The Setai Sea Of Galilee

Hotels
•
Orchid Hotels & Resort
8.6 (1844 reviews)
Hof Ze'elon , En Gev , IL

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (multiple mentions of 'Rafi' and 'Neve')
Beautiful property and pool area with lush vegetation
Spacious, well-furnished rooms with terraces
Excellent food (mentioned in several reviews)
Many repeat guests indicating strong overall appeal
Cons:
Poor communication and disorganized service for some guests (automated messages, no replies)
Cleanliness issues for at least one stay: dirty private pool and mosquitoes
Neglected lake access/no maintained private beach; paths littered
Value concerns: complaints about price and an alleged incorrect VAT charge
Intrusive maintenance visits and unresolved hot-water/room service issues in one report

Categories

Cleanliness
6.8
Mixed: several glowing reviews overall but one detailed report of a dirty private pool, mosquitoes and litter on the lake access which lowers cleanliness perception.
Service
9.6
Mixed but strong: multiple reviews praise specific staff (notably 'Rafi' and 'Neve') as exceptionally attentive, though one review describes disorganized check-in, poor communication and intrusive maintenance.
Location
7.8
Mixed: the Kinneret scenery is praised, but hotel access to the water, absence of a maintained private beach and neglected paths are repeatedly criticized.
Room Quality
9
Positive: room size, furniture and terraces are repeatedly praised; one report noted a hot-water issue but room quality is generally high.
Amenities
9.7
Positive: pool, vegetation around the pool and overall hotel facilities are frequently praised as luxurious, though one stay reported a dirty private pool on arrival.
Value for Money
7.2
Negative-to-mixed: several guests feel the property is pricey for the service received; one guest reports being incorrectly charged VAT (reported €300) and another calls it 'Nul pour le prix'.
Food and Beverage
9.7
Positive: food is described as excellent in multiple Hebrew-language comments, supporting a high score despite limited specific mentions.
Overall Experience
9
Generally positive: many guests report repeat visits and warm, attentive staff creating a welcoming atmosphere, tempered by a few serious service and maintenance failures for some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 13:05

Property Description

Luxurious Infinity Pool and Spa Centre
Setai Sea Of Galilee offers a serene escape with its infinity pool and rejuvenating spa centre, perfect for unwinding after a day of exploration.

Modern Amenities in Every Room
Indulge in comfort with Smart TVs, coffee machines, and elegant bathrooms featuring bathrobes and free toiletries in each room, ensuring a luxurious stay.

Convenience and Hospitality
With a 24-hour front desk and complimentary bicycle usage, the hotel provides exceptional service and convenience for all guests.

Book now to experience the ultimate blend of luxury and relaxation at Setai Sea Of Galilee.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. For guests booking from outside of Israel, the tax is not included in the total price.

Please note, on Saturdays and Jewish holidays check-in starts 1 hour after the sunset. Please note that food and groceries bought outside of the hotel are not allowed on hotel's grounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

8.6
Based on 1844 reviews
Cleanliness: 6.8
Service: 9.6
Location: 7.8
Room Quality: 9
Amenities: 9.7
Value for Money: 7.2
Food and Beverage: 9.7
Overall Experience: 9
K
Kabha • couple • il
10
Pros:

רפי תודה מכול הלב החדרים נקים ותודה לאחזקה על הכול האוכל ממש טעים

2026-09-12 • via Nuitee
K
karim • couple • il
10
2026-09-09 • via Nuitee
D
DAVID • couple • fr
2
L’hôtel n’est pas l’image de son enseigne et de ses prix.
Pros:

L’emplacement est magnifique, dommage que l’accès à la Kineret est impossible et très sale.

Cons:

Le service était plus que médiocre.
Le groupe SERVICES était livré dans des sacs en plastique.
Les serviettes et peignoir étaient livrés en vrac…. honteux pour l’enseigne.

