Capri by Fraser, Phnom Penh

Hotels
Frasers Hospitality
9.4 (274 reviews)
Building No. 26, St. 55, Corner St. 228 Sangkat Chaktomuk , Phnom Penh , kh

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (many named)
Excellent central location
Clean and comfortable rooms
Comfortable beds and quiet rooms
Rooftop bar/restaurant with great views
Good food and restaurant service
Premium TV and in-room entertainment
Reliable hotel facilities
Cons:
Occasional plumbing issue — shower water flowing into the toilet
One report of an initial deposit request/confusion

Categories

Cleanliness
9.5
Consistently praised across reviews: rooms described as clean, good smell and tidy corridors; multiple guests explicitly noted cleanliness.
Service
9.6
Very strong service sentiment: many named staff (e.g., Sophea, Roger, Rany, Sovann, Shopeak) and the GM were commended for being helpful, courteous and professional.
Location
9.5
Frequently praised: central location near supermarkets, restaurants and the Central Market; convenient for sightseeing and food.
Room Quality
8.6
Generally positive — spacious rooms, comfortable beds and quiet — but isolated negatives noted (shower water flowing into the toilet, a one-time deposit request), so a modest deduction.
Amenities
9.5
Well-regarded amenities: rooftop bar/restaurant with great views, premium TV/entertainment and solid hotel facilities mentioned positively.
Value for Money
9.4
Standard quality for this hotel tier.
Food and Beverage
9.4
Food and restaurant received positive mentions (described as good/superb) and the rooftop dining/view was highlighted.
Overall Experience
9.7
Strong overall satisfaction: multiple guests said they'd return or recommended the hotel, with one long-term guest calling it their 'home in Phnom Penh.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:49

Property Description

Luxurious Amenities
Experience luxury at its finest with a rooftop hot tub, fitness centre, and air-conditioned rooms featuring floor-to-ceiling windows and SEALY® mattresses for ultimate comfort.

Spectacular Views and Dining
Indulge in panoramic city views from the sky bar while sipping on drinks, or enjoy international cuisine at Caprilicious on level 14 with an outdoor terrace overlooking the city.

Convenience and Service
Benefit from free WiFi, a 24-hour front desk for assistance, and proximity to major attractions, the bustling nightlife, and Phnom Penh International Airport for a seamless travel experience.

Book now to elevate your stay at Capri by Fraser, Phnom Penh and create unforgettable memories in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9.4
Based on 274 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.5
Room Quality: 8.6
Amenities: 9.5
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.7
C
Chandrama solo_traveller au
10
2026-08-03 via Nuitee
J
jacyls Business
10
A great week in pnp
Pros:

Amazing staff and so kind and helpful.
Big shout out to Roger Sammy and front desk team- sophea,Jin and Lyly

2026-07-28 via Tripadvisor
J
JasonG233 Family Taipei
10
Cozy and good location
Pros:

This hotel is very unique and cozy, I enjoyed staying here, facility is good, staffs are nice and helpful, receptionists speak good English, specially grateful to Me Sophea, his service is beyond my expectations, would absolutely choose this hotel (Capri) again when visit here in the near future.

2026-07-20 via Tripadvisor
A
Aubida solo_traveller iq
9
2026-07-15 via Nuitee
J
Jonh-04 Business
10
Great Location in Phnom Penh
Pros:

I would like to recommend this hotel the room was spacious great facility all what you need as in your home, View from room was nice, roof bar view sunset from restaurant was incredible I really love it, food was good too, in the room was quite you enjoy with comfortable bed, room very clean, smell was good, along the corridor the set up with curtain look clean well. All staff from front desk helpful & flexible
the location near all the area as Supermarket, Restaurant, Central market you can go grab some local food buy local product there.
Thank you, Capri, by Fraser you did great job I would be back in the nearest future

2026-07-11 via Tripadvisor
S
Stan Tkh solo_traveller my
10
2026-07-09 via Nuitee
K
Keat Ying solo_traveller sg
8
2026-06-24 via Nuitee
W
Wong solo_traveller my
8
2026-06-16 via Nuitee
R
RLe1 solo_traveller jp
9
Great hotel for phnom penh
Pros:

Great room and clean

Cons:

Nothing.

