Leonardo Hotel London Aldgate - formerly Hotel Saint

Hotels
Leonardo Hotels
8.7 (9416 reviews)
9 Aldgate High Street , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean modern rooms
Cons:
Poor breakfast quality
Issues with cleanliness
Limited room amenities

Categories

Cleanliness
8.14
Negative sentiment regarding room cleanliness not being performed daily.
Service
9.41
Positive remarks about staff friendliness, despite a few service issues.
Location
9.65
Multiple mentions of excellent location near transport and attractions.
Room Quality
8.6
Rooms described as modern and cozy, though some bedding issues noted.
Amenities
8.63
Amenities generally satisfactory, but breakfast options were limited.
Value for Money
8.09
Guests expressed concerns about price versus quality of food and services.
Food and Beverage
7.64
Multiple comments indicating limited breakfast options and overall food quality.
Overall Experience
9.41
Overall satisfaction noted, particularly with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Roof Terrace and City Views
Hotel Saint London boasts a stunning Roof Terrace offering breathtaking views of the city, providing guests with a perfect spot to unwind and enjoy the skyline.

Modern Amenities and Facilities
From air conditioning to free Wi-Fi, each unit is equipped with top-notch amenities like a flat-screen TV, coffee machine, and a private bathroom, ensuring a comfortable stay for every guest.

Luxurious Extra Features
With a 24-hour gym, multiple meeting rooms, and two restaurants on-site, Hotel Saint London goes above and beyond to cater to the needs of its guests. Don't miss the chance to visit Jin Bo Law Sky bar for a unique rooftop bar experience.

Experience luxury and convenience at Hotel Saint London - Book now for an unforgettable stay!

Important information:

The Gym is accessible 24/7. Please note that for Prepaid bookings, the same credit card used to purchase your stay must be presented upon check-in. The property has a strict no-smoking policy which includes all types of cigarets including electronic cigarets.

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 9416 reviews
Cleanliness: 8.14
Service: 9.41
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 9.41
S
Sokratis solo_traveller gb
10
Very good 👍
Pros:

Location, views, facilities, service and Roof bar...

Cons:

N/A

2026-07-04 via Nuitee
J
Joanne couple gb
10
2026-07-04 via Nuitee
C
Chiedza couple gb
10
2026-07-04 via Nuitee
J
jennings couple gb
8
Comfortable stay for our short visit.
Pros:

The hotel was quite difficult to find from the place we had parked. But once we found it we realised it was next to the tube station which was very convenient for the rest of our stay. Room was very nice, modern, clean and quiet and the hotel itself was lovely. Hotel staff were very friendly.

Cons:

The area outside was a bit smelly and not very welcoming but that changed once you got inside. The gentleman who served us on check in was very friendly and happy but wasn't able to answer any of our questions, he didn't seem to have knowledge on the area or tube connections. We sorted it ourselves in the end anyway but sometimes its useful for local advice. I had a cut on my foot on arrival and we asked for a plaster until I could buy some, but the hotel 1st aid kit was empty, which wasnt ideal.

2026-07-04 via Nuitee
S
Siobhan couple ie
9
Well worth the visit
Pros:

Air conditioning not functioning properly in initial room however staff immediately reallocated us to an upgraded room which had everything needed for our stay.

Cons:

Nothing, staff were excellent and helpful, room excellent and hotel in great location

2026-07-04 via Nuitee
N
Nicholas solo_traveller gb
4
Awful
Pros:

Breakfast was very good. Freshly cooked ro order.

Cons:

Online check-in is pointless, and rooms weren't ready at 3.30, even though check-in was 3pm. Booked a king-size suite, but it was no bigger than a double. The design of the room was awful. All plug sockets and light controls were on one side of the bed. Taking £50 off a credit card as a security deposit is disgusting and should not be allowed. Showing I'd is not something I have ever had to do in England as a UK resident. Not made ro feel welcome which is disgusting. I will not be staying at another of their hotels.

2026-07-04 via Nuitee
S
Sara solo_traveller ro
9
Amazing hotel, will be back soon!
Pros:

I loved the location and the interior design. The hotel is right next to the Aldgate tube station, so it’s incredibly easy to get to the hotel. The view was pretty good, although it was a bit hard to see (my room was on the third floor) and the AC was perfect.

Cons:

Very small things, compared to everything else. The blow drier was on its last legs, I could barely use it and it made a weird sound, as if it was going to explode soon. The towels could be better, they were leaving fluff on my skin, which wasn’t ideal. The mattress was a bit too soft. The elevators didn’t work. It wasn’t that bad for me, my luggage was relatively light and my room was on the third floor but still, should be fixed.

2026-07-03 via Nuitee
A
Andreea solo_traveller gb
10
2026-07-03 via Nuitee
N
Noelia solo_traveller ar
10
Pros:

Habitación amplia y cómoda, excelente ubicación en la City a metros de la estación de metro aldgate. Tiene ascensor

2026-07-03 via Nuitee
D
Dainius Kniukšta solo_traveller dk
9
2026-07-03 via Nuitee
M
Muñoz Lorca couple cl
10
Pros:

Lo que más me gustó fue la comodidad de las instalaciones y la ubicación, quedaba justo al lado del metro.

2026-07-03 via Nuitee
C
Cheryl family_with_children za
9
Great access to the tubes, loved our stay
Pros:

the staff were amazing - welcomed and informed about the facilities

2026-07-03 via Nuitee
A
Andrea solo_traveller de
8
Pros:

Die Lage des Hotels

2026-07-02 via Nuitee
M
Melissa couple gb
9
2026-07-02 via Nuitee
I
Irene couple ch
8
Zentrale Lage am Bahnhof Aldgate
Pros:

Direkt neben dem Bahnhof Aldgate gelegen. Die Station Tower Hill ist in 15 Minuten zu Fuss erreichbar - perfekte Anbindung zum London City Airport, in ca. 40 Minuten Fahrzeit. Geräumiges Zimmer mit Klimanlage. Das Frühstück wird serviert, man kann von einer Karte von diversen Gerichten auswählen. Die Getränke und Backwaren sind vom Buffet zu holen. Für uns war es der perfekte Ausgangspunkt für unser Sightseeing. Diverse gute Restaurants in Gehdistanz, inkl. Ottolenghi.

Cons:

Am ersten Tag Probleme mit dem Lift. Am Montag wurden sie behoben. Beim Frühstück kann es länger dauern, wenn es viele Leute hat.

2026-07-02 via Nuitee
T
Tina couple gb
10
A luxury hotel in the city which ticked all of our boxes .
Pros:

Next door to Aldgate tube station , easy to find , great for the city centre and culture . Easy for us to get to Westfield and the London Stadium then a trip the following day to Kew Gardens and the Shard .
The room was nicely air conditioned, comfortable with a great view . We liked the roof top bar as an added bonus .
The food in the dining room was excellent. Staff were polite and courteous .

2026-07-02 via Nuitee
D
Dunning solo_traveller gb
9
Did exactly what I needed. Clean, good location. Decent little gym.
Pros:

Great location and facilities. Great for the price I paid £200 per night, but wouldn’t have paid the higher prices that showed up later in the week.

2026-07-02 via Nuitee
J
Jackie solo_traveller gb
9
Cons:

No hot water on the 2nd afternoon/evening

2026-07-02 via Nuitee
M
Mustafa Burak couple tr
8
2026-07-02 via Nuitee
M
Mathew solo_traveller gb
7
2026-07-02 via Nuitee