Holiday Inn Express - Birmingham - City Centre by IHG

Hotels
•
Holiday Inn Express
8.5 (11174 reviews)
19 Holliday Street , Birmingham , GB
+44 121 516 1990

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable price
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness issues, particularly with dirty rooms and carpets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
8.72
Guests generally noted the good location.
Room Quality
7.67
Rooms were described as small and occasionally dirty, with some mentions of hard beds.
Amenities
8.7
Good range of amenities mentioned, including breakfast options and a bar.
Value for Money
8.66
Many guests felt the hotel was good value for the price.
Food and Beverage
8.71
Breakfast received positive remarks, enhancing the overall dining experience.
Overall Experience
8.68
Overall, guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.

Comfortable Rooms and Dining Options

Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.

Business-Friendly Facilities

For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.

Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 11174 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
C
Chris • couple • gb
8
I’d stay here again
Pros:

Welcoming staff, spacious room, good facilities. Great location

Cons:

Niggles really: Room was rather cool and it did not seem possible to increase the temp of the a/c above 18 C. The shower was good but the door was inadequately sealed so the bathroom floor became quite wet. The menu for half board dinner was disappointing

2026-09-19 • via Nuitee
E
EJ ODOHODI • solo_traveller • gb
5
Pros:

Upgrade

Cons:

Bed

2026-09-19 • via Nuitee
P
paul • solo_traveller • gb
9
2026-09-19 • via Nuitee
R
Ralph • couple • gb
9
2026-09-19 • via Nuitee
R
Rita • solo_traveller • gb
10
2026-09-19 • via Nuitee
G
Georgina • couple • gb
9
Very good, highly recommend
Pros:

Perfect location, its called an express but honestly its the same as a normal holiday inn. It was clean, quiet, breakfast was great, all in all i would definitely return

Cons:

Nothing, if i had to be picky there was a hair on the bed that definitely wasnt mine but aside from that it was great

2026-09-18 • via Nuitee
S
Solomon • solo_traveller • gb
10
2026-09-18 • via Nuitee
S
Sabine • solo_traveller • ch
9
2026-09-18 • via Nuitee
G
Gee • family_with_children • gb
9
Amazing stay
Pros:

Great faciliteis, clean modern hotel, excellenet location and fab breakfast

Cons:

bed a little uncomfortable

2026-09-18 • via Nuitee
H
Hanna • extended_group • gb
10
2026-09-18 • via Nuitee
O
Olamide • solo_traveller • gb
10
2026-09-18 • via Nuitee
A
Anastasius • couple • ae
7
Quite a nice place to stay
Pros:

Staff were professional and made my stay easy

Cons:

The breakfast eggs were scorched more like a mass production and boiled eggs were not available

2026-09-18 • via Nuitee
L
Lubica • couple • sk
9
2026-09-18 • via Nuitee
T
Thomas James • solo_traveller • gb
8
Great room, breakfast disappointing
Pros:

Room was brilliant, no faults

Cons:

Breakfast was terrible, most hot food containers empty, warm juices, limited options, very few tables as most weren’t getting cleaned…really let down a great room and stay

2026-09-18 • via Nuitee
N
Niclas • solo_traveller • se
6
Pros:

Läget jättebra, rum helt ok

Cons:

Frukost var under all kritik jämfört för 1 år sedan.
Inga glas,inget pålägg.
Ingen som städa av bord.
Grisigt tyvärr

2026-09-17 • via Nuitee
C
Claire • couple • gb
10
Lovely! originally got the wrong address and went to the holiday inn, but was pleasantly surprised!
Pros:

Staff were extremely friendly, got free bottled water on arrival which i don’t expect at all from a budget hotel, breakfast was great

Cons:

we did get knocks from the cleaners multiple times on the first morning, not sure if there was an overlapping route

2026-09-17 • via Nuitee
A
Ashishkumar • family_with_children • ae
8
2026-09-17 • via Nuitee
K
ktglitz • couple • gb
10
Pros:

Gluten free options at breakfast

2026-09-16 • via Nuitee
L
Lisa • extended_group • gb
5
Stressful which delayed us getting into our rooms and settling.
Pros:

The location was perfect

Cons:

Booked two rooms one was booked as assessable for my sister who is wheelchair bound and was given two standard doubles.
When we went to reception they argued that the room was assessable even though it wasn’t.
After a long battle at reception they went up to check to confirm the room was not assessable.
At one point one of the reception team rolled her eyes which upset my sister and offended us both.

2026-09-16 • via Nuitee
R
René • solo_traveller • ch
9
Citytrip à Birmingham
Pros:

Personnel sympathique et disponible, situation de l'hôtel (à pied, 5' du Symphony Hall, 10' de Canalside, 10' du centre ville, 10' de la gare centrale)

Cons:

La climatisation réglée sur 19 degrés et difficile à régler, malgré la notive explicative. Un sifflement/bourdonnement aigu dans la chambre 612 dès que quelqu'un dans la chambre voisine utilise la douche (j'ai signalé ce problème à la réception).

2026-09-16 • via Nuitee