Hotel Rathaus - Wein & Design

Hotels
9.4 (1812 reviews)
Lange Gasse 13 , Vienna , at

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and spacious rooms
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
8.84
Multiple comments about mold and unclean room conditions.
Service
10
Staff was described as friendly and helpful, but some check-in experiences were noted as cold.
Location
10
Described as safe and well-connected, making it a strong point for the hotel.
Room Quality
8.34
Issues with room layout and noise were noted, impacting overall comfort.
Amenities
9.84
Bigger bathrooms with good water pressure, but lacking in certain functional areas.
Value for Money
9.34
Mixed comments regarding breakfast quality which could impact perceived value.
Food and Beverage
8.84
Breakfast was criticized for quality, contributing to a lower rating in this area.
Overall Experience
10
General satisfaction with certain caveats; some would not return due to specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:22

Property Description

Unique Wine Experience
Hotel Rathaus - Wein & Design in Vienna's 8th district offers a one-of-a-kind experience with rooms dedicated to Austrian winemakers and a minibar stocked with their best-selling wines.

Luxurious Accommodations
The spacious units at the hotel are elegantly furnished with modern amenities like air conditioning and private bathrooms. The Junior Suite features a boxspring bed from Hästens for a touch of Scandinavian luxury.

Delicious Breakfast Options
Start your day with a delightful breakfast buffet that includes regional specialties, antipasti, and a variety of cheeses. Guests can also opt for a smaller breakfast with coffee or tea and a croissant.

Experience the charm of Vienna just a short walk away from the city center and indulge in the wine culture at Hotel Rathaus - Wein & Design.

Important information:

Please note that at check in you need to present the actual card used to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 6 years old stay for € 10 per person per night when using an existing bed.
    Children from 7 years old to 15 years old stay for € 20 per person per night when using an existing bed.
    People 15 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1812 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 8.34
Amenities: 9.84
Value for Money: 9.34
Food and Beverage: 8.84
Overall Experience: 10
H
Helmut couple at
7
Wenn man keinen Wert auf Ausblick legt und zentral sein will dann perfekt.
Pros:

Gute Lage, mehrere gute Restaurants in der unmittebaren Umgebung, super Frühstück, gute Betten.

Cons:

Fenster in den Innenhof auf eine gegenüberliegende Wand, Waschbecken im Zimmer (Dusche und WC jeweils extra)

2026-06-20 via Nuitee
U
Ursula solo_traveller at
9
2026-06-16 via Nuitee
J
JeroNL family_with_children nl
9
Prachtige plek, lekker ontbijt, en mooie wijn
Pros:

Prachtig ontbijt, en een ruime kamer. De wijk waar het hotel ligt heeft een hoop leuke restaurants, en het is dichtbij musea en het oude centrum.

Cons:

Het weer

2026-06-15 via Nuitee
D
Daniel extended_group us
9
Great location, professional staff, superb breakfast, rooms need updating.
Pros:

Hotel front desk staff was friendly and helpful. The breakfast is excellent. The outdoor patio and terrace are nice touches, though I wish people couldn't smoke there.

Cons:

I really like the wine theme. But the rooms could use updating/redecorating. I've been coming to this hotel for nearly twenty years and the guest rooms are now dated.

2026-06-14 via Nuitee
S
Stefano solo_traveller it
9
Settimana viennese
Pros:

La posizione e la colazione

Cons:

La camera al piano rialzato

2026-06-11 via Nuitee
A
Amal Dev solo_traveller at
10
2026-06-09 via Nuitee
S
Seaside54878804681 NONE
10
Excellent boutique hotel
Pros:

We spent 2 nights here prior to boarding a river cruise. This hotel is in a great location with several restaurants and coffee shops nearby. Very clean and quiet hotel, great breakfast included with our room.

2026-06-08 via Tripadvisor
A
Albert couple nl
8
Geweldig
Pros:

In centrum

Cons:

Vriendelijk personeel en behulpzaam

2026-06-08 via Nuitee
J
Jorge extended_group ar
8
2026-06-06 via Nuitee
D
Davide Bombonato solo_traveller it
9
Bello .... peccato che sia durato così poco
Pros:

Bellissima posizione, camera pulita e spaziosa

Cons:

Che non ci fosse il bidè nel bagno

2026-06-06 via Nuitee
M
Mirna solo_traveller hr
7
Pros:

The room size is good, and the location.

Cons:

The room was cold, i was freezing in march, and they told me the temperature can’t get higher, so they gave me a little space heater. My room also had a hallway with window without curtains looking at the inside garden directly across their restaurant so i felt exposed with limited privacy.

2026-06-06 via Nuitee
3
31sherriw NONE
6
Not what we were expecting
Pros:

We stayed here 10 years ago and had a delightful stay. Instead of searching for another hotel we wanted to return. The hotel had aged. It felt old and worn instead of fresh. Our room did not have a view and the sun caused the room to be really hot through the restroom. I had forgotten about the stairs to get to the elevator so carrying up luggage wasn't that much fun and then taking it back down the stairs. I remember the hotel emphasis on Wine from the region but all they offered was a 3 p.m. meet up. I gather it wasn't cost effective.

2026-06-03 via Tripadvisor
O
OLENA LENKA solo_traveller ca
8
Staff helpfull, clean, good wine from the bar. Needs extra pillows, more towels.
Pros:

Location

Cons:

The drapes did not block the light. Too small

2026-06-02 via Nuitee
V
Volpe-Adeoye couple ch
9
Aufenthalt hat uns überzeugt, kommen bestimmt wieder
Pros:

Die Lage ist super, Zimmergrösse hat Auch überzeugt und das Frühstück war vielfältig und lecker. Insgesamt ein rundum schöner Aufenthalt

Cons:

Von aussen sieht das gebäude nicht so einladend aus

2026-06-01 via Nuitee
E
enver family_with_children tr
8
2026-06-01 via Nuitee
S
sebag solo_traveller il
7
Pros:

חדר נקי מאוד
הארוחת בוקר טובה מגוון גבינות ונקניקים
מכונת קפה מקצועית חופשי בלובי ותה.

Cons:

מזגן חלש
מזרון וכריות ישנות גבשושיות
המתקנים מיושנים

2026-05-30 via Nuitee
A
Alessia solo_traveller it
9
2026-05-29 via Nuitee
T
Thorsten solo_traveller de
8
2026-05-27 via Nuitee
A
Achim Müller couple de
10
Tolles und hochwertiges Stadthotel
Pros:

Geniales, abwechslungsreiches und reichhaltiges Frühstücksbuffet (u.a. große Auswahl an Käsesorten), sehr guter Kaffee, regionale Produkte. Sehr freundliches Personal. Gute Lage mit bequemer Anbindung an Öffis.

Cons:

Nichts :)

2026-05-27 via Nuitee
G
GCBXL couple be
8
Agréable séjour
Pros:

Le personnel sympathique et serviable
La grandeur de la chambre
L'emplacement
le petit-déjeuner

Cons:

La chambre était sombre car donnant sur une cour intérieure au premier étage, et pas de rideaux laissant passer la clarté.
Le lit était plus enfoncé d'un côté que de l'autre
Toute une rampe de spots ne marchait pas à notre arrivée et n'a été réparée qu'après 3 signalements
Une petite bouteille d'eau pétillante offerte à l'arrivée mais jamais renouvellée, et pas de bouilloire en chambre ou machine à café

2026-05-25 via Nuitee