Stadshotel Heerlen

Hotels
7.9 (1589 reviews)
Geleenstraat 1 , Heerlen , nl

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noise disturbances
Lift availability issues
Amenities not functioning properly

Categories

Cleanliness
7.43
Some reviews mention cleanliness positively, but noise and disruptions affected overall experience.
Service
8.4
Staff were described as helpful and friendly.
Location
8.44
Location is praised for being close to the center and transportation.
Room Quality
7.39
Mixed sentiments: some comfort mentioned, with concerns about amenities failing.
Amenities
7.92
Amenities like breakfast and the restaurant were well received.
Value for Money
7.38
Concerns about noise and disruptions affect perceived value.
Food and Beverage
8.43
Breakfast and dining experiences in the restaurant were positively reviewed.
Overall Experience
7.8
Overall experience marred by noise, but positives remain in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:05

Property Description

Luxurious Accommodation
Experience modern and comfortable rooms at Stadshotel Heerlen, all equipped with free Wi-Fi and flat-screen TVs. The sleek bathrooms with showers add a touch of luxury to your stay.

Convenient Location
Perfectly situated on Pancratius Square, our hotel offers easy access to the train station, allowing you to explore nearby cities like Aachen, Maastricht, and Valkenburg within minutes. Immerse yourself in the rich culture of Heerlen with Glass Palace and St. Pancratius Church just steps away.

Easy Accessibility
With the train station a short 5-minute walk from the hotel, traveling to your desired destinations is a breeze. Book your stay at Stadshotel Heerlen for a seamless blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1589 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 7.8
M
M • solo_traveller • nl
6
Voor mij niet ideaal......ik zoek verder in Heerlen centrum
Pros:

locatie was prima, interieur was mooi alhoewel alle vaak zwarte muren ook wel donkerte brachten

Cons:

lang gezocht naar entree omdat omliggende restaurant dicht was >zag het er verlaten uit.
En ik kon ook niks eten.

Receptie reageerde net als eerder online kribbig omdat ik paar keer ontbijt bij besteld had.
Dit deed ik omdat ik geen bevestiging terugzag online en omdat ik datum had gewijzigd.

Mijn 1p kamer was klein, hoekig dus onpraktisch. Er kon een raam open maar die kwam uit op
een gang, dus geen verfrissing.

2026-06-20 • via Nuitee
R
Raul Florin • solo_traveller • ro
10
2026-06-20 • via Nuitee
P
Posselt • solo_traveller • ch
8
Pros:

Buchung konnte problemlos storniert werden. Sehr freundliches Personal. Danke nochmals.

2026-06-19 • via Nuitee
L
Loubna • solo_traveller • nl
8
2026-06-19 • via Nuitee
M
Marco • solo_traveller • nl
9
2026-06-19 • via Nuitee
P
Peter • solo_traveller • de
10
2026-06-18 • via Nuitee
J
josephine • couple • nz
8
Pros:

Cozy and friendly with a great restaurant downstairs!

Cons:

No fridge in room….

2026-06-17 • via Nuitee
D
de Zwart • solo_traveller • nl
8
2026-06-16 • via Nuitee
S
Saleh • solo_traveller • nl
7
2026-06-15 • via Nuitee
E
Elly • extended_group • nl
8
Goed en fijn hotel
Pros:

Goed ontbijt en een sfeervolle kamers en restaurant en terras

2026-06-14 • via Nuitee
P
Patrick • extended_group • be
8
Uitstekend
Pros:

Uitstekende ligging in het centrum. Lekker uitgebreid ontbijtbuffet.

Cons:

Er viel niets tegen maar er was wel geen kast in de kamer om kledij e.d. te leggen.

2026-06-13 • via Nuitee
E
Elisabeth • family_with_children • nl
10
2026-06-12 • via Nuitee
J
joke • extended_group • nl
10
Pros:

Het was letterlijk een lastminute Booking.
We werden hartelijk ontvangen een paar minuten voor sluitingstijd receptie. De receptioniste wees ons de weg naar onze kamer. Top?

2026-06-11 • via Nuitee
A
Aitzol • extended_group • fr
4
Cons:

La habitación tenía un calor insoportable debido a que la calefacción estaba encendida constantemente. Al ver la situación, nos cambiaron la habitación y entonces el problema se resolvió.
Por otro lado, al llegar a la noche, no teníamos el código de acceso, al no haberse enviado nada por email. Por lo tanto, tuvimos que llamar por teléfono para poder entrar en el hotel.

2026-06-10 • via Nuitee
P
Peter • couple • de
7
Ideal für Kurzaufenthalt.
Pros:

Sehr zentrale Lage.

Cons:

Zimmer sind insgesamt etwas klein. Kein Schrank.

2026-06-07 • via Nuitee
M
MarieLouise • solo_traveller • nl
9
2026-06-06 • via Nuitee
J
Jorian Dijkhuizen • extended_group • nl
5
Afrader, vooral als het warm buiten is.
Pros:

De kamer is opzich best wel mooi, voor de rest weinig.

Cons:

Geen airco (ondanks dat dit er wel staat, dit zit er niet)

WC was niet doorgespoeld bij binnenkomst.

Badkamer is heel erg simpel en niet echt hygienisch.

2026-06-04 • via Nuitee
A
Aleksei Mikhailenko • solo_traveller • ru
9
2026-06-04 • via Nuitee
B
b.p.j. • couple • nl
7
Prima
Pros:

Ontbijt zoals altijd prima. Logeren hier vaker

Cons:

Kamers was erg warm prima

2026-06-01 • via Nuitee
M
Marco • solo_traveller • nl
8
2026-05-31 • via Nuitee