Leonardo Hotel London Aldgate - formerly Hotel Saint

Hotels
Leonardo Hotels
8.7 (9819 reviews)
9 Aldgate High Street , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean modern rooms
Cons:
Poor breakfast quality
Issues with cleanliness
Limited room amenities

Categories

Cleanliness
8.14
Negative sentiment regarding room cleanliness not being performed daily.
Service
9.41
Positive remarks about staff friendliness, despite a few service issues.
Location
9.65
Multiple mentions of excellent location near transport and attractions.
Room Quality
8.6
Rooms described as modern and cozy, though some bedding issues noted.
Amenities
8.63
Amenities generally satisfactory, but breakfast options were limited.
Value for Money
8.09
Guests expressed concerns about price versus quality of food and services.
Food and Beverage
7.64
Multiple comments indicating limited breakfast options and overall food quality.
Overall Experience
9.41
Overall satisfaction noted, particularly with staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Roof Terrace and City Views
Hotel Saint London boasts a stunning Roof Terrace offering breathtaking views of the city, providing guests with a perfect spot to unwind and enjoy the skyline.

Modern Amenities and Facilities
From air conditioning to free Wi-Fi, each unit is equipped with top-notch amenities like a flat-screen TV, coffee machine, and a private bathroom, ensuring a comfortable stay for every guest.

Luxurious Extra Features
With a 24-hour gym, multiple meeting rooms, and two restaurants on-site, Hotel Saint London goes above and beyond to cater to the needs of its guests. Don't miss the chance to visit Jin Bo Law Sky bar for a unique rooftop bar experience.

Experience luxury and convenience at Hotel Saint London - Book now for an unforgettable stay!

Important information:

The Gym is accessible 24/7. Please note that for Prepaid bookings, the same credit card used to purchase your stay must be presented upon check-in. The property has a strict no-smoking policy which includes all types of cigarets including electronic cigarets.

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

8.7
Based on 9819 reviews
Cleanliness: 8.14
Service: 9.41
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 9.41
D
DABIRE couple fr
7
Très bon séjour !
Pros:

L’emplacement, le personnel

Cons:

Chambre assez petite, Petit déjeuner pas assez diversifié mais bon. Une brosse pour les toilettes serait super.

2026-08-08 via Nuitee
C
Clinton extended_group us
10
2026-08-08 via Nuitee
H
Hugo couple fr
10
2026-08-08 via Nuitee
P
Paige couple gb
10
A very comfortable stay!
Pros:

Property was clean, comfortable and in a great location. Great transports links to main parts of the city with just a 20-25 minute underground journey to piccadilly circus with Aldgate station being right next door. Staff were very friendly and professional, customer service couldn’t have been better. On our last day there was due to be a fire alarm test at check out time and the staff made a point of mentioning that meaning we could check out before the test without any delay.

2026-08-08 via Nuitee
8
837karlygashb Family
10
A huge thank you to the wonderful Dovile for her warm and caring attitude. She made us feel truly welcome and went above
Pros:

I would like to express my sincere gratitude to the wonderful young lady Dovile at the reception. She was incredibly kind, welcoming, and professional from the moment we arrived. Her warm smile, patience, and willingness to help made our stay even more enjoyable.

She answered all of our questions, gave helpful recommendations, and always made us feel valued as guests. Excellent customer service like hers truly makes a difference and creates a memorable experience.

Thank you for your outstanding hospitality. You are a real asset to the hotel, and I hope your excellent work is recognized. We would be happy to stay here again because of the exceptional service we received.

2026-08-07 via Tripadvisor
K
Krisztina extended_group hu
10
2026-08-07 via Nuitee
H
Hayley solo_traveller gb
10
2026-08-07 via Nuitee
A
Ayako couple jp
6
Pros:

駅近
エアコン

Cons:

エレベーターの故障
ハウスキーピングが謎だった(カップに何故か水が入っていたり、部屋用スリッパが廃棄されたり)

2026-08-07 via Nuitee
D
Deborah solo_traveller gb
9
Great. Comfortable. Great breakfast.
Pros:

Modern, nice feel, welcoming

2026-08-07 via Nuitee
G
Giulia family_with_children it
9
2026-08-07 via Nuitee
S
saba solo_traveller it
10
2026-08-07 via Nuitee
P
Peter couple gb
8
2026-08-07 via Nuitee
M
Miyoline solo_traveller fr
9
super
Pros:

L'hôtel est très bien situé, dans la City, à la station de métro Aldgate (Circle line), non loin de Liverpool Street et d'attractions touristiques ( tour de Londres, London bridge, Monument...) . Les chambres sont propres, confortables et calmes.
Le petit-déjeuner est bien. Le personnel est très aimable et accueillant. J'ai passé un bon séjour. Merci.

Cons:

R.A.S

2026-08-07 via Nuitee
P
Pippa solo_traveller gb
9
Pros:

Location really good, right outside Aldgate station. Roof terrace was lovely and rooms really quiet

2026-08-07 via Nuitee
E
Erez couple il
10
הכל מעולה
Pros:

ממש צמוד לרכבת תחתית

Cons:

כלום

2026-08-07 via Nuitee
B
Bethany couple gb
10
2026-08-07 via Nuitee
E
Ethan solo_traveller gb
10
2026-08-07 via Nuitee
R
Richard solo_traveller gb
10
2026-08-07 via Nuitee
L
Leanne solo_traveller gb
10
2026-08-07 via Nuitee
L
Lisa solo_traveller de
8
Pros:

- Gute Lage direkt an einer U-Bahn-Station
- Sauber
- Klimaanlage
- Schöne Wasserfalldusche

Cons:

- Decken schwer/zu warm für Sommer trotz Klimaanlage
- Frühstück a la carte (kein Buffet), gut aber man kann jeweils nur ein Essen auswählen (manche Essen sind keine große Portion) und es ist nur Filterkaffee inklusive, Kaffeespezialitäten wie Capuccino kosten extra

2026-08-07 via Nuitee