Southwest Inn - Boutique Hotel

Hotels
7 (588 reviews)
Building No. 90 , Block B- 10 Sector 13 Dwarka , New Delhi , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly/exceptional staff
Good/central location (near AeroCity Metro)
Affordable / good value for price
Food reasonably priced and acceptable
Clean for the price (in some reports)
Cons:
Poor cleanliness and dated decor
In-room problems: AC, TV, sockets not working
Lift access issues to ground floor
Reception lacks cooling / uncomfortable reception area
Inconsistent staff behavior reported by some guests

Categories

Cleanliness
4
Multiple reviews call out poor cleanliness and decor; guests noted unclean rooms and requests to improve cleaning standards.
Service
9
Several guests praised staff by name and described reception staff as pleasant and exceptional, though isolated comments mention rude behaviour.
Location
9.5
Repeated positive mentions: convenient location, near AeroCity Metro and described as 'awesome' and 'great location.'
Room Quality
5
Rooms had issues reported (no AC in some rooms, TV not working, sockets faulty, basic decor problems); overall room quality is below expectation.
Amenities
5.5
Facilities like lift access to ground floor, reception cooling, and in-room amenities (AC/TV) were reported as problematic; water pressure noted as subpar.
Value for Money
8
Multiple reviewers explicitly said it was good value for the price (~3K) and affordable, though some felt pricing could be slightly lower.
Food and Beverage
8
Food was described positively in several reviews — reasonably priced and acceptable — and one review singled out food as not bad even when other aspects failed.
Overall Experience
7
Mixed overall: strong positives for staff and location but significant negatives around cleanliness, room issues, and amenities result in a mid-level overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:17

Property Description

Modern Comfort
Southwest Inn - Boutique Hotel offers air-conditioned rooms with free WiFi and a flat-screen TV, ensuring a comfortable stay for guests.

Culinary Delights
Indulge in a variety of cuisines at the hotel's restaurant, from American to Chinese to Indian, with options for vegetarian, halal, and kosher meals available upon request.

Convenient Amenities
With services like room service, a 24-hour front desk, bicycle rentals, and a business center, Southwest Inn - Boutique Hotel caters to all your needs during your stay.

Book your stay now at Southwest Inn - Boutique Hotel for a memorable and convenient experience in New Delhi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 588 reviews
Cleanliness: 4
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
M
Meenesh • solo_traveller • in
2
2026-08-02 • via Nuitee
C
Choudhury Arjya Kumar • solo_traveller • in
2
Pros:

Nothing

Cons:

Everything

2026-07-20 • via Nuitee
P
Pushkar • solo_traveller • in
10
2026-07-13 • via Nuitee
J
Jai • solo_traveller • in
10
2026-07-12 • via Nuitee
H
Hemanth • solo_traveller • in
8
2026-06-28 • via Nuitee
R
Rajeshwar 69 • solo_traveller • in
7
2026-06-23 • via Nuitee
L
Latika • solo_traveller • in
10
2026-06-20 • via Nuitee
S
Supriyio • couple • sg
7
Facility is OKAY for one night. Reception person was nice. Please improve the room N entrance decor.
Pros:

Liked the fact that it was a short Autoride from AeroCity Metro Station. Reception was a very pleasant person.

Cons:

Cleanliness and Decor of the Hotel can be improved greatly. Perhaps it is for people who do not wish to discern and wish to have the bar low.

2026-06-10 • via Nuitee
J
joel • solo_traveller • in
1
2026-06-10 • via Nuitee
S
Shubham • couple • in
10
2026-06-10 • via Nuitee
S
sandeep • couple • in
10
2026-06-07 • via Nuitee
B
Bhatia • couple • in
1
Pros:

worst property in photos show diffrent but when i go to property no hygin no ac works no tv works everything worst accept food not worth it…. from this ouo rooms are better

2026-06-01 • via Nuitee
M
Mishra • solo_traveller • in
10
2026-06-01 • via Nuitee
J
Jai • solo_traveller • in
9
2026-05-30 • via Nuitee
A
Aman • solo_traveller • in
10
2026-05-27 • via Nuitee
D
Deepak • solo_traveller • in
10
2026-05-26 • via Nuitee
M
Mugdha • solo_traveller • in
8
Lovely People Affordable Stay
Pros:

The Staff is as exceptional

Cons:

No Cooling in Reception at all
Lift access not to the ground floor

2026-05-25 • via Nuitee
M
Mugdha • solo_traveller • in
7
Overall value for money but scope for improvement…Staff is exceptional like Vikesh ,Vedpal,Tinku ,Nishant
Pros:

Cleanliness

Cons:

Lift not accessible to ground floor
Some Sockets not working in room
Reception ACs off which is so not done

2026-05-15 • via Nuitee
J
Jatin • solo_traveller • de
8
Clean, Friendly, Good Location
Pros:

For a price of ~3K, it was very clean and a great location. Staff was also very friendly and NOT like those judgmental ones that you get sometimes in Delhi. I did try the inhouse kitchen and the food was also good and reasonably priced. It was overall comfortable. The water pressure could be better though.

Cons:

Could have been 2.5-2.2 K

2026-05-13 • via Nuitee
A
Adnan • couple • in
8
Pros:

Location iş awesome,

Cons:

Still they need to clean space

2026-05-11 • via Nuitee