Pen and Parchment by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (1021 reviews)
Bridgefoot , Stratford-upon-Avon , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Pets allowed
Bar
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly/helpful staff (many reports)
Very good breakfast and pub food
Nearby parking available
Pet-friendly / dogs accepted
Basic in-room amenities (tea/coffee, fans) provided
Cons:
Poor cleanliness in multiple areas (toilets, entrances, rooms)
Rooms very hot with no air-conditioning
Noise for some street-side rooms and early bin emptying
Steep, narrow and dirty stairs; accessibility issues
Inconsistent check-in experience / occasional unhelpful staff
Occasional dog smell in rooms

Categories

Cleanliness
5
Multiple reviews call out poor cleanliness: toilets that 'absolutely stank', rooms and entrances described as 'very dirty' and 'not cleaned in months', and general lack of care.
Service
9
Mixed but largely positive: several guests praise friendly, helpful staff and good breakfast service, though a few reports describe being ignored at check-in or encountering unhelpful individuals.
Location
10
Consistently highlighted as excellent — central, near attractions, short walks to town and RSC, with nearby parking; repeatedly described as a key reason to stay.
Room Quality
5.5
Many rooms reported as very hot with no air conditioning and limited airflow, some noisy/street-side rooms, and accessibility issues with steep, narrow or dirty stairs.
Amenities
9
Basic in-room amenities (tea/coffee/biscuits, fans provided), parking nearby, and pet-friendly; lack of air-conditioning noted but compensated by fans and other conveniences.
Value for Money
9
Several guests describe good value and comfortable stays; isolated feedback mentions paying high price for a poor room, but overall value perception is positive.
Food and Beverage
10
Food and breakfast receive strong praise across reviews — described as 'top class', 'nice food', and pub meals/breakfast frequently singled out positively.
Overall Experience
9.7
Despite cleanliness and room-temperature/accessibility issues, most guests report a positive stay driven by location, friendly staff and good food; many say they'd return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:36

Property Description

Charming Property in Stratford-upon-Avon
Centrally Located - Explore the Shakespearean sites within minutes
Cozy Rooms - Enjoy modern amenities and comfort
Hearty Breakfast - Start your day right with a delicious meal

Book now and experience the charm of Pen and Parchment in Stratford-upon-Avon!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1021 reviews
Cleanliness: 5
Service: 9
Location: 10
Room Quality: 5.5
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9.7
D
Daniel • couple • gb
4
2026-08-29 • via Nuitee
T
T Oulee • solo_traveller • us
9
Pros:

Great location, modern facility, good breakfast

Cons:

The staircase was narrow. The shower was a bit confusing to use.

2026-08-27 • via Nuitee
D
dawn • solo_traveller • gb
8
2026-08-25 • via Nuitee
D
Dariusz • couple • pl
10
Pros:

Świetna lokalizacja, kameralność, prosty dojazd. Bardzo wygodne łóżka, łazienka.

2026-08-25 • via Nuitee
A
Aimee • couple • gb
10
2026-08-24 • via Nuitee
D
Deborah • solo_traveller • gb
9
Very good.
Pros:

Location was excellent right next to the river & town center. Rooms were clean and comfy. Staff were helpful & friendly. Ate in the Pen & Parchment we had fish & chips and they were very good. The stairs up to the rooms are a bit tricky for people with mobility problems but the annex is fine. Nice place to stay.

Cons:

The stairs.

2026-08-22 • via Nuitee
M
Moritz • solo_traveller • de
8
Very nice pub
Pros:

Nice pub with very comfortable rooms, right opposite the RSC on the Avon.

2026-08-20 • via Nuitee
A
Anne • family_with_children • ie
9
Great location and friendly staff.
Pros:

Great location a stone's throw from the river and the centre of town. Lovely room with comfortable beds and spacious bathroom. Good choice of freshly cooked breakfast or continental breakfast. Easy check in and out.

Cons:

Room was too hot but there was nothing could be done about that, it isn't the fault of the hotel. Two fans were provided.

2026-08-19 • via Nuitee
Z
Zhaoying • extended_group • gb
9
Lovely pub stay experience in a great location
Pros:

The inn was located above a pub and the experience was very unique. Great location, located next to the river and town centre. The rooms were very clean and felt newly built. The staff members were super friendly and helpful! Would definitely stay again.

Cons:

It’s less of a complain about the facility more of a travel timing thing. We stayed during an extreme heatwave, the deluxe room windows was only able to be opened a little making the room not very well ventilated even though outside is much cooler than the room. But they provided 2 fans in the room.

2026-08-17 • via Nuitee
C
Cate • solo_traveller • gb
8
Very hot and bothered.
Pros:

Great location. Very nice breakfast. Comfortable room.

Cons:

It was extremely hot, not able to open window. Fans provided but didn't help much. It was a very uncomfortable night.

2026-08-14 • via Nuitee
J
Jane Elizabeth • couple • gb
7
Great location but room too hot
Pros:

Lovely staff clean room very central location

Cons:

No air conditioning the room was stifling . They did have fans but just seemed to create more hot air . Had to leave a day early on our 2night trip as couldn’t face another night sweating in room

2026-08-13 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-08-12 • via Nuitee
F
Fiona • solo_traveller • gb
9
Holiday gem - recommend!
Pros:

I stayed for 3 nights and am so glad I chose Pen & Parchment. Every staff member was friendly and helpful (special shout out to RJ). My room was spacious, clean, comfortable and beautifully decorated. The location was excellent, only a few minutes walk from everything, especially the Royal Shakespeare Theatre which was the main reason I was visiting. The cost was really good value considering what a busy time it was and how much surrounding places cost. This would be my top choice of where to stay if I'm back in the area.

Cons:

To get to my room in the main building, I had to go up a steep flight of stairs with an awkward door at the bottom, so it won't be accessible for everyone. The room got understandably hot in the heatwave; thankfully there were 2 fans that helped but I had to keep them on all the time I was there.

2026-08-12 • via Nuitee
J
Justin • couple • gb
10
2026-08-10 • via Nuitee
L
Leanne • couple • au
7
We were on holiday to visit family.
Pros:

Was a good location

Cons:

Getting to the room was quite unsafe. Stairs are really steep and narrow. And carrying luggage up was very scary.

2026-08-08 • via Nuitee
L
Liam • solo_traveller • ie
8
Very good place to stay
Pros:

Lovely room, had everything we needed, was in a great location.

Cons:

Room was got quite hot, they did provide a fan tho which helped. The duvets were just a bit to heavy/thick for the weather we have atm.

2026-08-08 • via Nuitee
E
Emma • couple • ca
10
2026-08-08 • via Nuitee
J
Jennifer • solo_traveller • gb
10
2026-08-07 • via Nuitee
K
Karen • extended_group • gb
8
As above.
Pros:

Very good location near to everything in centre and RSC. Nice eating are outside and room nice.

Cons:

Nothing.

2026-08-07 • via Nuitee
L
LUCA • couple • it
6
2026-08-06 • via Nuitee