Hotel Exelsior

Hotels
Independent
8.8 (58 reviews)
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006 , San José de Cúcuta , CO

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Free self parking
Free full breakfast
See all facilities

Review Highlights

Pros:
Nice place in the middle of town
Buena atención del personal
Excelente ubicación

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
Buena atención del personal.
Location
9.2
Excelente ubicación.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
Standard quality for this hotel tier.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.66
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Experience the perfect blend of comfort and convenience at Hotel Exelsior, where every stay is a memorable one in the heart of San José de Cúcuta.

Dining Delights
Satisfy your culinary cravings at Ramsis, our exquisite restaurant featuring international cuisine, or enjoy the convenience of room service during select hours. Start your day right with a complimentary full breakfast served daily, ensuring you fuel up for your adventures.

Comfort and Connectivity
Our 25 modern guest rooms are equipped with LCD televisions and complimentary Wi-Fi, keeping you connected and entertained throughout your stay. Enjoy the convenience of free local calls and daily housekeeping to make your experience as effortless as possible.

Prime Location
Nestled within walking distance of San Jose Cathedral and Colon Park, Hotel Exelsior is the ideal base to explore cultural attractions, shopping, and local landmarks. Free self-parking makes it easy for you to navigate the area.

Book your unforgettable stay at Hotel Exelsior today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 58 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
M
Maribel solo_traveller us
8
2026-06-14 via Nuitee
G
Gandica solo_traveller ve
7
Pros:

La ubicacion y atención del personal

Cons:

El baño, las instalaciones eran incómodas y estaban cuarteadas las paredes

2026-06-10 via Nuitee
J
José Lugo solo_traveller ve
9
2026-05-29 via Nuitee
Y
yarleni solo_traveller us
9
Excelente ubicación
Pros:

Su ubicación y el trato amable y acertivo de sus empleados

2026-05-27 via Nuitee
C
caceres solo_traveller ve
9
2026-05-17 via Nuitee
M
Miguel solo_traveller cl
10
Pros:

La atención desde la llegada hasta la salida del hotel.

Cons:

Todo ok

2026-05-14 via Nuitee
R
Raúl solo_traveller ve
10
Ubicación
Pros:

Excelente ubicación a pocas cuadras del Ventura y de la Plaza Santander

2026-05-14 via Nuitee
G
GERARDO solo_traveller ve
7
Cons:

La comida no cumple con las expectativas

2026-05-11 via Nuitee
K
Karem solo_traveller ec
10
2026-05-10 via Nuitee
J
Jose solo_traveller ve
8
Pros:

El personal es muy amable y atento.
El desayuno es bueno y variado.
La ubicación del hotel.

Cons:

La regadera del baño no tenía opción de agua caliente.

2026-05-08 via Nuitee
A
Acosta Diaz couple co
9
Buen hotel calidad- precio
Pros:

La habitación era limpia y la cama me parecía cómoda. El desayuno muy bueno.

2026-05-04 via Nuitee
A
Ana solo_traveller ve
10
Pros:

Todo excelente

2026-05-04 via Nuitee
L
landaeta solo_traveller co
8
2026-05-02 via Nuitee
H
Helibe solo_traveller pa
10
2026-05-02 via Nuitee
E
Ernesto solo_traveller ve
10
Pros:

Todo bien

Cons:

Nada

2026-04-30 via Nuitee
O
Oscar solo_traveller ve
10
Pros:

Genial

Cons:

No alcance a isar el desayuno

2026-04-29 via Nuitee
J
Juan David solo_traveller co
10
2026-04-28 via Nuitee
H
Hernandez solo_traveller ve
9
2026-04-26 via Nuitee
L
Luigi solo_traveller aw
10
2026-04-20 via Nuitee
E
Ernesto solo_traveller ve
10
Pros:

Todo bi3n

Cons:

Nada

2026-04-16 via Nuitee