Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Unprepared service
Breakfast problems

Categories

Cleanliness
7.05
Room was not clean and shower was grimey with dirty tiles.
Service
8.55
Friendly staff, but poor service during breakfast.
Location
9.55
Great location, close to everything needed.
Room Quality
7.55
Room not ready on time and missing items.
Amenities
9.05
Good gym and pool facilities.
Value for Money
8.05
Considering the issues, not great value.
Food and Beverage
7.55
Breakfast wasn't the best and lacked necessary items.
Overall Experience
9.05
Despite issues, the overall stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:40

Property Description

City Views and Convenient Location
Four Points by Sheraton Melbourne Docklands offers stunning city and water views from all 273 guestrooms, providing a picturesque backdrop to your stay. Situated in the heart of Docklands with proximity to popular attractions like Marvel Stadium and the Convention Centre, guests can easily explore the vibrant surroundings.

Dining and Leisure Facilities
Indulge in a variety of culinary delights at the on-site all-day dining restaurant, serving up delicious breakfast options, tasty snacks, and a tempting dinner menu. After a day of sightseeing, unwind in the hot tub, steam room, or take a refreshing dip in the outdoor heated pool for the ultimate relaxation experience.

State-of-the-Art Conference Facilities
For business travelers, the hotel offers state-of-the-art meeting rooms accommodating up to 200 people, equipped with free Wi-Fi and flexible set-ups. Perfect for hosting successful events and conferences in Melbourne.

Experience the best of Melbourne at Four Points by Sheraton Melbourne Docklands. Book your stay now for a memorable and convenient experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that this property requires a refundable AUD 100 credit card pre-authorization upon check-in or a refundable AUD 200 cash bond for 1 night stay, plus another AUD 100 for each subsequent night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 7444 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 9.05
C
Caitlyn • couple • au
10
Pros:

Very kind

Cons:

Wasn’t the cleanest but I have ocd lol

2026-05-30 • via Nuitee
K
Kimberley • solo_traveller • au
10
Great stay, docklands.
Pros:

On arrival I was upgraded to the 13th floor with two queen beds. Facilities were excellent, breakfast and parking included. Sadly I only had a single night booked, perfect location for the stadium and ice hockey! Enjoyed the heated pool and spa for an evening swim, restaurants and public transport close by, convenience shop next door. Looking forward to returning!

Staff were lovely, the sky bar was booked for a function so unable to visit there. Fitness facilities are 24/7, a basic variety but all you need.

Cons:

I thought there was a sauna, but I could only find a steam room.

2026-05-30 • via Nuitee
B
beverly • solo_traveller • au
10
Pros:

Loved staying at Vibes

2026-05-30 • via Nuitee
R
ray • solo_traveller • au
7
Pros:

Good staff good facility
Room service was great

Cons:

Shower pressure very bad
The TV in the room shut off after 2 minutes of watching. Ask for help first night wasn't fixed. Only stayed 2 nights so gave up

2026-05-29 • via Nuitee
C
CG • solo_traveller • au
1
2026-05-29 • via Nuitee
T
Tahnee • solo_traveller • au
10
Loved it would recommend
Pros:

Professional and clean
Room had a amazing view

Cons:

N/A

2026-05-29 • via Nuitee
S
Sabrina • couple • au
9
It was really nice and comfortable easy to commute anywhere. Would stay again
Pros:

Lots of space in the room, comfortable beds, lots of facilities. Water in jacuzzi was hot and pool
Was nice and warm

Cons:

The air conditioning needs fixing it was hard to tell if it was on or off couldn’t feel air coming out of vents

2026-05-29 • via Nuitee
A
Annastashia • solo_traveller • au
6
2026-05-29 • via Nuitee
K
Karen • couple • au
9
Enjoyable, great location. My daughter has now booked for her family.
Pros:

Didn't have breakfast, did have dinner.

Cons:

The pillows were flat. Additional pillows would have been nice.

2026-05-29 • via Nuitee
P
Phoebe • couple • au
10
2026-05-28 • via Nuitee
P
Paul • solo_traveller • au
8
2026-05-28 • via Nuitee
R
Richard • solo_traveller • au
9
2026-05-28 • via Nuitee
J
Jye • couple • au
8
2026-05-28 • via Nuitee
A
Abbey • couple • au
10
2026-05-28 • via Nuitee
G
Grace • family_with_children • au
7
A nice place for a short stay in the Docklands!
Pros:

Good location, close to the District Docklands but a decent walk for the parking - not ideal with kids and dropping off bags etc. The room was okay for an overnight stay, would probably need a bigger room for longer (family of 4 in a 2 x double room).

Cons:

Very dusty room, we were all sneezing and then realised just how much dust was in the room, however, it was otherwise tidy. The pool is an outdoor pool, so only good to visit at particular times of the year in Melbourne!

2026-05-28 • via Nuitee
J
Jayden • extended_group • au
9
2026-05-27 • via Nuitee
T
Trang • couple • au
10
2026-05-27 • via Nuitee
Y
Yadwinder • couple • au
1
2026-05-27 • via Nuitee
S
Simy • couple • au
7
2026-05-27 • via Nuitee
T
Terry • couple • ie
9
Highly recommended
Pros:

Beautiful modern building and rooms … near the water , near downtown Melbourne ( free to travel on the Tram)..

Cons:

Nothing!

2026-05-27 • via Nuitee