Serra Negra Paladium Hotel

Hotels
8.8 (176 reviews)
Av. Bernardino de Campos, 89 , Serra Negra , BR

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast options
Cons:
Cleanliness issues
Outdated room features
Food quality

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness issues with dust under the bed and kitchen noise affecting room quality.
Service
9.66
Multiple reviews highlighted the exceptional kindness and attentiveness of the staff.
Location
9.7
Consistently praised as a strong point within the reviews, offering convenience and accessibility.
Room Quality
8.15
Mixed sentiments regarding room quality, with mentions of noise and outdated features.
Amenities
8.68
Some amenities like the breakfast were appreciated, but there were requests for modernizations.
Value for Money
8.64
Expectations for value were not fully met, but some guests found it reasonable.
Food and Beverage
7.69
Breakfast options were mentioned as needing improvement, affecting overall food satisfaction.
Overall Experience
9.66
Despite some shortcomings, many guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:28

Property Description

Convenient Location and Amenities

Located in the heart of Serra Negra town center, right across from the cable car stop, Serra Negra Paladium Hotel offers a perfect blend of comfort and convenience. The hotel boasts free Wi-Fi, complimentary parking, and a 24-hour reception for guests' ease of access.

Comfortable Rooms and Entertainment

Each room at Serra Negra Paladium Hotel features cozy wooden flooring and is equipped with modern amenities such as a TV, telephone, and minibar. Guests can also enjoy the on-site restaurant, game area, and unwind in the comfort of their rooms after a day of exploring.

Close to Nearby Attractions

With Serra Negra's bus terminal just a stone's throw away, exploring the neighboring towns of Águas de Lindóia and Monte Sião becomes a breeze. Whether it's shopping, sightseeing, or simply relaxing, Serra Negra Paladium Hotel puts you right in the middle of all the action.

Book your stay at Serra Negra Paladium Hotel now and experience a perfect getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 176 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.66
A
Alvez • couple • br
7
2026-09-11 • via Nuitee
M
Manoel Eugenio • couple • br
8
2026-09-11 • via Nuitee
L
Lucas • solo_traveller • br
8
Pros:

Ótima localização, funcionários muito simpáticos, e a mascote que fica na recepção é um show a parte.
Adoramos nossa estadia.

Cons:

Achamos o banheiro um pouco pequeno, mas nada que atrapalhe, a porta do banheiro com vidro tira um pouco da privacidade.

2026-09-08 • via Nuitee
Z
Zupiroli • couple • br
10
2026-09-05 • via Nuitee
J
Jose Luiz • solo_traveller • br
10
Pros:

A localização próximo ao centro é excelente mais excelente ainda é o café da manhã

2026-08-30 • via Nuitee
S
Suzana • family_with_children • br
7
2026-08-28 • via Nuitee
J
José Rosana • couple • br
8
2026-08-25 • via Nuitee
C
Caroline • couple • br
9
2026-08-24 • via Nuitee
J
José Ricardo Borges • solo_traveller • br
9
Pros:

Atendimento dos funcionários. Roupa de cama limpa.

Cons:

O banheiro é mal planejado (para entrar no box precisa fechar a porta do banheiro). Azulejos do banheiro é um pouco encardido.

2026-08-24 • via Nuitee
E
Elizabeth • couple • br
9
Pros:

Atendimento cordial , café da manhã muito bom e localização maravilhosa

2026-08-24 • via Nuitee
M
monica rinaldo • solo_traveller • br
7
Pros:

Ótima localização, alimentação excelente e simpatia inigualável dos funcionários

Cons:

Limpeza do quarto (arrumação)

2026-08-23 • via Nuitee
L
Lourival • solo_traveller • br
9
Pros:

Boa localização, café da manhã muito bom, limpeza dos quartos excelente

Cons:

Nao tem tv a cabo

2026-08-19 • via Nuitee
L
Luciana • couple • br
10
Entrega o que promete.
Pros:

Localização e gentileza dos funcionários

Cons:

Nada

2026-08-18 • via Nuitee
Y
YONE • extended_group • br
9
Pros:

Da localização, a 5 minutos da rodoviária, do teleférico, de fontes, da Fontana de Trevi e do centro da cidade. Bom café da manhã.

2026-08-17 • via Nuitee
D
Daniela • family_with_children • br
8
2026-08-14 • via Nuitee
B
Bellussi • solo_traveller • br
8
2026-08-13 • via Nuitee
A
Antonio • couple • br
10
Maravilhosa
Pros:

Localização e o atendimento

2026-08-10 • via Nuitee
A
antonio carlos • couple • br
9
2026-08-08 • via Nuitee
T
Telma • solo_traveller • br
10
Pros:

A localização é excelente!

Cons:

Não sei se é de praxe, mas não pediram nenhum documento no check in, para comprovar.

2026-08-08 • via Nuitee
W
Wagner • extended_group • br
9
2026-08-06 • via Nuitee