Holiday Inn Express - Birmingham - City Centre by IHG

Hotels
•
Holiday Inn Express
8.5 (10986 reviews)
19 Holliday Street , Birmingham , gb
+44 121 516 1990

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable price
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.71
Several reviews mentioned cleanliness issues, particularly with dirty rooms and carpets.
Service
9.18
Multiple reviews praised the friendly and helpful staff.
Location
8.72
Guests generally noted the good location.
Room Quality
7.67
Rooms were described as small and occasionally dirty, with some mentions of hard beds.
Amenities
8.7
Good range of amenities mentioned, including breakfast options and a bar.
Value for Money
8.66
Many guests felt the hotel was good value for the price.
Food and Beverage
8.71
Breakfast received positive remarks, enhancing the overall dining experience.
Overall Experience
8.68
Overall, guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Convenient Location and Modern Amenities

Holiday Inn Express - Birmingham - City Centre offers a convenient stay with free WiFi, air-conditioned rooms, and a 24-hour front desk. Situated just a short walk from Birmingham New Street Station and Grand Central shopping mall, the hotel provides easy access to popular attractions.

Comfortable Rooms and Dining Options

Each room at Holiday Inn Express Birmingham is equipped with essential amenities such as a desk, blackout blinds, and a pillow menu. Guests can enjoy a power shower and complimentary toiletries in the en-suite bathroom. The property also boasts a bright Express Café and Bar serving a daily buffet breakfast and light meals throughout the day.

Business-Friendly Facilities

For business travelers, the hotel offers a business centre for guest use, ensuring a productive stay. Whether visiting for leisure or work, Holiday Inn Express - Birmingham - City Centre caters to all needs.

Book your stay now at Holiday Inn Express - Birmingham - City Centre for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 10986 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
B
Barry • solo_traveller • ie
9
2026-08-08 • via Nuitee
T
Tara • solo_traveller • ie
9
Excellent value for money
Pros:

Rooms were comfy, location was handy, breakfast was lovely. I also liked that there was complimentary tea and coffee at reception. It's a fantastic value for money hotel with a very convenient location, close to everything.

Cons:

The carpets in our room could use a deep clean. We were 14th floor. The hotel could also use better signage getting there as we struggled to find it when we first arrived

2026-08-08 • via Nuitee
M
Maria • solo_traveller • gb
10
Pros:

Everything!! Had a pleasant stay and staff 👌.

Cons:

No faults found.

2026-08-08 • via Nuitee
J
Jose Joy • couple • gb
10
2026-08-08 • via Nuitee
V
Vladimir • couple • fi
9
Pros:

удобно, быстро, чисто, норм завтрак, хорошее местоположение

2026-08-08 • via Nuitee
K
Katy • couple • gb
10
Great location, lovely staff.
Pros:

Staff were so friendly and helpful. Great location. Breakfast was great too!

2026-08-08 • via Nuitee
B
boyd • solo_traveller • ch
5
Not for light sleepers. If you need a central location and on a budget it will do the job.
Pros:

-Friendly Staff.
-Location.
-Comfy bed.
-Breakfast

Cons:

-Noisy water pipes/ air in the system making loud noises from the rooms either side.
- AC not great.
-Dirty floor carpet/ marks in the room.

2026-08-08 • via Nuitee
O
Ove • couple • gb
10
Very good
Pros:

Everything

Cons:

N/A

2026-08-08 • via Nuitee
L
Linda • couple • gb
10
2026-08-07 • via Nuitee
M
Mirko Mario • couple • it
9
2026-08-07 • via Nuitee
D
Dianthus • solo_traveller • de
9
2026-08-07 • via Nuitee
L
laila • family_with_children • it
9
Città accogliente da tornarci
Pros:

Colazione buona . Ottima posizione , 5 min a piedi dalla stazione. Albergo con molti comfort

Cons:

La camera era un po’ piccola per 4 persone

2026-08-07 • via Nuitee
K
Khadija Inam • extended_group • no
8
Rent hotell, hyggelig personalet, tjenester kan være bedre.
Pros:

Det var sentralt og lett å gå rundt steder. Personalet er hyggelig og hjelper til. Frokost er inkludert. Ikke så mye utvalg av frokost, men slipper å finne frokost på morgningen. Greit sted å bo for kort opphold.

Cons:

Air condition bør fungere bedre på sommer. Blir for varmt. Bør være kjøleskap inne på rommet. Vannet går veldig sakte ned både ved toalett og sinken.

2026-08-07 • via Nuitee
C
Cristina • couple • gb
8
2026-08-07 • via Nuitee
J
Justin • solo_traveller • gb
10
2026-08-06 • via Nuitee
L
Latiah • couple • gb
10
Enjoyed my stay very much
Pros:

Entry to hotel room … staff …

Cons:

No double bed

2026-08-06 • via Nuitee
A
Aaron • family_with_children • gb
9
Pros:

Comfy bed, spacious room and good breakfast.

Cons:

When you enter the lift the metal strip is lifting up and I tripped over it as my walking stick got stuck on it.

2026-08-06 • via Nuitee
M
Marina • extended_group • nl
9
Een zeer fijn hotel voor een zeer lage prijs.
Pros:

De prijs kwaliteit van dit hotel was uitstekend. Zeer vriendelijk personeel, uitstekende hygiëne, makkelijk bereikbaar in een leuke wijk en zeer goed ontbijt. We waren verrast dat dit alles mogelijk was voor deze prijs.

Cons:

Ik steek graag een Chromecast of een laptop in de televisie. Dat was hier niet mogelijk omdat alle HDMI poorten waren afgesloten. Streamen via de telefoon ging erg slecht. Dat vond ik wel best vervelend.

2026-08-06 • via Nuitee
N
Nina • couple • gb
10
2026-08-06 • via Nuitee
M
Mimmo • family_with_children • it
8
2026-08-06 • via Nuitee