Leonardo Hotel London Aldgate - formerly Hotel Saint

Hotels
•
Leonardo Hotels
8.6 (10037 reviews)
9 Aldgate High Street , London , GB
+44 20 3805 1000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location next to Aldgate tube and close to Tower Bridge
Spacious rooms with large comfortable beds and great views
Friendly, professional and helpful staff (upgrades noted)
Clean rooms overall
Access to gyms, pools and saunas at nearby Leonardo hotels
Good value for money according to multiple guests
Cons:
Breakfast frequently criticized (no buffet, expensive, limited/poor selection, sometimes cold)
Housekeeping sometimes minimal; missing toiletries and lack of deeper cleaning reported
Bathroom issues: drain odor, no toilet brush in some rooms
On-site gym small and some amenity/restaurant areas need updating
Limited storage in some rooms

Categories

Cleanliness
8
Generally reported as clean and rooms described as tidy, but multiple guests noted minimal daily housekeeping, missing deep-cleaning/hygiene items, requests for toiletries, and a bathroom drain odor — mixed cleanliness sentiment.
Service
9.3
Staff repeatedly described as friendly, helpful, professional and accommodating (room upgrades, welcoming attitude); a few minor service lapses mentioned around breakfast assistance and billing, but overall strongly positive.
Location
9.6
Consistently praised: next to Aldgate tube, very convenient for central London and Tower Bridge, excellent location for sightseeing and neighbourhood amenities.
Room Quality
9
Rooms described as spacious with large comfortable beds and great views; bathroom size noted positively though some guests cited limited storage and missing small fittings (toilet brush, robe, hooks).
Amenities
8
On-site gym small and some limitations (no ground-floor toilet), but guests appreciated access to gyms/pools/saunas at nearby Leonardo properties; bar/restaurant ambience considered weak by some.
Value for Money
8.6
Multiple reviewers called it good value and would return; some felt breakfast pricing was high for what was offered, but overall guests found the stay worth the price.
Food and Beverage
6.5
Repeated complaints about breakfast (no buffet, limited/expensive, cold or poor choice) and some issues with the restaurant (noise during dinner, needs updating), leading to notably lower sentiment.
Overall Experience
9.8
Overall very positive — many guests would return/recommend, praising location, comfort and staff; isolated issues (breakfast, minor room/amenity shortcomings) did not outweigh overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Roof Terrace and City Views
Hotel Saint London boasts a stunning Roof Terrace offering breathtaking views of the city, providing guests with a perfect spot to unwind and enjoy the skyline.

Modern Amenities and Facilities
From air conditioning to free Wi-Fi, each unit is equipped with top-notch amenities like a flat-screen TV, coffee machine, and a private bathroom, ensuring a comfortable stay for every guest.

Luxurious Extra Features
With a 24-hour gym, multiple meeting rooms, and two restaurants on-site, Hotel Saint London goes above and beyond to cater to the needs of its guests. Don't miss the chance to visit Jin Bo Law Sky bar for a unique rooftop bar experience.

Experience luxury and convenience at Hotel Saint London - Book now for an unforgettable stay!

Important information:

The Gym is accessible 24/7. Please note that for Prepaid bookings, the same credit card used to purchase your stay must be presented upon check-in. The property has a strict no-smoking policy which includes all types of cigarets including electronic cigarets.

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

8.6
Based on 10037 reviews
Cleanliness: 8
Service: 9.3
Location: 9.6
Room Quality: 9
Amenities: 8
Value for Money: 8.6
Food and Beverage: 6.5
Overall Experience: 9.8
K
Karola • extended_group • de
9
Eine schöne Unterkunft, tolle Ausstattung, sehr gutes Frühstück
Pros:

Sehr gut - super Lage für Unternehmungen zu Fuß - Circle Line ist gleich daneben

2026-11-07 • via Nuitee
S
siraj • solo_traveller • ng
8
2026-11-07 • via Nuitee
G
Georg • couple • at
10
Ausgezeichnete Lage, hervorragendes Essen und freundliches Personal – lediglich das Raumklima ließ zu wünschen übrig.
Pros:

Die Lage des Hotels ist ausgezeichnet! Die Circle Line befindet sich praktisch direkt vor der Tür, wodurch sich London wunderbar erkunden lässt. Auch ein Tesco Express liegt gleich ums Eck. Besonders spannend fanden wir, dass sich nur etwa 50 Meter vom Hotel entfernt ein historischer Tatort von Jack the Ripper befindet.

Das Personal war durchwegs freundlich und zuvorkommend. Sowohl das Frühstück als auch das Abendessen waren ausgezeichnet. Ein Problem mit dem Duschabfluss wurde nach unserer Meldung bereits am nächsten Tag unkompliziert behoben. Insgesamt haben wir uns sehr wohlgefühlt.

Cons:

Leider lassen sich die Fenster im Zimmer nicht öffnen, sodass Frischluft ausschließlich über die Klimaanlage zugeführt werden kann. Besonders störend fanden wir, dass das Housekeeping die Klimaanlage regelmäßig auf 15 °C zurückstellte – und das Ende Oktober bzw. Anfang November! Um eine einigermaßen angenehme Raumtemperatur zu erreichen, blieb uns letztlich nur, die Klimaanlage komplett auszuschalten. Hier wäre eine individuellere Temperaturregelung wünschenswert.

2026-11-07 • via Nuitee
F
Fiona • couple • gb
10
Good stay, nice location
Pros:

Good location, nice property

Cons:

N/A

2026-11-07 • via Nuitee
E
Enrico • couple • it
10
2026-11-07 • via Nuitee
A
Aref • couple • om
8
2026-11-07 • via Nuitee
C
Carl • family_with_children • gb
10
Pros:

Best hotel I have stayed at for this price 😁 x

Cons:

Very clean , great location , lovely room ,free snacks and drinks

2026-11-07 • via Nuitee
L
Linda • couple • se
9
2026-11-07 • via Nuitee
D
Daniela • extended_group • ch
8
Cons:

Stanze insonorizzate verso l’esterno ma non verso l’Interno

2026-11-07 • via Nuitee
K
Katrin • family_with_children • de
8
2026-11-07 • via Nuitee
L
Louise • family_with_children • gb
9
Pros:

Location. Next to Aldgate tube station and a short walk to Tower Bridge, Tower of London and other interesting landmarks.

Cons:

The room was too warm. To cool it required a fan on all night.

2026-11-06 • via Nuitee
J
Jessie • extended_group • gb
5
It was good but I still have a pending charge of an unknown amount. It was separate from the £50 deposit it is a random
Pros:

I liked the big windows in our hotel

Cons:

Unknown charges to account

2026-11-06 • via Nuitee
R
Rukaiya • solo_traveller • ng
9
2026-11-06 • via Nuitee
P
Paul • solo_traveller • nl
9
2026-11-06 • via Nuitee
C
Camilla • couple • it
10
2026-11-06 • via Nuitee
L
Lefrancois • couple • be
10
2026-11-06 • via Nuitee
P
Paul • solo_traveller • nl
9
2026-11-06 • via Nuitee
A
Aase • solo_traveller • no
8
2026-11-05 • via Nuitee
M
MONICA SUSANA • extended_group • bo
10
Pros:

Todo estaba excepcional

2026-11-05 • via Nuitee
D
Dilan • solo_traveller • gb
9
2026-11-05 • via Nuitee