Hotel Metropolitano

Hotels
•
Independent
7.8 (53 reviews)
Calle 7 No 5-45, Neiva, Huila, 410001 , Neiva , CO
60-8-8632484

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Pets allowed

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Elevator
ATM/banking
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Courteous staff
Good breakfast
Cons:
Bugs in the room
Trash and beggars in the neighborhood

Categories

Cleanliness
5.33
The property is in an older neighborhood with a lot of trash and beggars nearby, which negatively impacts cleanliness.
Service
8.82
The staff is courteous, meeting expectations for service at this hotel tier.
Location
6.83
The neighborhood's appearance due to trash and beggars affects the location sentiment.
Room Quality
7.83
The presence of bugs negatively impacts the overall perception of room quality.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.32
Standard quality for this hotel tier.
Food and Beverage
8.32
Breakfast is good, reflecting positively in food and beverage quality.
Overall Experience
8.13
A mixed experience due to cleanliness issues, but positive staff interaction and good breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:25

Property Description

Experience the vibrant heart of Neiva at Hotel Metropolitano, where comfort and convenience seamlessly blend for an unforgettable stay.

Exceptional Comfort
Relax in one of our 42 well-appointed guestrooms featuring Select Comfort beds with premium bedding. Enjoy modern amenities, including plasma televisions, minibars, and complimentary high-speed internet access.

Culinary Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the cozy coffee shop/café. Start your day right with a complimentary full breakfast served from 7:00 AM to 9:30 AM. Room service is available 24/7 for your dining pleasure.

Prime Location
Nestled within walking distance to key attractions like Neiva Cathedral and Santander Park, our hotel places you at the center of cultural experiences, making it easy to explore iconic sites.

Don’t miss out on an exceptional experience – book your stay at Hotel Metropolitano today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children may not be eligible for complimentary breakfast.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NVA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 53 reviews
Cleanliness: 5.33
Service: 8.82
Location: 6.83
Room Quality: 7.83
Amenities: 8.82
Value for Money: 8.32
Food and Beverage: 8.32
Overall Experience: 8.13
A
Andrea • couple • co
7
Pros:

Las habitaciones son limpias, buena dotación

Cons:

La ubicación es particularmente muy céntrica. De otra parte, las instalaciones y el comedor no cuentan con aire acondicionado y son básicas.

2026-05-20 • via Nuitee
R
Reyes • solo_traveller • co
9
2026-05-18 • via Nuitee
A
ANGIE LIZETH • couple • co
8
2026-05-17 • via Nuitee
L
Leandro • couple • co
9
2026-05-15 • via Nuitee
L
Luisa Marina • couple • co
10
2026-05-14 • via Nuitee
L
Luis Fernando • solo_traveller • co
8
cumplió con las espectativas
Pros:

En general cómoda y buen desayuno

Cons:

los muebles auxiliares

2026-05-14 • via Nuitee
T
TATIANA • couple • co
10
Estadía cómoda y agradable
Pros:

La estadía fue muy agradable. Destaco la tranquilidad de la habitación, la amabilidad del personal y la limpieza de las instalaciones. La ubicación del hotel también es muy conveniente

2026-05-13 • via Nuitee
L
Leidy vanessa • solo_traveller • co
1
La noche mas desagradable
Pros:

Nada

Cons:

Baño sucio
Paneles sucios amarillentes
Lámparas dañadas y sucias
Aire acondicionado enfriaba un rato y a la media hora salía aire caliente y solo encima de la cama
Mesas paredes manchadas y peladas
Pelos en la almohada y cama
Nevera sin funcionar
Desamabilidad de la chica de recepción
El precio lo aumentaron
En la aplicación salía un precio
En el hotel lo aumentan y asi ni debería ser
El suelo sucio
Entraban bichito a la habitación
Grifo con huellas

2026-05-11 • via Nuitee
M
Marianella • couple • co
10
Pros:

Excelente

2026-05-10 • via Nuitee
A
Ana Maria • couple • co
10
Muy cómodo
Pros:

Todo

Cons:

Nada

2026-05-06 • via Nuitee
M
MARTIN JOSE • solo_traveller • co
8
2026-05-04 • via Nuitee
N
Natalia • solo_traveller • co
8
Pros:

Amabilidad, limpieza

Cons:

Desayuno

2026-04-29 • via Nuitee
M
Malaria • couple • co
5
Pros:

El servicio de desayuno y la limpieza

Cons:

La recepcionista de la noche nos atendió pésimo, no nos dio la habitación que habíamos reservado. Habíamos reservado cama doble y nos dió habitación con camas sencillas separadas. Adicional nos dejó esperando para entregar la habitación. Bueno el hotel pero pésimo el servicio de la persona mencionada.

2026-04-28 • via Nuitee
A
Angela • extended_group • co
7
Pros:

Ubicación central y comodidad de habitación

Cons:

Recepción no es 24 horas disponible. Hay que timbrar a veces para que aparezca una persona que abra la puerta.

2026-04-23 • via Nuitee
L
Luis Carlos • solo_traveller • co
10
2026-04-15 • via Nuitee
M
Martha Edid • family_with_children • co
10
Hotel bueno precio-calidad
Pros:

Las almohadas cómodas, el parqueadero grande y el servicio muy amable

2026-04-14 • via Nuitee
M
Manjarres Bermeo • couple • co
7
2026-04-09 • via Nuitee
D
David Alejandro • solo_traveller • co
7
2026-04-09 • via Nuitee
M
MARIA TERESA • solo_traveller • co
5
Cons:

El baño no estaba limpio, tenía pelos. El aire acondicionado no funcionaba bien, no regulaba la temperatura enfriaba mucho y no había cobijas en la cama, solo una sábana

2026-04-08 • via Nuitee
J
José Ramón • solo_traveller • co
8
2026-04-07 • via Nuitee