lounge. Room service and a poolside bar are also available for your convenience.

Convenient Services
Benefit from a business center, concierge, and wedding services. With a 24-hour front desk, dry cleaning, and free parking, your stay is hassle-free.

Begin your serene retreat at Donna Carmela, where luxury meets comfort and convenience. Book now for an unforgettable experience.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

9.6
Based on 53 reviews
Cleanliness: 9.26
Service: 10
Location: 9.73
Room Quality: 9.77
Amenities: 9.22
Value for Money: 9.25
Food and Beverage: 9.71
Overall Experience: 9.86
W
William
10
Pros:

Very nice property with great food and service. The gardens are beautiful and the location is very convenient to visit Etna and Taormina.

2025-09-24 via Nuitee
N
Nicole friends
10
Pros:

Excellent property. Very relaxing, beautiful grounds and rooms. Dinner restaurant was wonderful.

2025-08-31 via Nuitee
F
Florian partner
10
Pros:

Wunderschöne Unterkunft mit hervorragendem Personal. Die Anlage war top gepflegt und besonders hervorzuheben ist das exzellente Frühstück

2025-08-12 via Nuitee
S
Samuel
10
Honeymoon Stay
Pros:

We visited Donna Carmela for our honeymoon. The staff were very friendly and attentive! The resort was beautiful and relaxing. Nearby locations easy to access and visit for day trips.
Very lovely stay overall.

2025-08-09 via Nuitee
V
Vincent
10
Au pied de l'Etna
Pros:

Bel hôtel, cependant les travaux d'extensions ont failli gâter notre séjour.
Situation idéale pour aller explorer les pentes de l'Etna.

2025-08-08 via Nuitee
K
Kathleen
10
Pros:


Unique resort property in the countryside. Peaceful, beautiful, elegant, but relaxed. Highly recommend.

2025-06-01 via Nuitee
C
Celia
10
Pros:

Beautiful property. Rooms. Breakfast was amazing. The dinner was a little too fine dining for us and it’s a remote hotel so sort of the only option. Wish the pool was heated.

2025-04-04 via Nuitee
E
Elizabeth
10
Pros:

The staff were lovely and the room was very nice; we loved the heated floors in the bathroom and the towels and linen were excellent. It maybe a bit of a stretch to call this a resort when the pool is not heated (and therefore not useable in February). The breakfast was exceptional.

2025-02-27 via Nuitee
E
Elena
10
Amazing
Pros:

Staff is amazing, you feel everyone is happy to be there. Welcome drinks were amazing and check in well thought through with no standing and waiting; room is great; very eco friendly hotel , amazing views on volcano or sea; lemon trees everywhere; restaurant food and service impeccable ; the only thing we would say is breakfast needs a bit more variety like fruit, veg, potatoes, sausages, oranges, olives etc; plenty of fresh cakes which are delicious

2024-12-23 via Nuitee
V
Vicky friends
10
Pros:

amazing resort and top tier services

2024-12-12 via Nuitee
P
paul
10
Pros:

Great place

2024-11-06 via Nuitee
N
Nicholas partner
10
Pros:

The property is incredible and the staff are welcoming and helpful. Couldn’t recommend more strongly. A beautiful retreat in Sicily.

2024-10-15 via Nuitee
J
James family
10
Pros:

This is a hidden gem of a hotel. The hotel itself is lovely and our bungalow had 2 distinct bedrooms as advertised (not always the case with hotels), a lounge and outside seating area and dining table. As it was at the other end of the complex through the impressive plant nursery, we were provided with our own golf buggy to travel around the hotel grounds, which was an added bonus. The accommodation had its own private plunge pool to complement the hotel pool and the staff were amazingly helpful and friendly. Unfortunately, we didn't get a chance to try the fantastic looking menu at the hotel restaurant, as it too nice for young children but we did have lunch at the pool bar and utilised the room service menu, all of which were great. Breakfast is extensive and served in a beautiful garden. We would have loved to have longer at the hotel. Great views of Etna and there is plenty to see and do in the surrounding area. Located conveniently just 40 mins from Catania airport, we would definitely go back. A real find.

2024-08-19 via Nuitee
J
Joyce family
10
Pros:

The staff at Donna Carmela catered to our every need. The breakfast was amazing with lots to choose from. We had a delicious dinner outside among the gardens. The trees with little sparkling lights and soft music playing in the background make it very special. The rooms were large and very comfortable with all amenities you may need. I would definitely recommend it.

2024-06-21 via Nuitee
W
William
10
Great boutique hotel with fantastic restaurant
Pros:

We stayed for four nights and were very sorry to leave. Room was large, comfortable and spotlessly clean and the standard of housekeeping throughout was excellent. Service everywhere is friendly and efficient, and pool deck is great place to soak up the sun and admire the views of Etna and the sea. Dinners were fantastic, real problem in choosing between so many lovely dishes and great Sicilian wines.

2024-06-19 via Nuitee
J
Jo Ann family
10
Pros:

Donna Carmela was hard to leave. Beautiful
And enchanting hotel with a warm personable staff. Comfortable rooms with beautiful furniture. Lovely pool and breakfast area. And a very delicious buffet table. The restaurant exceeded our expectations.
Must return soon.

2024-06-16 via Nuitee
K
Katharina family_with_children
10
Pros:

We had a great stay at the Donna Carmela Resort. It's a beautiful property full with plenty of space and wonderful greenery. We were upgraded to a 2-floor room which allowed for space with our child. The pool is also wonderful and was very quiet while we were there. Breakfast was amazing, there is a huge table of Sicilian sweet treats to choose from, plus a small continental buffet and plenty of a la carte options. The resort is well-located between Catania and Taormina but the area itself around the hotel doesn't have much to offer, one really needs a car to get around.

2024-05-29 via Nuitee
J
Jasmina
10
Pros:

Beautiful place to stay, green surroundings, very appealing architecture, very friendly staff and great restaurant. Great location to visit Etna, Taormina and Syrakus while staying in this oasis.

2024-03-25 via Nuitee
D
dominiek partner
10
Pros:

mooie ligging

2024-03-23 via Nuitee
K
Katja
10
Pros:

Wunderschön!

2023-11-04 via Nuitee