The W-Collection Esplanade Hermanus

Hotels
9.4 (2471 reviews)
63 Marine Drive , Hermanus , za
+27 21 054 0182

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Some complaints about bed softness
Small pool size

Categories

Cleanliness
9.31
Overall sentiment was positive, with many mentions of cleanliness throughout.
Service
9.78
Multiple reviews highlight the staff's helpfulness and attentiveness.
Location
9.82
Guests frequently praised the great location and proximity to attractions.
Room Quality
9.27
Positive remarks about the quality of the rooms with some mentions of comfort.
Amenities
9.3
Generally well-equipped but some minor criticisms noted, such as a small pool.
Value for Money
9.26
Comments suggest good value compared to costs, considering the location and service.
Food and Beverage
8.81
No direct comments on food; considered standard quality for this hotel tier.
Overall Experience
9.68
Overall satisfaction expressed consistently across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:38

Property Description

Luxurious Accommodation in the Heart of Hermanus

Modern Amenities: Enjoy free WiFi, a fully equipped kitchen, and private parking. Some units boast balconies, terraces, and sea views.

Comfort and Convenience: Benefit from a lift, full-day security, and luggage storage. Units feature cozy seating areas, satellite TV, and spacious desks.

Delicious Breakfast and Activities: Start your day with an à la carte breakfast and explore Hermanus with cycling, hiking, and walking tours.

Book now to experience the perfect blend of luxury and comfort at Esplanade Hermanus.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 2471 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
E
Emily • couple • gb
8
Excellent location, well appointed rooms, but gate lock needs fixing
Pros:

Great location, and a sea view room is an absolute must. It is definitely worth the additional money. Very good kitchen and short walk to a large Woolworths supermarket.

Cons:

We were in room 101. This is next to the main gate off the street. It said there was a key code to get in, but in fact the electronic lock on the gate was broken and anyone could walk into the complex. This made us feel a bit unsafe given our hotel room door was right next to this. I hope they fix this as a priority to keep guests safe.

2026-09-12 • via Nuitee
J
James • couple • us
10
2026-09-12 • via Nuitee
A
Ana Laura • solo_traveller • br
10
Pros:

Ótima localização. Apartamento bem equipado. Confortável. Funcionários muito solícitos.

Cons:

Sem observação

2026-09-12 • via Nuitee
E
Emily • couple • gb
10
Beautiful view in a well appointed room
Pros:

Room 202 very beautiful with fabulous sea view. Spacious room.

2026-09-12 • via Nuitee
J
James • couple • au
10
Beautiful apartment in the middle of the action.
Pros:

Great location and staff

Cons:

Nothing

2026-09-11 • via Nuitee
L
Luisa • family_with_children • it
10
Struttura bellissima, attrezzata di tutto. Ambienti comodi. Fornita anche di lavasciuga e detersivo. In dotazione anche
Pros:

Struttura stupenda, attrezzata di tutto

2026-09-11 • via Nuitee
M
Mohamed • family_with_children • sa
6
Pros:

فيه عامل بالليل مايفهم شي ولا يوجد حراسه ولا تلفون في الشقه ،

Cons:

فيه عامل بالليل مايفهم شي ولا يوجد حراسه ولا تلفون في الشقه ، اما موظف الفتره الصباحيه مايعرف يتعامل وسالته عن الاماكن القريبه فتح الذكاء الاصطناعي يبحث ، وايضا وقت الخروج الساعه 10 كنت في الشقه وطلعت للسياره قابلني العبيط بأسلوب همجي يقول عطني المفاتيح حالا ، طلبت منه دقائق اروح للشقه اجمع اغراضي رفض وقال سلمني المفاتيح وبطريقه استفزازيه ، ياذكي كيف أسلمك المفاتيح وشنطي بالشقه

2026-09-09 • via Nuitee
B
Bernd • extended_group • de
10
Comfort close to the whales
Pros:

Great setting with a balcony on second floor towards the sea. As a family of five, the apartment with rooms was perfect.

2026-09-09 • via Nuitee
M
Magdy • couple • eg
10
I highly recommend it.
Pros:

The location is amazing in front of the sea. It is a walking distance to cafes restaurants and shops. The staff and service were super. We really enjoyed our stay.

Cons:

Literally nothing

2026-09-09 • via Nuitee
R
Radha • extended_group • gb
9
2026-09-08 • via Nuitee
C
Chenell • couple • gb
10
Great place and location! would recommend.
Pros:

Safe neighborhood with a beautiful view of the ocean!
The room was very clean and is a great place for a short or long stay. The rooms are decorated very fun and cozy that makes it feel like homely.
The staff were so nice! We had our tour cancelled due to the weather and the went and found us some other options. Check in was easy and the staff were helpful in giving us recommendations for our stay.
The location is great, right by the restaurants and the board walk.

2026-09-08 • via Nuitee
L
Lauren • couple • au
10
2026-09-07 • via Nuitee
C
Calvin Kruger • solo_traveller • za
10
2026-09-07 • via Nuitee
V
Vibhav • extended_group • in
10
2026-09-06 • via Nuitee
K
Khalid • family_with_children • sa
10
2026-09-06 • via Nuitee
E
Ellen • extended_group • de
10
Pros:

Die Lage ist toll. Restaurants und der Cliff Walk sind in wenigen Minuten fußläufig zu erreichen. Das Personal ist außerordentlich nett und hilfsbereit.

2026-09-05 • via Nuitee
E
Enrica • solo_traveller • it
10
Appartamento sull'oceano eccezionale
Pros:

Appartamento moderno, meraviglioso!! Cucina attrezzata. Con terrazza direttamente sull'oceano, vista balene.
Tutto curato nei minimi dettagli.
Posizione insuperabile.

Cons:

Nulla

2026-09-05 • via Nuitee
P
philippe • extended_group • fr
8
Dommage j ai séjourné 1 seule nuit
Pros:

L emplacement,propreté

2026-09-05 • via Nuitee
S
Sonya • solo_traveller • za
10
Short stay
Pros:

Everything, it was 👍

Cons:

Nothing

2026-09-03 • via Nuitee
A
Abdulmohsen91Q8 • solo_traveller • kw
10
Pros:

كل شيء جميل بالفندق خاصة الاطلالة الجبارة على المحيط

Cons:

No thing

2026-09-02 • via Nuitee