Leonardo Hotel London Aldgate - formerly Hotel Saint

Hotels
Leonardo Hotels
8.7 (9545 reviews)
9 Aldgate High Street , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean modern rooms
Cons:
Poor breakfast quality
Issues with cleanliness
Limited room amenities

Categories

Cleanliness
8.14
Negative sentiment regarding room cleanliness not being performed daily.
Service
9.41
Positive remarks about staff friendliness, despite a few service issues.
Location
9.65
Multiple mentions of excellent location near transport and attractions.
Room Quality
8.6
Rooms described as modern and cozy, though some bedding issues noted.
Amenities
8.63
Amenities generally satisfactory, but breakfast options were limited.
Value for Money
8.09
Guests expressed concerns about price versus quality of food and services.
Food and Beverage
7.64
Multiple comments indicating limited breakfast options and overall food quality.
Overall Experience
9.41
Overall satisfaction noted, particularly with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Roof Terrace and City Views
Hotel Saint London boasts a stunning Roof Terrace offering breathtaking views of the city, providing guests with a perfect spot to unwind and enjoy the skyline.

Modern Amenities and Facilities
From air conditioning to free Wi-Fi, each unit is equipped with top-notch amenities like a flat-screen TV, coffee machine, and a private bathroom, ensuring a comfortable stay for every guest.

Luxurious Extra Features
With a 24-hour gym, multiple meeting rooms, and two restaurants on-site, Hotel Saint London goes above and beyond to cater to the needs of its guests. Don't miss the chance to visit Jin Bo Law Sky bar for a unique rooftop bar experience.

Experience luxury and convenience at Hotel Saint London - Book now for an unforgettable stay!

Important information:

The Gym is accessible 24/7. Please note that for Prepaid bookings, the same credit card used to purchase your stay must be presented upon check-in. The property has a strict no-smoking policy which includes all types of cigarets including electronic cigarets.

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 9545 reviews
Cleanliness: 8.14
Service: 9.41
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 9.41
S
Snjólaug Anna solo_traveller is
7
Pros:

Location was perfect, right next to Aldgate station. A lot of things to do in walking distance. Rooms were basic but solid.

Cons:

We stayed during the heatwave, one of the rooms had a great working aircon but the other room not so much, the shower leaked in one room, big puddle everytime a shower was taken.

2026-07-25 via Nuitee
C
Cathy couple nz
10
Would definitely stay here again. Was most impressed
Pros:

Very impressed with the room and food in the restaurant. We were upgraded to a superior room for no extra cost. Staff were very helpful and friendly.

2026-07-25 via Nuitee
I
Irena couple hr
10
2026-07-25 via Nuitee
D
DeeDee couple fr
9
Pros:

Appreciated the upgrade to a suite on the top floor with an amazing view!

2026-07-24 via Nuitee
Çisem couple tr
9
Tekrar kalırım
Pros:

Aldgate metro istasyonuna çok yakındı. İstasyondan çıkıp otele giriyorsunuz. Çevresi iş merkezleri olduğu için iş saati dışında sakin. Kalabalığa girmiyorsunuz. Stansteddan ulaşımı kolay. Otele gelen metro hattında klima var.

Cons:

Konaklama esnasında rahatsız eden bir şey olmadı.

2026-07-24 via Nuitee
E
Emma couple gb
8
Great stay, would recommend
Pros:

Great Location, modern rooms, rooftop bar, friendly helpful staff.

Cons:

The lifts! Very slow and one not working.

2026-07-24 via Nuitee
M
Martina couple at
9
Top Hotel für einen Sightseeing Trip
Pros:

Lage top, gleich neben der U-Bahn

Cons:

Klimaanlage funktionierte nur sehr schwach

2026-07-24 via Nuitee
I
Isa solo_traveller ie
9
Cons:

I was not allowed to go up to the rooftop bar by myself. I was meeting some colleagues and they had me wait in the lobby rather than at the rooftop with a drink. (I was early because I needed to get some work done) After 15 minutes they let me up

2026-07-24 via Nuitee
D
Daniela solo_traveller pl
8
2026-07-24 via Nuitee
N
Nyasha Enety couple gb
7
2026-07-24 via Nuitee
K
Kanta solo_traveller gr
10
2026-07-24 via Nuitee
S
Sergei couple ee
10
2026-07-24 via Nuitee
P
PETER couple au
6
Pros:

Great location, service and response time fantastic

Cons:

Room comfort, small room, air conditioning didn't work, lighting stopped working,

2026-07-24 via Nuitee
F
Fichaux solo_traveller de
9
2026-07-23 via Nuitee
A
Alix solo_traveller gb
8
2026-07-23 via Nuitee
C
Christoph Geiser couple ch
8
Super Hotel mit guter Ausstattung
Pros:

Dieses Hotel (früher: Hotel Saint) liegt sehr zentral in direkter Nachbarschaft zum Tower of London und direkt neben der U-Bahnstation Aldgate. Das Zimmer war sauber, von der Grösse her völlig okay, mit einem grossen Badezimmer (ohne Badewanne, aber mit ebenerdiger Dusche). Wir hatten ein Executive Zimmer, ausgerüstet mit Klimaanlage, Kühlschrank und Kaffeemaschine. Das Bett war bequem und gross genug, und das Zimmer wurde täglich gereinigt.

Cons:

Das Basis-Zimmer verfügt über keine Kaffeemaschine - die gibt es erst mit der Zimmerkategorie "Executive" oder höher. Dies war meines Erachtens vor der Übernahme durch die Leonardo Hotelkette anders. Zudem müsse wieder einmal etwas in das Mobiliar investiert werden: Der Schrank schloss nicht richtig, und auch das Schäftchen mit dem Kühlschrank konnte nicht mehr komplett geschlossen werden. Das war auch schon in anderen Zimmern bei früheren Aufenthalten so.

2026-07-23 via Nuitee
H
Hugo couple gb
10
Lovely and relaxing, will stay again
Pros:

Very comfortable room, friendly staff. Great location

Cons:

I liked everything

2026-07-23 via Nuitee
M
Martina solo_traveller gb
10
2026-07-23 via Nuitee
C
Conor couple gb
10
Can’t wait to stay again, thank you so much.
Pros:

As soon as we arrived it was very busy we was handed complimentary drinks and then shown to our room!

Cons:

Nothing.

2026-07-23 via Nuitee
M
Marlen couple gb
10
2026-07-22 via Nuitee