George Hotel

Hotels
Independent
5.6 (2306 reviews)
1 North Street, Bishop's Stortford, England, CM23 2LD , Bishop's Stortford , GB

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Snack bar/deli

Review Highlights

Pros:
Location
Friendly Staff
Value for Money
Cons:
Cleanliness Issues
Outdated Facilities
No Reception Desk

Categories

Cleanliness
4.49
Cleanliness could be better, especially the bathrooms. Some complaints about dark dirty carpets.
Service
6.97
Staff were overall helpful and friendly. Some issues with reception services.
Location
8.01
Great location in the centre of town, convenient for access to attractions.
Room Quality
4.95
Rooms described as basic and in need of refurbishment, though some found them clean.
Amenities
4.98
Basic amenities provided, some complaints about outdated facilities and no direct phone number for reception.
Value for Money
6.45
Generally considered good value for the price paid, with comfort levels meeting expectations.
Food and Beverage
4.49
No specific comments, considered standard for this hotel tier.
Overall Experience
4.46
Mixed reviews indicate improvement is needed, especially regarding cleanliness and upkeep.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:49

Property Description

Convenient Dining Options
Enjoy delicious meals at the hotel's restaurant or grab a quick bite at the snack bar/deli for a hassle-free dining experience.

Comfortable Guestrooms
Relax in one of the 22 well-equipped guestrooms featuring flat-screen TVs, complimentary Wi-Fi, and cozy bedding.

Great Location
Located in Bishop's Stortford, George Hotel is close to popular attractions like Red White and Blue Country Park and Rhodes Arts Complex, offering guests easy access to explore the area's highlights.

Book your stay at George Hotel now for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

5.6
Based on 2306 reviews
Cleanliness: 4.49
Service: 6.97
Location: 8.01
Room Quality: 4.95
Amenities: 4.98
Value for Money: 6.45
Food and Beverage: 4.49
Overall Experience: 4.46
H
Henry solo_traveller gb
10
Short stay but done the job , very clean and great area
Pros:

Clean and tidy

2026-07-24 via Nuitee
K
Kuberski family_with_children pl
10
Było super.
Pros:

Przemiła Pani właścicielka. 100% Angielka, bardzo serdeczna i bezproblemowa.

Cons:

Bardzo ciepło w pokojach.

2026-07-22 via Nuitee
S
Stephan solo_traveller de
4
2026-07-21 via Nuitee
K
Karen extended_group gb
5
Ok
Pros:

No breakfast included. Location

Cons:

To many stairs, shower not running away quick enough which overflowed. Carpets very dirty, poorly decorated. No cups in room for hot drinks.

2026-07-20 via Nuitee
D
Dominique solo_traveller gb
8
Great for early flights but keep expectations low.
Pros:

10 minute walk from the station, comfy bed, very reasonable price. Excellent for a 1 night stop prior to an early flight, 10 minute train to Stansted

Cons:

Hot on a hot day, bedroom facing busy street and opposite restaurant with a balcony where lots of diners were talking till late, decor dated.

2026-07-20 via Nuitee
W
William Hart couple gb
10
2026-07-20 via Nuitee
T
Tom solo_traveller gb
1
Can’t get any answer from this property. Useless
Pros:

Nothing. I would have had a very late check in so I tried to call to make sure this would be possible, no answer, sent messages through the app, no response. I called over 40 times over a week and no answers I had to make other plans. Booking.com are useless too not helping even though they themselves could not get hold of the property manager. Going through my bank to recover the funds as booking.vom won’t help. Won’t be using this app again.

Cons:

Nothing. I would have had a very late check in so I tried to call to make sure this would be possible, no answer, sent messages through the app, no response. I called over 40 times over a week and no answers I had to make other plans. Booking.com are useless too not helping even though they themselves could not get hold of the property manager. Going through my bank to recover the funds as booking.vom won’t help. Won’t be using this app again.

2026-07-19 via Nuitee
K
Karl extended_group gb
5
Ok for the night
Pros:

Did not have breakfast

Cons:

The room wasn't particularly clean. There was an obvious film of dust all over the coloured wall. The room and building is getting very tired and in need of repairs.

2026-07-19 via Nuitee
I
Ion Marius solo_traveller gb
10
I had a very good stay, very happy with my choice. I recommend warmly George Hotel.
Pros:

Absolutely great; there wasn't nobody at reception but I was aware of this when I booked. All I had to do was to give a phone call at the specified number and in no time, very quickly/instantly a friendly gentleman appeared, gave me the key and wifi passwords. Very good, tidy room, in a select place, beautiful old building.
When I will have early flights again from Stansted, I will return.
I definitely recommend the George Hotel.

2026-07-19 via Nuitee
C
Charlotte solo_traveller gb
7
2026-07-19 via Nuitee
P
Prosper solo_traveller fr
6
Bon séjour!
Pros:

Ok sauf que il était trées chaude. Mais en tout cas c'est ok.

Cons:

Bon séjour!

2026-07-18 via Nuitee
S
Shane solo_traveller gb
5
2026-07-18 via Nuitee
P
Patrycja solo_traveller gb
7
2026-07-15 via Nuitee
M
Maryrose solo_traveller gb
3
2026-07-14 via Nuitee
C
Chloe family_with_children au
1
Horrific
Pros:

Nothing, we didn’t even stay. We needed somewhere to stay for the night and we thought for one night we would be ok. I am a female travelling with my two young daughters.

Cons:

The rude woman that “greeted” us at reception - greeted isn’t correct as she grunted. She had stained clothing, socks full of holes showing cracked and peeling skin flaking all over the shabby old carpet. The lady was so rude over an error with the booking, gave no solution, shrugged her shoulders and gave no care in the world that we had arrived from Australia with nowhere else to stay. She was rude to my daughter and shoved a phone in her face to show her the confirmation booking and made my younger daughter cry as she was so scared. I’ve honestly never felt so unsafe at a hotel, and we didn’t even make it past reception. I asked if we could get a refund and she said we would have to do through booking.com.
She is not replying to my or booking.com emails, calls or texts and since having read other reviews it seems this is a pattern in her behaviour.
I do feel booking.com have a duty of care to their customers to only advertise safe accommodation- and this was definitely not. It was a really bad first impression of the town, which otherwise feels lovely. I will be following up with booking.com and authorities in relation to the treatment we received.

2026-07-14 via Nuitee
Z
Zvijezdana couple hr
7
Pros:

Zgrada hotela je predivna, u smislu da je zaista vrijedna, pogotovo za nas turiste - viktorijanski stil, baš odiše engleskom poviješću. Blizina centra i sadržaja. LJubaznost osoblja

Cons:

Čistoća zajedničkih prostorija (tepisi) kao ni tepih u sobi. Vidi se da se dugo nije ulagalo a bilo bi super investirati i obnoviti jer je šteta za takvu zgradu.

2026-07-13 via Nuitee
C
Claudia couple it
8
2026-07-13 via Nuitee
G
Greg solo_traveller mt
5
2026-07-11 via Nuitee
G
Gabi solo_traveller de
3
2026-07-08 via Nuitee
K
Kristýna solo_traveller de
8
Šikovný hotel za rozumné peníze poblíž letiště.
2026-07-08 via Nuitee