Holiday Inn Express - Birmingham - City Centre by IHG

Hotels
•
Holiday Inn Express
8.5 (11174 reviews)
19 Holliday Street , Birmingham , GB
+44 121 516 1990

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable price
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness issues, particularly with dirty rooms and carpets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
8.72
Guests generally noted the good location.
Room Quality
7.67
Rooms were described as small and occasionally dirty, with some mentions of hard beds.
Amenities
8.7
Good range of amenities mentioned, including breakfast options and a bar.
Value for Money
8.66
Many guests felt the hotel was good value for the price.
Food and Beverage
8.71
Breakfast received positive remarks, enhancing the overall dining experience.
Overall Experience
8.68
Overall, guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.

Comfortable Rooms and Dining Options

Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.

Business-Friendly Facilities

For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.

Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 11174 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
T
Townsend • solo_traveller • gb
8
Pros:

The room was nice and comfortable. The staff helpful and approachable.

Cons:

The air conditioning in the room.was noisy so couldn't have it on over night

2026-09-12 • via Nuitee
A
anthony • couple • gb
10
2026-09-12 • via Nuitee
C
Catherine • family_with_children • gb
8
Basic but ok.
Pros:

Friendly staff
Comfy beds

Cons:

No fridge or water in the room.
Air con too warm at lowest.
No single yogurts at breakfast. Had to request breakfast drinks to be available at buffet when run out.

2026-09-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
Extremely good hotel love staying there
Pros:

A very warm welcome when I arrived only to just to let me have the room early

Cons:

Nothing it’s great

2026-09-12 • via Nuitee
V
Vicky • extended_group • gb
10
Travelled there for the weekend and had a lovely time. A lovely stay and will be back again soon
Pros:

It was close to the centre near to the shops. Not long to walk there and a nice area too.
Lovely breakfast each morning and staff were friendly and helpful

Cons:

Not a bad word to say it was great

2026-09-11 • via Nuitee
M
Mandy • couple • gb
9
Fabulous
Pros:

Clean comfortable quiet good location
Staff were very nice and helpful
Food good

Cons:

Sink in our room was slowly blocking

2026-09-11 • via Nuitee
P
peter • solo_traveller • gb
8
Pros:

Very clean and great staff
Beds were comfortable and large although we had a twin room

2026-09-11 • via Nuitee
O
Omri • family_with_children • gb
10
2026-09-11 • via Nuitee
P
Pannon-Mag-Agrár • couple • hu
10
A szálloda központi helyen fekszik és gyorsan elérhető a központ.
Pros:

Az elhelyezkedés számomra tökéletes volt.

Cons:

nem tudok ilyet

2026-09-11 • via Nuitee
A
Alvaro • extended_group • pt
8
2026-09-11 • via Nuitee
I
Ian • solo_traveller • gb
5
2026-09-10 • via Nuitee
M
Martin • solo_traveller • de
9
Solides und zentral gelegenes Hotel
Pros:

Gute Lage, sauberes Zimmer und hilfsbereite Mitarbeiterinnen. Frühstückt bietet alles, was man braucht.

Cons:

Für das, was geboten wird, relativ teuer.

2026-09-10 • via Nuitee
J
James • solo_traveller • gb
8
2026-09-10 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-09-10 • via Nuitee
C
Constance • couple • gb
9
Pleasant stay, clean and comfortable with friendly staff
Pros:

Good location and easy to find

2026-09-10 • via Nuitee
L
Lars • solo_traveller • se
6
Man får vad man betalar för
Pros:

Bra

2026-09-10 • via Nuitee
F
Fiona • couple • gb
9
Clean and comfortable, great value for money
Pros:

Check in was fast and friendly. Location is great. Rooms clean and comfortable.

Cons:

The breakfast can be on the cool side and the quality isn't the best. However, breakfast being included is fantastic.

2026-09-09 • via Nuitee
G
gillian • couple • gb
10
Perfect place to stay near centre
Pros:

Always delivers
Great location lovely rooms very clean

2026-09-09 • via Nuitee
I
ian • solo_traveller • gb
7
Pros:

Nice bedroom and bathroom

Cons:

Found some staff very rude. Shower was not very warm

2026-09-09 • via Nuitee
P
Paula • family_with_children • gb
10
Very relaxed and overall a good stay
Pros:

Breakfast was lovely.the room was a little on the small side for 3 adults but was comfy and adequate for one night

Cons:

Room could have been more spacious for 3 adults

2026-09-09 • via Nuitee