La Santé Hotel & Spa

Hotels
9 (660 reviews)
42 Chau Long street, Ba Dinh district , Hanoi , VN

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Wifi connectivity issues
Minor bathroom layout issues

Categories

Cleanliness
8.75
Room was clean and peaceful, contributing to a good night's sleep.
Service
9.25
Staff were friendly and welcoming, always ready to help.
Location
9.25
Conveniently located in the heart of Hanoi with easy walking access to attractions.
Room Quality
8.75
Rooms were comfortable and suitable for resting after exploring the city.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.75
General sentiment of good value considering the location and service.
Food and Beverage
9.25
Breakfast was very good, particularly praised for the Pho.
Overall Experience
9.25
Overall stay was enjoyable, with many highlights noted, prompting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:43

Property Description

Modern Comfort and Convenience

La Sante Hotel & Spa, situated near Truc Bach Lake and West Lake, offers stylish rooms with complimentary WiFi. The 24-hour front desk ensures a seamless stay experience.

Convenient Location and Accessibility

Just a short drive to Hoan Kiem Lake and Ngoc Son Temple, the hotel's location is ideal for exploring the city. Airport transfers and various services are available for a hassle-free trip.

Culinary Delights and Services

Indulge in a buffet breakfast featuring Vietnamese and international dishes at the on-site restaurant. The hotel also offers luggage storage, laundry services, and more for a relaxing stay.

Book your stay at La Sante Hotel & Spa now for a perfect blend of comfort, convenience, and culinary experiences.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 660 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Marsilius • extended_group • fr
10
Pros:

J’ai apprécié le fait que l’hôtel ne soit pas situé en plein cœur de la partie la plus animée du Vieux Quartier. Nous pouvions y aller à pied en une quinzaine de minutes, tout en ayant de nombreux restaurants et cafés à proximité. Notre chambre donnait à l’arrière, à l’écart de la rue principale, et elle était étonnamment calme la nuit. Le lit était confortable et la chambre était bien entretenue. C’était un endroit pratique pour séjourner et partir facilement à la découverte de Hanoi.

2026-09-19 • via Nuitee
O
Oscar • couple • gb
10
Our room was fine for a short stay and had everything we actually needed
Pros:

The bed was comfortable enough, although the mattress felt a little worn and could probably be replaced soon. The shower was another small issue for me because it was quite high to step into. Apart from that, housekeeping had done a good job and the room was clean. I wouldn't say the room was luxurious, but it was practical and comfortable for a few nights.

2026-09-19 • via Nuitee
K
Keira • couple • gb
10
Pros:

We stayed here for one night before heading to Lan Ha Bay and came back for another night afterwards. The hotel kept our larger bags for us while we were on the boat, which saved us from taking everything along. They also let us check in a little earlier than the usual time. The first room was facing the road and was quite noisy, but the room we had when we returned was much more peaceful. That made a noticeable difference.

2026-09-18 • via Nuitee
J
Janet • couple • us
10
The location was probably the best thing for us
Pros:

We could walk to the night market and there were restaurants, massage places and small shops everywhere around the hotel. It was busy outside, but we didn't find it difficult to get around. The rooom was a decent size and very clean when we arrived. Breakfast was also better than I expected. We didn't use the hotel restaurant much because the prices seemed quite high compared with the local places nearby.

2026-09-18 • via Nuitee
W
William • couple • au
10
The hotel worked well for our few nights in Hanoi
Pros:

It was about a 15-minute walk to the Old Quarter, and we had plenty of places to eat and get coffee along the way. Our room was clean and comfortable, although we could hear quite a bit of traffic from the street. The second time we stayed, we asked for a room away from the road and it was much quieter. Breakfast was good with a reasonable choice of food. I only wish the coffee was better, as there wasn't really a proper coffee machine.

2026-09-17 • via Nuitee
H
Hannah • solo_traveller • au
10
Nothing felt forced, which I really liked
Pros:

A simple, pleasant stay with genuinely kind staff. Everyone was easy to talk to and happy to help when needed. I really liked the calm atmospherE.

