Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Unprepared service
Breakfast problems

Categories

Cleanliness
7.05
Room was not clean and shower was grimey with dirty tiles.
Service
8.55
Friendly staff, but poor service during breakfast.
Location
9.55
Great location, close to everything needed.
Room Quality
7.55
Room not ready on time and missing items.
Amenities
9.05
Good gym and pool facilities.
Value for Money
8.05
Considering the issues, not great value.
Food and Beverage
7.55
Breakfast wasn't the best and lacked necessary items.
Overall Experience
9.05
Despite issues, the overall stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:40

Property Description

City Views and Convenient Location
Four Points by Sheraton Melbourne Docklands offers stunning city and water views from all 273 guestrooms, providing a picturesque backdrop to your stay. Situated in the heart of Docklands with proximity to popular attractions like Marvel Stadium and the Convention Centre, guests can easily explore the vibrant surroundings.

Dining and Leisure Facilities
Indulge in a variety of culinary delights at the on-site all-day dining restaurant, serving up delicious breakfast options, tasty snacks, and a tempting dinner menu. After a day of sightseeing, unwind in the hot tub, steam room, or take a refreshing dip in the outdoor heated pool for the ultimate relaxation experience.

State-of-the-Art Conference Facilities
For business travelers, the hotel offers state-of-the-art meeting rooms accommodating up to 200 people, equipped with free Wi-Fi and flexible set-ups. Perfect for hosting successful events and conferences in Melbourne.

Experience the best of Melbourne at Four Points by Sheraton Melbourne Docklands. Book your stay now for a memorable and convenient experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Please note that this property requires a refundable AUD 100 credit card pre-authorization upon check-in or a refundable AUD 200 cash bond for 1 night stay, plus another AUD 100 for each subsequent night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.3
Based on 7928 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 9.05
K
Kelly • couple • au
8
Great value for money and location
Pros:

Staff were friendly, location and value for money. Pool area on a nice day is a good place to unwind. We went for a walk by the Pier that night and found a great restaurant. If you want something that is not too expensive this hotel delivers.

Cons:

I was raining heavily when we left and no undercover area to park car and pack suitcases. Also parking which was included in our rate which was fantastic but it was a fair walk back and forth to get to.

2026-10-31 • via Nuitee
N
Natasha • family_with_children • au
10
2026-10-31 • via Nuitee
A
Adela • couple • au
8
Pleasant and convenient.
Pros:

Location near tram is excellent. Night time check in experience and staff member was absolutely lovely.
Good views.

Cons:

Everything was fine.

2026-10-31 • via Nuitee
N
Nicolò • couple • it
10
2026-10-30 • via Nuitee
K
Kelliec • couple • au
8
Pros:

Location was fantastic

Cons:

Rooms are small

2026-10-30 • via Nuitee
B
Bethany • family_with_children • au
2
It’s a room nothing great about this place.
Pros:

Location is great.

Cons:

Second time I’ve stayed there first time the room stunk, ask receptionist to do a clean or move us they just sprayed it you could smell it after the showers. The smell is coming up through the pipes.

Second time room aircon didn’t work had to ring them to say move us or fix it at 1am. Then I get down to reception they ask me to pay for parking. I said to them it’s not good enough that I’ve paid 450 and no discount for interruption.

2026-10-30 • via Nuitee
R
Rebecca • couple • au
10
Stay here every week! It’s magnificent!
Pros:

Love the views, the rooms are clean and comfy and the staff is excellent.

2026-10-30 • via Nuitee
B
Brooke • extended_group • au
4
2026-10-30 • via Nuitee
J
Jelena • couple • ee
10
I really liked this hotel. Tram stop is so close, very convinient
Pros:

Everything was great and super friendly staff. Delicious breakfast

Cons:

Once there was an issue with coffee machine, we had to wait once it’s fixed

2026-10-29 • via Nuitee
M
Michael • couple • au
10
2026-10-29 • via Nuitee
S
Simone • family_with_children • au
7
Overall nice comfortable room and delicious buffet breakfast. A little over priced for what it is but we did book last m
Pros:

Location was good

Cons:

Have the staff at the front desk not know how to actually make a booking. So we made the booking online then she said she would sort the rest out. She assured we would hav great view of harbour and Ferris wheel but that’s not was we got. But she did rectify this and we changed rooms where technically yes we could see both but not well. We were also told parking was included but was 200m away. Very inconvenient on a weekend where it was raining. Then when we went to checkout we were told parking wasn’t included but they did honour what we were told and gave us the free parking.

2026-10-29 • via Nuitee
C
Casey • family_with_children • au
10
100% recommend
Pros:

I love staying at Vibe! It's a great place with so many great attractions around it :)

2026-10-28 • via Nuitee
N
Nadia • family_with_children • au
10
2026-10-28 • via Nuitee
R
Rene Rose • couple • au
9
2026-10-28 • via Nuitee
A
Alison • extended_group • au
5
I would like to stay again as the location was good but the cleanliness of the bathroom in particular would concern me b
Pros:

great location, comfortable stay

Cons:

the grout and silicone in the bathroom were disgusting and not cleaned, hair left in the bathroom sink, tiles missing from the pool spa, tvs don’t work on the treadmills, staff having conversations in front of lines of guests waiting to be attended too on more than one occasion

2026-10-28 • via Nuitee
D
Dana • extended_group • au
7
2026-10-28 • via Nuitee
K
Kalisperis • family_with_children • au
10
2026-10-27 • via Nuitee
S
Saphiah • couple • au
6
2026-10-27 • via Nuitee
J
Jenna • family_with_children • au
10
Pros:

Comfy, clean,central

Cons:

Nothing

2026-10-27 • via Nuitee
J
Jodie • family_with_children • nz
10
2026-10-26 • via Nuitee