Henrietta Experimental

Hotels
9 (948 reviews)
14 Henrietta Street , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Steep price
Noise from church bells
Mix-up with minibar charges

Categories

Cleanliness
8.46
Multiple reviews mention that the hotel is clean, but one review raised an issue with incorrect charges post-stay which indicates potential concerns.
Service
9.93
Many reviews praised the friendly and accommodating staff, particularly highlighting how they went above and beyond to ensure a comfortable stay.
Location
9.47
The location was frequently mentioned as excellent, being close to Covent Garden and providing easy access to central London attractions.
Room Quality
8.92
Rooms are generally described as spacious and comfortable, but one review mentioned noise issues that affected sleep quality.
Amenities
8.95
The hotel provided good amenities such as comfortable bedding and a well-stocked mini-bar.
Value for Money
8.41
The price was noted as steep by some guests, which impacted their perception of value.
Food and Beverage
8.46
Breakfast received a satisfactory review, but there was a suggestion for more variety.
Overall Experience
9.43
Overall, guests reported a very positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:33

Property Description

Luxurious Accommodation
The Henrietta Hotel, nestled in the heart of London just minutes away from iconic theaters, offers elegant 4-star accommodation with free WiFi. Each room is tastefully designed with a desk, private bathroom, and premium toiletries for a comfortable stay.

Fine Dining Experience
Indulge in a culinary journey at the hotel's European restaurant, serving delectable dishes to tantalize your taste buds. Wake up to a delightful spread of continental and buffet breakfast options each morning, setting the perfect tone for your day of exploration in the bustling city.

Convenient Amenities
With a 24-hour front desk, concierge service, and luggage storage, The Henrietta Hotel ensures a seamless stay for every guest. Whether you're catching a show at the Royal Opera House or strolling to the Arts Theatre, this hotel is your luxurious haven in London.

Book now to experience the epitome of luxury at The Henrietta Hotel.

Important information:

Please note that the breakfsat rate of children is:

-Child(Age 0-3) : free
-Child(Age 4-12) : 12 pounds
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9
Based on 948 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Johanna • solo_traveller • au
10
2026-10-17 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

The location was phenomenal. The room was well appointed with every convenience- robes, slippers, music, air conditioning, cookies in the afternoon, bottled water and tea! Staff was so friendly and accommodating.

Cons:

No drawers to put things away. There was a wardrobe with a place to hang items and space where I would normally put shoes, but I placed my things there.

2026-10-16 • via Nuitee
V
Vanessa • couple • us
9
Fantastic hotel in a great location
Pros:

Well decorated, spacious room. The room was very clean and the hotel was in a great location. Breakfast was good with both a buffet and the option of ordering from an à la carte menu.

Cons:

It was a bit loud. Even though we didn’t face the busy street, the church bells ring throughout the night and you can very easily hear people in the hallway. Also, the new building isn’t accessibility friendly. You have to take stairs to get to the first landing with the elevator which is tiny. Confusing what was happening with the sinks. The first day the sink was clogged and they seemed to keep coming back to fix it. On the final night the drain stopper had been taken out completely and was just left in the sink. We also didn’t consistently get our towels replaced. It was confusing if they just had a policy of not replacing towels or not. Would have appreciated during checkout for them to ask if we needed a ride to the airport or help bringing out luggage somewhere since you have to drag your luggage through covent garden to a street. All minor things. The hotel overall was very nice. Would stay again

2026-10-15 • via Nuitee
B
BETIL • couple • tr
10
2026-10-15 • via Nuitee
A
Anissa • couple • us
8
2026-10-13 • via Nuitee
A
Aleksandra • couple • pl
9
Kameralne miejsce ze świetną lokalizacją i miłą obsługą
Pros:

Lokalizacja, pomocny personel, butikowy charakter

Cons:

Widok z okna

2026-10-07 • via Nuitee
I
Iris • family_with_children • de
10
Pros:

