Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Excellent, central location near old town/markets
Clean, spacious and comfortable rooms
Lovely pool and pleasant gardens
Good value for money
Cons:
Breakfast not always included or available through booking
Occasional cleanliness incident (reported dead insect) and weak water flow
Reduced services at times (restaurant) and unreliable Wi‑Fi/TV casting

Categories

Cleanliness
8.8
Generally described as clean and well-kept in multiple reviews, though one guest reported finding a dead insect and another mentioned weak water flow; overall positive but with an isolated negative incident.
Service
9.8
Consistently praised across reviews — staff repeatedly described as exceptional, friendly, helpful, attentive (assisting with bookings, luggage, local tips and special requests).
Location
9.6
Multiple reviews highlight an excellent, very convenient location (5-minute walk to old town/markets, easy access to restaurants and sights).
Room Quality
9.3
Rooms described as spacious, comfortable, cool and clean with good air conditioning and pleasant bathrooms; several guests noted rooms felt more luxurious than expected for the price.
Amenities
8.6
Pool and gardens praised frequently, bikes available; however some guests noted reduced services (restaurant limited) and poor Wi‑Fi affecting in-room TV casting.
Value for Money
9.4
Multiple comments indicate strong value — guests felt well accommodated for the price and would return; described as worth booking.
Food and Beverage
8.5
Breakfast quality noted positively when available, but several mentions that breakfast was not included/available via booking or needed to be sought nearby; overall mixed but leaning positive.
Overall Experience
9.6
Overall very positive sentiment: guests highly recommend the hotel, cite excellent staff, location and pool, and many say they'd stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:30

Property Description

Outdoor Activities and Relaxation: Enjoy free bike rentals, a refreshing outdoor swimming pool, and a tranquil garden at Ancient Haven.

Convenient Amenities: Benefit from room service, a restaurant, a casino, and a terrace during your stay.

Comfortable Accommodations: Unwind in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom.

Secure your stay at Ancient Haven in Hoi An today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 684 reviews
Cleanliness: 8.8
Service: 9.8
Location: 9.6
Room Quality: 9.3
Amenities: 8.6
Value for Money: 9.4
Food and Beverage: 8.5
Overall Experience: 9.6
K
Katrina • couple • nz
10
We had the best time in Hoi An,
Pros:

It’s location and the staff. We could walk to what we wanted to see and so many food choices nearby.

Cons:

The road noise over night

2026-09-19 • via Nuitee
L
Leticia • solo_traveller • es
10
Pros:

El hotel es bastante nuevo.
La cama muy cómoda.
La piscina ideal.
Sin duda nuestro hotel favorito de nuestro viaje a Vietnam.

Cons:

Había una puerta (obviamente candada) que conectaba con otra habitación, no se podía abrir pero se podia oír a las personas de la otra habitación. Notifiqué la molestia a recepción y dijeron que lo resolverían, de ser así no podría decir nada negativo de la estancia.

2026-09-19 • via Nuitee
C
Choon Yng • extended_group • sg
8
2026-09-18 • via Nuitee
V
Varvelli • solo_traveller • it
7
2026-09-17 • via Nuitee
W
Witold • solo_traveller • pl
9
2026-09-16 • via Nuitee
M
Michele • couple • it
7
Non male ma si può fare di più
Pros:

La stanza era grande e confortevole e lo staff cordiale

Cons:

Il prezzo leggermente alto forse

2026-09-16 • via Nuitee
I
Ingrid • solo_traveller • au
9
Pros:

Great location, really close to the Old Town. July was super helpful and made everything so easy during my stay!

2026-09-16 • via Nuitee
W
Wittenberg • couple • fr
10
2026-09-15 • via Nuitee
D
Debbie Rademacher • extended_group • nz
10
The beautiful smiles and excellent service..♥️♥️
Pros:

Best hotel we've had in Vietnam..♥️
Excellent service from the staff..nothing was to much
.and always with a smile
Beautiful hotel ..I'm a great location
Definitely recommend .

Cons:

Nothing

2026-09-15 • via Nuitee
A
Anne • solo_traveller • us
10
Pros:

great location and very welcoming staff

2026-09-14 • via Nuitee
J
James • couple • au
10
Pros:

This hotel was in a great location, walking distance to the Old Town but far enough out of the way that it wasn't super busy. There are lots of good restaurants and shops nearby. The room was huge, very clean and felt new. The pool was also great and the staff were super helpful - would recommend!

2026-09-12 • via Nuitee
C
Cynthia • couple • us
9
Great location, great staff!
Pros:

Front desk staff was amazing - especially Min! Large room, comfortable bed, great shower, good A/C, small pool but perfect size for hotel

Cons:

Nothing

2026-09-10 • via Nuitee
K
Kaitlyn • solo_traveller • au
10
Clean good staff
Pros:

Staff are amazing

2026-09-10 • via Nuitee
J
Jane • solo_traveller • nz
9
2026-09-10 • via Nuitee
E
Emma • couple • gb
10
Pros:

To start off with, the staff were lovely and so welcoming! Biggest thing for me was the pool! It was amazing! After a busy day around the shops! Comfortable massive bed! (Shower gel smelt amazing too!) honestly perfect! Thank you!

2026-09-09 • via Nuitee
M
Motohide • extended_group • jp
10
2026-09-03 • via Nuitee
G
garbiñe • solo_traveller • es
7
2026-09-03 • via Nuitee
Y
Yuli • couple • il
10
Pros:

מלון מושלם!! הצוות עזר לנו בכל בקשה שהייתה לנו. יש אופניים בחינם. ממליצה מאוד!

2026-09-03 • via Nuitee
D
Duc • family_with_children • vn
10
Pros:

Sạch sẽ, nhân viên nhiệt tình

2026-09-02 • via Nuitee
M
My Linh • extended_group • au
8
2026-09-02 • via Nuitee