Toyoko Inn Kumamoto Shin-shigai

Hotels
Toyoko Inn
7.8 (1099 reviews)
Shinshigai 3-25 , Kumamoto , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Good breakfast options
Cons:
Noise from nearby bars
Limited breakfast menu
Some cleanliness issues

Categories

Cleanliness
6.76
Some reviews mention issues with toilet cleanliness, impacting the score.
Service
8.73
Staff consistently praised for their friendly and helpful service.
Location
9.27
Location is frequently highlighted as very convenient and excellent.
Room Quality
7.22
Rooms described as decent but some noise disturbances noted.
Amenities
7.25
Missing air purifiers in smoking rooms reported, affecting the score.
Value for Money
7.71
General satisfaction with the cost relative to the quality of stay.
Food and Beverage
7.26
Breakfast options limited in some reviews, impacting the rating.
Overall Experience
8.23
Overall experience is positive with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:44

Property Description

Modern Comfort and Convenience

Located in the heart of Kumamoto, Toyoko Inn Kumamoto Shin-shigai offers guests a comfortable stay with air-conditioned rooms, free WiFi, and private parking. The rooms are equipped with a desk, flat-screen TV, and free toiletries, ensuring a relaxing experience for every guest.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast available every morning at the accommodation. Whether you prefer a hearty meal or a light bite, there's something for everyone to enjoy before exploring the city.

Explore Nearby Attractions

Conveniently situated near popular attractions like Kumamoto Castle and Contemporary Art Museum Kumamoto, our hotel is the perfect base for your adventures. Let our reception team provide you with insider tips to make the most of your visit.

Experience comfort, convenience, and warm hospitality at Toyoko Inn Kumamoto Shin-shigai. Book your stay now and create unforgettable memories in Kumamoto.

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1099 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
Youichi solo_traveller jp
5
まあまあ!
Cons:

トイレの排水音が凄かったです。飛行機の離陸時の音みたいな異常な轟音に聞こえましたので調べてみる価値ありと思います。

2026-08-30 via Nuitee
K
KAZUMASA solo_traveller jp
8
2026-08-28 via Nuitee
C
CHAKI solo_traveller jp
7
2026-08-28 via Nuitee
Y
YOSIKAZU solo_traveller jp
8
Pros:

安心出来る

Cons:

予約がとりにくい

2026-08-27 via Nuitee
C
CHAKI solo_traveller jp
7
2026-08-25 via Nuitee
N
Nakamura solo_traveller jp
7
2026-08-25 via Nuitee
K
Kouzyunn solo_traveller jp
5
足長蜂
Pros:

設備も値段も立地も良かった。

Cons:

チェックイン後部屋に入ると何故か足長蜂が部屋にいた。スタッフに連絡して処理して貰うが、強力なスプレーをこれでもかと言うくらい撒かれ部屋は殺虫剤まみれ。気分が悪くなったら廊下に出て下さい。という意味の分からないアドバイスを貰いました。1時間以上換気しても殺虫剤の臭いはとれず、頭が痛くなりました。良くなかった点はそれだけです。

2026-08-25 via Nuitee
W
Waki couple jp
10
2026-08-23 via Nuitee
S
satoru couple jp
8
2026-08-17 via Nuitee
竹村 solo_traveller jp
8
2026-08-16 via Nuitee
M
Michiko couple jp
10
2026-08-13 via Nuitee
K
Katsuya solo_traveller jp
4
可もなく不可もなく...
Pros:

お部屋がきれいだった

Cons:

車で行く際に駐車場がとても不便で高額で残念だった。
説明も不十分に感じた。

2026-08-12 via Nuitee
J
Jun solo_traveller jp
8
2026-08-10 via Nuitee
良幸 solo_traveller jp
8
立地が最高。熊本を満喫できる場所でした
Pros:

市街地のど真ん中にあって熊本城や繁華街に近い

Cons:

朝食会場が狭い、お弁当パックが置いてあったので朝食とって部屋で食べる方も多い感じでした

2026-08-09 via Nuitee
藤澤 solo_traveller jp
7
2026-08-08 via Nuitee
越地 solo_traveller jp
6
Cons:

夜中に廊下での話し声が部屋の中まで聞こえて寝てたのを起こされた。

2026-08-03 via Nuitee
T
Tomomatsu couple jp
7
2026-07-25 via Nuitee
M
Minoru couple jp
8
良好でした
Cons:

おり悪く、外装工事中であったこと

2026-07-24 via Nuitee
H
HARUKO solo_traveller jp
6
Pros:

繁華街近く徒歩圏内で移動できた

2026-07-24 via Nuitee
M
Minoru couple jp
8
概ね良好でした
Cons:

外装工事中だったこと

2026-07-24 via Nuitee