Bay Area Suites Manila

Hotels
1820 Maria Orosa St, Malate , Manila , PH

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Professional staff
Friendly service
Smart TVs in rooms
Cons:
Dirty rooms
Maintenance issues
Limited amenities
Mixed pricing feedback

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning dirty rooms and molds while others highlighted clean rooms.
Service
7.5
Staff professionalism and friendliness were consistently praised, despite occasional issues with room availability.
Location
9
The hotel's prime location near restaurants and malls received high acclaim from guests.
Room Quality
7.3
Rooms received positive feedback for amenities like smart TVs, but some guests mentioned maintenance issues.
Amenities
7.2
Guests found the amenities satisfactory, with a few noting the lack of additional services like a spa.
Value for Money
6
Mixed opinions on pricing, with some guests feeling it was reasonable while others considered it high.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with minor suggestions for improvement.
Overall Experience
5.7
Guests had varying experiences, with some enjoying their stay and others expressing dissatisfaction with room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-12 15:13

Property Description

Indoor Pool and Complimentary Wi-Fi
Enjoy a refreshing dip in the indoor pool or stay connected with complimentary wireless internet access during your stay at Bay Area Suites Manila.

Convenience Store and To-Go Breakfast
Satisfy your cravings with the convenience of the on-site grocery/convenience store and start your day right with available to-go breakfasts at a fee.

Comfortable Rooms and Prime Location
Relax in one of the 98 air-conditioned rooms with pillowtop beds and Egyptian cotton sheets. Explore nearby attractions like De La Salle University and Robinson's Place just minutes away.

Book now at Bay Area Suites Manila for a memorable stay in the vibrant Malate district of Manila.

Important information:

* One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* No pets and no service animals are allowed at this property.
* Parking height restrictions apply.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Events/parties allowed

See all policies

Location

Guest Reviews

Cleanliness: 5
Service: 7.5
Location: 9
Room Quality: 7.3
Amenities: 7.2
Value for Money: 6
Food and Beverage: 7.3
Overall Experience: 5.7
J
Juanito couple gu
3
Pros:

Location

Cons:

Aircon not cooling.

2026-01-15 via Nuitee
R
Rowena family_with_children ph
8
Pros:

The big area is very spacious

Cons:

The lobby waiting area

2025-12-20 via Nuitee
R
Rowena family_with_children ph
2
Pros:

The unit is nice and clean and has a nice view and a big space. The receptionist Jam is not friendly , but the name hazel is very accommodating. We booked 4 units for 3 days all units are ok nice

Cons:

The Lobby is not attractive unlike the other hotel , they must replace the sofa in the lobby, it looks like an air BNB type only. The main entrance is like a commercial agency. They must improve the lobby too small for the waiting area. We waited 2pm to 4pm for the room key.

2025-11-24 via Nuitee
L
Lorne family_with_children au
7
2025-08-02 via Nuitee
D
Daniel review category business travellers us
10
Always my first place to stay returning to the Philippines
Pros:

Close to good restaurants and Robinson mall. The staff is professional at all times. This is what keeps me coming back as their charm and pride in their work stands out to me.

Cons:

I wanted to pay in cash when I arrived knowing rooms were available but was told the higher end rooms were only available so I placed a reservation online and then the room I wanted became available. It was uncomfortable for the concierge and myself moving forward with the request but they still kept professional.

2025-06-29 via Nuitee
K
Krystof family with young children cz
7
Good
2025-06-12 via Nuitee
E
Elan review category business travellers ph
8
Very good
Pros:

I love that the room I had which was EX06 had a smart tv! I was able to watch netflix in my room. Staff was very accommodating and friendly.

Cons:

It's not that I don't like it but I just have a suggestion. There was an empty space beside my bed to the window. It would have been beautiful if there was a couch there to sit and chill when you get bored of laying in bed. (See uploaded pictures for reference)

Overall, my stay was great and will keep coming back.

2025-05-28 via Nuitee
R
Rey young couple ph
7
Good
2025-02-22 via Nuitee
L
Lambert family with young children gb
7
Good
2025-02-07 via Nuitee
D
Dundas review category business travellers th
5
Passable
2025-01-29 via Nuitee
C
Cecilio young couple de
1
Dirty Room
Pros:

The staffs are nice and helpful.

Cons:

The room is really dirty. A lot of molds on the wall and bathroom. You can smell the molds when you go in. The aircon is super dirty and leaking. Behind the toilet when you flush, it's always leaking.

2025-01-29 via Nuitee
A
Adrian with friends gb
9
Superb
Pros:

Very comfortable

Cons:

Takes ages to get up in the lift but I guess there is nothing that can be done about it

2024-12-13 via Nuitee
A
Adrian young couple gb
9
IT was nice overall
Pros:

Friendly staff and nice rooms

Cons:

Takes ages to get upstairs

2024-12-07 via Nuitee
J
James
10
Pros:

Great property, safe and easy access to the airport

2024-08-21 via Nuitee
M
Manuel family
8
Pros:

The location and the cleanliness.

2024-07-26 via Nuitee
J
Joseph family with young children ph
9
Superb
2024-07-24 via Nuitee
M
Melvin family with young children ch
9
great location - near restaurants, churches and Rob Place Manila, great value for money
Pros:

friendly staff, great location - near restaurants, churches and Rob Place Manila, great value for money

2024-06-13 via Nuitee
T
Traveller review category business travellers ph
4
poor
Pros:

n/a

Cons:

bed bugs, smelly blankets, the elevator is very uncomfortable

2024-03-19 via Nuitee
C
Cristina family with young children br
8
Very good
2024-02-24 via Nuitee
M
Manuel young couple gu
8
Descent place to stay. Thankyou.
Pros:

Breakfast was good. Location was great, Robinson Mall within walking distance!

Cons:

AC was leaking, TV programs were not HD. Could add another chair for My spouse!

2024-02-10 via Nuitee