Grand Central Serviced Apartments

Hotels
7.8 (2182 reviews)
26 Te Taou Crescent , Auckland , NZ

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique historical property
Cons:
Noise issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.91
Some reviews mention clean rooms, but issues such as dirty carpets and overwhelming smells in the corridors were noted.
Service
8.38
Staff were frequently described as helpful and welcoming, with positive interactions highlighted.
Location
8.92
The location was praised for its proximity to the city center and attractions, making it a major highlight.
Room Quality
7.37
Rooms were described as comfortable but some reviewers mentioned issues with noise and average quality.
Amenities
7.4
Amenities were basic; not all facilities were in good condition, but the presence of unique features was appreciated.
Value for Money
7.86
Good value mentioned for the location but potential overprice concerns due to room issues.
Food and Beverage
7.91
The onsite restaurant received positive feedback for the quality of food, with specific mention of delicious pizza.
Overall Experience
7.68
Overall a nostalgic and pleasant stay, despite some noted issues; guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Historic Building with Modern Comforts

Luxurious Rooms with Kitchenette

Convenient Central Location

Experience the perfect blend of history and modernity at Grand Central Serviced Apartments. Stay in a heritage building, the Old Auckland Railway Station, and enjoy contemporary amenities like kitchenettes in every room. Explore nearby attractions such as the Sky Tower and Auckland Museum within walking distance. With free WiFi and a minibar in each room, your comfort is our priority. Book now and immerse yourself in the rich culture and convenience of Auckland CBD.

Important information:

A valid photo ID and a credit or Visa debit card are required upon check-in. The name on the ID and the card must match the guest's name on the booking information.
We will make a copy of the ID and place a $100 pre-authorization hold on the card for security purposes.
Guests who do not have the required bank card must provide a cash damage deposit of NZD 200, which will be refunded after a property inspection when checking out.
A 3% surcharge applies to credit card payments. There is no surcharge for payments made via cash, EFTPOS, or debit cards (issued in New Zealand).
Onsite parking is available for $15 per car per night. If you need instructions about parking, please message the property before arrival.
All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.8
Based on 2182 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
M
Malcolm • couple • nz
7
Ideal for a short stay in the city and the parking facility was good.
Pros:

We were able to park directly outside the front door. The bathroom was spotless and the shower was exceptional (very good power).

Cons:

The cover over the sofa had the air of mustiness.

2026-10-16 • via Nuitee
L
Luke • solo_traveller • nz
8
Pros:

Great location, next to spark arena, room was spacious

2026-10-15 • via Nuitee
V
Victor • couple • ar
10
Pros:

Buena ubicación, bien de limpieza, cama cómoda

2026-10-15 • via Nuitee
B
Brendon • extended_group • nz
6
Ok for close location next to spark
Pros:

Location was good for spark arena

Cons:

Felt a little run down and was right next to the train station and my room was tight by a taxi stand

2026-10-14 • via Nuitee
K
KWatson • couple • nz
7
2026-10-13 • via Nuitee
M
McGarrigle • solo_traveller • au
4
Pros:

Beautiful building but poorly maintained. The gentleman who greeted me was lovely and kind. Great location

Cons:

My room was large and tidy, but not cleaned well (carpet was dirty, i had to wear socks on feet), no sound proofing, bed uncomfortable (I had to sleep on a angle), TV had no signal, shower leaked. I didn't feel safe there and glad it was only for 1 night.

2026-10-13 • via Nuitee
C
Chris • couple • nz
9
2026-10-12 • via Nuitee
S
Sukhpreet singh • extended_group • nz
5
2026-10-11 • via Nuitee
T
TZU MIN • solo_traveller • nz
9
2026-10-11 • via Nuitee
C
Caitlyn • couple • nz
7
2026-10-11 • via Nuitee
C
chiara • couple • it
10
Loft che consigliamo !!
Pros:

Tutto! Vicina al tongariro, camera bella, spaziosa e pulita! Il proprietario super gentile e disponibile!

Cons:

Nulla

2026-10-10 • via Nuitee
G
Georgie • solo_traveller • nz
5
Good location for concerts
Pros:

Right next door to sparks arena. Beds were okay.
Very very pretty historic building in foyers.
Hot water was good. Good shower pressure... almost too much lol.

Cons:

They moved us half way through our stay, and seemingly had to move other people too?
Hallway smells fishy.
Walls thin.

2026-10-10 • via Nuitee
J
Jensen • couple • nz
6
Overall a pleasant, fit for purpose stay with wonderful customer service
Pros:

The staff were lovely and attentive, the room itself was clean and tidy. Great location for our needs and easy to navigate.

Cons:

The hallways had a varying rotation of strong unpleasant smells depending on what time of day you were walking through and you could hear everything in the hallways from your room.

2026-10-09 • via Nuitee
T
Teresa • couple • es
9
Pros:

El sitio estaba genial, muy cerca del centro y la habitación estaba muy bien

Cons:

Al llegar habíamos avisado de que ibamos a llegar bastante tarde, y nos dijeron que estarían pendientes pero el recepcionista tardó muchísimo en llegar después de que les llamásemos con el teléfono de otro cliente porque no teníamos una sim de nueva zelanda todavía al haber llegado tarde.

2026-10-08 • via Nuitee
D
Dayna • couple • nz
10
2026-10-08 • via Nuitee
D
David • solo_traveller • gb
8
Comfortable hotel in a historic building well located for the city centre and its amenities
Pros:

Very comfortable room

Location convenient for transport and a short walk to city centre amenities

2026-10-07 • via Nuitee
M
Michael • solo_traveller • nz
4
Pros:

The location and the style of the hotel

Cons:

The horible smell in the hall way by the room entrance
The bed was sinking in the middle mad for bad sleep

2026-09-17 • via Nuitee
A
Andrew • solo_traveller • au
8
Good value for money.Close to everything.
Pros:

Location was great.Woolies a five minute walk away.Nice large room.

Cons:

Very small table.No dishwashers- only a brush.

2026-09-15 • via Nuitee
E
Elizabeth • couple • nz
10
The room was cosy had everything I needed no complaints
Pros:

Love how it kept some of the history sentimental things of the property, since it use to be a railway station and how close it is to the Spark Arena - the room was cosy loved the bed was comfortable and modern bathroom and how I could sync my apps eg: Netflix YouTube and Spotify to the tv - I was never bored - loved how it had a mini fridge freezer - I would definitely book here again

Cons:

Didn’t like that I couldn’t open the windows due to my height but did get one of the cleaning staff to open my bedroom one I couldn’t open the bathroom one it felt stuck when trying to pull the string I was not shown how to open it when I arrived when I was shown to my room - cleaning staff may need to brush up on English - I’m not trying to be nasty she was lovely the female cleaning staff but she barely knew any English as I tried to ask her so had to use use one English word at a time to make her understand what I was wanting

2026-09-13 • via Nuitee
G
Geoff • couple • nz
6
Pros:

Great location

2026-09-13 • via Nuitee