2026-09-17 • via Nuitee
L
Leah • couple • au
10
It’s a good value choice for travelers. I enjoyed my time here overall
Pros:

The hotel is located right in the city center, which makes getting around very easy. It’s surrounded by many tourist spots and local attractions. The food was decent, especially for breakfast, though there are better options nearby if you want to explore. Still, it was more than enough to start the day. The convenience of the location is a major advantage.

2026-09-16 • via Nuitee
D
Daniel • couple • gb
10
I had a very pleasant experience overall
Pros:

My room was spacious, clean, and very comfortable to stay in. I especially liked the complimentary tea, coffee, and bottled water provided daily. It made the stay feel more welcoming. The hotel truly lives up to its rating in terms of comfort and quality. Everything was arranged thoughtfully for guests. It’s a great place to relax after a long day.

2026-09-15 • via Nuitee
A
Amy • extended_group • au
10
Pros:

The room was a bit on the smaller side, and some of the equipment felt slightly dated. Breakfast options were somewhat limited, but still acceptable. On the positive side, the staff were always very polite and helpful. The air conditioning worked well, and the hot water was reliable. Overall, it covered the basic needs comfortably. Despite a few minor drawbacks, I still had a pleasant stay, and the good service made a difference.

2026-09-15 • via Nuitee
T
Tom • couple • gb
10
The facilities were well thought out and suited our stay quite well
Pros:

The room had everything we normally needed, and the shared facilities were easy enough to use. I liked that things were practical rather than there just for decoration. We could settle in quickly and didn’t have to spend much time asking about how anything worked. There were also enough useful amenities that we never really felt something was missing. It made the stay more straightforward, especially when we were coming back after a long day outside. Nothing stood out in a flashy way, but everything was there when we needed it.

2026-09-11 • via Nuitee
M
Molly • couple • gb
10
We enjoyed the stay and slept well
Pros:

I liked how quiet the hotel was. We hardly heard any traffic, which was nice after spending time in the busy parts of the city. The beds were big and comfortable, and there was enough space for us to stay with young children. There were also quite a few restaurants nearby, so finding somewhere to eat was easy. The staff were friendly and helpful whenever we needed anything. Overall, we had a comfortable and quiet stay.

2026-09-11 • via Nuitee
M
Marina • extended_group • ru
9
2026-09-07 • via Nuitee
C
Carla • couple • es
1
2026-09-05 • via Nuitee
S
Sabita • family_with_children • ca
10
Overall fantastic
Pros:

Breakfast was awesome, exceeded our expectation. Location was good. But the locality was ok.

Cons:

The room was not soundproof, especially if your room is near elevator, you will hear noise time and again.

2026-08-31 • via Nuitee
A
Andromachi • solo_traveller • gr
9
Great central location and lovely staff
Pros:

Excellent location — right in the middle of everything, with the Old Quarter and most of the main sights within walking distance, which saved us a lot of time and transport every day. The staff were extremely helpful and friendly with anything we asked for. Great value for money overall, and an easy recommendation for anyone who wants to be central in Hanoi.

Cons:

The room struggled to cool down — even with the air conditioning on full and the fan running, it stayed warm. Other than that, nothing negative to report.

2026-08-30 • via Nuitee
H
Hiền • solo_traveller • vn
10
2026-08-30 • via Nuitee
L
Lê • family_with_children • vn
8
2026-08-24 • via Nuitee
M
Mari Merchan • solo_traveller • es
3
Pros:

No me ha gustado nada. Me cambiaron al hotel babyllon a unos 200m. No pegué ojo. Las paredes son de papel. A las 2h de la madrugada los huéspedes de la habitación contigua empezaron a gritar y nada hicieron

Cons:

Nada me gustó

2026-08-17 • via Nuitee
A
Andrzej • solo_traveller • pl
9
Pros:

Przestronny, czysty pokój. Dobra lokalizacja. Miły i pomocny personel.

2026-08-15 • via Nuitee
D
Donatis • solo_traveller • it
2
Pros:

Nhân viên lịch sự

Cons:

Thiếu tiện nghi

2026-08-12 • via Nuitee