2026-06-07 via Nuitee
8
840chiea Business
10
My home in Phnom Penh Cambodia
Pros:

I had the best stay at this hotel since January 13 to May 1, 2026 in room 1208. All my needs were attended to promptly, and the staff were always respectful, courteous, and helpful. I would especially like to commend Ms. Rany, Mr. Sovann, and Mr. Shopeak for their excellent service and professionalism. They made my stay comfortable and memorable. Thank you for the outstanding hospitality. - patricia

2026-06-05 via Tripadvisor
Y
yuenyuenloke NONE
8
Holiday
Pros:

Overall the hotel is good. Staff service is great especially the reception personal helpful a d thoughtful.

2026-05-26 via Tripadvisor
M
mateusDO Solo travel Lisbon, Lisbon District, Central Portugal
10
Enjoyed my second stay in Capri By Fraser
Pros:

Really enjoyed my two-night stay at Capri by Fraser Phnom Penh. Comfortable stay, peaceful vibe in the busy city centre, and a very professional team.

Special thanks to the GM — efficient and genuinely welcoming. The restaurant on the 14th floor offers a beautiful view overlooking the Royal Palace of Cambodia. The bed was also surprisingly comfortable — had a really good sleep.

Also surprised the hotel offering premium TV and entertainment for guests- normally only seen in luxury 5-star hotels. Enjoyed a movie during a lazy night. 👏

2026-05-17 via Tripadvisor
E
expl0ringman Business
10
First experience in Phnom Penh went fine !
Pros:

Great service from the beginning ,nothing I did miss !amazing location and great staff .always a recommendation

2026-04-27 via Tripadvisor
L
Linh Gia solo_traveller vn
8
Pros:

Nice view, good location

2026-04-15 via Nuitee
J
Janette extended_group au
8
Pros:

Hotel facilities and location were excellent

Cons:

nothing

2026-04-14 via Nuitee
J
John couple gb
10
Fantastic place to stay
Pros:

I have stayed many times

Cons:

Every thing was good

2026-04-06 via Nuitee
P
paulcO8590DE Business
10
Brilliant service throughout.
Pros:

The service was excellent. Mr Sophea was so helpful organising transport and an extended checkout time for my room. I shall definitely be recommending this hotel to everyone, clean, comfortable, friendly and the restaurant is also superb.

2026-04-05 via Tripadvisor
S
Sophal family_with_children kh
9
Nice room
Pros:

I appreciate the comfort of the bed, the appropriate size of the room, and its convenient location.

Cons:

The water in the shower is flowing into the toilet, despite the fact that it has a glass door.

2026-04-03 via Nuitee
Z
Zeynep family_with_children tr
10
Pros:

Temiz, konforlu, odalar geniş

Cons:

İlk başta depezito istediler, neden diye sorduğumuzda vazgeçtiler

2026-04-02 via Nuitee
D
daniellemO2010RO Family
10
Fantastic hotel - it’s a must stay in PP!!
Pros:

This hotel is absolutely beautiful and the staff is amazing! I’m touring SE Asia and this as been our favorite hotel so far; the most sophisticated, luxurious, and accommodating one yet. The hotel is conveniently located and has a nice lobby with well equipped snack shop. The rooms are spacious with high ceilings, modern features, tons of windows/light, gorgeous bathroom with nice water pressure and very hot water, huge mirror, two desks, mini fridge, safe, closet area and lots of hangers. The staff was equally amazing. We couldn’t figure out the tv but they quickly sorted it out. In addition, I love for the room to be an icebox so Mr Sophen even went so far as to find me an extra AC unit! I could almost see snow in my room! :) The breakfast was also very nice and the view from the rooftop was breathtaking. I would highly recommend this hotel to anyone. 🌟🌟🌟🌟🌟

2026-03-27 via Tripadvisor