2026-09-09 • via Nuitee
D
Davy • couple • fr
6
Bon mais service déplorable
Pros:

L’emplacement le standing de l’hôtel et la nourriture

Cons:

J’ai attendu ma chambre près 3 h ce qui est inacceptable pour un hôtel de ce standing et le tarif proposé

2026-09-09 • via Nuitee
D
Dan • family_with_children • il
1
Cons:

Absolutely unacceptable for a hotel of this standard
We paid around 3,000 NIS per night to stay at what is supposed to be a luxury hotel. What we experienced around the pool on Saturday was honestly shocking.
People were allowed to come in carrying their own coolers filled with bottles of alcohol and drinks, settle around the pool and drink for hours. Some even brought **their own speakers and played loud music, while the hotel staff seemed to do absolutely nothing to enforce any kind of rules.
The result was an atmosphere completely incompatible with what you would expect from a hotel of this standard: excessive drinking, loud music coming from different speakers, and visibly intoxicated guests. At some point, even the pool water smelled like vodka and Red Bull
What is most disappointing is not even the behavior of some guests, but the fact that the hotel allows it to happen. At this price level, you expect a minimum level of control and the ability to enjoy the hotel’s facilities in a pleasant and relaxing environment.
I have stayed in many hotels and have never experienced anything quite like this. Even in hostels, there are usually stricter rules around the pool.
At 3,000 NIS per night, this is simply unacceptable. If you are looking for peace, service and the atmosphere you would normally expect from a luxury hotel, avoid staying here on Saturdays.

2026-09-06 • via Nuitee
A
Ahmab • solo_traveller • il
10
2026-09-04 • via Nuitee
ליפז • couple • il
1
2026-09-04 • via Nuitee
S
Shoshi • family_with_children • il
8
בסהכ אנחנו נהנו הייתה לילדים חוויה טובה.
Pros:

הארוחות היו טובות מאד. המנונים מתמלאים כל הזמן כל הכבוד על כך.
מכונת הקרח בחדר שיחוק. כל הכבוד
החדר היה נקי ומרווח.

Cons:

זמינות מים לשולחן בארוחת ערב. התלות המלצר לוקחת זמן . רצוי בארוחת ערב שיהיו מים חופשיים כמו בארוחת בוקר.
הגאקוזי היה מלוכלך וביקשנו לנקות. נוקה חלקית.
בכניסה לחדר צואת יונים ביקשנו לנקות-לא ניקו.
ירידה לכנרת לא מסודרת.
טיפול בבבעייה מצריך לבוא לקבלה שוב ושוב. אין מעקב על ביצוע/אי ביצוע של הפניות מה שמצריך לבוא אישית לקבלה. בחדרים חלק מהטלפונים הפנימיים לא עובדים.

2026-08-31 • via Nuitee
T
tsur • solo_traveller • il
2
Pros:

Very dirty rooms food at dinner not good atball

Cons:

Noise with very crowded

2026-08-31 • via Nuitee
A
aharoni • solo_traveller • il
1
2026-08-31 • via Nuitee
A
Asya • couple • il
4
ציפינו ליותר
Pros:

המיקום והנוף מאוד יפים

Cons:

השירות והתנהלות ברמה נמוכה מאוד. העובדים לא מקצועיים, אין סדר, קבלת פנים בכלל מזעזעת, 4 שעות של יבוש בהמתנה. רצינו לבטל את החופשה ולעזוב

2026-08-30 • via Nuitee
S
sohad • solo_traveller • il
9
2026-08-30 • via Nuitee
H
Haj • extended_group • il
10
2026-08-30 • via Nuitee
R
Ragheb • solo_traveller • il
8
2026-08-29 • via Nuitee
S
Shira • couple • il
6
2026-08-28 • via Nuitee
אייל • solo_traveller • in
10
רמה גבוהה מאוד
Pros:

חדרים מתקנים וארוחות וגם צוות במיוחד רפי מהקבלה וחדר האוכל שנתן מכל הלב

Cons:

מחיר יקר

2026-08-28 • via Nuitee
H
Hadi • family_with_children • il
10
Pros:

רפי שעזר לנו אין כמו רפי מספר 1

2026-08-26 • via Nuitee
M
Marwan • family_with_children • il
10
Pros:

רפי תודה מכול הלב

2026-08-26 • via Nuitee
S
Shir • couple • il
2
2026-08-26 • via Nuitee
K
khateeb • solo_traveller • il
9
2026-08-24 • via Nuitee