The Loch Lomond Arms Hotel

Hotels
8.6 (1318 reviews)
Main Road , Luss , GB

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful, central location in Luss village
Well maintained property and recent tasteful remodel
Cosy, charming rooms with comfortable beds and good showers
Excellent breakfast and many delicious dinner dishes
Friendly and welcoming staff in several stays
Traditional Scottish atmosphere
Cons:
Restaurant and breakfast staff frequently described as apathetic/disinterested; slow service
Tables and dining area sometimes left messy; plates/cutlery dropped
Value concerns — meals described as expensive or small portions
Parking registration not clearly communicated (reported potential fine)
Occasional room noise (fan) and small room sizes for some

Categories

Cleanliness
9.5
Rooms and property described as well maintained and recently remodeled; occasional issues noted in dining area (tables left messy, cutlery/plates dropped) but overall very clean.
Service
6.8
Repeated comments about apathetic, disinterested or inattentive staff (restaurant service slow, had to chase drinks, lack of initiative and supervision, parking not clearly communicated).
Location
9.6
Consistently praised — beautiful, central location in Luss village and perfect setting for the inn.
Room Quality
9.1
Rooms described as charming, cosy and comfortable after a recent remodel; beds and showers frequently praised (super comfy bed, amazing shower).
Amenities
9
Generally positive or unremarked beyond the refurb; parking setup caused a negative experience for at least one guest, but on balance amenities are viewed positively after the remodel.
Value for Money
7.2
Several guests felt food and some meals were expensive for what was received; expectation vs cost concerns for dinner portions and quality.
Food and Beverage
8.6
Food quality receives strong praise (excellent breakfast and many delicious meals) but F&B service and timing issues (slow service, some overcooked items) temper the score.
Overall Experience
9
Overall stays are very positive — beautiful property, cosy rooms and many friendly interactions — but recurring service/staffing issues in dining and parking friction reduce perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:12

Property Description

Charming Traditional Inn in Luss

Luxurious Rooms and Dining Experience
Indulge in feather pillows, Egyptian cotton bedding, and Scottish toiletries in individually designed rooms. Enjoy a Freeview LCD TV, safe, and hospitality tray. Delight in Scottish breakfasts, light lunches, and suppers with a modern twist at the cosy pub and restaurant.

Scenic Location for Outdoor Activities
Located in Loch Lomond National Park, perfect for walking, boating, and golfing. Explore the nearby Luss Pier and Loch Lomond Golf Club. Relax by the log fires, in the courtyard, or on the outdoor terrace in the landscaped gardens.

Ready to experience the charm and luxury of The Loch Lomond Arms Hotel? Book your stay now for a memorable getaway.

Important information:

Please note that parking spaces are limited and are on a first come first served basis.

All our rooms are nonsmoking and non-vaping. A charge of GBP 250 (per room in which smoking or vaping has occurred) will be billed to guests caught violating this rule, to cover cleaning costs.

Please note that the charging of e-cigarets is not permitted in our bedrooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.6
Based on 1318 reviews
Cleanliness: 9.5
Service: 6.8
Location: 9.6
Room Quality: 9.1
Amenities: 9
Value for Money: 7.2
Food and Beverage: 8.6
Overall Experience: 9
M
McDonald • couple • ie
10
2026-09-18 • via Nuitee
S
Serge • extended_group • fr
1
Passez votre chemin !
Pros:

Rien

Cons:

Cet hébergement est une catastrophe en dehors de sa localisation : le service est déplorable par exemple lorsqu'il y a des places de disponibles dans le restaurant et que le service vous précise que vous ne pouvez que dîner face au bar, la nourriture est tout à fait quelconque et mal présentée, les prix des whisky est hallucinant, l'accueil est sans saveur. Bref un rapport qualité prix qui doit vous inciter à passer votre chemin.

2026-09-18 • via Nuitee
C
Claire • extended_group • us
10
what a wonderful place to stay - the people, the room and the food were all amazing
Pros:

Everything was outstanding, and every staff member was delightful.

