Toyoko Inn Kumamoto Shin-shigai

Hotels
•
Toyoko Inn
7.8 (1099 reviews)
Shinshigai 3-25 , Kumamoto , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Noise from nearby bars
Limited breakfast menu
Some cleanliness issues

Categories

Cleanliness
6.76
Some reviews mention issues with toilet cleanliness, impacting the score.
Service
8.73
Staff consistently praised for their friendly and helpful service.
Location
9.27
Location is frequently highlighted as very convenient and excellent.
Room Quality
7.22
Rooms described as decent but some noise disturbances noted.
Amenities
7.25
Missing air purifiers in smoking rooms reported, affecting the score.
Value for Money
7.71
General satisfaction with the cost relative to the quality of stay.
Food and Beverage
7.26
Breakfast options limited in some reviews, impacting the rating.
Overall Experience
8.23
Overall experience is positive with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Modern Comfort and Convenience

Located in the heart of Kumamoto, Toyoko Inn Kumamoto Shin-shigai offers guests a comfortable stay with air-conditioned rooms, free WiFi, and private parking. The rooms are equipped with a desk, flat-screen TV, and free toiletries, ensuring a relaxing experience for every guest.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast available every morning at the accommodation. Whether you prefer a hearty meal or a light bite, there's something for everyone to enjoy before exploring the city.

Explore Nearby Attractions

Conveniently situated near popular attractions like Kumamoto Castle and Contemporary Art Museum Kumamoto, our hotel is the perfect base for your adventures. Let our reception team provide you with insider tips to make the most of your visit.

Experience comfort, convenience, and warm hospitality at Toyoko Inn Kumamoto Shin-shigai. Book your stay now and create unforgettable memories in Kumamoto.

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1099 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
K
Kiyoko • solo_traveller • jp
8
Pros:

朝食の種類が多くて、とても美味しかったし、コーヒーを部屋に持って行って飲めたり、朝食を弁当箱に詰めて部屋でゆっくり食べられるのもとてもよかったです。

Cons:

ランドリーがふさがっていて。なかなか空かない状況でした。外国人の人達が入れたまま放置していたりが目立ちました

2026-09-19 • via Nuitee
S
SHIGERU • solo_traveller • jp
8
Pros:

スタッフの方は笑顔で接客して頂いた

Cons:

朝食のご飯が 古米か若しくは、水加減が少なかったのか、固くぱさつきがあった

2026-09-17 • via Nuitee
N
Nobuo • couple • jp
7
ほぼ満足
Pros:

スタッフの対応が良かった

2026-09-14 • via Nuitee
T
Tetsuo • solo_traveller • jp
9
2026-09-13 • via Nuitee
家豪 • couple • tw
10
2026-09-11 • via Nuitee
楊 • solo_traveller • jp
8
Pros:

スタッフが明るい 

Cons:

特にないです

2026-09-09 • via Nuitee
M
Masanao • couple • jp
8
飲屋街のホテル
Pros:

清潔感あり、朝食を部屋に持ち帰り出来る事

Cons:

窓からの景観

2026-09-06 • via Nuitee
C
CHEN CHENG • couple • tw
8
2026-09-06 • via Nuitee
T
TAKAMI • solo_traveller • jp
8
自分のうっかりが本当に悔やまれます。
Pros:

当日同系列の別ホテルとブッキングしてしまっていたのを忘れてしまっていました。翌日急いでフロントでお代お支払いさせていただきました。

Cons:

歓楽街に近く、なかなかの雰囲気でしたね。

2026-09-05 • via Nuitee
S
Sato • solo_traveller • jp
8
2026-09-03 • via Nuitee
野田 • solo_traveller • jp
2
2026-09-02 • via Nuitee
C
chigiri • extended_group • jp
8
2026-09-02 • via Nuitee
S
SHINICHI • solo_traveller • jp
8
まーまー
Pros:

中心地に近い

Cons:

朝食

2026-09-01 • via Nuitee
T
TORU • solo_traveller • jp
8
普通
Pros:

動きやすい立地

Cons:

設備が古い

2026-08-31 • via Nuitee
Youichi • solo_traveller • jp
5
まあまあ!
Cons:

トイレの排水音が凄かったです。飛行機の離陸時の音みたいな異常な轟音に聞こえましたので調べてみる価値ありと思います。

2026-08-30 • via Nuitee
K
KAZUMASA • solo_traveller • jp
8
2026-08-28 • via Nuitee
C
CHAKI • solo_traveller • jp
7
2026-08-28 • via Nuitee
Y
YOSIKAZU • solo_traveller • jp
8
Pros:

安心出来る

Cons:

予約がとりにくい

2026-08-27 • via Nuitee
N
Nakamura • solo_traveller • jp
7
2026-08-25 • via Nuitee
C
CHAKI • solo_traveller • jp
7
2026-08-25 • via Nuitee