Konak Saray Hotel

Hotels
6.8 (223 reviews)
ANAFARTALAR STR. NO 635 , Izmir , tr

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Location near attractions
Cons:
Dirty rooms
Safety concerns at night

Categories

Cleanliness
4.44
Several reviews mention that the rooms were dirty and required renovation.
Service
8.91
Friendly staff reported in multiple reviews provide assistance.
Location
6.45
Close to attractions but some concerns about safety at night.
Room Quality
5.4
Rooms reported as outdated, with facilities needing maintenance.
Amenities
6.43
Some amenities available, but many require improvement.
Value for Money
8.39
Affordably priced for a basic stay despite issues.
Food and Beverage
7.94
Breakfast variety appreciated, enhancing overall experience.
Overall Experience
6.41
Mixed feelings overall due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:45

Property Description

Luxurious Ottoman Mansion Hotel

Convenient Location: Located between Izmir Agora Museum and the International Fair, Konak Saray offers easy access to key attractions. Just 200 meters from Basmane Train and Metro Station.

Modern Comforts: Enjoy modern furnishings, air-conditioned rooms with flat-screen TVs, a cozy reading area, and complimentary Wi-Fi and parking.

Culinary Delights: Indulge in a daily buffet breakfast with a variety of choices, including fresh fruit. Experience Turkish and international cuisine at the hotel's restaurant or opt for convenient room service.

Experience luxury and convenience at Konak Saray Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 223 reviews
Cleanliness: 4.44
Service: 8.91
Location: 6.45
Room Quality: 5.4
Amenities: 6.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 6.41
K
KHALDI solo_traveller dz
8
2026-08-25 via Nuitee
E
Ervin extended_group de
1
Total dump!
Pros:

Nothing

Cons:

I would give this hotel 0 out of 10 if I could.

The photos on http://Booking.com are extremely misleading and do not reflect the actual condition of the hotel. The pictures show a clean, modern, and well-maintained property, but the reality is completely different. It honestly feels like false advertising.

The moment we walked into the building, we were greeted by a strong smell of cigarette smoke throughout the corridors. The room smelled even worse, making it very uncomfortable to stay there. It was obvious that people smoke in the rooms, despite what guests might expect.

The room and the bathroom were dirty. The shower was filthy, many things were broken or damaged, and the furniture and facilities looked old, worn out, and poorly maintained. The entire place felt neglected and far below any acceptable standard of cleanliness.

What made the experience even worse was the way we were treated when we started documenting the condition of the room. We were taking photos and videos to record the state of the property, and a man who appeared to be the owner or manager became extremely aggressive. He started shouting at us, raising his voice, and speaking to us in a very rude and inappropriate manner simply because we were documenting the condition of the room. This behavior was completely unacceptable and made an already terrible experience even worse.

We were in the hotel for approximately 20 minutes. After seeing the actual condition of the property, we decided that we could not stay there for even one night. We fully understood that the reservation was non-refundable and that we would lose our money, but we chose to leave anyway because the conditions were completely unacceptable. In other words, we lost the money we had paid after being there for only about 20 minutes rather than risk spending the night in that room.

This was one of the worst hotel experiences I have ever had.

2026-08-10 via Nuitee
E
Ervin couple de
1
2026-08-10 via Nuitee
G
Gifty solo_traveller gb
5
2026-08-07 via Nuitee
F
Fülöp solo_traveller hu
9
Pros:

Személyzet hozzá állása.

Cons:

Dohány szag.

2026-08-03 via Nuitee
G
Georgel couple ro
9
O experienta inedita
Pros:

Citind recenziile anterioare, m-am gandit ca voi gasi o maghernita. Intr-adevar, se vede ca hotelul a fost candva in culmea gloriei. Din pacate, trecerea anilor si poate neglijenta proprietarilor au adus cladirea in starea in care se afla acum.; cu adevarat, pacat …Lasand la o parte mofturile, sa vedem si partea buna a lucrurilor: Hotelul este situat chiar in inima bazarului, ceea ce face experienta si mai interesanta. Camera a fost spatioasa, paturile foarte confortabile, apa fierbinte, presiune la dus. Parcarea se afla chiar langa hotel. Personalul hotelului este amabil, dragut; se vede ca au ani de experienta in spate. Micul dejun a fost bogat, destul de variat, cu produse proaspete, puse la discretie. In concluzie, o experienta inedita.

Cons:

Parerea de rau ca un lucru cu adevarat deosebit a fost lasat sa se distruga…

2026-07-15 via Nuitee
Y
YOUNG HEE couple kr
1
2026-07-11 via Nuitee
M
Murat solo_traveller tr
8
2026-07-03 via Nuitee
M
Melek solo_traveller fr
4
Cons:

Endroit inaccessible avec le taxi ,cher pour le service et confort que c'est il y'a beaucoup mieux pour ce prix la

2026-06-08 via Nuitee
D
Douglas solo_traveller ie
5
Pros:

Day staff friendly, beds nit comfortable. Place could do with a freshness up.

2026-06-06 via Nuitee
F
Fabrice solo_traveller fr
10
Pros:

En plein vieux quartier a cote du bazar et de l agora proche du front de mer. Génial immersion totale en turquie. Parking surveillé et un petit dejeuner au top

2026-06-04 via Nuitee
P
Puzovic solo_traveller rs
1
2026-05-20 via Nuitee
G
Georgi extended_group bg
7
Супер хотел в непрепоръчителен район
Pros:

Чудесен персонал, чиста стая и окей закуска.

Cons:

Районът не е особено приятен, близо е до центъра на Измир, но хотелът се намира в леко западната част на Измир.

2026-05-17 via Nuitee
N
Natali solo_traveller us
2
Pros:

The staff was very friendly and welcoming. We also liked the fresh breakfast, and the location was quite convenient. Thank you for your hospitality!

Cons:

Unfortunately, the hotel itself was in very poor condition. The room looked extremely old, and it seemed that no renovation had been done for many years. There was a very strong smell of cigarettes, smoke, and other unpleasant odors in the room. The mirror was dirty and broken, and overall everything looked very neglected and unclean.

It was honestly difficult to stay in the room because of the condition and cleanliness. During all our travels, we have rarely seen a room in such a state. While the price was low, in our opinion it was still too high for the quality and conditions provided. We appreciate the friendly staff, but we would not recommend this hotel to travelers who are used to European standards of comfort and cleanliness.

2026-05-11 via Nuitee
I
Irakli extended_group gb
4
2026-05-05 via Nuitee
F
Fatima solo_traveller es
7
2026-05-04 via Nuitee
R
Raed solo_traveller gb
8
2026-05-03 via Nuitee
A
afanasyeva solo_traveller ru
2
Pros:

Безумно грязный отель, который находится в настоящих трущобах

2026-05-02 via Nuitee
P
Peter solo_traveller gb
7
Pros:

Great value for money.
Clean. Good location.
Perfectly adequate for my needs as a solo cyclist. Bike kept safe inside.
Simple buffet breakfast.

Cons:

The hotel has seen better days, this is reflected in the room cost.

2026-05-02 via Nuitee
A
Ayse solo_traveller ch
2
Pros:

Hic temiz degildi . Saclar vardi yerlerde ve odanin tavaninda yapismis sülük vardi ve gece hic uyuyamadim

Cons:

Hic temiz degildi . Saclar vardi yerlerde ve odanin tavaninda yapismis sülük vardi ve gece hic uyuyamadim

2026-04-25 via Nuitee