Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Unprepared service
Breakfast problems

Categories

Cleanliness
7.05
Room was not clean and shower was grimey with dirty tiles.
Service
8.55
Friendly staff, but poor service during breakfast.
Location
9.55
Great location, close to everything needed.
Room Quality
7.55
Room not ready on time and missing items.
Amenities
9.05
Good gym and pool facilities.
Value for Money
8.05
Considering the issues, not great value.
Food and Beverage
7.55
Breakfast wasn't the best and lacked necessary items.
Overall Experience
9.05
Despite issues, the overall stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:40

Property Description

City Views and Convenient Location
Four Points by Sheraton Melbourne Docklands offers stunning city and water views from all 273 guestrooms, providing a picturesque backdrop to your stay. Situated in the heart of Docklands with proximity to popular attractions like Marvel Stadium and the Convention Centre, guests can easily explore the vibrant surroundings.

Dining and Leisure Facilities
Indulge in a variety of culinary delights at the on-site all-day dining restaurant, serving up delicious breakfast options, tasty snacks, and a tempting dinner menu. After a day of sightseeing, unwind in the hot tub, steam room, or take a refreshing dip in the outdoor heated pool for the ultimate relaxation experience.

State-of-the-Art Conference Facilities
For business travelers, the hotel offers state-of-the-art meeting rooms accommodating up to 200 people, equipped with free Wi-Fi and flexible set-ups. Perfect for hosting successful events and conferences in Melbourne.

Experience the best of Melbourne at Four Points by Sheraton Melbourne Docklands. Book your stay now for a memorable and convenient experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that this property requires a refundable AUD 100 credit card pre-authorization upon check-in or a refundable AUD 200 cash bond for 1 night stay, plus another AUD 100 for each subsequent night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 7669 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 9.05
S
Sensimelia extended_group au
10
2026-07-25 via Nuitee
A
Aaron solo_traveller au
10
A very well run and well situated hotel close to many bars and restaurants but far enough away to find peace and enjoy t
Pros:

Loved the swimming pool and hot spa it was amazing and a lovely view

Cons:

I was satisfied with all of it

2026-07-25 via Nuitee
A
Allia couple au
7
2026-07-25 via Nuitee
G
Guilherme couple nz
4
Disappointed
Pros:

The breakfast

Cons:

The shower was broken, the TV didn’t work properly.

2026-07-25 via Nuitee
W
Wendy couple au
9
Our stay was short but very comfortable
Pros:

Great location and very clean rooms and responsive staff

Cons:

N/A

2026-07-24 via Nuitee
H
Henry solo_traveller au
10
2026-07-24 via Nuitee
C
Craig couple au
9
Great Location, Service & Amenities. Will be back :)
Pros:

Everything was spot on.
rooms, service, location great.

Cons:

distance to car park :)
if that's the worst, it's nothing.
Was all good.

2026-07-24 via Nuitee
F
Flora solo_traveller au
10
2026-07-23 via Nuitee
B
Baltruschaitis couple au
3
2026-07-23 via Nuitee
A
Annie solo_traveller nz
10
Pros:

Huge clean rooms. Loved the location and the staff were super helpful especially when I hurt myself

Cons:

NA

2026-07-23 via Nuitee
A
Aimee solo_traveller au
8
2026-07-23 via Nuitee
R
Rod couple au
9
2026-07-23 via Nuitee
R
Rocco solo_traveller au
10
Pros:

Excellent facilities

2026-07-23 via Nuitee
J
Jade solo_traveller au
10
2026-07-23 via Nuitee
C
Cara couple au
9
2026-07-22 via Nuitee
D
Dany couple au
9
2026-07-22 via Nuitee
M
Mark couple au
8
2026-07-22 via Nuitee
B
Belinda couple au
10
Amazing
Pros:

Every thing was beautiful :)

Cons:

Hot tub wasn’t hot enough

2026-07-21 via Nuitee
S
Samantha solo_traveller au
10
2026-07-21 via Nuitee
S
Sharni couple au
3
Good but scary that I got attacked by cockroache. Very unsettling and not sure if I’d come back.
Pros:

The property was nice

Cons:

There was a cockroach that crawled up my leg and it’s making me question the cleanliness of the hotel room. Was a pleasant experience

2026-07-21 via Nuitee