Cons:

Nothing

2026-09-18 • via Nuitee
P
Pamela • couple • us
10
Uniquely Special Hotel
Pros:

Hands down The Loch Lomond Arms must be the most thoughtfully and creatively decorated hotel I've ever stayed in. Recently renovated earlier this year, this property is a delight from the bar and dining room downstairs to the hallways and rooms. Each room is totally unique featuring a local clans person or theme and is curated with unique art, decor, photographs, and objects, all done with very high-end fabrics, bedding, furniture and finishing touches. The designer deserves an accolade for his/her superior work. The linens, towels, and robes are top quality. Local chocolates and a dram of whiskey and gin as well as a complimentary bar with soda waters and beer, cookies and a beautiful coffee/tea station are in each room. Lindsay at reception was so pleasant and helpful on check-in. Liam in the uniquely charmingly decorated bar conducted a whiskey tasting for guests. most enjoyable and interesting stay. Cuisine in the dining room for breakfast and dinner was good.

Cons:

The dining room serving staffing arrangement needs refinement and organization as both dinner and breakfast service was disjointed and delayed.

2026-09-17 • via Nuitee
K
Katja • couple • nl
8
2026-09-16 • via Nuitee
H
Heike • couple • de
10
Amazing
Pros:

Das schönste Hotel in Schottland. Wunderschönes Zimmer , Personal super freundlich, Frühstück sehr gut

2026-09-16 • via Nuitee
M
Menachem • couple • il
9
2026-09-15 • via Nuitee
A
Ariane • couple • de
10
Wunderbare Atmosphäre.
Pros:

Liebevoll eingereichter historischer Pub. Hervorragendes Essen. Sehr freundliches Personal.

Cons:

Nichts

2026-09-13 • via Nuitee
J
jackie • couple • gb
6
Cons:

The food at dinner was very poor.

2026-09-12 • via Nuitee
S
sarah ann • extended_group • gb
10
Fantastic staff, location is stunning and the renovation was amazing. Can’t wait to come back
Pros:

We loved the location, the renovation was outstanding.
Staff are fantastic
We are looking to return.

Cons:

The fact it’s booked up and we can’t seem to find a date to book back in.

2026-09-12 • via Nuitee
J
Jane • extended_group • us
10
Lovely stay in Luss.
Pros:

This is a lovely property on Luss. The charming decor and the on-site restaurant made our stay feel special.
Great options on the menu and attention to details in the guest rooms were appreciated.
We enjoyed the whiskey tasting offered on the evening of our arrival.

Cons:

The staff were very friendly and helpful. Service in the restaurant was quite slow and seemed a bit unorganized.

2026-09-12 • via Nuitee
S
Stephen • couple • au
9
Boutique historical Hotel with Modern comforts Like staying in a museum
Pros:

The uniqueness and quirkiness of the rooms and the total layout. It was like a museum. stepped in history if you were interested so it made for fascinating reading about all the family and. memorabilia.

Cons:

The entrance was quite confusing and they didn’t have a set check-in area. The check-in area was the Bar.

2026-09-09 • via Nuitee
B
Brian • extended_group • gb
10
Great place to stay
Pros:

How unique the room and decoration was. Not the standard "chain" of hotels where everything looks the same. A genuine attempt to be different. Loved the hand written letter in the room and the key fob which was a pocket watch.

Cons:

Nothing really

2026-09-06 • via Nuitee
B
Ben • solo_traveller • gb
8
A beautifully refurbed pub with rooms in a lovely location with great staff
Pros:

Breakfast was excellent, and flexibility on check out time

Cons:

Grumpy person at door who wouldn't even check if the room as available so I could check in early

2026-09-05 • via Nuitee
A
Andrea • couple • ch
7
2026-09-01 • via Nuitee
L
Lesley • couple • gb
10
2026-08-31 • via Nuitee
N
nigel • extended_group • gb
7
2026-08-31 • via Nuitee
L
lorenzoparis • Couples
10
Inspired décor where contemporary style meets tradition.
Pros:

Very charming. Very comfortable. Inspired décor where contemporary style meets tradition. Excellent food and service in a beautiful dining room. Ideally located in Luss, right by the loch. Highly recommended.

2026-08-27 • via Tripadvisor
L
Leslie • couple • us
10
Loved our stay!
Pros:

Beautiful Room, and location.

Cons:

Breakfast, ok

2026-08-27 • via Nuitee
M
Maria • family_with_children • gr
10
Beautiful hotel in a beautiful location!
Pros:

The overall atmosphere of the hotel, the personnel politeness and the area it is located; Luss is a beautiful village.

Cons:

The stairs… 😊 of course they are part of the hotel’s atmosphere!

2026-08-26 • via Nuitee