Toyoko Inn Kumamoto Shin-shigai

Hotels
•
Toyoko Inn
7.8 (1078 reviews)
Shinshigai 3-25 , Kumamoto , jp

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Noise from nearby bars
Limited breakfast menu
Some cleanliness issues

Categories

Cleanliness
6.76
Some reviews mention issues with toilet cleanliness, impacting the score.
Service
8.73
Staff consistently praised for their friendly and helpful service.
Location
9.27
Location is frequently highlighted as very convenient and excellent.
Room Quality
7.22
Rooms described as decent but some noise disturbances noted.
Amenities
7.25
Missing air purifiers in smoking rooms reported, affecting the score.
Value for Money
7.71
General satisfaction with the cost relative to the quality of stay.
Food and Beverage
7.26
Breakfast options limited in some reviews, impacting the rating.
Overall Experience
8.23
Overall experience is positive with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Modern Comfort and Convenience

Located in the heart of Kumamoto, Toyoko Inn Kumamoto Shin-shigai offers guests a comfortable stay with air-conditioned rooms, free WiFi, and private parking. The rooms are equipped with a desk, flat-screen TV, and free toiletries, ensuring a relaxing experience for every guest.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast available every morning at the accommodation. Whether you prefer a hearty meal or a light bite, there's something for everyone to enjoy before exploring the city.

Explore Nearby Attractions

Conveniently situated near popular attractions like Kumamoto Castle and Contemporary Art Museum Kumamoto, our hotel is the perfect base for your adventures. Let our reception team provide you with insider tips to make the most of your visit.

Experience comfort, convenience, and warm hospitality at Toyoko Inn Kumamoto Shin-shigai. Book your stay now and create unforgettable memories in Kumamoto.

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1078 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
A
AKIRA • solo_traveller • jp
8
2026-06-13 • via Nuitee
K
KAORU • couple • jp
7
普通
Pros:

清潔

Cons:

朝食が今一

2026-06-12 • via Nuitee
Y
yuitiro • solo_traveller • jp
5
Cons:

朝食

2026-06-06 • via Nuitee
山本 • extended_group • jp
9
2026-06-05 • via Nuitee
K
Karen • family_with_children • ph
4
Pros:

i like the location

Cons:

the room smells too strongly of cigarettes, there was no more humidifier or air purifier

2026-06-04 • via Nuitee
Y
YOSHIAKI • solo_traveller • jp
6
2026-05-29 • via Nuitee
H
HARUKO • solo_traveller • jp
6
2026-05-28 • via Nuitee
S
Sai • solo_traveller • jp
8
Pros:

近くに飲食店があり、便利でした。

Cons:

立体駐車場だったので、車の荷物の出し入れが出来なかったので、不便でした。

2026-05-27 • via Nuitee
久美子 • solo_traveller • jp
10
Pros:

スタッフの対応が良かったです😊お部屋も綺麗で過ごしやすかったです

Cons:

ちょうど外壁の工事中だったので足場があってカーテンを開けれなかったのが残念でした。けど仕方がないのは承知です！

2026-05-25 • via Nuitee
P
Paul Alexis • extended_group • ph
6
2026-05-24 • via Nuitee
T
TAKASHI • solo_traveller • jp
10
2026-05-24 • via Nuitee
K
Koji • solo_traveller • jp
9
2026-05-16 • via Nuitee
S
SHIGEKI • solo_traveller • jp
10
Pros:

フロントの女性スタッフの皆さんがとても親切で笑顔が素敵でした。駐車場のスタッフも礼儀正しくて見送りする姿が素敵でした。

Cons:

無し

2026-05-10 • via Nuitee
T
Tetsuya • couple • jp
9
Good
Pros:

とても親切なスタッフでした。

2026-05-07 • via Nuitee
H
HIROYUKI • extended_group • jp
7
2026-05-04 • via Nuitee
Y
Yukiya • solo_traveller • jp
7
2026-05-03 • via Nuitee
婷 • family_with_children • jp
6
2026-04-26 • via Nuitee
Y
YUSUKE • solo_traveller • jp
10
2026-04-22 • via Nuitee
E
eiichi • solo_traveller • jp
7
足場も良く、スタッフの対応も良かったので、居心地が良かった
Pros:

朝食が良かった。地元の料理もあったし、特に特に悲しい。レンコンがあったのは嬉しかった。

Cons:

ホテル内の各部屋ごとにパスワードが違っているので混乱した。パスワードの表示がテレビにしかされてなくてどこにあるかわからなくて困った。パスワードはホテルで1つで統一しても良いのではないか。どこのホテルでもそういうふうにしていると思う。セキュリティーの関係で仕方ないのかもしれないが、そんな厳格なセキュリティーをホテルのWi-Fiにはお客様は求めていません。

2026-04-22 • via Nuitee
M
mamoru • solo_traveller • jp
10
Pros:

朝食付きでリーズナブルな宿泊料金で満足してます!

Cons:

特にないです!

2026-04-21 • via Nuitee