Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly and helpful staff
Comfortable rooms
Good breakfast
Cons:
High cost for short stays
Service can be slow at times

Categories

Cleanliness
9.43
Spacious rooms, really clean having all the amenities.
Service
9.9
Friendly helpful staff and accommodating service.
Location
9.94
Convenient for the airport and good location for transit.
Room Quality
9.39
Comfortable and spacious with good amenities.
Amenities
9.42
Well equipped hotel with many facilities.
Value for Money
8.38
Considered somewhat high for short stays.
Food and Beverage
8.93
Excellent breakfast options available.
Overall Experience
9.8
Overall a great hotel experience during transit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Amenities
The Crowne Plaza Nairobi Airport boasts a spa centre, sauna, and fitness centre for ultimate relaxation. Guests can unwind by the year-round outdoor pool or enjoy a meal at the on-site restaurant.

Modern Comforts
Each room is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests are pampered with plush bathrobes and slippers for a truly comfortable stay.

Convenient Location
Located at Jomo Kenyatta International Airport, this hotel offers free airport shuttle services. With nearby attractions like Nextgen Shopping Mall and Capital Centre, the Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Nairobi Airport for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NBO

Location

Guest Reviews

9.4
Based on 3141 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.8
S
Spencer • couple • gb
10
Great location, great staff and a friendly vibe
Pros:

Friendly staff, cleanliness and a good vibe

Cons:

Nothing springs to mind

2026-10-17 • via Nuitee
H
Hayley • couple • gb
10
A perfect place to spend our last night in Nairobi before heading home.
Pros:

The service was amazing. Food was delicious. Rooftop bar was lovely although busy. Close to the airport. Rooms were very clean and well equipped.

2026-10-17 • via Nuitee
A
Annemieke • couple • nl
9
Prima verblijf
Pros:

Lokatie is perfect, vlak bij vliegveld. Perfect om te verblijven tijdens een lange overstap. De gratis shuttledienst is ook erg fijn

Cons:

Niks

2026-10-17 • via Nuitee
B
Britta • extended_group • de
9
Perfektes Hotel für einen frühen Flug
Pros:

Nähe zum Flughafen

Cons:

Da gab es nichts

2026-10-16 • via Nuitee
M
Mark • extended_group • ca
9
2026-10-16 • via Nuitee
O
oreoluwa • family_with_children • gb
9
2026-10-15 • via Nuitee
R
Rouan • couple • za
9
2026-10-15 • via Nuitee
M
Mark • solo_traveller • mt
8
2026-10-13 • via Nuitee
S
Sharon • extended_group • us
10
Would stay again. Perfect for early flights out.
Pros:

Was great. Had early flight out next morning, shuttle every hour and ten minutes from Nairobi Airport.

2026-10-13 • via Nuitee
E
Evelyn • couple • gb
10
A very secure hotel
Pros:

This was an excellent choice for a first night stay in Nairobi after arriving on a flight in the evening. I was very pleased that the shuttle bus was there waiting for us upon arrival and they even had our names on a clipboard where they checked off our names. We rode in the shuttle bus with several other arrivals and security was very tight when we arrived at the hotel. There was a gated entrance to the hotel. The security guard came out, talked to the driver and went around the entire vehicle inspecting it and even looked inside the van to make sure that it was safe to let their shuttle van into the property. Once inside the property, we had to use the key card to go to our floor and then use the key card again to enter the hallway leading towards our room. I can't remember the last time I saw this much security. I felt very safe there.

All the staff was very pleasant and professional and I greatly appreciated the late check-out they granted me.

I was very impressed with the hotel and would definitely stay there again if I were to fly through Nairobi.

Cons:

Can't think of anything.

2026-10-13 • via Nuitee
B
Belinda • solo_traveller • au
9
Short but sweet stay. Accommodating & functional for pre & post flight travel
Pros:

Proximity to airport, with good security.

2026-10-12 • via Nuitee
S
Saminah • couple • fr
9
2026-10-12 • via Nuitee
T
Thomas • solo_traveller • gb
10
2026-10-11 • via Nuitee
T
Terrence • solo_traveller • us
8
2026-10-09 • via Nuitee
B
Bernd • solo_traveller • de
10
Werde wieder kommen.
Pros:

Nähe zum Flughafen mit dem Shuttle Service. Gutes Restaurant und WLAN. Top Beratung bei der Buchung von Besuchen des Nationalpark.

Cons:

Mehrmals am Nachmittag klingelt der Service und fragt ob man zufrieden ist oder etwas braucht. Das nervt halt.

2026-10-09 • via Nuitee
A
Anna • solo_traveller • gb
10
2026-10-08 • via Nuitee
M
Mordecai • couple • zm
9
Pros:

The warm welcoming form the staff

Cons:

Non

2026-10-07 • via Nuitee
S
Sergio • extended_group • it
10
2026-09-19 • via Nuitee
K
Kiki • family_with_children • nz
9
I’ll be back
Pros:

Shuttle. Customer service was excellent. Best coffee in Kenya, shuttle bus very handy

Cons:

N/a

2026-09-19 • via Nuitee
S
Steven • couple • us
10
A delightful, restful stay after a long flight from London to Nairobi.
Pros:

Each and every employee greeted us with a smile and eagerness to make our stay excellent!

Cons:

I wish we could have had more time at this Crowne Plaza!

2026-09-19 • via Nuitee