Wir lieben London, besonders Soho und Covent Garden. Da liegt das Hotel perfekt. Es sind unzählige Restaurants und hübsche Geschäfte in der Gegend. Viele Theater kann man zu Fuß erreichen.
Es ist nur ein kleiner Spaziergang zum Picadilly.
Außerdem lieben wir den Art Deco Style des Hotels. Es ist einfach wunderschön eingerichtet. Die Mitarbeitenden sind alle reizend und liebenswürdig.
Abends bekommt man noch als Betthupferl leckere hausgemachte Kekse.
Eine Nespresso Maschine ist auf dem Zimmer vorhanden und, was mich als Milchkaffeetrinkerin besonders freut, es gibt kleine Milchfläschchen für den Kaffee, die jeden Tag neu aufgefüllt werden.
Endlich mal nicht die mickrigen Milchdöschen, oder noch schlimmer Milch in Pulverform.
Eindeutig unser Lieblingshotel in London,

Cons:

Es gibt nichts

2026-09-15 • via Nuitee
J
John • couple • us
10
Perfect location, excellent accommodations, lovely staff
Pros:

The location is outstanding, situated walking distance to so many great restaurants and shops and things to do. The room was lovely. Very spacious for the size of the building. Extremely comfortable and quiet despite the location. The staff was friendly and accommodating.

2026-09-11 • via Nuitee
D
David • extended_group • fr
9
2026-09-10 • via Nuitee
C
Christy • couple • us
6
2026-09-09 • via Nuitee
A
Anders • couple • se
8
2026-09-03 • via Nuitee
M
Marisa • couple • gb
9
2026-09-03 • via Nuitee
S
Shaun • couple • gb
10
2026-09-01 • via Nuitee
U
Urszula • couple • pl
10
bardzo polecam
Pros:

Bardzo dobrze usytuowany hotel w samym centrum Covent Garden, blisko do stacji metra. Bardzo ładny, wygodny pokój, bardzo wygodne łóżko i poduszki. Dobrze wyposażony. Personel bardzo miły. Śniadanie bardzo smaczne z wysokiej jakości produktów.

Cons:

Na śniadanie mogło by być trochę warzyw.

2026-08-31 • via Nuitee
P
Paul • couple • gb
3
Lovely clean property room was exceptional
Pros:

The location was superb and the hotel was extremely clean and comfortable

Cons:

Breakfast was extremely poor and the staff who waited on were very poor. Every time we asked for a coffee the girl made it cold and she was very slow with everything she did. The buffet was very basic and the bread for the toaster was far too small.

2026-08-28 • via Nuitee
R
Rowena • couple • us
8
2026-08-27 • via Nuitee
I
Irene • couple • us
10
Overall, a very positive experience. I’d definitely recommend this hotel.
Pros:

Great location, in the heart of Coventry Garden. Ideally placed for theatres, superb restaurants, museums and art galleries. By London standards, the room was generous in size, and the bed was so comfortable.

Cons:

The taped music selection playing in the restaurant is really dire. Each track had the effect on us of a fork scraping down a blackboard. I would have appreciated more storage space in the room. Also, the tv in the room didn’t work well, as the signal kept cutting out every couple of minutes.

2026-08-27 • via Nuitee
D
Dean • couple • gb
10
Loved every bit of it, the staff are great, cocktails from the bar were exceptional and service was effortless and atten
Pros:

Everything was considered, intentional and well executed

Cons:

Could have had a sauna in each room?

2026-08-23 • via Nuitee
S
Sally • solo_traveller • hk
10
Pros:

Very comfortable, lovely room. Excellent location.

Cons:

Limited room service

2026-08-22 • via Nuitee
J
Joan • couple • us
10
Pros:

Room was very pleasing and well appointed. The bed was so comfy. Delicious fresh cookies every day in room. Great location, easy to access many great sites.

2026-08-20 • via Nuitee