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Rejuvenate and Relax
Indulge in our outdoor pool, sauna, and fitness center. Unwind with complimentary Wi-Fi, and let our concierge services cater to your needs.
Culinary Delights
Savor international cuisine at sitatunga or enjoy 24-hour room service. Don't miss the daily local cuisine breakfast and unwind at the bar/lounge.
Comfort and Convenience
Experience air-conditioned rooms with free Wi-Fi, cable TV, and coffee/tea makers. Benefit from daily housekeeping and access to essential amenities.
Satisfy your travel desires at Sirikwa Hotel - book your stay now!
Pets not allowed
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Pets not allowed
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
No rollaway/extra beds available
Service animals not allowed
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Essential workers only - NO
No elevators
Individually-wrapped food options are available
Staff wears personal protective equipment
Temperature checks are available to guests
Food service has been amended for enhanced safety
Social distancing measures are in place
Professional property host/manager
Property is not currently implementing any enhanced cleaning measures
No cribs (infant beds) available
Gap period enforced between guest stays - 24 hours
Masks are compulsory at the property
The Hotel is ok to good, the staff certainly raise the level. Rooms could certainly do with a refresh, the bathroom is straight out of the 80’s but kept clean. Bedroom windows wouldn't lock, and had gaps that let a lot of noise through.
Food was good and varied enough.
Overall a pleasant enough stay
It's expensive when considering prices. Some rooms does not access wifi. Swimming pool has construct but they did not tell it.. Do not go.
We came for check in in the evening. The receptionist said she has no access to the system to check our booking because only her colleague in the morning has access to the email of booking. Com.
After wasting some time to solve this she asked me to show her the booking in my email which k did.
The she let us check in saying that BREAKFAST IS INCLUDED. How did she know, I don't know!!
We checked in and we ordered a meal from the menu at 7:15 pm. 2 hours passed without bringing the dinner to the room. We called reception (probably the same girl who did the check in) replied saying the food is coming up now. 15 minutes elapsed without anything coming up. We called again, a man replied saying he will check and get back to us which he didn't!!!
After another 30 minutes, the food came being cold and awful.
When we checked out in the morning, a male receptionist asked us to pay for the breakfast!!! He was rude. No one took any initiative to please us or to apologise or any efforts to compensate us for all the bad experience during the night and in the morning.
Literally, THIS IS THE WORST HOTEL I HAVE EVER BEEN TO.
We came for check in in the evening. The receptionist said she has no access to the system to check our booking because only her colleague in the morning has access to the email of booking. Com.
After wasting some time to solve this she asked me to show her the booking in my email which k did.
The she let us check in saying that BREAKFAST IS INCLUDED. How did she know, I don't know!!
We checked in and we ordered a meal from the menu at 7:15 pm. 2 hours passed without bringing the dinner to the room. We called reception (probably the same girl who did the check in) replied saying the food is coming up now. 15 minutes elapsed without anything coming up. We called again, a man replied saying he will check and get back to us which he didn't!!!
After another 30 minutes, the food came being cold and awful.
When we checked out in the morning, a male receptionist asked us to pay for the breakfast!!! He was rude. No one took any initiative to please us or to apologise or any efforts to compensate us for all the bad experience during the night and in the morning.
Literally, THIS IS THE WORST HOTEL I HAVE EVER BEEN TO.
The food
Old rooms, worn out furniture and a leaking toilet. The staff were unbothered about simple things like checking me in promptly and couldn't locate my reservation. They even suggested I claim that I did not use booking.com to avoid the commission.
Its not worth the prive laid for???
Satisfactory
Nothing
Breakfast was great.
Service at times was slow.
Rooms were not that great.
the room
HjI was a trainer for Inter continental hotel, Mombasa
The room cleaners were excellent and those who carried buckets of water along the rooms deserve highest respect.
In the bathroom the tapes were hot functioning well. You have to wait for a long time before you get hot water .
Staff were friendly.
Food was amazing.
Room service was great.
There was no WIFI. When we raised the concern, they did nothing about it.
There was no umbrella to pick guests from the parking lot when it was raining.
The showers need a bit of maintenance.
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