Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Excellent, central location near old town/markets
Clean, spacious and comfortable rooms
Lovely pool and pleasant gardens
Good value for money
Cons:
Breakfast not always included or available through booking
Occasional cleanliness incident (reported dead insect) and weak water flow
Reduced services at times (restaurant) and unreliable Wi‑Fi/TV casting

Categories

Cleanliness
8.8
Generally described as clean and well-kept in multiple reviews, though one guest reported finding a dead insect and another mentioned weak water flow; overall positive but with an isolated negative incident.
Service
9.8
Consistently praised across reviews — staff repeatedly described as exceptional, friendly, helpful, attentive (assisting with bookings, luggage, local tips and special requests).
Location
9.6
Multiple reviews highlight an excellent, very convenient location (5-minute walk to old town/markets, easy access to restaurants and sights).
Room Quality
9.3
Rooms described as spacious, comfortable, cool and clean with good air conditioning and pleasant bathrooms; several guests noted rooms felt more luxurious than expected for the price.
Amenities
8.6
Pool and gardens praised frequently, bikes available; however some guests noted reduced services (restaurant limited) and poor Wi‑Fi affecting in-room TV casting.
Value for Money
9.4
Multiple comments indicate strong value — guests felt well accommodated for the price and would return; described as worth booking.
Food and Beverage
8.5
Breakfast quality noted positively when available, but several mentions that breakfast was not included/available via booking or needed to be sought nearby; overall mixed but leaning positive.
Overall Experience
9.6
Overall very positive sentiment: guests highly recommend the hotel, cite excellent staff, location and pool, and many say they'd stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:30

Property Description

Outdoor Activities and Relaxation: Enjoy free bike rentals, a refreshing outdoor swimming pool, and a tranquil garden at Ancient Haven.

Convenient Amenities: Benefit from room service, a restaurant, a casino, and a terrace during your stay.

Comfortable Accommodations: Unwind in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom.

Secure your stay at Ancient Haven in Hoi An today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 684 reviews
Cleanliness: 8.8
Service: 9.8
Location: 9.6
Room Quality: 9.3
Amenities: 8.6
Value for Money: 9.4
Food and Beverage: 8.5
Overall Experience: 9.6
G
Gabrielle • couple • ph
10
2026-10-13 • via Nuitee
N
natasha • couple • au
9
Pros:

Location great
Clean room
Amazing staff very friendly and helpful

2026-10-13 • via Nuitee
R
Rachel • couple • au
10
A fabulous place to stay in Hoi An.
Pros:

A beautiful little hotel just outside the Old Quarter. Our room was very spacious and the staff were very friendly and helpful. The included breakfast was huge and loved the pool. Convenient location to many tailors and shoe makers. Our tailor even delivered to the hotel. Lots of eating places and 5 minutes walk across the bridge to the Old Quarter. For value for money, we could not get better.

2026-10-11 • via Nuitee
O
Omer • solo_traveller • il
10
2026-10-10 • via Nuitee
J
Jane • solo_traveller • au
9
2026-10-08 • via Nuitee
N
Nicholas • solo_traveller • za
9
Pros:

We absolutely loved our stay. Fantastic value for money, with a very comfortable bed, great air conditioning, a beautiful pool and a fantastic bathroom. The staff were incredibly helpful with laundry, recommendations and arranging a bike. Perfectly located just outside the Old Quarter. We’d happily stay here again in a heartbeat.

Cons:

Honestly, very little. It’s not a luxury property, but for the price and overall experience, we really couldn’t fault it.

2026-10-07 • via Nuitee
S
Scott • solo_traveller • au
10
Pros:

All staff were extremely kind and helpful. Lena was on reception duties for most of our stay and she was brilliant.

2026-10-07 • via Nuitee
S
Scott • solo_traveller • au
10
2026-10-07 • via Nuitee
M
Mariska • couple • nl
9
Heerlijk verblijf op goede locatie in Hoi An
Pros:

Mooie, ruime en schone kamer. Elke dag wordt de kamer schoongemaakt en krijg je schone handdoeken. Personeel is super vriendelijk en behulpzaam, kan met van alles helpen. Fijn zwembad om even af te koelen. Locatie is ook perfect, op loopafstand van verschillende bezienswaardigheden, veel restaurants en de night market. Ook gratis fietsen te leen.

Cons:

Weinig ligplek bij het zwembad en de ligbedjes zagen er niet heel schoon uit. Daarnaast werkte onze airco wel heel goed, maar door het de spleten bij de deuren en ramen was het effect een stuk minder.

2026-10-07 • via Nuitee
K
Katrina • couple • nz
10
We had the best time in Hoi An,
Pros:

It’s location and the staff. We could walk to what we wanted to see and so many food choices nearby.

Cons:

The road noise over night

2026-09-19 • via Nuitee
L
Leticia • solo_traveller • es
10
Pros:

El hotel es bastante nuevo.
La cama muy cómoda.
La piscina ideal.
Sin duda nuestro hotel favorito de nuestro viaje a Vietnam.

Cons:

Había una puerta (obviamente candada) que conectaba con otra habitación, no se podía abrir pero se podia oír a las personas de la otra habitación. Notifiqué la molestia a recepción y dijeron que lo resolverían, de ser así no podría decir nada negativo de la estancia.

2026-09-19 • via Nuitee
C
Choon Yng • extended_group • sg
8
2026-09-18 • via Nuitee
V
Varvelli • solo_traveller • it
7
2026-09-17 • via Nuitee
W
Witold • solo_traveller • pl
9
2026-09-16 • via Nuitee
M
Michele • couple • it
7
Non male ma si può fare di più
Pros:

La stanza era grande e confortevole e lo staff cordiale

Cons:

Il prezzo leggermente alto forse

2026-09-16 • via Nuitee
I
Ingrid • solo_traveller • au
9
Pros:

Great location, really close to the Old Town. July was super helpful and made everything so easy during my stay!

2026-09-16 • via Nuitee
W
Wittenberg • couple • fr
10
2026-09-15 • via Nuitee
D
Debbie Rademacher • extended_group • nz
10
The beautiful smiles and excellent service..♥️♥️
Pros:

Best hotel we've had in Vietnam..♥️
Excellent service from the staff..nothing was to much
.and always with a smile
Beautiful hotel ..I'm a great location
Definitely recommend .

Cons:

Nothing

2026-09-15 • via Nuitee
A
Anne • solo_traveller • us
10
Pros:

great location and very welcoming staff

2026-09-14 • via Nuitee
J
James • couple • au
10
Pros:

This hotel was in a great location, walking distance to the Old Town but far enough out of the way that it wasn't super busy. There are lots of good restaurants and shops nearby. The room was huge, very clean and felt new. The pool was also great and the staff were super helpful - would recommend!

2026-09-12 • via Nuitee