Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Unprepared service
Breakfast problems

Categories

Cleanliness
7.05
Room was not clean and shower was grimey with dirty tiles.
Service
8.55
Friendly staff, but poor service during breakfast.
Location
9.55
Great location, close to everything needed.
Room Quality
7.55
Room not ready on time and missing items.
Amenities
9.05
Good gym and pool facilities.
Value for Money
8.05
Considering the issues, not great value.
Food and Beverage
7.55
Breakfast wasn't the best and lacked necessary items.
Overall Experience
9.05
Despite issues, the overall stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:40

Property Description

City Views and Convenient Location
Four Points by Sheraton Melbourne Docklands offers stunning city and water views from all 273 guestrooms, providing a picturesque backdrop to your stay. Situated in the heart of Docklands with proximity to popular attractions like Marvel Stadium and the Convention Centre, guests can easily explore the vibrant surroundings.

Dining and Leisure Facilities
Indulge in a variety of culinary delights at the on-site all-day dining restaurant, serving up delicious breakfast options, tasty snacks, and a tempting dinner menu. After a day of sightseeing, unwind in the hot tub, steam room, or take a refreshing dip in the outdoor heated pool for the ultimate relaxation experience.

State-of-the-Art Conference Facilities
For business travelers, the hotel offers state-of-the-art meeting rooms accommodating up to 200 people, equipped with free Wi-Fi and flexible set-ups. Perfect for hosting successful events and conferences in Melbourne.

Experience the best of Melbourne at Four Points by Sheraton Melbourne Docklands. Book your stay now for a memorable and convenient experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that this property requires a refundable AUD 100 credit card pre-authorization upon check-in or a refundable AUD 200 cash bond for 1 night stay, plus another AUD 100 for each subsequent night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.3
Based on 7827 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 9.05
S
Sophie • couple • au
10
2026-08-22 • via Nuitee
G
Gaines • couple • au
10
2026-08-22 • via Nuitee
J
James • couple • au
8
2026-08-22 • via Nuitee
P
Pauline • solo_traveller • sg
8
Pros:

Free tram to city in front of hotel.

Cons:

The sauna room did not look too clean. Breakfast variety was same everyday.

2026-08-22 • via Nuitee
M
Matthew • couple • au
10
Fabulous; will stay here again and ask for more towels
Pros:

Everything but not enough towels.

Cons:

Only one towel

2026-08-22 • via Nuitee
R
Rachel • solo_traveller • au
10
2026-08-21 • via Nuitee
M
Mistry • couple • au
5
It was ok
Pros:

The bed

Cons:

Cleanliness and noise from neighbours.

2026-08-21 • via Nuitee
A
Andres • solo_traveller • cl
8
Cómodo
Pros:

Muy bien hotel. Habitación cómoda. Ubicado algo alejado del centro pero con los tranvías gratis el tema de solucionaba

Cons:

La limpieza. Estuve ocho noches y las sábanas no fueron cambiadas en ningún momento. La limpieza del suelo y del baño fueron muy deficiente

2026-08-21 • via Nuitee
M
Maria • couple • au
10
2026-08-21 • via Nuitee
A
Andrew • couple • au
8
Over all great value for money
Pros:

Staff friendly check in

Cons:

Room service terrible
Waited 40 minutes wine glasses
Called twice - said I would come down pick up myself
Lots things missing in room basic stuff
Wine glasses
Pen & paper
Spoon for coffee
Restaurant food over priced for people staying in house no up selling insensitives for guests

2026-08-21 • via Nuitee
E
Esra • couple • au
8
2026-08-21 • via Nuitee
E
Ezekiel • couple • au
8
2026-08-21 • via Nuitee
W
Wendy • couple • au
8
2026-08-20 • via Nuitee
L
love • couple • au
10
2026-08-20 • via Nuitee
O
Olivia • couple • au
10
2026-08-20 • via Nuitee
T
Taimua • family_with_children • au
10
2026-08-20 • via Nuitee
M
Melissa • solo_traveller • au
8
2026-08-20 • via Nuitee
D
David • solo_traveller • au
1
2026-08-20 • via Nuitee
P
Princess • solo_traveller • au
7
Overall, the stay was pleasant, with a great location and friendly staff, but the cleanliness could have been better.
Pros:

The location is really good—convenient and quiet. The receptionist are lovely and helpful.

Cons:

I checked in early, and they said the room was ready, so I was expecting it to be clean. However, the bin was already half full, and the toilet wasn’t that clean either. I mentioned the bin to the cleaner, but she just nodded and walked away without saying anything.

2026-08-20 • via Nuitee
S
santosh • couple • au
8
Pros:

Best location

2026-08-20 • via Nuitee