Holiday Inn Express - Manchester - TRAFFORDCITY by IHG

Hotels
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Holiday Inn Express
8.4 (6481 reviews)
2 Mercury Way , Manchester , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Inconsistent cleanliness
Basic room quality
Parking fees

Categories

Cleanliness
7.75
Some reviews indicated issues with cleanliness, including hairs on bedding.
Service
9.05
Many guests commented positively on the helpful and friendly staff.
Location
9.25
Consistently praised as great and convenient, especially near the Trafford Centre.
Room Quality
7.25
Mixed feelings with some guests finding rooms basic and not very clean.
Amenities
8.25
Amenities received average feedback; some issues with specific facilities like beds and WiFi.
Value for Money
8.75
Opinions varied, with some feeling like the price was high for the room quality.
Food and Beverage
8.25
Breakfast and dining options received mixed reviews, with some guests noting they could be better.
Overall Experience
8.65
Guests generally enjoyed their stay but highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Convenient Location
Holiday Inn Express - Manchester - TRAFFORDCITY is strategically situated near EventCity and Trafford Centre, making it an ideal choice for business and leisure travelers alike.

Modern Amenities
With 220 air-conditioned en-suite rooms equipped with essential amenities, a mini gym, and free high-speed WiFi, guests can enjoy a comfortable stay with all their needs catered to.

Meeting Facilities
The hotel boasts 3 air-conditioned meeting rooms flooded with natural light, perfect for hosting successful meetings or events for up to 40 delegates.

Ready to experience convenience and comfort at Holiday Inn Express - Manchester - TRAFFORDCITY? Book now for an unforgettable stay!

Important information:

Kindly note the property only accepts card payments.

Guests are required to present the same card that was used to make the booking at check-in. Full payment of your reservation will be taken on the morning of check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.4
Based on 6481 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.65
A
Azam • couple • gb
10
Great experience, will book again when in Manchester,
Pros:

Ease of checking in, great parking facility!

Cons:

Everything ok, breakfast is a little early, better if 7.30am to 10.30am

2026-06-13 • via Nuitee
L
Lynsey • solo_traveller • gb
4
Lovely staff i cannot complain anout their service but i womt be back
Pros:

Location to shops

Cons:

Dirty room, had to ask for towels and sofa bed unsafe with exposed mechanism that could cause potential harm

2026-06-13 • via Nuitee
G
G • solo_traveller • gb
6
2026-06-13 • via Nuitee
A
Abed • solo_traveller • gb
7
Nice rooms and bar area. Poor breakfast sadly
Pros:

Clean and comfortable. Nice rooms

Cons:

Poor breakfast. Most of the food was finished and not replaced in the buffet. No eggs available.

2026-06-13 • via Nuitee
L
Laura • solo_traveller • gb
10
2026-06-12 • via Nuitee
A
Aurelija • family_with_children • gb
10
Highly recommend staying here
Pros:

Amazing staff! They provided 5* service! Very attentive, personal and friendly

Cons:

My kids has food allergies so choosing breakfast options was a bit limited but overall- amazing

2026-06-11 • via Nuitee
J
JANICE • extended_group • gb
9
Pros:

Great location , breakfast good & fresh

2026-06-11 • via Nuitee
F
Freckles • solo_traveller • gb
9
Lovely hotel and very friendly staff!
Pros:

Breakfast was lovely - the out of hours grab bag option was really a good idea!

Cons:

Access to self service/buffet when you have a dog with you.
I don’t want to be served breakfast and sit in a different room but rather to go and get the food myself. I left my dog in my van to enable to do this.

2026-06-11 • via Nuitee
K
Kristina • couple • gb
6
Cons:

Car parking £5? Seriously 😳

2026-06-10 • via Nuitee
S
shabana • solo_traveller • gb
8
Great location n staff
Pros:

Location
Breakfast
Staff

Cons:

Nothing

2026-06-10 • via Nuitee
G
Gavin • couple • gb
10
Excellent
Pros:

Felt very welcomed and the staff was fantastic and accommodating

Cons:

Nothing

2026-06-10 • via Nuitee
J
Juan Carlos • solo_traveller • es
9
2026-06-09 • via Nuitee
S
Simon • solo_traveller • gb
10
Pros:

Clean , tidy nice staff . Decent bar .

Cons:

Took a while for warm water to come through and shower wasn’t all that powerful

2026-06-08 • via Nuitee
K
Karen • extended_group • gb
10
Perfect place for a night away
Pros:

Friendly helpful staff . Warm welcome. Comfy social area , great breakfast . Spacious bedroom with excellent walk in shower . Bed comfy and extra pillows .

2026-06-08 • via Nuitee
T
Tamara • family_with_children • gb
8
Pros:

Cleanliness and location.

Cons:

Food.

2026-06-08 • via Nuitee
G
Gul • solo_traveller • gb
10
Pros:

Perfect location for Trafford shopping centre.

2026-06-08 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-06-07 • via Nuitee
M
Mohammed Alvir • solo_traveller • gb
10
2026-06-07 • via Nuitee
S
Serge Guy • solo_traveller • be
10
Bien
Pros:

Accueil

Cons:

Déjeuner

2026-06-07 • via Nuitee
K
Kylie • couple • au
9
Friendly staff
Pros:

Clean and comfortable room. In a great location for us. Staff go out of their way to make sure you have an enjoyable stay.

2026-06-07 • via Nuitee