Boutique By Browns

Hotels
9.3 (2179 reviews)
The Old Corn Mill, 24 Quay Street, South Quay, Worcester , Worcester , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast
Friendly staff
Cons:
Unhelpful front desk staff
Noise issues at night
Some maintenance needed

Categories

Cleanliness
8.94
Generally clean, but some minor maintenance needed.
Service
9.41
Staff were friendly and helpful, with some exceptions.
Location
9.95
Excellent central location with beautiful views.
Room Quality
9.4
Rooms were clean and comfortable, though some noise issues reported.
Amenities
8.93
Amenities are good, but some areas need maintenance.
Value for Money
8.89
Good value for the quality and location.
Food and Beverage
9.44
Breakfast was excellent with a good variety.
Overall Experience
9.41
Mostly positive, with a few areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:21

Property Description

Riverside Terrace: Enjoy a picturesque setting by the river with a terrace for relaxing and sipping on refreshments from the on-site bar & restaurant.

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, satellite channels, free WiFi, and tea/coffee making facilities for your convenience.

Central Location: Explore Worcester's vibrant bar scene and visit the renowned racecourse just a short 10-minute walk away. Conveniently located near Birmingham Airport, only 44 km away.

Ready to experience comfort and convenience by the river? Book your stay at Rooms at The Quay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 2179 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.41
M
mark • couple • gb
10
excellent
Pros:

hotel was excellent with a lovely restaurant. the breakfast was first class with plenty of choice. staff were very friendly and helpful. room overlooked the canal with stunning views. excellent value for money.

Cons:

nothing not to like

2026-10-14 • via Nuitee
D
Donna • solo_traveller • gb
10
Stunning rooms, beautiful views, helpful staff, delicious food! :-)
Pros:

I have stayed here as a solo traveller a few times in different rooms and have been blown away by the food , service and the rooms. I love it. I live in Suffolk so this is a 5 hour journey (to attend Worcester university) and this would be my chosen venue every time if I could. Thank you Browns.

Cons:

Nothing to report. This hotel is stunning. Faultless so far.

2026-10-13 • via Nuitee
T
Talei • couple • gb
10
Worth the price and great property
Pros:

Beautiful property

Cons:

Nothing

2026-10-12 • via Nuitee
S
Stephen • couple • gb
9
Fantastic hotel, would heartily recommend
Pros:

Sumptuous boutique hotel on the banks of the Severn. The complimentary glass of prosecco was a welcome surprise and set the tone from the staff, who couldn't have been more friendly and welcoming.
The room was nice with a very comfortable bed.
Fantastic breakfast and a well-stocked bar completed the stay.

Cons:

The en-suite door was perspex and lacked privacy as a result. The bathroom was also fitted with motion sensor lights, which seemed to stay on for a long-time at night, but a much less time when in the shower.

2026-10-12 • via Nuitee
D
Denise • couple • gb
10
Amazing and I would definitely return
Pros:

Lovely boutique style hotel, with beautiful Restaurant and Bar downstairs, which we wish we had booked, but we didn’t know how lovely it was

Cons:

The pillows were very hard! But that’s my only downfall

2026-10-12 • via Nuitee
S
Sal Jones • solo_traveller • gb
10
Beautiful place, right on the river
Pros:

We loved staying at Browns and would probably stay there again. It's in a fantastic location, right on the river, and very close to the centre of Worcester and the Cathedral. We had the River Room, with views across the river. As someone with limited mobility, I really appreciated the ground floor room, with Blue Badge parking right outside.
Our room was comfortable, lovely bed linens and a sumptuous feel. The complimentary toiletries, and towels were a lovely quality. There were lots of nice extras in the room, such as a safe, mini fridge, kettle, coffee maker and bottled water.
Staff were super friendly and nothing was too much trouble. We had dinner in the restaurant and this was a real treat. We also had breakfast and the choice was varied and delicious.

Cons:

Bathroom could have been cleaner and there was black mould all around the seal of the shower base. The shower cubicle was on the small side, and not suitable for someone with limited mobility.
Whilst the bed was beautiful, with crisp, clean bed linen, it was too firm for us, but that of course is subjective, other people may love that!

2026-10-11 • via Nuitee
E
Elaine • couple • gb
10
Fab overnight stay
Pros:

The staff are fab, efficient and very friendly. The bedrooms are luxurious with crisp white cotton bedding and beautiful large bath sheets. Food is delicious and good quality

Cons:

Nothing. All good

2026-10-11 • via Nuitee
G
Gavin • couple • gb
9
Wonderful Views of the Severn with rowers and swans first thing in the morning. Breakfast was amazing and Richard alwa
Pros:

Beautiful spacious room and wonderful decor.

Cons:

Shower was a bit weird and water could have been hottter

2026-10-11 • via Nuitee
S
Sylvia • couple • gb
8
Excellent location & amazing food. Shame no bar or lounge area to relax in.
Pros:

Excellent location. Amazing breakfast. Staff very helpful.

Cons:

No lounge area or bar area

2026-10-11 • via Nuitee
C
Claire • couple • gb
9
Great value for money with a top restaurant too.
Pros:

Superb! Great location with the service to match!the breakfast was up there with the best. Thanks for a lovely stay.

Cons:

Nothing it was excellent

2026-10-10 • via Nuitee
W
Wendy • couple • gb
9
2026-10-10 • via Nuitee
M
Matthew • couple • gb
9
2026-10-10 • via Nuitee
R
Rhoden • solo_traveller • gb
9
Great stay, random smell.
Pros:

Everything apart from one thing

Cons:

The care home smell when walking in

2026-10-10 • via Nuitee
K
Kathryn • couple • gb
10
Well worth the money, excellent place to stay. Would definitely recommend and would go again.
Pros:

Beautiful hotel in a great location. Food and breakfast excellent all freshly prepared and cooked.

2026-10-09 • via Nuitee
J
Josephine • couple • gb
9
Excellant and plan on returning.
Pros:

Our 2nd visit staying at this hotel, exceptional good value for money, such friendly staff , fabulous breakfast and evening meal and what a lovely touch that you are given a complementary glass of prosecco on arival.

Cons:

Its a personal choice that we would prefer a walk in shower rather than over a bath, but saying that it was a great one very poweful deluge.

2026-10-09 • via Nuitee
K
kenneth • couple • gb
10
Very happy would stay there again
Pros:

Great location and very comfortable

Cons:

Nothing

2026-10-08 • via Nuitee
W
Wendy • couple • gb
10
Memorable stay, will be back
Pros:

It was a lovely. Holding in a great location

Cons:

Nothing

2026-10-07 • via Nuitee
G
Gail • solo_traveller • gb
9
2026-10-07 • via Nuitee
M
Marnix • couple • nl
2
Het was gewoon te warm
Pros:

Bar

Cons:

Temperatuur in de kamer

2026-09-18 • via Nuitee
M
Michele • solo_traveller • gb
10
enjoyable and restful, I felt well looked after.
Pros:

Exceptional breakfast, friendly staff, helpful.
Evening meal: good value and superb choices

Cons:

Happy with everything!

2026-09-18 • via Nuitee