Filario Hotel & Residences

The location was amazing! The hotel staff was also very nice, the views are second to none!

Localisation accès au lac
Bistrot bord de plage
Nourriture et qualité du service

The location of Hotel Filario is amazing. Lake Como is stunning, and the view from our room was absolutely beautiful. Unfortunately, that’s where the positives mostly ended.

On arrival, we were welcomed by a very professional receptionist, but she was the only staff member during our stay who seemed experienced and well-trained.

Our first night was terrible because the room was extremely dusty. There were spider webs, spiders, and bugs in several corners, and even the ventilation was full of dust. We reported it the next morning, and while it was cleaned afterwards, this should never have been the condition of the room when we arrived.

The room also had other issues. The lighting was so dim that the five mirrors were almost useless, and the air conditioning clearly wasn’t working properly. Housekeeping was also inconsistent. Most days the room was cleaned poorly, except on the last day when it finally looked like someone had taken the job seriously.

Breakfast was a real letdown. For a hotel that charges these prices and presents itself as a luxury hotel, it felt more like a two-star breakfast than a four-star experience.

The restaurant staff were excellent and were by far the best part of our stay next to the lady at day one check in . Unfortunately, the reception staff after check-in came across as undertrained, uninterested, and sometimes even arrogant. The checkout experience was especially disappointing: no eye contact, no “How was your stay?”, just taking the payment and handing over the bill. I wanted to mention the issues, but it was obvious there was no interest in hearing them.

I also noticed that previous reviews on google and tripadvisor mentioned the same problems in Room 303 and the problems regarding undertrained staff members.. this doesn’t seem to be a one-off.

For the price, the quality of this hotel is simply not worth it. The views are incredible, but they don’t make up for poor cleanliness, disappointing service, and an underwhelming overall experience.

Hotel Filario exceeded every expectation and was the perfect place to experience the beauty of Lake Como. From the moment we arrived, the service was nothing short of exceptional. Every member of the staff was warm, attentive, professional, and genuinely committed to making our stay unforgettable. They anticipated our needs, provided wonderful local recommendations, and always greeted us with a smile. Their concierge’s service was incredible. They managed all our bookings for boats, private car transfers and dinner reservations.

The hotel’s location is absolutely stunning, with breathtaking views of Lake Como from nearly every angle. Waking up to the peaceful water and surrounding mountains each morning was unforgettable. The property is elegant, modern, and impeccably maintained, creating a luxurious yet relaxed atmosphere. We stayed in the apartments to accommodate our family of four and it was perfect.

The private waterfront, beautiful pool, and easy access to the lake made it the perfect place to unwind. Whether we were enjoying breakfast overlooking the water or relaxing by the lake in the afternoon, every moment felt special.

What truly sets Hotel Filario apart is its incredible hospitality. The staff consistently went above and beyond to ensure every detail of our stay was perfect, making us feel like valued guests rather than just visitors. A special thanks to Gueseppe.

If you’re looking for a luxury hotel on Lake Como with breathtaking scenery, outstanding amenities, and some of the best service you’ll ever experience, Hotel Filario is the place to stay.

Location and ease to get a water taxi from the hotel jetty

I booked 3 nights during the San Giovanni festival. the view was amazing, the hotel section has large modern wonderful rooms. the food was great, the staff wonderful. My first Italian lake experience could not have been better and we will be re booking.

Great service, fantastic amenities, superb location.

The view is amazing and the location is fine if you want to pay for uber or water taxis to get anywhere. The pool is very nice and the beach access is good as well. Excellent lake access, Good offering of kayaks and paddle boards. Swimming pool was clean fresh and nice to be in.

Overall for the price we paid for 3 nights I was expecting a lot more and have received more from other places for less.

unbeliavble room, we stayed in the suite and was worth every single penny. so much space and the views where out of this world. The staff especially in the resturant their attention to detail was probably the best service ive ever had

Perfect
Clean new and everything is perfect.

Filario Hotel in Lezzeno is amazing! From the moment we arrived, the staff went above and beyond — attentive, warm, and genuinely responsive to every need without ever being intrusive. We had some unexpected things happen while there, and it was handled with grace and ease.

The villa itself is fabulous. Everything is well-maintained, and the flowers around the grounds were spectacular! Whether relaxing on the terrace with those breathtaking Lake Como views or simply wandering the property, everything felt pristine and thoughtfully cared for.

Breakfast each morning was a genuine highlight — a delicious spread that set the perfect tone for the day. Fresh, generous, and beautifully presented. The staff was very attentive and helpful.

Filario is away from a lot of the busyness around Lake Como, but easy to get to any place you want to with ease. Highly recommended for anyone seeking a refined yet welcoming retreat on one of Italy's most beautiful lakes.

You are right on the lake, we loved it here. Great pool area with views across the lake, we used the free paddle boards and ate pizza from the bar. Honestly couldn’t fault this place a real hidden gem. You will not be disappointed at all

First the good, of which there is plenty. Stunning location, beautiful hotel and great seafront with lots of cabanas and sun beds. Beach bar open from 12 to 8, good selection of food, very limited choice of wines by the glass. The white was quite bland, the rose ok. The restaurant is on the lakeside with fabulous views. It only has a small menu and is quite nouvelle cuisine, with small portions. The food is delicious though.
Staff everywhere are incredibly, helpful, friendly and efficient.
Lezzeno is very small and the road into the “village” has very few pavements. We ate at the Osteria il Governo, lovely garden terrace, and Aurora which had a lakeside frontage. Both good.
The 130 bus runs along the lake into Como, about a 45 minute journey. Air conditioned, speedy buses with tickets about 4E per person.
The Could be Better - in June the ferries are packed and people are jammed in. The timetable could be better. Going upstream there is a 9 am boat with the next one at 10 58 and 11 05. We wanted to go to Bellagio so went for the 10 58, when the ferry came it was full so no one could get on. Another ferry came from across the lake which was empty so we were first on. Three stops later at Tremmezzo huge groups got on, people were standing everywhere, it was jam packed. Bellagio was beautiful but oh so crowded. The first ferry to Como is 12 15 and takes over 2 hours, so we forked out for a taxi, at only 160E! Went to book ferry tickets for the return trip, queued 35 mins but gave up as we were only half way along in the queue. Hence taking the bus back.
We went in June, I hesitate to say this but Como is awash with Americans, wherever you go, the hotel seemed to be 98% occupied by them. Nice people, but all we could hear, wherever we went, was American accents. I nicknamed the area Americomo, the 52nd State.
The Bad - lots of young American children who like to use the pool. Much screaming and shouting, not stopped by their parents. They play a game in the pool called Marco Polo, a game of water tag. And the continued shouting of Marco….Polo, Marco……Polo, it doesn’t stop, was really annoying and the shrieking voices really carried. It went on for over an hour one day with a group of 6, until 7pm.
I think the hotel was really lovely, I would love to give it a 5, but the downsides mean we would not return.